Lennar Reviews

I'm very disappointed with the workmanship. There are at least 15 items that I need to discuss with the people involved with fixing cracks, cleaning lights, moldings not painted and other things that have come up.

It started with Dan (sales) whose guidance made our home buying smoothly. With the help of all customer care staff it just made it easier for our transition to our new home.

Our experience was really good from the beginning. The whole Lennar team was helpful and provide us all the information we needed. It was also a quick process, something that I really liked. We will be definitely buying more Lennar houses in the future

Nothing about working with Lennar was easy or transparent. David with Lennar mortgage was the worst,

The process was smooth and professional from the first minute to move-in day. Our point person, Tim, was absolutely magnificent. Joe, the construction manager, was communicative throughout the build. The finance department led by Kyle was friendly and informative. I would highly recommend Lennar.

Lennar has long experience as a builder and their communities are fine. One thing to know about however, is that while Lennar will do a fine job of providing their own agent for the purchase, that agent works for them, not you. You will probably get better terms in the closing cost if you bring your own agent (fiduciary) with you. Another tip is to be polite to the actual salesman handling your transaction and get to know his or her assistant. The Lennar salesman will seldom, if ever, respond to your questions or email. But their assistant will. Focus on that person. Lennar gets an 8 out of 10 for the purchase process. Their construction is solid, their offers to cover closing costs are actually pretty good and their homes do include basic appliances. So they offer a good deal overall. If the need arose I would absolutely consider Lennar again for a new home purchase. ... More

From beginning to end, this was without a doubt the best home buying experience we have had. Our home is beautiful and Lennar staff have been wonderful from the beginning and continue to be helpful with questions after our purchase.

The kitchen came equipped with 4 appliances. There were installation issues with 2 of them. Our first morning in the home, we could smell gas under the cook top. We called the emergency number provided by Lennar, only to be told this was not considered an emergency. We had the gas company come out, who said the gas line had been installed improperly. After a week, the dishwasher stopped draining. We went through the procedure required by Lennar to report the issue. It took 7 days to file a claim. A representative came out the next day to inspect the problem and determined it was a faulty appliance and that we needed to contact the manufacturer. Three days later, a tech arrived from the manufacturer, who determined that the appliance had been installed incorrectly. ... More

Walls are crooked and you can tell by the baseboards, how hard is it for the superintendent to put a straight edge on it to check and say something to the framers to fix the issue, plumbing issues slow drain or no drain, had 3 plumbers out here to repair issues, flooring has issues, either scratched or scuffed, doors are squeaking bc they use mdf boards as door frames and the hinges are touching it, so when you open the door they make noise. Entire home was 379k and has no brick at all, it’s all Hardieboard, above garage I had to put caulking bc the siding had a1/2” gap and I didn’t want rain water to rot my new home away in a few years. One word - ridiculous of what they consider a good home builder. Conclusion - I would never buy a house from Lennar again. ... More

Thomas in the office in lake Thomas, Tampa is great.

The process was pretty fluid, a few small bumps on closing day but nothing major. The Lennar team we have dealt with are nice and responsive to issues in a timely manner. We do wish we were able to have some choices in appliances and fixtures but overall we love our home, very satisfied!

Lennar representatives are very trustworthy and helpful nature.

The experience was great ! The home materials quality are very good. I'm pleased and would buy another if I could do it again

The best experience was with our salesperson Bob. As for Lennar mortgage they were very unorganized and the only reason we used them was because of the rates. Construction team and follow up for repairs has been unresponsive and we can't seem to get our issues fixed once we moved in.

The craftsmanship is very poor. House left a mess and many simple issues that should have never had to be dealt with. Need to improve on quality control.

First off. Praise the Lord for this home. Tbh my ratings are probably low because of the TERRIBLE experience we had with the lady salesperson. Worst Communication Ever!!!. She closed the deal and was almost impossible to reach after that. We also went with another lender because of almost as bad finance communication. But… the pre sale walk thru guy was awesome! And. The warranty guy has been great so far!

Good price for san diego but keep an eye on quality. They build houses against the clock so theres lots of defects on the houses. Be ready to be patient with them and wait to see if they will help you get it done correctly after you sign it. They do not care of delivering good quality to new homeowners.

I wanted to take a moment to share my recent experience with the online home buying process. While we are absolutely thrilled with our new home, I must express my disappointment with the overall communication and organization throughout the process online. The process of submitting required documents proved to be quite challenging, as we encountered delays and inconsistencies in responses. Despite our timely submissions, there were prolonged periods of silence and requests for duplicate information. It was evident that some individuals involved were not fully equipped to handle online emails and documents efficiently. Upon reaching the closing stage, we encountered additional obstacles with requests for unnecessary documentation and proof of income, leading to further disorganization and frustration. The lack of clarity and poor communication from the loan team exacerbated our concerns, leaving us feeling perplexed and dissatisfied. I feel compelled to highlight the credit person who provided exemplary assistance and demonstrated a clear understanding of our queries. Regrettably, this positive experience was overshadowed by the overall dissatisfaction with the process and the team's inability to address our concerns adequately. In light of these challenges, I caution against engaging in online home purchases without thorough consideration and understanding of the potential drawbacks. I sincerely hope that this feedback will be constructive and help improve the experience for future clients. ... More

Great service overall. A few details were not taken care in the house but closing was fast and easy.

I was impressed with the level of detail the builder gave to the house to make it my ideal dream home. The process was smooth and all minor issues were addressed during the final walk-through or within our 30-day grace period. Lennar is a great builder and I would recommend them to anyone looking to purchase a home with technology and great house fixtures.

We Enjoyed Our Home Buying Experience With Lennar.They Are Definitely A Company That Is Here To Stay.

Everything was done on line so easy for an out of state buyer

Russell and Maurice were great in my transition to Lennar homes. They were responsive and prompt with everything I needed. I really enjoyed working with them.

Poor customer service by sales agents .very rude and unprofessional responses.

Buying a house with Lennar was the worst experience I ever had. I started the process June of 2023 and didn’t move in until the end of April of 2024. My new home consultant was the worst poor communication, he lied every chance he got, then he quit just two weeks before I had to close on the home. His manager knew the issues that were going on and barely helped. She was provided all text message and emails and was shocked how he spoke to me, but nothing was ever done. Come to find out it was a known issue with the new home consultant many people suffered because of him. How Lennar Conduct business is awful. Very poor communication. They treat clients like garbage. I did ask for my down deposit back I was told no that if I don’t purchase with Lennar, I’ll never be able to own my own home. If I could go back in time I would not purchase a home with Lennar. ... More