Lennar Reviews

We like the new condo and are glad we purchased it. John was a great salesman as a quality control rep, but he promised some things that just did not happen. Overall Lennar people have been great when we were talking to them. There are several concerns we noted in the original walk through that were not completed and similar concerns on a follow up work order. We placed an emergency call because we were having power outages and while it turned out to be a Duke Energy problem. We were not satisfied with the emergency contacts that were supposed to provide emergency services. The Lennar emergency contacts were great but the contractors that were supposed to be available to help had no off hour emergency contacts and we as well as the Lennar reps had nowhere to turn. Alan responded well to our contacts. ... More

It’s a great upgrade in space and amenities but the quality of materials and work are shoddy at best. Sprinklers installed 6” above ground if they aren’t laying on their side, semi gloss trim paint where they did t bother to mask so when the light hits it you see it all over the walls too. It’s appalling that they get away with this level of work. And we’re paying for it.

Overall, it seems to be used cheap materials. Especially the wood molding surfaces are very rough and quality is bad. Lennar service is responsive and handles request timely. I wish Lennar allow options to choose for floor, kitchen and carpet(2nd fl).

Wish that they would pay closer attention to detail and fix the problems vs slowly fixing issues.

Overall good except that I still waiting for Quantum to come and fix my fibre wire that some contractor cut it off.

My experience had been fine until I realized Lennar sold two new homes next to me to a corporation that rents out these homes. I currently have one neighbor that is already breaking HOA rules. I would have never bought a home where rentals are allowed. Many others are also very upset..

The home buyer process is great. The workmanship is not up to par. We just had to SAND and repaint the entire interior of the house. Scraping glue and tile mastic off the bath floors. I put in a request last week about the lawn, nothing but weeds, standing water problems in between the houses, erosion at the corner of the slab and no AC flow in the MBR closet. And, I haven’t had anyone contact me about those issues.

I am grateful for my home, buying experience was good. Few complaint with home but will do

Overall very happy with our new home purchase. There are some minor issues that we have to take care of since the house was a former model home and purchased “as is”. Quality of tile craftsmanship was only average and paint splatters have been found all around the home on the hardwood floors. It does clean off but the cleaning crew that prepared the home for us was subpar. The baseboards and window sills were dusty and corners had cobwebs. Items that made the walk through punch list were handled and fixed quickly. We love this home and are comfortable that we will be here for many years! The people in the community are friendly and welcoming. Continuing construction is a little noisy and yet expected. It should clear up soon! ... More

We love our home. We feel like we were mislead and are extremely disappointed to find out after the fact when we wanted to have a fence installed that 24% of our property is an easement. Shaun never disclosed this to us and we are not surveyors and the plot plan was not given us at closing or explained to my wife and I or our realtor. It is crazy to think you need a 30 ft drainage easement in Indiana. I lose 15ft of my 16 ft lot on one side and 15ft in the back yard. Our neighbor also loses 15ft on the side of their house. I have spoken to a couple other couples moving in their homes and they were not told this fact either. Shame on you for not disclosing this. I think I deserve a credit on my purchase price! On top of that I have to pay for the watering and I have 24% of land I can’t use for fence or anything permanent. If the water gets that high in this easement we will all need a boat. I would like to survey the other people in this neighborhood who have installed fences if they were told in advance of this much land loss. My guess is they didn’t. ... More

Our new townhome was a great value in a wonderful neighborhood.

The parts you don’t see are spectacular ( furnace, AC, water heater, insulation, electrical, plummeting). What needs attention is the construction team your house gets during the inside construction phase. Way too many visible dents and seems and dented squeaky doors. While Lennar will come back to address these issues, the house deserves better inspection prior to a walk thru. Also, while I understand “ the bottom line” especially during these current economic times, some standard items on the single family homes have been removed For example, soft close hinges on the cabinets. They were originally included. Now only the draws in the kitchen have them. That’s not only a bad business decision, its petty. In this development you now pay an additional $4,000 if you want the refrigerator, washer and dryer. Ridiculous! Its new construction. The claim is that new homeowners complained about the appliance’s. Here’s a suggestion, get a better contract with a different appliance provider. Other than that Lennar builds a better house and has been responsive to calls for repairs. ... More

Pretty good experience overall, a few construction quality issues, that if not pointed out and corrected by buyer could have been a problem post settlement. Response to concerns were handle before settlement and I’m overall very happy with the final product and purchase. Response to post settlement issues has been satisfactory and a good process. Now I just would like to see community improvements continue to be done, (ie grass, trees and overall visual improvements continue to be a priority to make this the community Lennar promised it would be no prior to purchase.

I believe anytime there is a problem, lennar will make it right.

Elson was great as was Angela with the mortgage I am very disappointed that no one can tell us when the boat slips are to be finished or how they are to be allocated. I have seen NOTHING done to build them and that is one reason we moved here

Buying the home was easy , I DID NOT expect to have SO MANY issues with a NEW home.

Sales and mortgage processing was Top Notch Walk through, attention to customer satisfaction needs improvement Overall experience was Good Sales and Mortgage team Top Notch Contractors used to finalize work on the could use improvement.Quality of the work on some areas was below average.

This builder is the first builder I have built with that does not have a one year warranty punchlist, fix items, including cosmetic flaws in sheetrock and dry wall nail pops. I have found many flaws since moving in tgat I will now have to spend money on out of pocket to correct. This is totally unexceptable. I came from a builder in Tennessee that hung beautiful doors with beautiful woodwork and a wonderful one year walk through punch list check off. Ryan homes, Parkside Builders, SK builders, D R. HORTON builders all do this. My handrails never got a top coat of polyurethane in my home. Title work in showers was perfect, flooring was good. Walls and trim really poor work. I had to paint the entire home inside before moving in. Doors wouldn't close had to have them removed and plained. Crackbin guest room header upon moving in and an electrical circuit box was in the guest room wall. Why not put that on the other side of the wall in the guest room closet? I could go on and on. I will never purchase due to issues with the home, with Lennar again. This was my first and last build with them. Buyer beware! Terri F. ... More

Thank goodness for streaming services because my home, and NEW houses in the Tavola community are not wired for cable. I was shown an eye sore on the side of the house “claiming” to be the cable source and ready to go. I learned that was a lie. The cable wiring stops on the basement and does not go throughout the house. When I tried to inquire about it I was told that’s how all the houses are done. If we weren’t in an age of streaming service I would not have access to cable or internet. I really wish this were not the case because my experience was extremely positive up until this point.

The bad experience that I have is that they move the closing day 3 times and the playground never have been build at the moment and Lennar told. Me that going to enjoy the amenities at this summer and them a person from Lennar told me that they are going to have ready the amenity for the next year that is to bad because my kids are waiting for the pool how they offered when we decided to move there.

Overall home buying experience is very good. After closing their response to issues is not very good.

The staff at Lennar are wonderful and the buying process was made as simple as possible. The real issue that Lennar needs to work on, is the finishing work and hire contractors that deliver a much higher quality of craftsmanship than they do today. We had a terrible walk through and closing experience due to the bevy of unresolved items that our project manager didn’t handle. If Lennar had a quality coordinator to review and follow through on work prior to presenting a home to a new owner it would greatly improve the process in our opinion. People shouldn’t spend this kind of money on a home , and then have to chase down and work with the Contractors to finish things that should have been done prior to closing. Good luck. ... More

This is my 3rd new construction home and my experience with Lennar has opportunities for improvement related to craftsmanship and responsiveness . We had carpet tacks all over beyond any experience we had before and the response we received is that is normal which is not. The sliding door in the kitchen was missing the lock. The lock was not there at alll and two months in the air conditioner is not working when is hot and the feedback is that an appointment is set for two weeks later to have someone to just check. This is not the experience I was looking to have specially when this is my 3rd new construction home and I had good experiences before. I suggest that the team look at the suppliers they selected because we went with Lennar based on recommendation and so far we are disappointed. ... More

We are very happy with our last home purchase. Our salesperson Karl, our Customer Service rep Isaiah who is absolutely the best and Missy our home construction contact were very communicative, attentive and resolved problems. The quality of the home is ok, homes sat for a while awaiting inspection due to the heavy building in the area. It's a stick home and you have very little or no options, you get what you get that is on that plot. Great open design and very accomodating for 55 over. They have a tremendous amount of activities and clubs and can't wait for the amenity center to be built. In today's environment the homes are priced competitively and they give you a nice product but we have had better experiences with building up north. Overall, I would recommend Lennar over other builders. Happy buying. ... More

The whole process of home buying was very easy, organized and easy. Photos of the house going up at every stage was punctual and available; the person in charge of Contruction, sales manager, concierge and liaison person were all very available and attentive. This made the whole process less stressful especially because we are out of town a lot .