Lennar Reviews

Not what we were shown or promised.

Thanks, wasn’t what I thought

Bought our home back in May 2021. They installed dead grass. Builders said they’ll replace our grass. Still haven’t and they don’t answer our calls for updates.

3 months into living here the backyard starts to flood and all the grass dies from the fungus of standing water. Lennar denies to fix the grading in the back yard and the side of the house. Claims it has to be more than 48hr of standing water. If you have an issue, they won’t fix it, they’ll find a reason why it isn’t their fault. They blame my backyard not draining on me over watering the grass.

Bad experience on the matterial

Don't trust never in lennar

I am a home owner at Marion Ranch. I move into my dream home on May 1st, 2025. I never have seen my water system irrigation working. My grass is horrible . I have call the association and nothing have been done. I keep calling and calling for someone to come and check my water sprinkler and no one cares at this point I am so frustrated I don’t know what to do no more. When you move they supposed to give you some things that come with the house for example a tile box , that’s another thing, no one cares. So when you are buying everything is great, but after that, good luck if someone listens to you. I move here because my family are moving from up North and we all wanted to be together. Now I’m having second thoughts of recommending Lennar. ... More

My experiences were horrible when it came to get items that were falling apart repaired. It has been an inconvenience with the scheduling to get things fixed. Not available on the weekends and in order to get things repaired you must take a half of day off losing income for the issues that came with a new build

Unhappy with several things I've had to go through since I bought my home, I don't complain about the deal when buying the house but I do complain about how long it has taken to fix a leak in my bathroom. Something that I could have taken less than 2 weeks has become a 2-month headache, since day 1 I have not been able to bathe or use my bathroom. And it is a cheek that they have not yet finished fixing it and already want to close the case as if it had already been fixed. During those two months there were some connected machines in my bathroom to which I received an invoice and when I contacted the LENNAR team they told me that neither they nor the company that installed them (which sent them from the same LENNAR) are responsible for that energy expense. It's a great shame because I expected something MUCH better. ... More

It looks like nobody cares about customer satisfaction. I trusted phone conversations or massages about the final walking review of my home and in less than first month in the house I had very bad experience with one of the appliances.All I can say is good luck to whom is in the process of baying a Lennar home.

It was great until we moved in. Laura tommy and whitney all so helpful. Cannot say enough about customer service leading up to closing date. Once moved in has not been great. Have found a lot of poor work and things not working with a poor response. We made a complaint about a lennar staff who came out and referred to same staff to make complaint. been disappointed

The customer service is fair. Once you’re on your home, they don’t think repair issues are important. The person who answers the phone is rude. She acts like your issues are not a big deal.

Definitely test everything during your walk thru, because if you close and then call them about an issue they take forever to fix the problem. They tell you to do a submit a work order, then they schedule a virtual call then they send someone out. Then hopefully they send the right people out tht can actually fix the problem. Cheap basic build

The buying experience was great. The only thing we could have asked was for a little more communication. The first 9 days in the house were great until the quality of workmanship showed with a major sewage backup. While Lennar responded quickly the weeks to follow were a nightmare with no admission of fault. They actually blamed their plumbing company. I felt like a general contractor trying to get it fixed. People would show up with no idea what they were to work on. It eventually all got fixed but needless to say my new house doesn't have that new feel. To top it off we missed a nice show we had tickets for and Lennars response was sorry we don't reimburse for things like that. Great customer service......not. ... More

We had a wonderful sales, mortgage and title experience with Lennar. But once we moved in there are sooooo many issues inside of our house. EX: Dishwasher broke after 3 days and we've been moved in now 2 months and still not addressed. Tile has spots on it throughout the entire house, pavers are pulling away from front porch and I could go on and on. Tried to contact their customer support person for our community and doesn't return calls without calling their manager but still NO issues resolved. Communication goes such a long way - even if it's going to take awhile, I want to know someone is listening and cares that we are new homeowners with them. I never had a brand new home before and honestly expected to have everything be perfect. What a complete disappointment in follow up. But we do love our new home! ... More

Absolutely NO follow up to issues.

Been in the home for 4 months and they still haven't sent anyone to fix things. I've called and emailed. Back yard still flooding from just rain, wait until we have a hurricane water will be in my house. Lots of issues with this home.

I have had multiple issues since moving in. A/C was out for almost two weeks in June. Dishwasher needing a technician to come out due to improper installation. Outside siding falling off and the cutting of my Internet/cable line due to not being marked. Almost forgot, a missing drawer in my bathroom vanity when I moved in. They ship the drawer to me in four different packages and I have to assemble it and install. And they never sent me the hardware for the drawer assembly or asked if everything is okay. My recommendation would be to go somewhere else

First and foremost, I pondered whether or not I wanted to write this review because I don’t like writing anything negative, however I think it’s necessary. For the amount of money I spent purchasing this home and the quality DOES NOT MATCH! I have had this home literally fall apart in front of my eyes. One issue after another and this is my 5th home, 4th that I’ve built and I’ve never experienced issues like this before. I have received notices from the HOA about my yard but yet the sprinklers were inoperable, and I had a work order in. The plants were dying and yes they place the cheapest mess in your yard , which is horrible to begin with. It literally look like a desert in your front yard! What type of curb appeal is this? Although I’ve had the contractors come out to fix the items, some have needed to be repaired a few times and that is not cool whatsoever! I closed in May and here it is only September and I’ve wasted more time at home waiting for a repairman than actually taking the time to enjoy the home. Instead of them applying semi gloss paint over the home, they Painted with flat paint, therefore the moment you close and move in, you’re hunting down a contractor to paint your hole which is an additional 3k. I have had to contact the individual who basically hand over the keys to obtain my keys, gate code, and my remote for the gate, when that should have been left at the door. It’s unnecessary and if Lennar is calling this quality??? Then they really need to speak with another builder to understand what quality is. It’s insane! I will be placing my home on the market soon and I will not Refer anyone to Lennar. Thank you. ... More

After moving into the house and living in it we have found screw heads coming through all the walls, doors needing tightening so rain does not come through, driveway cracked where you can actually pick a piece out, concrete walkway not good workmanship, we have only lived in the house for a little over a month. Afraid of what awaits us

The quality of the homes here are poor at best. Materials used are basic trac home quality. The tradesman have little to no skill set, and the superintendents are lacking people skills as well as professional development.

The front end of the buying experience was great. I appreciated the professionalism and prompt assistance we received from Patrick Sleeper and Dennise Vigil. We received a rushed orientation where we were told we could mark up what we saw that needed to be addressed. For a house our size, we had a quick one-hour orientation, because another one was scheduled right after ours that one couldn't be late for. We rushed through each room with barely enough time to mark the areas that needed attention. I addressed an area of concern and was told, "I wasn't getting a custom home!" he proceeded to make excuses for the imperfections and proceeded to talk about me when I walked away. Come move-in day, we get the house as is and what was marked up was to be completed by service at a later date. Our tape marks were simply removed and only a few things were fixed before they moved on to the next home. I never imagined moving into my first new-built home and being as dissatisfying as I was. Come closing day, my home was not move-in ready, and countertops, floors, cabinets, stairs, everything was covered in dust. The house was vacuumed but vacuum marks aren't enough when you can't move in immediately because you have to do a thorough cleaning beforehand. Our lights were left on in the home, we had trash in our front yard, our shower rod in one of our bathrooms was not hung, our carpet was lifting on the stairs due to the nails not being pounded down, areas of the floor were incomplete as the tile was not placed all the way to the wall, our baseboards are wavy and the drywall is wavy. We hired painters who we're having to pay more because they have to fix what the Lennar painters didn't do right the first time. Our painter pulled a vent off to paint the wall only to find someone's lunch trash. A can of Coke and a Wendy's wrapper were left right inside the vent for us to throw away. Lastly, we had urine and other evidence in 4 out of our 5 toilets from contractors using our bathrooms and not cleaning up after themselves when we were told it was cleaned. There was no soap or paper towels in the home so hands weren't being washed while the filth was spread throughout the house. The model and layout of the home are great. Everyone who comes in after can care less about building a home with dignity for Lennar to sell to hardworking people. ... More

Be aware of new homes they putting them up 2 fast always remember that if there r 10 people working on your home at least 4-5 of them will cut corners leaving u wit problems down the line stay woke

I own 1 WCI home, 2 Lennar Veranda Homes, and a Terrace home under contract. My experience with WCI was great however, unfortunately, my experience with Lennar Veranda homes has been miserable, to say the least. I closed on one Bromelia in May and am still waiting for things to be taken care of. I have called and left multiple messages and I have sent several e-mails without any respose at all from Lennar. You guys are irresponsible and I can not recommend you to anybody.

Horrible HOA that doesn’t address issues. Bad quality of build. Walls aren’t square.