Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21860 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Great Experience, except
- Kathleen M.
- Verified Homebuyer
- July 05, 2024
- Calabash, NC
I had a great experience with Lennar. It was a fast close.1 month to the day! I am very happy with the price, quality and Workmanship. Daniel and his team were very responsive and professional . My only issue where I felt stress was in the mortgage process. I was a Realtor in my previous location. I understand that closings are stressful. The issue I had was in the process. I put down a sizable down payment. I have a strong employment and credit history . First I was told I had to pay off my current car loan. Next, a week before closing I was told I had to increase my down payment. The ...
Total Score 4
Quality 5
Trustworthiness 5
Responsiveness 5
Worthy builder !
- Jayajothi R.
- Verified Homebuyer
- July 05, 2024
- Wake Forest, NC
We are absolutely thrilled with our new home, and our experience with Lennar has been nothing short of exceptional. From the moment we decided to purchase, the entire team made the process smooth and enjoyable. A special thanks to Brandon, our construction manager, and Luke, who were incredibly professional and attentive to every detail. Their dedication and expertise ensured that everything went perfectly. We also want to express our gratitude to Eli, our loan officer, who guided us through the financing process with ease and clarity. His support was invaluable in making our dream of ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Loved til I got in...
- Dawn F.
- Verified Homebuyer
- July 05, 2024
- Rhome, TX
Bill and John in the sales office where absolutely fantastic! 10 out of a 10 would recommend every day of the week! The house I've had issues one after the other starting week 3 of owning it. I've had electrical issues, plumbing, a rood leak, nails popping from the sheet rock, and a crack above a window. These seems like a lot for a BRAND NEW HOUSE. Warranty doesn't communicate very well and I have to reach out to get info. I've only own the house for about 6 weeks and can't fully move in due to all of the issues. Hopefully, I'll get it all fixed and I will get to enjoy my new house.
Total Score 5
Quality 2
Trustworthiness 4
Responsiveness 2
First time homebuyers experience with Lennar
- Marqese E.
- Verified Homebuyer
- July 05, 2024
- Princeton, TX
Overall, I’d say the experience was well but very overwhelming. A lot of back-and-forth, which is to be expected with a huge decision to purchase a home. With Lennar being a giant production builder it’s understandable that things don’t always go as planned, but their processes are streamline and issues end up getting worked out. So far we’re loving being in our new house and appreciate the opportunity to buy with Lennar. As of 2 months after closing our experiences are nowhere near what a lot of the negative experiences are that are posted online. We have a lot of good things to say, but ...
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 4
Great Service!!
- Munir I.
- Verified Homebuyer
- July 05, 2024
- Hillsboro, OR
I had great honest experience from Lenar sales and Mortgage department! These guys are the best in.the market period! Thank you Melissa and Kyle !
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home is Great! Process was ok.
- Matthew J.
- Verified Homebuyer
- July 05, 2024
- Summerville, SC
Overall we love our new home. The only hiccup that we’ve run into is that we have a sprinkler system but yet no one has really taught us how to use it. Like buying any home, dealing with the paperwork was a bit of nuisance. Be prepared to search through everything in order to provide underwriting what they need. To me it was about over the top and at times frustrating. At one point we felt as though our Lennar sales rep was not being very honest with us. We love the home that we’re in but technically it was our second choice. When we approached our sales rep about our first choice, ...
Total Score 3
Quality 4
Trustworthiness 3
Responsiveness 3
DAVE
- Kenneth R.
- Verified Homebuyer
- July 05, 2024
- Farmington, MN
GREAT BUYING EXPERIANCE AND NICIELY FINISHED.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
The finance team is terrible
- Aaron R.
- Verified Homebuyer
- July 05, 2024
- Forney, TX
The worst part is the finance team they are terrible and untrustworthy the lie and they do don't keep their word I will never buy lennar again and I will make sure people know about it!
Lennar responded:
Good afternoon ...
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
It was a very nice experience
- William E.
- Verified Homebuyer
- July 05, 2024
- Punta Gorda, FL
It all went very well from start to finish
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Thanks Lennar to help me get my first home!
- David R.
- Verified Homebuyer
- July 05, 2024
- Smyrna, TN
The construction team was amazing, very good communication, on time, good experience. The quality team was very responsive, solved all problems very well. I had a very good experience with Lennar and I love my new house.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 5
Good price
- Robert D.
- Verified Homebuyer
- July 05, 2024
- Davenport, FL
I really like my home
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 4
Worst home buying experience we've ever had. Terrible communication and constant misinformation
- Ashley M.
- Verified Homebuyer
- July 05, 2024
- Punta Gorda, FL
We are not first time home buyers and we did our due diligence to make sure we were pursuing the best possible purchase available to us, but Lennar made the experience so horrible that we will never purchase another property through them again. Our understanding is that the laws in Florida allow for unethical, shady business practices by builders, where the sales and mortgage teams essentially lie and overpromise to the buyer to quickly lock in the sale and then once the truth of the details are established there is no option to cancel the contract and get the escrow funds back. The ...
Lennar responded:
Good afternoon ...
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
Condo was ready on time.
- Scott S.
- Verified Homebuyer
- July 05, 2024
- Punta Gorda, FL
Mortgage process was good. Condo was completed on time and process closing was simple. The only issue would be the fact that Lennar does not put any light fixtures in their condos.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Low Quality Construction and Service
- Anonymous
- Verified Homebuyer
- July 05, 2024
- Aurora, IL
Quality of the material are not good. I think it woyld be good if they could have listed the appliances info during the buying time. All appliances are very basic and low quality. Construction quality is also low. The responsiveness for the issues reported is very bad. I would recommend before buying discuss with everything and go for it.
Total Score 3
Quality 1
Trustworthiness 2
Responsiveness 1
Good design and quality product!
- Pamela K.
- Verified Homebuyer
- July 05, 2024
- Frankford, DE
Lennar delivers a quality product for price! Should make all siding cement boards & get rid of vinyl cheap siding! Than a GREAT product!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Great Value, Exceptional Experience
- Ryan R.
- Verified Homebuyer
- July 05, 2024
- Owens Cross Roads, AL
We were able to purchase a quality home that met our needs because of the Lennar team. They listened and did everything within their means to provide us the opportunity to purchase a very nice home in the area we wanted live. From financing to upgrades it was an incredible experience. After the purchase, the personable Lennar team remained by our side to fix any emerging issues and to ensure everything met or is meeting our expectations!
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 4
Very good
- Benjamin S.
- Verified Homebuyer
- July 05, 2024
- Statesville, NC
We had a great experience with buying our home.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
getting items fixed in our home was frustrating . Paid to have most issues resolved or fixed myself
- Gregory E.
- Verified Homebuyer
- July 05, 2024
- Wimauma, FL
get the checklist of repairs done before closing
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 1
Decent
- Anonymous
- Verified Homebuyer
- July 04, 2024
- McKinney, TX
Overall extremely smooth process. The build quality and materials arent near as good as older generation homes you can tell they cut corners to pump them out. They do deserve credit as the home team does repair what is messed up so praise to them and credit where due.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
Excellent!!!
- Bianca R.
- Verified Homebuyer
- July 04, 2024
- San Antonio, TX
I had a wonderful experience with Jessie. I was actually looking for a property that I had an appointment for and i accidentally went to Lennar. Jessie was so helpful! He worked with me through it all and I did this alone. Leslie was my loan officer and she did a wonderful job! I love my new home. The only thing I would change would be the paint. It was flat white. I had to paint it satin. I wish it would have came that way because it would have saved me a lot of time and money. But, despite that, it was a very good process!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
First Homeowner
- Anonymous
- Verified Homebuyer
- July 04, 2024
- San Antonio, TX
Been blessed to own/experience the home buying process , and finally live in my own home.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
Some LED lights went out
- George C.
- Verified Homebuyer
- July 04, 2024
- Milton, FL
I thought the master bedroom (bathroom) was small The shower is the size porta poddy
Total Score 5
Quality 3
Trustworthiness 5
Responsiveness 4
Value Build
- Andrea S.
- Verified Homebuyer
- July 04, 2024
- Princeton, TX
There are Lot of positives and a few negatives so I’ll just say I am 90% happy with my purchase. Thank you, the Lennar people are the best.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
First time home buyer
- Rolando R.
- Verified Homebuyer
- July 04, 2024
- Zephyrhills, FL
For me and my wife being our first time buying a home it was wonderful experience overall! All the way from start to finish and got to give thanks to our Lennar sales consultant Etta who was very professional and knowledgeable that help us along the way and address all our questions and concerns. We would recommend to friends and family
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
Work orders
- Jose M.
- Verified Homebuyer
- July 04, 2024
- San Antonio, TX
Some of the workorders were not done and we mover in and now it's a inconvenience for me to work around other people's schedule
Lennar responded:
Good afternoon Jose,
Thank you for sharing your feedback with us. We are sorry to hear that we have not met your expectations as a new homeowner. I have shared your concerns with upper management for their review.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 3
Trustworthiness 1
Responsiveness 1
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