Lennar Reviews

Had a great experience with the sales, post sales and customer exp team. Loved it! House was build with good quality.

We are very happy with our purchase.

We lived in our home for over four months as of November 18 to March 18 and we can’t even go out on our patio or walk out the front door without being attacked by a swarm of flying mosquitoes, see we have a pond in the back of our home that has not been treated for the mosquito larvae creates bugs all around the community it has been a Nightmare... No One wants to take responsibility for the damage going on to my home my Paint my Screen. Lennar is not taking responsibility HOA is not taking responsibility there doing nothing this has to be addressed. Lannar HOA Please!!

Not explaining about the warranty of the house

The transition from Cal Atlantic to Lennar was very unorganized. They installed the HVAC system before the roof was on. They had the wrong prints for our home and installed walls where they did not belong. They did not insulate behind the bump out walls until I caught it ...right before drywall. They got mud all over our upgraded carpet on 8 different occasions and had to replace the carpet. The wood floors were also scratched up in several areas because they did not cover them. I could go on....

Quality of the house is very low.

My overall buying experience was great. What I would tell others to beware of is quality of workmanship. Higher your own inspector to come prior to closing to help catch any issues. I made the mistake of relying soly on Lennar and I sincerely regret not taking that step prior to closing. I have found several issues with the home. Lennar has came to fix those things which is good. My biggest issue is I have an AC issue and still not 100% fixed. At my walk thru and when I moved in the AC could cool to whatever temperature I set including 68 degrees in Summer. 2 weeks later the masterbedroom felt hot and system would not go below 74 degrees. They have found a few things. A leak in the air duct and had to recharge system with coolant, and an air flow balance issue. After more test and another air balance the air flow feels much better but system still doesnt cool under 72 degrees in Sept. They are coming to replace a duct to the masterbedroom but nothing else. This still leaves me w a brand new AC in a brand new home that was almost a half a million dollars and the system wont go under a certain temperature. Either its the AC system or the home instelf built with poor quality. They rush to get these homes to close and I dont think us home owners get Quality bc they focus on Quanity of homes to sale. ... More

I had multiple issues found before closing and was told they would be fixed never happened now I have to put in a warranty claim to get it fixed

Sales rep is awesome, before and after sale, he (Logan) is extremely supportive and humble. Few issues from the punch list were not completed, after taking possession, I created the ticket but not all the issues are resolved and the tickets are closed.quality of material is significantly dropped from other projects in Erie, Co. Broken HVAC base is not replaced, water flow in basement is not towards drain but nothing is being done in spite logging ticket, 5 shrubs and 2 trees died and few patches of grass but only 2 trees are replaced and for rest I am continuously following up without much luck. ... More

Disappointing that for the price we paid, the issues that we’re seeing are so careless from the workers and some things are permanent and cannot be resolved.

There are over 20 items on our repair list that have been there since before we moved in. The painter says it’s the cabinet contractor issue. The cabinet contractor says it’s the painters issue. The painters say that the splashes all over our pavers are not their color. We have not painted anything since we moved in! The carpenter keeps saying they are coming, but never show. I get phone calls saying that they were at the house and no one answered the door, but we have ring doorbell camera and no one ever rang the door! Service is horrible. We have been here almost two months and VERY little has been accomplished. We get notice that someone will show up, and they don’t. I will be happy to copy you on all the texts. This is inexcusable and I won’t recommend buying a new home from Lennar. ... More

The buying of our home was great however we’ve had a lot of difficulty working with Lennar’s warranty team to address issues. They are slow to respond, confusing to communicate with, and lacking in basic customer service.

Responsiveness….. they should have given me the option to give them a Zero. NOT including the sales staff, Gregg and ED who are great! I closed on my house in March 2022. I still have A punch list that needs to be completed. I realize they’re busy building new homes but, I would like somebody To communicate with me as to when They are going to Complete my home for which they have been paid. There has been NO RESPONSE After numerous phone calls, texts and emails which have been sent to multiple people with Lennar Homes. Communication….to much to ask? I love my home however, Lennar homes has turned “The American dream” into a disappointing experience! Hey Lennar Homes, let’s talk! ... More

A lot wrong after closing. Rushed to close then slow to fix problems

House are beautiful but as soon you have issues (I found some defects on the finished) some where fixed as courtesy because the warranty didn’t cover it.

Unfortunately, I feel as though my house was rushed. There has been many issues I had to put tickets in for. Most of the issues have got fixed, others I am still waiting on. Lately, the customer service representative has been unresponsive.

While there is a warranty, it is really difficult to have anything fixed. I have to follow up like a bill collector to have contractors come to fix anything (aside from Casa mechanical - they have been AMAZING), and its really, really annoying. Some of the materials used don't equate to how expensive our house was, and it leaves a bad taste in my mouth that its so hard to get anything fixed.

Builder's not doing a good job. I paid lots of money for my house and the finished product is bad. Lack of paint inside and out,etc...

(2/5) Stars Great Price, But Regret Rushing — Disappointed with Warranty Support I bought my Lennar home thinking I got a great deal, and at first, I was really happy. The sales team and loan officers were excellent—professional, helpful, and made the buying process smooth. But once I moved in, the issues started. I officially got my keys on May 21, and by July 1, I already had a plumbing problem. I was told the repair would happen on July 7, and here we are—nothing has happened. The warranty department has been disappointing, I’d rate them a 2 out of 5 at best. The plumbing company Lennar works with hasn’t followed through, and it’s frustrating as a new homeowner to feel ignored. It’s a shame because I was even considering buying another Lennar home for my son—but after this experience, I’ll be looking elsewhere. Lennar needs to take homeowners seriously after the sale too—not just during. ... More

House is great as far as space & layout but the workmanship is awful. Attention to detail is very poor and many things needed fixed and still do! So many things equipped in home with no box, no instructions, and setting up items is virtually impossible with no one willing to help! Why install a ring camera when you don’t have the box, screw tool or instructions? Hurry up & purchase & goodbye is how I felt. Sales people are great but builder, PM’s & work orders are a nightmare. House wasn’t clean upon move in & just overall disappointed in the lack of anyone helping get resolution to problems.

They didn't do anything on the first walk, everything was the same. I have a house with green chalk marks on all the walls of the details that they didn't correct and they marked all

Visible nails left on carpet, sockets have cross connections , instead of turning on plugs were turning off, poorly wired house, getting shocks when touching the switches, it is so bad that i am facing power outage after exercising the ‘go off the grid’ function of tesla, system is not coming back on and I am living without electricity, has incorrectly fitted bathtub faucet, sloping problem on the kitchen island. All the above are the issues discovered in first 45 days, I am really concerned about the situation of the construction. I have the experience buying from other builder and I was expecting better from Lennar but it felt short on comparison. ... More

I just don’t feel that the house was built with the quality and the neighborhood. I feel that the sales person Wes not upfront as far as telling the homeowners about Lennar is rent investors buying rent properties in the neighborhood. just don’t look good for the property value for the homebuyers in the neighborhood. I have a HOA and you have renters in your neighborhood

The concrete out the outside is already cracked. Lennar is not willing to fix it. Yet with time it will settle and crack with the foundation of the house. A month in the home the stucco has settle more and it’s more than a quarter outside the house. Horrible job who did the stucco and crack. My cabinets under my island is messed up. They can’t guarantee it get fix better or it can be worst. They should have done it right. New home and they say to not expect it to be perfect conditions and to settle for what it is. My gas dryer didn’t work. The fencing is crappy

The Sales team was great. The construction side of things not so great. Zero attention to detail. If I ever purchase a new home I will definitely be sure to pay more attention to the little things.