Lennar Reviews

Sales team was great, Financing, Heather was great, closing communication was lacking. Overall, we love the house and the neighborhood.

The whole buying process from initial visit to walk through then closing was seamless. Very happy with responsiveness of Lennar representatives.

We purchased a home that was completed prior to being put up for sale. We had minimal interactions with the builders. We did interact with Kim, who is the owners representative between the builder and you. We had a positive experience with her, Our main issues was with the Lennar Mortgage Department. Although they all were friendly and professional, they are put under a strict time frame to close on these homes that many mistakes were made. We closed within 22 days of signing contracts, our closing costs and estimates changed 4 times including the APR. Our intent is to pay off this mortgage within 6 months so we were minimally affected by these issues. Due your due diligence and don't feel obligated to finance through them, although they offer some good incentives make sure you are not better off in the long run financing elsewhere. We love our new home and the area/community we are in! ... More

When we were touring the homes, it was fine. But once we actually decided to pull the trigger, the experience was downhill from there. Typos in contracts, long wait times for a response to our questions, no response at all from Lennar mortgage loan officer (they tried to bait and switch us but luckily we had an outside lender lined up just in case this happened), and then the home wasn’t even completed by our walkthrough date. And this is just for starters. After closing, we’ve had a roof leak, broken refrigerator, and have noticed shoddy workmanship throughout the home. Definitely not worth the $1.5M we spent. One word if you’re considering Lennar: RUN!!!! ... More

I recently purchased a home in sycamore ridge, Lennar totally helped me to through this process, It is so smooth and clean process

I absolutely love the home I purchased from Lennar. My only disappointment was not being able to upgrade anything. I did not get to choose the outside color of the home and I could not upgrade the floors in the entire home or even the glass wall for the shower. The problem I am now facing is that my feet hurt every day from walking on the hard tiled floor instead of the wood flooring that I wanted. Not sure if my feet will recover but I will now have to replace all the flooring in the entire home because I prefer wood floors in the bedrooms and in the open plan living space. I also would have liked to be able to add a privacy fence because of the way all the back yards are open to all neighbors on multiple streets. My only option is to add plants that will grow in such a way that I will have a bit of privacy. ... More

So, there were multiple cracks on the masonry of our Lanai, it was hard to ignore. The construction manager kept saying it was within code. We had to put up quite the fuss, including consulting a lawyer to get them to fix the cracked Lanai on our supposed new house. Since moving in, one of our house numbers fell off. 3 out of the 4 house numbers were glued on instead of being nailed down. It's still not fixed. First, we needed to put in a service request online. Then we had to set up a virtual appointment to show them the issue ( only available during weekdays during work hours mind you) and then will need to schedule the actual appointment to get the work done. So yeah, they don't make it easy to get help to fix their mistakes. ... More

I wouldn't buy from Lennar Aston Park. From the get go, they did not appear trust worthy. The mortgage officer started out by misleading about the loan requirements. The underwriting process was cumbersome, and I had to basically do the job of the underwriter by writing all my income, sources, and how they were spent in the last 3-6 months in an email. Apparently, sharing my bank statements and other relevant official document was not enough. Walkthrough personnel was not polite. After closing, it was a hassle to get the keys. You have to be there at exactly 11am. Not before, not after. I found the garage door had a large dent after closing. This wasn't there during the walkthrough. Overall, just a terrible buying experience. I wouldn't recommend this subdivision to anyone. ... More

My buying experience was very bad with Lennar, starting from salesperson to the entire sales team gave me hard time, poor communication while your home is getting built, they can lie about anything to just sell the home. I had a very good experience with Pulti homes, and they have excellent customer Servies, i will never ever buy a Lennar home again.

good and excellent. happy purchase

Warranty Sharmin builder Travis both of very bad Response too late and all the yelling me I’m coustomer

The house is great. A few issues when we did our orientation. There was a great deal of grout haze on the floor that I had to pay to get cleaned. Not cool. Also, the outside paint on our main wall had alot of streaks. I happen to know that the builders had men painting in the rain. And we are hearing water dripping when we run our sinks upstairs. I believe we have a leak. It hasn't come through the ceiling yet.

Poor construction management, doorknobs all over the house falling off doors, nails sticking up in the carpet, used razors found in the yard, literally dozens of instances of overspray, you can see points where studs are on the wall (not flush) Garage doesn’t actually fit things with the advertised depth (it’s a couple inches shorter, my truck would’ve fit if it was in fact the 20’ advertised). When I inquired about this I had no response. Lots of electrical and construction debris found in the back yard. All of this was after a home inspection that found unsecured roof shingles, missing insulation, even more overspray, broken microwave, damaged garage door, broken garage door opener, and a couple other issues (that’s just off the top of my head). ... More

Too many different places that I had to ask questions from. Things need to be streamlined! I was never told a lot of the rules and expenditures I would have. I did not receive any paperwork and was never placed on certain lists. It was a very stressful situation for me. No guidance at all. I am told it probably happened because I paid out right and never went to a closing. Was done on my phone. The paperwork did not get to the different departments. As far as fixing any issues ; the staff has been excellent. Checking even to make sure the job is done. Excellent experience with Josh and Hailey. PLZ stream like all the payments to 1 monthly billing and then they can divide it up to all the different companies. ... More

Representative are very helpful.

Lennar has very unhappy buyers.The problems can be solved easily as most people here have the same problem with the same people. I have been a project manager for the last 30 years and none of the staff I have met would work for me.There is one exception,Mike Bell.Mike is professional and gets things done.He follows up after job is scheduled.You need to hire more like him

Amazing working with the Lennar team and they are very responsive. Will do business again and recommend them.

This is my second new build purchase from Lennar and I am very happy with the quality and timeliness of the new home I purchased. The sales associate, Rosalee was very professional and followed up with all questions I had. The quality of work is once again excellent and the all included feature is a good value. The service representative David did an outstanding job on the walk through and is very responsive to any needs I have had. I highly recommend the Lennar Builder group.

We are first time home buyers and absolutely love this house by Lennar. You can tell they took time to think about the design and used high quality materials, our independent inspector was impressed. Since moving in, they have been quick to respond to any warranty issues. Cons- There was some disorganization during the escrow period but I am sure that is the case during most closings. Overall, we choose this company again

Was all good during the sale process but sales department was extremely disappointing after the sale didn't even acknowledge my business! Never heard from sales department again ! And a ton of issues after I closed they obviously want your money then disappear their goal is get you in and fix all the problems later not a good business model i love my neighborhood and the amenities but extremely dissatisfied with lennar

Too many docusigns and different Lennar logins and people involved. Not fun at all. Should be easier process and one “go to person “ to contact.

Overall good as of now but I think quality wise we have to compromise

The sales Consultant Morgan Snyder was awesome in the process of buying a condo.

Lennar has been nothing but prompt & professional

When putting in a clean something that’s not working, takes too long