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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21558 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21558 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Not a good workmanship

  • Abdullah S.
  • Verified HomeBuyer
  • May 29, 2024
  • Saratoga Springs, UT

This home built quality is 5 out of 10, things left unfinished, they used the cheapest materials, walls get scuffed up and damaged very easily. Outside ground under lawn is very soft, you walk over it and you will sink about 3 4 inches. Walls are not built straight, they just want to make money on you. If you comment about their work because you seen too many unprofessional workmanship on the house, they don’t like the way you talk with them. Any body gets mad for the bad quality of house they get. We paid for it at least they can do is do good quality work, even if they using cheap ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Tree issues

  • Jacob B.
  • Verified HomeBuyer
  • May 29, 2024
  • Hockley, TX

Trees were not planted properly and have fallen over three times now. Issue was not fixed they just put them back up and then got knocked over again. No response on the latest attempt to have this fixed.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Great with 1 caviot

  • William R.
  • Verified HomeBuyer
  • May 29, 2024
  • Lockhart, TX

I wish a copy of HoA had been given prior to purchase. Some of the rules are based on opinion with no defined parameters.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

My home at Venue

  • Robert J.
  • Verified HomeBuyer
  • May 29, 2024
  • Eastampton, NJ

I was looking for a new construction ranch - no stairs. I fell in love with the 1st model i saw at Venue at Smithville Greene (the Saratoga). It has everything I wanted and even more with a very open flow. My son said dad you made a mistake - go next door. Next door was the Merion model. Downstairs was very similar to the Saratoga plus it has "what I would call a visitor apartment" for guests or live-in help. I hate to say it, but my son was right. I am now living in a dream home near my grown kids and love it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good price!

  • Marco G.
  • Verified HomeBuyer
  • May 29, 2024
  • San Antonio, TX

Make sure you do your walk-thru!

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Decent, but not to expectations

  • Sarah J.
  • Verified HomeBuyer
  • May 29, 2024
  • Dayton, MN

I expected the overall buying process to be easier when using all Lennar companies (builder, lender, insurer, etc), but that was not the case. Home build quality is good but not great - needed tradesmen out to the house twice to correct issues within the first month.

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

Justin, Customer Care, Warranty

  • The D.
  • Verified HomeBuyer
  • May 29, 2024
  • Lafayette, CO

Justin is an excellent employee for Lennar. He has the perfect personality for his position and he seems to care about Lennar's Buyers warranty issues as best he can. He has been the highlight of my buying experience. The rest of the buying experience was average from a personality perspective with other team members. I am happy with my house and would refer Lennar over other national builders I have bought from including Meritage and DR Horton

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Excellent quality and service

  • Jinn-Tsair T.
  • Verified HomeBuyer
  • May 29, 2024
  • Orlando, FL

We love the environment and great educational systems. Thanks to the Lennar homebuilder for providing excellent quality and service!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Easy and relatively fast purchasing experience

  • Andrey A.
  • Verified HomeBuyer
  • May 29, 2024
  • Las Vegas, NV

Everyone was professional, easy to work with , issues and concerns were taken care, personally v happy w entire process!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Fine

  • Kelly R.
  • Verified HomeBuyer
  • May 29, 2024
  • Eastampton, NJ

Very professional staff and personable

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Homeowner

  • Anonymous
  • Verified HomeBuyer
  • May 29, 2024
  • Bryans Road, MD

I experienced multiple issues with the workmanship and quality of my newly built home; there were nails in the carpet, the paint job was poor, the garage door was derailed, the entry door from the garage into the home was dented, my electric front door lock was damaged, and the carpet on parts of my staircase was loose.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 5

Not a good buying experience

  • Guadalupe R.
  • Verified HomeBuyer
  • May 29, 2024
  • Corpus Christi, TX

Terrible communication and complete disregard to fix issues still pending.

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

Non responsive after sale

  • Raul O.
  • Verified HomeBuyer
  • May 29, 2024
  • Hockley, TX

The sales experience was good, but as soon as I tried to reach out for a workmanship issue, there was no one to be found. None of the “emergency” numbers that were listed by the builder were available, except for the Lennar one with a recording to leave a message. The message was never answered and the home consultants I reached out to simply told me they couldn’t help. So much for home warranty and standing behind your products.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Horrible Experience

  • Ruby V.
  • Verified HomeBuyer
  • May 29, 2024
  • Homeland, CA

What is suppose to be a great home buying experience has definately been extremely horrible, since the beginning from the loan to moving in. Problem after problem with a BRAND NEW home. Only person who has been a pleasure to work with has been Alex. He has been on top of EVERYTHING that has been wrong with my home. Just wow!! I don't know about recommending Lennar!!

Lennar responded:
Good afternoon ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Bad experience

  • Anonymous
  • Verified HomeBuyer
  • May 28, 2024
  • Westfield, IN

We moved here hoping we will have a great experience but having bad experience as of now. We are facing major issues in Owner's suite room. Though it was repaired couple of times again we are facing same issue again and again which is very bad and worst experience. They installed cracked bath tub and they repaiered it. First place they shouldn't have installed damaged item. Very bad construction and management have to take care of these things during construction phase itself instead of troubling us.

Lennar responded:
Good afternoon,

Thank you for taking the time to share your experience of getting items resolved with us. I’m sorry you aren’t satisfied with the way your items have been handled.

If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,


Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Jorge and Tom

  • Jorge K.
  • Verified HomeBuyer
  • May 28, 2024
  • San Antonio, TX

Material are cheap...we need call to repair some items

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 1

I love my home!

  • Brian C.
  • Verified HomeBuyer
  • May 28, 2024
  • Gilbert, SC

Best house ever bought and I mean ever.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Stay away from Lennar

  • James P.
  • Verified HomeBuyer
  • May 27, 2024
  • Huntsville, AL

I would never buy a house from Lennar again! Lennar cut every corner possible to increase their profit. My townhome in the Estuaries in Huntsville is missing drywall in a closet, paint is peeling from the walls, and they didn't install crown molding or kitchen pendent lights to cut costs even though they used pictures with crown molding and lights in the advertisement. Multiple cabinets are broken by what looks like someone standing on the edge of the cabinet. My neighbor's shower had mortar or concrete poured down the drain by the builder and had to have his entire shower plumbing ...

Lennar responded:
Good afternoon ...

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Great Starter Home

  • Gail A.
  • Verified HomeBuyer
  • May 27, 2024
  • Corpus Christi, TX

We love our new home. It is very comfortable and has everything we need for my whole family.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Great customer Service

  • Rebecca P.
  • Verified HomeBuyer
  • May 26, 2024
  • Heber City, UT

We had a great experience with Lennar both during sale and after with warranty.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar - A Pathetic and Inhumane Experience

  • Neeraj K.
  • Verified HomeBuyer
  • May 25, 2024
  • Aurora, CO

I purchased a house from Lennar in the Harvest Ridge Community, Aurora, CO 80018, and my experience has been nothing short of terrible. Dealing with the sales associates and other representatives from Lennar has been a nightmare. My journey with them began in October 2023, and I booked my house in December 2023 with a closing date set for the end of February. Unfortunately, I encountered some delays in obtaining a few necessary documents from my office. Instead of understanding my situation and the six months I had already invested working with them, Lennar's staff chose to harass me ...

Lennar responded:
Good afternoon Neeraj,

We are sorry to hear that your purchasing experience was not up to your expectations.

If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Could be better!

  • Kevin K.
  • Verified HomeBuyer
  • May 25, 2024
  • King, NC

My advice? Check EVERYTHING! more than twice! We had so many issue! and although they are quick to respond, they need to have a someone who goes thru the properties with a fine tooth comb before the buying process begins! Also, if you don’t get your mortgage through Lennar, be prepared to be treated differently, you don’t get anything “extra” from them like fridge freezer/washer/dryer etc! It’s open to favoritism (I’m sure there’s a law suit in the making ) Kevin & Lizzi

Lennar responded:
Good afternoon Kevin & ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Unfortunate

  • Emily A.
  • Verified HomeBuyer
  • May 25, 2024
  • Lancaster, SC

Within a week my house has nail pop, cracks in the walls and don’t get me on the easy to stain flat paint they use. You fall in love with the model they show you and then they decide to tweek little things like 4 led lights in the dining room instead of the one so I can put a chandelier like I thought I could. I thought I was getting a decent size laundry room and the darn room can barely fit my washer and dryer. Not mulch for decor, just cheep pine needles. The house probably costs a little over 100,000 to build and we paid 445,000 for it. Worse thing is, is that they make is so after 30 ...

Lennar responded:
Good afternoon ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Home is great never use Lennar Finance again

  • Jill F.
  • Verified HomeBuyer
  • May 25, 2024
  • Myrtle Beach, SC

Rather than review the loan package and request all needed items at once the person handling the loan kept asking for one thing at a time so I would submit the one document they asked, and then the next day they want another and then another I ended up having to stay in a hotel because I sold my prior home and had nowhere to go. I’ve purchased many homes through the years and this was the absolute worst experience I’ve ever had!!

Lennar responded:
Good afternoon ...

Total Score 1


Quality 3

Trustworthiness 4

Responsiveness 4

All that was involved in this process were knowable.

  • Ernest B.
  • Verified HomeBuyer
  • May 25, 2024
  • Summerville, SC

All that was involved in this process were knowable.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 3

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