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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21558 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21558 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Loved our sales rep Etta

  • Daniel N.
  • Verified HomeBuyer
  • May 25, 2024
  • Zephyrhills, FL

Etta was amazing helped us get pre-approved so quick and was there sending pic of the process the best.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Owner

  • Rolando B.
  • Verified HomeBuyer
  • May 24, 2024
  • Jarrell, TX

Wonderful experience everyone was amazing and professional and took care of our every needs

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very dissapointing. Would not recommend.

  • Olivia F.
  • Verified HomeBuyer
  • May 24, 2024
  • Rosenberg, TX

My 2nd Lennar home. What a huge (bad) difference in build quality and materials compared to first home. No gutters. No sprinkler system. Side boards are very soft, dry wall very soft. Paint is very bright white. Counter top is nice but very cheap because it stains quickly. Bathroom faucets are the cheapest on the market, same goes for the sink. Had electrical issue first week, service request put me on a viral call (the construction manager assisted with the issue, it was a wiring issue). Had a mouse get in the garage the first week because they left a open space under the water heater. ...

Lennar responded:
Good afternoon ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Veto

  • Humberto V.
  • Verified HomeBuyer
  • May 24, 2024
  • Nampa, ID

Mala malisima y mas mala

Lennar responded:
Buenas tardes, nos da mucha pena que su experiencia haya sido tan mala. Esperamos poder tener oportunidad de ofrecerle una mejor experiencia post venta. Si tuviera alguna duda o solicitud de garantia, por favor envíenos una solicitud de garantía utilizando su Lennar Account. De esta manera aseguramos quede su solicitud documentada y podemos darle el seguimiento adecuado.

Saludos.

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Some issues getting the title resoved. Mainly involved entering passcodes into system

  • The L.
  • Verified HomeBuyer
  • May 24, 2024
  • Oakdale, MN

Homebuying experience was good. No major issues.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Build quality and great response from sales team

  • Rakesh B.
  • Verified HomeBuyer
  • May 24, 2024
  • Timnath, CO

We are enjoying our new home, the sale process was smooth, the home design and build quality js great so far.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

My new home

  • Sonia T.
  • Verified HomeBuyer
  • May 24, 2024
  • Saint Cloud, FL

The realtor was spectacular, the area and architecture beautiful. good after-sales service, the only problem was with the electricity outlets that we had to complain about for the tower washer and dryer.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Great relationship

  • Caroline P.
  • Verified HomeBuyer
  • May 24, 2024
  • Winter Haven, FL

I had a very good experience with Lennar specifically Mariangel.. she helps me with everything I need. Thank you. The house is amazing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent home buying experience with Lennar

  • Lilibeth P.
  • Verified HomeBuyer
  • May 24, 2024
  • Rosenberg, TX

Our home buying experience with Lennar was great. Did not have to wait long, was approved almost right away. Only small downside is that we were not able to choose our closing date (moving fr a diff state while still in the process of transitioning to new job) but all is well and kudos to Lennar for the wonderful job and we love our new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Not very professional

  • Manish K.
  • Verified HomeBuyer
  • May 24, 2024
  • Converse, TX

Lennar professional does not seems very helpful and responsive.

Lennar responded:
Good afternoon ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Terrible closing experience!

  • Maria G.
  • Verified HomeBuyer
  • May 24, 2024
  • Ave Maria, FL

I was pushed to close when the house was not finished and ready for closing just because Lennars only priority is to meet their monthly sales numbers, not client satisfaction, service and quality. There were multiple unfinished things in the house … the punch list at walkthrough had over fifty items that needed to be done or fixed. Then as soon as we closed and Lennar got paid in full there were no responses or support to get things fixed. Multiple emails and visits to the sales center to try to get any attention. It has been 2 months from closing and not all things are done or fixed to ...

Lennar responded:
Good afternoon ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar is great!

  • Brucke L.
  • Verified HomeBuyer
  • May 24, 2024
  • Rosemount, MN

Great orientation and move-in experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great new home. Great sales rep.

  • Deborah B.
  • Verified HomeBuyer
  • May 24, 2024
  • Statesville, NC

We love our new home. We love the floorplan and the covered deck. The construction supervisor was extremely knowledgeable and made sure the issues found by our home inspector were taken care of before closing. After the closing we found a crack in the tub surround and they promptly had it repaired by a very experienced vendor. The one negative - they should paint the baseboards with semi-gloss instead of flat paint.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

1st home

  • Madeline D.
  • Verified HomeBuyer
  • May 24, 2024
  • Princeton, TX

I m so excited and happy they have made my experience very enjoyable and helpful. I couldn’t have asked for anything more. I love just because I purchased they make sure it wasn’t about just a purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ron

  • Ronald C.
  • Verified HomeBuyer
  • May 24, 2024
  • Azle, TX

They were great though the process went realy fast had to close in 3 weeks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

happy so far

  • Anonymous
  • Verified HomeBuyer
  • May 24, 2024
  • San Antonio, FL

very please with customer service, Very quick to response to issues

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Half finished - no responses

  • Jeffery W.
  • Verified HomeBuyer
  • May 24, 2024
  • Las Vegas, NV

I've had a few issues that nobody can address and I'm getting tired of reaching out. Crap quality

Lennar responded:
Good afternoon ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Experience at Beachwalk

  • David B.
  • Verified HomeBuyer
  • May 24, 2024
  • Calabash, NC

We recently purchased a new Lennar home at BeachWalk in Calabash, NC. The buying experience was very simple since we were cash buyers. Basically we selected our home, put down a deposit and waited for it to be finished so we could get our inspections. It was a very easy process and there was good communication with Lennar and our project manager. We closed and moved in on time and are very happy with our purchase. After 2 months in our home, we are still content and are seeing the homes under construction selling out fast in our neighborhood. I’d recommend Lennar and their new homes to anyone ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar lender

  • August T.
  • Verified HomeBuyer
  • May 24, 2024
  • New Caney, TX

More training needed between lennar mort and the sales team. Different options and incentives were originally offered until signing then withdrawn

Lennar responded:
Good afternoon ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

My Lennar Monroe

  • Elise L.
  • Verified HomeBuyer
  • May 24, 2024
  • Westfield, IN

I love my new home, the layout is great and it's a good fit for me. The community is wonderful, with many planned activities for residents. A special thank you to Dominique P for her continued support, even after the buying process was completed. I think Osborne Trails is a great place to live.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Heidi

  • Cara G.
  • Verified HomeBuyer
  • May 24, 2024
  • Wildomar, CA

Had a great experience, love my new home. Heidi was very responsive and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Couldn't be happier. The team a lennar was top notch.

  • Steve F.
  • Verified HomeBuyer
  • May 24, 2024
  • Fort Worth, TX

Overall experience was great. The finance team was always will to answer my million questions. Lol.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Terrible home buying experience

  • Zacary B.
  • Verified HomeBuyer
  • May 24, 2024
  • Winter Haven, FL

I highly recommend RUNNING away from any Lennar neighborhood. This is a joke of a home buying process and they should be out of business.

Lennar responded:
Good afternoon Zacary,

We are sorry to hear that your home-buying experience was not up to your expectations. We take all feedback seriously and are always looking for ways to improve.

If there are any general questions or warrantable issues, please do not hesitate to contact us by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

BUYING EXPERIENCE

  • Shanell R.
  • Verified HomeBuyer
  • May 24, 2024
  • Essex, MD

During the buying experience I was displease to be told by my salesperson, Michael that i could not choose anything with regards to my home to include the lot and that I had to take what was given to me. In addition I requested a water view and was told that the remaining homes were sold and that wasnt true. On my first walkthrough with David he suggested that I ask my salesperson about rebates for my home and Mike told me he had no help for rme. Finally during my final walk through with Derrick the intrusion detector/sensor was discovered to not have been installed and he said he would have ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Beautiful Home

  • Thomas P.
  • Verified HomeBuyer
  • May 24, 2024
  • Menifee, CA

Honestly, we were hesitant at first but eventually as we got through the process and was so fortunate to secure financing, we had a wonderful experience. The Lennar team did a wonderful job keeping us updated, addressing concerns, and ensured we had a smooth closing process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

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