Lennar Reviews

Needs to fix Warrant issues quicker.

When you do the walk there are places that you don’t look at. The kitchen cabinets on top were broken, uneven, wrong cuts. The wall over these cabinets had a whole. You only see this if you go On top of the kitchen counters. My tub makes a noise like if a tractor is in there. I submitted a tickets since December, they went to check it and said they would come fix it, it’s been over a month since. At the begging very responsive but after they said they had to fix it, they never came back.

We love the design and style of the house. The layout is great for our family. However, there are a number of quality issues with the completed workmanship. The interior paint has a good amount of flaws, caulking is failing after only a few months, pieces of trim are separating from each other, the drywall finish is not great. I've been in construction for 5 years, so I understand the home is settling and creating some of these issues. That being said, it seems some items, like the paint and drywall, do not have a very professional finish to them.

Issues needing to be fixed had to be addressed several times and were scheduled and no shows

Getting anything fixed is like pulling teeth. Never hear from anyone and close out tickets without following up to make sure the repairs were completed

The Quality of the painting leaves a lot to be desired and the workmanship is extremely poor. Aside from that we have that some things we have we were told if we did not see it before closing then there is nothing that can be done. We were trying to cooperate and not keep calling so we are stuck on that one. Overall we are satisfied though there are other issues we want to discuss.

Professional builder that people can trust , staff manager made the experience great.

To explain clearly when you upgrade to granite that it is not sealed and may get stained and for the warranty managers within the first 6 to 3 days should just let you know not lead you on that it would be done by the granite company. But I do have to say that Dennis one of the construction managers was definitely one that followed through with every request. And Michael definitely tried to do the best that he was able to do our sales consultant Nicole was spectacular and extremely professional and very helpful I would definitely recommend for her to always be at the front line of any sales office for an hour I would like this comment to be extended to her ... More

Quality is very bad .. too many issues after move in and some times contractors take linger than expected times and issues goes in circles between hvac electric etc

The process to buy a house with lennar was simple and fast however one you move you start noticing that the quality and material are cheap for the price that you are paying for the house. The warranty response is quick but the contractors that they sent to do the repairs do not do a good job, always in a rush and with bad actitud. And if you found pavers or the sidewalk with missing pieces of the concrete with days to be living in the house they said it is not cover in the warranty so who is going to respond then?? If they keep coming with the big trucks on the streets?

Sales team great once you’ve closed little or no help same for construction team. Water line for sprinklers is on top of mulch-they sprayed walls and went over every outlet -concrete finish in garage and patio looks like a 12 yr old may have done patio isn’t level. We’ve only been in two weeks so I’m waiting for whatever happens next-I haven’t seen the construction team since we did final walk thru they disappear.

Sales rep amazing customer service helping me through all the issues amazing considering all the bad things about the house

All I can say is no one pays attention to detail. I don’t care what you pay for a home. You should still pay attention to details. Paint on the tile, poor caulking of the tile. Really cheap paint on the walls barely put one coat of paint on the walls ! The garage floor has all kinds of stress cracks. I’m gonna have a home inspection done on the home in the 11th month since the house has a 12 month warranty and guarantee I’m sure there will be problems found. I talked to other homeowners who had inspections done, and there was at least 20 to 30 items that needed to be taken care of under warranty I could nitpick all day long. You guys could’ve buried the gutter system instead of putting some cheap green gutter spill overs for the gutters. The garbage disposal is loud and noisy. The kitchen sink is cheap. I know you get what you pay for the placement of the toilet paper holders were not even in a good place like I said I could go on and on I could really care less at this point. The garage door is really noisy for no reason I’ve lubricated it and it’s still noisy. But who are you gonna complain to? Nobody’s gonna listen anyway. ... More

My dishwasher still has not been fixed. I have no paperwork to register my A/C unit for the full warranty. I need information I don’t have and have requested it from a Lennar builder and have not received the information I need.

Quality of the house is very low.

We recently purchased a home through Kenner, and overall, the process was smooth and professional. Everything from start to finish was handled efficiently. However, upon closing, our family did not receive any welcome gifts, basket, or signage to commemorate the occasion. We’ve seen other neighbors receive these thoughtful touches, so it was a little disappointing not to be celebrated in the same way. It’s the small things that make a big difference during such an important milestone.

Todo bien, pero los materiales de construcción y electrodoméstico no son de la mejor calidad Tampoco los pisos y las alfombras

(2/5) Stars Great Price, But Regret Rushing — Disappointed with Warranty Support I bought my Lennar home thinking I got a great deal, and at first, I was really happy. The sales team and loan officers were excellent—professional, helpful, and made the buying process smooth. But once I moved in, the issues started. I officially got my keys on May 21, and by July 1, I already had a plumbing problem. I was told the repair would happen on July 7, and here we are—nothing has happened. The warranty department has been disappointing, I’d rate them a 2 out of 5 at best. The plumbing company Lennar works with hasn’t followed through, and it’s frustrating as a new homeowner to feel ignored. It’s a shame because I was even considering buying another Lennar home for my son—but after this experience, I’ll be looking elsewhere. Lennar needs to take homeowners seriously after the sale too—not just during. ... More

I have been at the property for nearly 2 months and have not had the following issues addressed: Approval to garden in backyard (plant trees ),the sod placed did not take & has not been replaced. I inquired about installing a fence in backyard & again no response. There's no communication from the Lennar office personnel. I'm greatly dissapointed.

The whole process was smooth. Wasn’t a hard pitch at all. Homes are made with the lowest grade quality though. Already need to do some basic renovations which is a disappointment. But other than that everyone is super nice and pretty responsive.

Closet brackets cheap and rip out. Heating and cooling system inadequate. Basement floor uneven. Basement walls not straight.

I didn’t use Lennar’s lenders. I closed with my own. The customer service has been great and everyone I’ve worked with. However, what I don’t appreciate is them allowing investors to come in and make the neighborhood I bought in mostly renters. I chose the neighborhood and area because I wanted a nice place to raise my family but now there will be a revolving door or renters.

All the process before closing was amazing, great community but the post sale process is lack, some of the post sales consultants doesn’t read the cases properly or just close the cases w/o any justification.

Good team of people but worst quality of fence they have installed In backyard

House is great as far as space & layout but the workmanship is awful. Attention to detail is very poor and many things needed fixed and still do! So many things equipped in home with no box, no instructions, and setting up items is virtually impossible with no one willing to help! Why install a ring camera when you don’t have the box, screw tool or instructions? Hurry up & purchase & goodbye is how I felt. Sales people are great but builder, PM’s & work orders are a nightmare. House wasn’t clean upon move in & just overall disappointed in the lack of anyone helping get resolution to problems.