Lennar Reviews
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What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21862 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Very nice experience during the whole process
- Damian B.
- Verified Homebuyer
- June 19, 2024
- Summerville, SC
It went relatively smooth and was a great experience every step of the way.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great
- Sajib S.
- Verified Homebuyer
- June 19, 2024
- Forney, TX
It was very well set up system lennar follow which is very easy.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
review
- Anonymous
- Verified Homebuyer
- June 19, 2024
- Woodland, CA
very good in general for the price paid
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
It’s the little things
- Susan C.
- Verified Homebuyer
- June 19, 2024
- Morris Plains, NJ
Overall we were pleased.. but it’s the little things.. The basement floor was left filthy/dusty.. we asked about getting it cleaned & told yes & nothing happened, spare bedrooms have no lighting..(recessed lighting would be nice touch), don’t put sprinkler heads where decks/patios are going.. Lennar knows that is the wrong location. Have the sales team know more of the community with out asking for that information ( activity lists, board members contact)Charlie doing a good job onsite.
Total Score 4
Quality 4
Trustworthiness 3
Responsiveness 3
Mueller Review
- Daniel H.
- Verified Homebuyer
- June 19, 2024
- Austin, TX
Philip did a great job, I am very please with the professionalism and the work that was done to get us in the house on time. The value for the home is amazing.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
You get what you pay for
- Kimberly S.
- Verified Homebuyer
- June 19, 2024
- Saint Hedwig, TX
I know I bought in the affordable subdivision. I know I didn't pay an exorbitant amount for this house. But craftsmanship is very poor. Some things can be fixed. Others not worth the time off work to manage it. It was the easiest buying experience though. Loved the virtual signing.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
It was great.
- James W.
- Verified Homebuyer
- June 19, 2024
- Sharpsburg, GA
The process was stressfull , but fun at the same time everything look great working with the team on our first walk through was exciting as we were getting closer to closing day so over all the process is stressful I would do it again.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
A builder who will do anything to cut corners
- Sunil S.
- Verified Homebuyer
- June 19, 2024
- Rialto, CA
Lennar is definitely a builder with multiple lawsuits against their name who will do anything to maximize their own profits, by building low quality products with no care whatsoever, like a lot of other builders. All I've seen is lies and fake marketing. Marketed this community as private and gated, while they sold our safety out to the city just to make more profits. One decent thing is the responsiveness of the staff.
Lennar responded:
Good afternoon Sunil, Thank you for taking the time to share your comments and feedback. We are sorry to hear we did not meet your quality expectations. We do appreciate your comment on the responsiveness of our associates. We hope that moving forward, we can offer you a good homeowner's experience. If there are any general questions or warrantable issues, please do not hesitate to contact us by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution. Sincerely, Lennar Corporate Customer ...
Total Score 2
Quality 1
Trustworthiness 1
Responsiveness 4
Excellent Customer Service
- Anonymous
- Verified Homebuyer
- June 19, 2024
- Frederick, MD
The LENNAR homebuyers experience was overall very good. The quality of materials used and responsiveness has been excellent. Our concern was an unexpected delay in the closing date and the lack of notification of the scheduling for the celebration tour of the home. A person in training accompanied us on the tour and we were not notified who would be meeting with in advance. Als a suggestion, it would be helpful to have the names and number of technicians/staff expected at your home prior to the repair. Overall, we love our home and thank LENNAR for their excellent quality home and ...
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Thorough and great experience
- Jamaal C.
- Verified Homebuyer
- June 19, 2024
- League City, TX
From touring the model home with Meridith, to working with Annette at Lennar Mortgage, to the quality check with James & Joe...our homebuying experience has been wonderful. Thank you, Lennar.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Ken
- Richard H.
- Verified Homebuyer
- June 19, 2024
- White Plains, MD
Ken helped us with any issues we had and he was very responsive and helpful.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very professional and good experience
- Said A.
- Verified Homebuyer
- June 19, 2024
- Blaine, MN
Every one was helpful and professional Alf what they were doing from sales to construction manger or the mortgage people
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Al
- Alan H.
- Verified Homebuyer
- June 19, 2024
- Fairhope, AL
Low quality materials used - especially the flooring Home came with very little- needed sprinkler system and gutters No towel racks or toilet paper holders There was phone jacks in kitchen and bedroom- need I say more I even had a roof leak first month None of their contractors spoke English But construction manager was excellent in responding to needed fixes
Total Score 4
Quality 1
Trustworthiness 3
Responsiveness 4
Everything was good until the week of our close of escrow
- Keith I.
- Verified Homebuyer
- June 19, 2024
- Clovis, CA
First I would like to say that Tish was very helpful! We were scheduled to close escrow on Thursday 5/02/24. That has been our scheduled closing date for almost two months. Well that didn't happen. We didn't close escrow yesterday and we did not get and do not have access to our house as of this morning Friday 5/03. I had a lot of things scheduled for our house this morning that I had to scramble to reschedule. We signed all of our loan documents on Tuesday 5/01 and Lennar Title received our closing funds on Tuesday 5/01 as well. My wife and I are pretty easy going people and we both ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 2
Rich and Jeannie
- Richard J.
- Verified Homebuyer
- June 19, 2024
- Portage, IN
We thoroughly enjoy our new home. Lennar does a great job with floor plans. Not all is perfect and there are spots in the home we wish were different but we realize that no matter how a home is spec’d out, there will always be the “I wish we/they would have done this instead”! In the end, it’s a great home with great features!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Yefferson
- Yefferson M.
- Verified Homebuyer
- June 19, 2024
- Mount Juliet, TN
Excellent service and very beautiful and spectacular houses,
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
I doubt if I will ever own another Lennar property!
- Anonymous
- Verified Homebuyer
- June 19, 2024
- Durham, NC
I bought an investment property recently from Lennar. Overall very bad experience, not worth the price I paid, I was talked into this by realtor was compensated on top of the regular commissions for selling a bunch of units over a weekend. They are allowing a huge chunk of the community for investors which is not ideal for the primary residents or investors. Their interest rates are really high and the overall experience with their lender was worse. They keep asking for same documents, very chaotic, confused all the time. Thoroughly disappointed with the whole process. Their sales, lender and ...
Lennar responded:
Thank you for taking the time to share your feedback. We are sorry to hear your purchasing experience did not meet your expectations. Moving forward, if there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 3
Love it
- Timothy D.
- Verified Homebuyer
- June 19, 2024
- Wimauma, FL
So far we love our new home. Subcontractors have been very responsive. We have had an outstanding issue for about a week that has not been addressed and probably takes 5 minutes to solve. Contractor grade appliances but they are proforming OK.
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 2
Excellent after purchase service
- Gary C.
- Verified Homebuyer
- June 19, 2024
- Morris Plains, NJ
Lennar has provided first class service after we have moved in. On our first day of move in, we discovered minor areas that needed touch up paint and / or spackling. The construction manager got on his phone, and within 2 minutes, a crew of painters arrived and handled it immediately. A week later, we noticed a rounded imperfection in the fireplace mantel shelves. We informed construction manager, and within 2 days, the entire mantel was replaced. The following day, a painter arrived to paint the new mantel and to touch up the walls adjacent to the mantel. A month after we moved in, we found ...
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
The team was great!
- James S.
- Verified Homebuyer
- June 19, 2024
- Palmetto, FL
Mina, Jeff, and Enrique were great with helping us close and getting in our forever home! Regina was phenomenal in getting us closed in 3 weeks and ensuring we were being helped along the way.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Jeromy (Sales) and Jessica (Operations) have been very supportive.
- David S.
- Verified Homebuyer
- June 19, 2024
- Land O' Lakes, FL
The home quality is exceptional. The overall planning of the community is terrific and the Clubhouse experience equals that of a resort. All but one item on the home inspection punch list were correted before move in. The last item is scheduled. Thanks Lennar!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Darryl
- Darryl C.
- Verified Homebuyer
- June 19, 2024
- Fort Worth, TX
I'm very sad with everything Lennar has to offer.
Lennar responded:
Good morning Darryl,
Thank you for sharing your feedback. We are sorry to hear you have not had a good experience so far. We trust that going forward, your experience will be significantly improved. If you have any general requests for information or warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great!
- Latesha W.
- Verified Homebuyer
- June 18, 2024
- San Antonio, TX
My experience with Lennar was amazing. I had a few hiccups during my buying process but the team I worked with was there every step of the way. My family is so grateful for everything that was done for us during the process. I would definitely recommend to my friends and family.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Needs improvement with workmanship materials and finish
- Phillip S.
- Verified Homebuyer
- June 18, 2024
- Port Saint Lucie, FL
For price home should have more upgrades, Materials and workmanship only average, found many things were substandard, eg…kitchen granite counter edges were very sharp, not rounded and smooth, tile grout lines not sealed, garage floor had multi cracks etc. Most faults not visible during walkthrough.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Black Mountain Ranch
- Lynda K.
- Verified Homebuyer
- June 18, 2024
- Henderson, NV
We have built several homes and have been able to request and get upgrades. We are now having to install a lot of needed items after moving in. This delays getting settled and enjoying our new home.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
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