Lennar Reviews
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
What Real Homeowners Say About Lennar
With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21977 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.
Customer Reviews
Experience
- Brandy M.
- Verified Homebuyer
- June 30, 2024
- Fulshear, TX
I have purchased 4 homes throughout my 42 years of life and this was by far the worst experience. The communication is poor when it comes to consistency amongst all parties involved. If I had 8,000 to waste, I would have walked away from this home just based on Lennar staff. The organization was poor, timelines felt unorganized and pressured. The quality is not the best. I can hear everything that goes on outside and next door. They don't even provide window treatment for the many windows in the home. I could go on and on about the negatives, but it's not worth my energy. I'm just glad it's ...
Lennar responded:
Good afternoon Brandy, thank you for taking the time to share your experience with us, we are constantly looking to improve our homebuyer's experience, and your comments allow us to identify areas of opportunity. We apologize we did not meet your expectations. We understand how poor communication among our associates can be very frustrating, and we apologize for that. If you have any questions or warranty issues, our Customer Care team is here to help. Simply submit an online request through your Lennar Account for fast and convenient service. This ensures your request is documented and prioritized for a quicker resolution. Sincerely, Lennar Corporate Customer ...
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 2
Closing left all promises largely not met.
- Ismael G.
- Verified Homebuyer
- June 30, 2024
- Kissimmee, FL
Many questions about utilities, HOA, mail box Keys, missing door code access, rig door camera manual, services etc. was not provided. Even house keys were not ready to deliver at closing. They were to mail them to me. they were later found, I had to return after I had signed and left. A master bathroom clogging issue took 3 weeks to be resolved which delayed our move for nearly a month. Water heater and garage door broke withing first month. Two individuals from the final breakthrough actually help covering most of these issues as they took the above and beyond approach to help.
Lennar responded:
Good morning ...
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 4
Price to high for quality
- Maria C.
- Verified Homebuyer
- June 30, 2024
- Osteen, FL
Quality of the products is below the asked price. For example: poor quality flooring tiles, cabinets quality are terrible. Some terminations are very sloppy. Definitely needs better quality productos and attention to details.
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
My New Home
- Freda C.
- Verified Homebuyer
- June 29, 2024
- Henderson, NV
This was the first time I experienced buying a house built from the ground, just for me.. Lennar really did a good job on the design. I got to see the installation before the walls went up. It was amazing how the construction crew did the work. They all knew what to do and how to do it. I’m grateful to have gone with this company. Thanks to everyone involved.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
WILL NEVER BUY FROM LENNAR AGAIN
- Samantha M.
- Verified Homebuyer
- June 28, 2024
- Portland, TX
I will never recommend buying from Lennar. This company is a joke. The communication between the construction crew for walk throughs, the agents, and the loan officers is so laughable. The construction is crap. During the first walk through, nothing was cleaned up and the inspection couldn’t be completed because of this. More things were broke between the first walk through and the final walk through but Lennar didn’t want to fix it, because it wasn’t on the original walk through. They broke it AFTER the walk through. We were told we could lay soaker hoses down because the grass was dying and ...
Lennar responded:
Good morning Samantha,
Thank you for taking the time to share your recent experience with us. We apologize for the inconvenience and have shared your concerns with upper management for review.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 2
Trustworthiness 1
Responsiveness 1
Very responsive customer care
- Farhad D.
- Verified Homebuyer
- June 28, 2024
- San Diego, CA
The home as a whole is not designed for older buyers even though advertised as 55+. Entry steps are too high, the front access to the backyard is through rough mud/dirt obstacle, and very difficult to navigate for cane, walker, wheel chair. Most vehicles bottom out trying to get into the garages because of a sharp drip from the driveway to street below.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 5
Great !
- Tashia D.
- Verified Homebuyer
- June 28, 2024
- San Antonio, TX
Great community although it’s still under construction it’s looking pretty amazing !
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Average building Standards not more
- Markus H.
- Verified Homebuyer
- June 28, 2024
- Land O' Lakes, FL
Looks like all the stuff was done in a hurry, like outlets are not straight, some are loose. Painting had a lot of bad spots, Door painting is rough, nothing was sanded down well before painting. Main water line is covered up hard to get a water softner in, lot of extra cost.
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 4
Great Service, but Quality Issues
- Juan P.
- Verified Homebuyer
- June 28, 2024
- Bulverde, TX
I am very satisfied with the builder's responsiveness, attention, and service. Unfortunately, I am disappointed with the quality of the house. I am currently experiencing electrical problems with my panel, which has been quite concerning.
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 4
Really enjoy our Eleanor home
- Mark T.
- Verified Homebuyer
- June 28, 2024
- Henderson, NV
We just bought an Eleanor and are very pleased with the property. The transaction went very well and I do recommend them. We also did the mortgage loan through Lennar as well. If there was any knock I thought the communication through the loan process could have been a little tighter; however it was not bad and everything did come together on time. The home is beautiful and we are happy with the Lennar team.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Ease of purchasing process.
- Francisco G.
- Verified Homebuyer
- June 28, 2024
- San Antonio, TX
I purchased home in my late 70s with my Wife. The only issue I have is I am not computer literate nor my Wife. Filling out a work order for a plumbing issue was a royal pain in the behind. Technology is great, but at my age and lack of knowledge how it all works makes it more complicated for me personally. I think another way of helping the elderly such as myself and many others would enhance the importance of your company's commitment too not just the young, but old as well in all communities they are building in.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
First time buying a house
- Ariel A.
- Verified Homebuyer
- June 28, 2024
- Davenport, FL
I was not expecting to have such a great experience with Lennar, the house is shining and I am really happy with it.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Mrs.
- Laura H.
- Verified Homebuyer
- June 28, 2024
- Wimauma, FL
2 Months in and still working to have punch list items from a week prior to closing corrected. Fixed some small, simple items myself. Lennear Mortage had major issues, limited or delayed communication and issues they had were Lennar Mortgage created, they dropped the ball. Quality, low end builder grade appliances, carpeting, cabinets, etc.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Good experience overall with the purchase and process of loan
- Keyssa D.
- Verified Homebuyer
- June 28, 2024
- Clermont, FL
Great experience overall; I had a bad experience in the beginning with the home design; but the staff, construction team, and loan officer and processor was able to assist when needed and provide a great service. Overall I am very happy with my new home and the type of loan I was able to receive. Will definitively recommend it.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Overall good
- Rene G.
- Verified Homebuyer
- June 27, 2024
- Bastrop, TX
The experience was fast and great. Did have some issues with the consultant at the start of picking our new house. It worked out for the best. When choosing our house the advisor rep that showed us told us everything included but towards the end she did not add it to the addendum as promise. I spoke to the concierge and other reps and they got it resolved and got me what was originally promised. I’m loving the new house.
Total Score 4
Quality 5
Trustworthiness 3
Responsiveness 4
So so experience
- Gaurav S.
- Verified Homebuyer
- June 27, 2024
- Raleigh, NC
Got few issues which should have been take care of on priority but it didn’t happen.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 3
Happy old girl
- Cynthia W.
- Verified Homebuyer
- June 27, 2024
- Statesville, NC
I have only been here for 6 weeks and the problems I found have been fix except for appliances, backyard rubble the builders are letting fly into my yard. So I think ill let you know more in 6 months.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Construction Quality
- Anonymous
- Verified Homebuyer
- June 27, 2024
- Arlington, TX
Found that the quality of material used during construction are not the level expected based on price paid for home. Make sure that every part of the house is checked and perform a final walkthrough to double check that all issues have been resolved before closing.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
project forman
- Vincent J.
- Verified Homebuyer
- June 27, 2024
- Smyrna, DE
There were a few things that needed to be fixed and i had to wait almost a week for them to be address.
Lennar responded:
Good afternoon ...
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 3
Mixed emotions about my experience
- Maria M.
- Verified Homebuyer
- June 27, 2024
- Fort Worth, TX
My experience with Lennar Homes was mixed. On one hand, Omar, the builder rep, was incredibly helpful and available to answer questions. His guidance throughout the home buying process made things a bit smoother. However, one aspect that I found slightly inconvenient was their complete reliance on electronic documentation. I personally prefer having some paper documents for reference, not just QR codes to look everything up on a screen or log into a portal. Issues that were found during inspection were addressed prior to move-in, there were a couple of items that required attention ...
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Not happy.
- MJ E.
- Verified Homebuyer
- June 27, 2024
- Raleigh, NC
Lennar team work is worst. Sales team , builder , lender , attorney all are pointing others not helping to buyer in right time. Lender and builder are not cooperative. Helpless. Overall experience is worst about Lennar team work. First name : MJ Eshwars.
Lennar responded:
Good morning Mr. Eshwars,
Thank you for taking the time to share your feedback. We are sorry to hear about your experience. We're constantly working to improve our Homebuyer's experience, and your feedback could be very helpful in making sure similar issues are resolved quickly and efficiently in the future. If you'd like to share details of your Homebuyer's experience, please send us an email to LennarNews@Lennar.com.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 1
Our new home
- Michael J.
- Verified Homebuyer
- June 27, 2024
- Smyrna, DE
1-extremely disappointed in the lawn. Sod looks like it was laid by a child because there are gaps galore! The seed that was laid on the sides and back almost refuse to grow because it was not watered properly or regularly prior to us moving in. There are brown areas all over. The dirt used was the wrong dirt and wasn't graded because there are so many rocks and stones like construction dirt was used. I had to throw down more seed, i water twice faily, and am only getting patches of grass. Whoever the lawn company is, why don't they come on the same day of the week? We were told it would be ...
Total Score 3
Quality 2
Trustworthiness 2
Responsiveness 3
Quick and professional
- Natasha S.
- Verified Homebuyer
- June 27, 2024
- Kerrville, TX
Quick to respond and very caring and professional. Amazing experience so far!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Poor Workmanship and fake promises
- Jose L.
- Verified Homebuyer
- June 27, 2024
- Ranson, WV
I was sold one thing the day of the contract and delivered another on closing day. Walls and ceiling look like waves. Unfinished walls and poor customer service.over 2 months after closing no solutions or repairs.
Lennar responded:
Good morning Jose,
Thank you for taking the time to share your feedback with us and I apologize for any inconvenience you may have experienced. I will share your comments with the appropriate team for their review. Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Terrible sellers agent
- Anonymous
- Verified Homebuyer
- June 27, 2024
- Raleigh, NC
Had an absolutely horrible experience with the sellers agent in getting the unit that I wanted. The agent would not respond to my agent and then I lost out of 3 different properties I was ready to sign and go under contract on. There were no accommodations made which was ridiculous. I also had many issues with Lennar trying to play the role as my Lender making the entire process absolutely horrific. Due to this I will likely never buy with Lennar again, nor would I recommend.
Lennar responded:
Good ...
Total Score 2
Quality 3
Trustworthiness 2
Responsiveness 1
Narrow Reviews by Area
- Allentown-Bethlehem, PA (10)
- Anniston, AL (15)
- Athens, GA - Coming soon!
- Atlanta, GA (384)
- Austin, TX (303)
- Bakersfield, CA (81)
- Baltimore, MD (165)
- Birmingham, AL (11)
- Boise, ID (95)
- Boulder-Longmont, CO (43)
- Brazoria, TX (19)
- Bremerton, WA (57)
- Broward County-Ft. Lauderdale, FL (45)
- Bryan-College Station, TX (12)
- Central Oregon, OR (18)
- Charleston, SC (569)
- Charlotte, NC (665)
- Chattanooga, TN - Coming soon!
- Chicago, IL (411)
- Clarksville, TN - Coming soon!
- Colorado Springs, CO - Coming soon!
- Columbia, SC (50)
- Corpus Christi, TX (60)
- Corvallis, OR (23)
- Dallas, TX (914)
- Daytona Beach, FL (52)
- Decatur, AL (16)
- Denver, CO (627)
- Destin-Fort Walton Beach, FL - Coming soon!
- Dover, DE (71)
- Eastern Shore, MD - Coming soon!
- Eugene-Springfield, OR - Coming soon!
- Fayetteville, AR - Coming soon!
- Florence, SC - Coming soon!
- Fort Collins-Loveland, CO (51)
- Fort Myers, FL (428)
- Fort Worth, TX (296)
- Fresno, CA (243)
- Gainesville, FL (12)
- Gary, IN (134)
- Grand Junction, CO - Coming soon!
- Greensboro-Winston-Salem-High Point, NC (29)
- Greenville-Spartanburg, SC (182)
- Harrisonburg, VA - Coming soon!
- Hickory, NC (43)
- Hilton Head, SC (32)
- Houston, TX (1056)
- Huntsville, AL (151)
- Indian River County, FL (19)
- Indianapolis, IN (743)
- Jacksonville, NC - Coming soon!
- Jacksonville-St. Augustine, FL (221)
- Jonesboro, AR - Coming soon!
- Kansas City, KS (19)
- Killeen, TX - Coming soon!
- Lakeland-Winter Haven, FL (400)
- Las Vegas, NV (849)
- Little Rock, AR - Coming soon!
- Los Angeles, CA (173)
- Macon, GA (14)
- Madison, WI (13)
- Martin-St. Lucie-Okeechobee Counties, FL (122)
- Melbourne, FL (58)
- Merced, CA (18)
- Mercer County, NJ (29)
- Miami-Dade County, FL (164)
- Middlesex County, NJ (86)
- Minneapolis-St. Paul, MN (607)
- Mobile, AL (85)
- Modesto, CA - Coming soon!
- Monmouth County, NJ (29)
- Montgomery, AL - Coming soon!
- Morris County, NJ (54)
- Myrtle Beach, NC (485)
- Naples, FL (252)
- Nashville, TN (235)
- Norfolk-Newport News, VA (54)
- Oakland-Alameda, CA (28)
- Ocala, FL (147)
- Ocean City, MD - Coming soon!
- Ocean County, NJ (112)
- Oklahoma City, OK (30)
- Olympia, WA (27)
- Orange County, NY (201)
- Orlando, FL (704)
- Palm Beach County, FL (78)
- Panama City, FL - Coming soon!
- Passaic County, NJ - Coming soon!
- Pensacola, FL (68)
- Philadelphia, PA (166)
- Phoenix-Mesa, AZ (421)
- Portland-Vancouver, OR (289)
- Provo-Orem, UT (110)
- Punta Gorda, FL (587)
- Raleigh-Durham-Chapel Hill, NC (739)
- Reno, NV (224)
- Richmond-Petersburg, VA (20)
- Riverside-San Bernardino, CA (652)
- Rochester, MN - Coming soon!
- Rocky Mount, NC - Coming soon!
- Sacramento, CA (261)
- Salem, OR (43)
- Salt Lake City-Ogden, UT (68)
- San Antonio, TX (1170)
- San Diego, CA (322)
- San Francisco, CA - Coming soon!
- San Jose, CA - Coming soon!
- Sarasota-Bradenton, FL (531)
- Savannah, GA (33)
- Seattle-Bellevue, WA (139)
- Sherman-Denison, TX (19)
- Somerset County, NJ - Coming soon!
- Spokane-Coeur d Alene, WA (53)
- St. George, UT - Coming soon!
- Stockton-Lodi, CA (51)
- Sussex, DE (185)
- Tacoma, WA (98)
- Tampa-St. Petersburg, FL (1432)
- Tucson, AZ (62)
- Tulsa, OK - Coming soon!
- Tuscaloosa, AL - Coming soon!
- Vallejo-Napa, CA - Coming soon!
- Ventura, CA (39)
- Visalia, CA (60)
- Washington, VA (455)
- Wilmington, NC (57)
- Wilmington-Newark, DE (50)
- York, PA (28)
Floorplan Name:
saved to favorites!
To see all the homes you’ve saved, visit the My Favorites section of your account.
Floorplan Name:
Home by [BUILDERNAME]
Builder Reviews Total Score in all areas
Here is a list of all the communities where this floor plan is available. Click to see pricing and community information.