Lennar Reviews

I have been pleased with my Lennar home, with minor exceptions—the Refrigerator was an unfortunate choice which I tried unsuccessfully to exchange for what I wanted. I did buy a new one for $1200. The toilet paper holders were practically unusable. I replaced those for less than $100 including labor. The experience with the Mortgage company was unpleasant and I wouldn’t recommend it to anyone.

Our new home is wonderful! Well built, spacious and pretty! Our sales lady Laura O'Rourke was so helpful and super responsive to all of our questions.

Good buy for a non custom, quickly built home.

Title company customer service poor response Ali

Very pleased with the Lennar experience with one exception. Too many cooks so to speak. We were supposed to have one person help coordinate everything but instead we ended up having to deal with at least 5 different people/departments. Coordination would have been appreciated.

Home quality issues were resolved and they were very cooperative in resolving any issues.

Everything was wonderful except for our closing, which went very well once we started but waiting six hours to close is not acceptable for us

Lennar was great to work with and I’m glad to have bought my house from them rather than a resale which was an alternative. Each step involved a different contact and each was positive. There was a great deal of paperwork which at times was a little challenging but overall, a very positive experience.

It has been a very good experience purchasing from Lennar in Wellen Golf and Country Club and working with the various groups under the Lennar name (Sales, Title, Insurance, etc). The home we purchased closed on the original date provided to us. We have worked extensively with the Warranty and Service team and they have been responsive, punctual and efficient. The various trades have done a great job of managing any issues that have arisen. Overall, great value in our home and property and a wonderful community and neighbours to date.

Overall it was a really good experience!

Overall the experience was great. I got all the details and information needed regarding the home, community, design options, what's included and other details. When it came to selecting the actual home that I wanted to purchase, I was told it was available and then I was told it was not. Looks like the sales team were not very coordinated in terms of home being available in the market vs who was working on it. This is very necessary when a client is being told the home is still in the market.

John our sales representative was excellent to deal with, always answered when called. Joel our lender was also wonderful. The home has some minor issues when we moved in but overall Lennar has been responsive and took care of most issues.Overall love the neighborhood

All things were not as we were was to believe

Very happy with Lennar workmanship and layout. I had no idea how responsive the Lennar Customer Care Group would be with new home problems......nothing short of OUTSTANDING! Three issues were addressed within 36hrs. One corrected by a phone call. Roofing issue 24hrs and fixed, Faulty Wiring troubleshooting 36hrs (not Lennar, but to a new Clothes Dryer issue). My priority became Customer Cares priority and we really appreciate that.

Lennar is a great builder who pays attention to floor plans and products that are most appealing to a homeowner.

I was not happy with our creaking floors on the 2nd floor.

Lennar's Sales person was very helpful and pleasant to work with. We had a nice experience and are enjoying our new home and neighborhood.

Over all a positive experience with a decent quality construction and amenities. My minor dissatisfaction comes from the fact that the builder did not install a single ceiling fan and sprinklers for lawn in the backyard.

Lennar’s staff are exceptional. Unfortunately, they are dealing with too many workmanship issues that are not corrected by the trades at final inspection. It is evident that the CM, quality control and sales force have learned to accept a “production” standard that for most buyers is totally unacceptable to a buyer. Buyers expect quality workmanship when purchasing a home. Many defects have been corrected but more have materialized since occupancy. We are certain Lennar will fix the defects but it is disheartening to have to chase problems down.

D. was great to work with, communicated very well and responsive. We closed over the Christmas/New Year holiday period. Due to the holidays and staff on vacation, closing was difficult. Avoid selling or purchasing a home during this time window. Our agent worked hard for us and need to pass on a thank you!

Too many emails. Shortcuts taken on…wiring, fans, lighting, trim/drywall. Response to our concerns had been positive. Not enough heating/ ac vents around the house…cold spots and hot spots. All personal we’ve felt with have been very helpful, sympathetic, and friendly.

Maybe a little bit pricey..otherwise it was a great experience!!

the customer service folks are great

The entire Lennar team were great during the buying process and were very responsive to questions or concerns we had. Highly recommend Lennar and the Shannon Woods team!

Happy with the overall experience. Very helpful sales agent and construction manager. They kept me up to date on progress and sent pictures (I moved from another state). Noah with Lennar Mortgage was fantastic and made the mortgage process simple.