Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21558 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Christi was so informative and helpful for orientation Sharon was helpful with closing details. Marie was helpful with loan processing. Scott was not helpful at all after he made the sale !!
- Eileen C.
- Verified HomeBuyer
- May 17, 2024
- Land O' Lakes, FL
Wrote review above without last names
Total Score 3
Quality 3
Trustworthiness 4
Responsiveness 3
The Lennar mortgage team was amazing!
- Andrew W.
- Verified HomeBuyer
- May 17, 2024
- Ontario, CA
The walk thru with the builder was good but there were a few places that were marked and not fixed.
Total Score 5
Quality 4
Trustworthiness 4
Responsiveness 3
Awesome
- Arturo R.
- Verified HomeBuyer
- May 17, 2024
- San Antonio, TX
Great experience and wonderful people
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Home review
- Nicholas S.
- Verified HomeBuyer
- May 17, 2024
- Gilbert, SC
Good people. House meets code but that's about it.
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 3
Great opportunity for 55plus homes!
- Nancy A.
- Verified HomeBuyer
- May 17, 2024
- Parrish, FL
We were happy with the home and special features that were included. I.e, crown molding, fans, attic room, tray ceilings. Would like more choices regarding color, paint & upgraded appliances. But overall, good value for the price. Amenities will be appreciated!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 4
Great Home buying experience!
- Juan R.
- Verified HomeBuyer
- May 17, 2024
- Fort Worth, TX
We are moving to Northpoint Cottage and most of the process was done electronically. The process was streamline and the Lennar Sales Team were totally committed to help us. Thanks.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Estamos satisfecho
- Juan M.
- Verified HomeBuyer
- May 17, 2024
- Bastrop, TX
100% recomendado estamos feliz con nuestra casa
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Osam...good
- Ashishkumar G.
- Verified HomeBuyer
- May 17, 2024
- Hemet, CA
Nice just say any body if you wants by new home ..I recommend by lennar homes
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Owner
- Ramon R.
- Verified HomeBuyer
- May 17, 2024
- Davenport, FL
There is no other word to describe the gratitude that I have with the whole process from the beginning until the end with all the people that was involved with this dream that I had for years that at one point I saw my self giving up on trying again until I saw the good possibility with Lennar homes and there good reviews which were actually my boost to try one more time, and see I was not wrong this time. Thank you Lennar homes for everything you guys have done for me a my family, now I can call and tell my family "Welcome Home". God bless all..
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Won't service bad sod!!
- Richard P.
- Verified HomeBuyer
- May 17, 2024
- Summerville, SC
Sod was laid dominant at the time. Once growth began weeds popped up. I was told nothing could be done. Also the sod was supposed to be rolled and two after close still not done . When the lawn service cuts they are making ruts and tearing up loss sod. Ruining the lawn!!
Lennar responded:
Thank you for taking the time to share your experience with us. I’m sorry you aren’t satisfied with how the sod turned out. If this is still under warranty, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 2
Trustworthiness 3
Responsiveness 1
Very happy with everything so far.
- Anonymous
- Verified HomeBuyer
- May 17, 2024
- Westfield, IN
Having a great response with the team that follow up and corrects any fault I have found. They are polite and concerned.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 5
Whole Process was very smooth from starting to closing. Lennar really did great Job!
- Anonymous
- Verified HomeBuyer
- May 17, 2024
- Raleigh, NC
Whole Process was very smooth from starting to closing. Lennar really did great Job! Seems like Lennar has very strong process in place at each stage Lennar have designated Individuals who are in contact with us to make process very very smooth, as first time Home Buyer i had lot of concerns but with Lennar at right time some one will reach out to you and update next steps in advance. Lennar is on time with Delivery and fixed all Inspection issues. For Middle class families Lennar is fulfilling their Dream for own house and raise kids and Family. Lennar has become part of our life moving ...
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Ancco
- Omar A.
- Verified HomeBuyer
- May 17, 2024
- Winter Haven, FL
They helped us a lot, with costs and closing... we are happy with Lennar...
Total Score 5
Quality 4
Trustworthiness 3
Responsiveness 4
DISGUSTING, DONT DO IT!
- Anonymous
- Verified HomeBuyer
- May 17, 2024
- Plant City, FL
DO NOT buy from LENNAR! They are the MOST unreliable, RACIST and worst people to work with. We are first time home buyers and they made the process extremely difficult for us to purchase a home. We also felt that some of the people involved in our home buying process were very prejudiced and racist and they contributed to the difficulties that we experienced throughout the process. They did EVERYTHING they could to try to ensure that we didn’t get a home. Their loan officers are THE WORST! Please save yourself the heartache. Their homes are cheap and you end up having to take care of things ...
Lennar responded:
Thank you for sharing your experience with us. We're sorry to hear you felt that way, It is not the Lennar way of conducting business.
If you have any questions or outstanding warranty issues related to this, please submit a warranty request online through your Lennar account. This ensures a documented and prioritized resolution.
We're committed to improving your experience and would love the opportunity to earn back your trust.
Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great home amenities and customer service.
- Anonymous
- Verified HomeBuyer
- May 17, 2024
- League City, TX
We are excited to be a part of the Samara Community in League City, Texas. We love the layout of our new home and all the amenities included in our purchase. The neighbors are very friendly and we look forward to many years of comfortable living here.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Great buyer Experience
- Daniel S.
- Verified HomeBuyer
- May 17, 2024
- Fort Myers, FL
Everything went great from start to finish. No issues came up and all my concerns were handled promptly.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Very basic work
- Sandeep A.
- Verified HomeBuyer
- May 17, 2024
- Oswego, IL
We were handed over hose without drive way , without landscaping , it is 2 months now , still not complete, basic work, few electric outlets. , floor uneven , poor floor carpets, no vanity lights in bathrooms or drive way, space between garage door and floor , no back slash
Total Score 3
Quality 2
Trustworthiness 3
Responsiveness 1
Sales Office Experience
- Stella H.
- Verified HomeBuyer
- May 17, 2024
- Ferris, TX
My sales person was Brian, all around just rude! If it wasn’t for the price of the homes, I would have not bought from him. Rush construction manager fixed my issue very fast, he didn’t however power wash the concrete like promised, pretty muddy on my street. All in all, I think the experience could have been better
Lennar responded:
Thank you Stella for taking the time to share your feedback with us. We are sorry to hear we did not meet your expectations. If there were any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 4
Trustworthiness 3
Responsiveness 3
Nice house - but don’t expect perfect.
- Anita H.
- Verified HomeBuyer
- May 17, 2024
- Maiden, NC
Buying a Lennar home was fairly easy. This is my first “brand new” home purchase. I didn’t expect a perfect house at this price point, but there were a few things that surprised me. Things I didn’t expect: 1. My closing date was used as leverage to not get things fixed during the pre-closing walk-through. “If you need that done it may delay your closing.” 2. The house was not cleaned. I had to mop the floors and wipe down the countertops before I moved in. 3. Gravel and construction trash was in the yard. I had to rake out the garbage from the grass. 4. After I pulled out the ...
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Quality of materials and workmanship are NOT what they were 20 years ago !!!!
- Patricia M.
- Verified HomeBuyer
- May 16, 2024
- New Port Richey, FL
I'm EXTREMELY disappointed in the quality of materials and labor . I bought this Townhome because' Lennar' was the builder. Ryan Homes has comparable prices and locations but I chose this because Lennar had such a good name in the building industry. My other home here in FL was not a Lennar but my dad's home, built 2003, is Lennar and the quality of his home is excellent, I would NOT recommend Lennar to anyone these days. They do not build anything. They sub it all out and the contractors get paid for the job, not the quality of the work. -- Granite countertop seems are very ...
Total Score 4
Quality 1
Trustworthiness 3
Responsiveness 4
Unhappy New Home Owner
- Anonymous
- Verified HomeBuyer
- May 15, 2024
- Cottage Grove, MN
Very disappointed with lot grading! When picked out the lot was a nice flat lot. Never did Lennar show us the topography map. Now we have a patio with a very steep fall off! Not happy!
Total Score 3
Quality 3
Trustworthiness 2
Responsiveness 3
Poor craftsmanship and QC
- Scott H.
- Verified HomeBuyer
- May 14, 2024
- Catawba, NC
Poor craftsmanship and clearly poor quality control. Land was not prepped before sod was laid. I've been here two months and I'm still pulling up softball size chunks of concrete, nails, screws, saw blades, galvanized steel brackets. The sod is low quality, 1/8 of it is dead, not dormant, but dead, a third of it is infested with weeds. Half of the walls aren't straight, either y'all can't afford a chalk line, level, plumb bob, tape measure, or the quality of the lumber isn't worth the cost of the house. The longer I'm here the more things I see that make me regret buying from a ...
Total Score 4
Quality 2
Trustworthiness 3
Responsiveness 3
Terrible craftmanship!
- Shannon W.
- Verified HomeBuyer
- May 14, 2024
- New Braunfels, TX
Lennar is extremely low end. They pinch pennies and do not build any part of the house with quality. There will be glue on the floor, chipped sinks, sheetrock lining hanging out with staples showing, no spicket in the backyard for a hose (who doesnt put water in the front and back?!?!
Total Score 3
Quality 1
Trustworthiness 1
Responsiveness 1
Never again
- Anonymous
- Verified HomeBuyer
- May 14, 2024
- Summerville, SC
The "Lennar Experience" is an absolute joke. I knew what I was getting into with a cookie cutter new build but I was not expecting the process and employees to be the worst part of the whole experience. If I could do it again I would run away. Our CM, Tate, was an absolute disaster and was more worried telling me about some facebook group that complains about him then actually fixing problems we pointed out at 3 different walk throughs. The fact he still has a job shows Lennar has zero care about quality and just pumps them out. Since moving in a few months ago we have had over 10 different ...
Lennar responded:
Good afternoon,
Thank you for taking the time to share your experience. We sincerely apologize that your homebuilding process and experience fell short of your expectations. We appreciate you highlighting the positive experience you had with our warranty claims representative.
I will be sharing your comments with upper management in your division. We take all customer feedback seriously and use it to improve our processes and ensure a better experience for future homeowners. Sincerely,
Lennar Corporate Customer Care
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 3
Overall, pretty happy with the purchase (so far).
- Ronald V.
- Verified HomeBuyer
- May 14, 2024
- Lemoore, CA
Purchasing the property was pretty simple. The only complaint I had was that with it being a contactless process, we had to email and text with way too many people. It was difficult to keep track of everything. As far as warranty work and repairs, they are quick to respond and I haven't had any issue where they decline my repair ticket. We had an issue with a toilet not flushing because there was a blockage in the line somewhere. They were their with a snake and camera in a couple of days. No questions asked and they were there until it was working properly. We had a window that was ...
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 5
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