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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21862 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21862 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Dead tree in the backyard

  • Nicholas L.
  • Verified Homebuyer
  • June 13, 2024
  • Davenport, FL

They have closing I had two dead trees, one front one and back. I have been dealing with a gentleman that is horrible. His name is KRIS I have probably 50 text messages of him saying they are going to replace both trees, but they only replaced the one in front, two days after I moved in I had Prince and Son evaluate both trees. They said they were both dead. KRIS be ashamed of his self not respond to his messages and now I have a dead tree in my backyard. I have been living here for over a month and my first water bill was $648 so yes I have been watering the property , they landscape the ...

Total Score 4


Quality 3

Trustworthiness 1

Responsiveness 1

MR OLAWOLE

  • Olawole A.
  • Verified Homebuyer
  • June 13, 2024
  • Indianapolis, IN

Excellent good job

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great home buying experience.

  • Bruce S.
  • Verified Homebuyer
  • June 13, 2024
  • Greenwood, IN

Viet and Logan went the extra mile.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lackluster experience

  • Ajile A.
  • Verified Homebuyer
  • June 13, 2024
  • San Diego, CA

I purchased my home about 2 months ago . I am just finding outlets that don’t work the molding is cracked and the shower drain isn’t finished. I could not be present for my final inspection because I am active duty military and I was away. I have been trying to reach somebody because I was never given a key to the pool area but I am getting nothing. I am so disappointed

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 1

The closing process when fast and easy! Everyone was more than accommodating. I’m an older handicapped widow and everyone was gracious and helpful! Thank you!

  • Michael N.
  • Verified Homebuyer
  • June 13, 2024
  • Minden, NV

I was very happy with the entire process!! Thanks

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Great town home

  • Brandon J.
  • Verified Homebuyer
  • June 13, 2024
  • Heber City, UT

My wife and I had a great buying experience with Lennar. They were very friendly and professional which made the process stress free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Steve

  • Stevan S.
  • Verified Homebuyer
  • June 13, 2024
  • Las Vegas, NV

Lennar was super quick, responsive and helpful with our home buying process. We went to look at houses, and within 2 hours we had been pre approved, and we closed a month later. Super easy process. And they work with you until you get your loan approved, they never gave up on us! And now we have the home of our dreams!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Dorel G.
  • Verified Homebuyer
  • June 13, 2024
  • Lowell, IN

I pay extra for this lot , thinking offers privacy but the lot is full off low quality clay dirt. So its useles nothing can be planted on it when it rain takes long to drain ,when its dry is hard like rock and crack..

Total Score 3


Quality 5

Trustworthiness 1

Responsiveness 1

Great purchase experience, but can’t say the same for Quality

  • Gene L.
  • Verified Homebuyer
  • June 13, 2024
  • Las Vegas, NV

Roy is fantastic, along with Lennar mortgage, title and insurance. My only issue overall is the Quality Control of the material you use. Accidentally dropping a plastic cup from the bathroom sink counter into the sink shouldn’t cause a crack and hole to appear. This is our 7th new build home and we’ve had much worst accidents occur without anything that has come close to what occurred here. I’m definitely disappointed that subpar material would be used by a reputable builder.

Total Score 4


Quality 1

Trustworthiness 4

Responsiveness 4

Overall good value for the money

  • Christos L.
  • Verified Homebuyer
  • June 13, 2024
  • Rancho Mission Viejo, CA

Lennar is a good trustworthy company , I am happy with the support provided

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Transparency and ease

  • Shermida T.
  • Verified Homebuyer
  • June 13, 2024
  • Gilbert, SC

I appreciate Lennar's transparency and value, as it reduces the stress of selecting and paying for upgrades. For a first-time homebuyer, Lennar helped make the process easy and quick.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Don’t do it

  • Anonymous
  • Verified Homebuyer
  • June 13, 2024
  • Marion, TX

For buying a first home, I had a very stressful experience trying to constantly prove that money was money was available because they couldn’t read. Not till I got my realtor involved the “issues” cleared. Quality and craftsmanship is horrible, no pride in quality of work. When you do need answers during the process everyone blames everyone and says it’s someone else doing it. Too many hands involved. I would never buy a Lennar home again.

Lennar responded:
Good afternoon, Thank you for taking the time to leave a review. We sincerely apologize for the stressful experience you encountered during the purchase of your first home.

If you have any questions or warranty issues, please submit a warranty request online through your Lennar Account. This ensures a documented and prioritized resolution.


We're committed to improving your experience and would love the opportunity to earn back your trust.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great

  • Bunnie M.
  • Verified Homebuyer
  • June 13, 2024
  • Harvest, AL

The buying process was straightforward due to the experienced individuals providing the service. Great customer service.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not as pleasant as it supposed to be

  • Jair S.
  • Verified Homebuyer
  • June 13, 2024
  • Apopka, FL

I love my new hose, but way too many issues before, during and after closing, the biggest one was I was offered a house next to an empty lot, mains reason I peak this house, right on the day after closing, Lennar start building a new house right there. Very tricky sales strategies. Disappointed as well with Lennar mortgage, waiting more than 3 hours on closing date, because paperwork wasn’t ready.

Lennar responded:
Good afternoon ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 5

10534 Banyon Breeze Blvd

  • Jay H.
  • Verified Homebuyer
  • June 13, 2024
  • Land O' Lakes, FL

The house is built very well overall. However, the completion was rushed and the walk throughs were a set time without asking us our needs. The Forman, Cass was great but the burden to complete the 7-page punch list was all his and he was beardly able completed most of it before the closing the same day. The Title company was great to work with and flexible to our needs. We have built four other homes in our history that in included two with U.S. Homes one Rutenberg and one DR. Horton. The quality of the inside of our new house is about a 4 about out of 5 and the same as Rutenberg. ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

helpful

  • Lynn B.
  • Verified Homebuyer
  • June 13, 2024
  • Durham, NC

buying home was fast and easy

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 2

Cheap homes

  • Anonymous
  • Verified Homebuyer
  • June 13, 2024
  • Fairhope, AL

Numerous problems with home and neighborhood.

Lennar responded:
Thank you for taking the time to share your feedback with us and I apologize for any inconvenience you may have experienced.

If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick and efficient resolution.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 4

Seamless home buying experience

  • Angeline G.
  • Verified Homebuyer
  • June 12, 2024
  • Rancho Mission Viejo, CA

I couldn’t be happier with the entire experience. From start to finish, the process was seamless, stress-free, and incredibly rewarding. Even when it came to finding condo insurance, the Lennar team helped me find an agency that was able create a policy within a day. Once the offer was accepted, the transition to closing was remarkably straightforward. The Lennar team coordinated everything flawlessly, from the home inspection to the final walkthrough. Their attention to detail and clear communication made the entire process transparent and worry-free.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar experience

  • Nichole A.
  • Verified Homebuyer
  • June 12, 2024
  • Fresno, CA

Everything has been great so far. When we put in a ticket for any items needing fixing, the team is quick to respond. The only thing I feel we should have situated is our mailbox key and we don’t have that yet. Over all the experience has been good.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Love our home!

  • Michael L.
  • Verified Homebuyer
  • June 12, 2024
  • Conway, SC

We had an excellent home buying experience with Lennar, quality and workmanship is shown throughout our new home and the community design is beautiful and well thought out! Thank you

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very poor workmanship and cheap materials

  • Daniel H.
  • Verified Homebuyer
  • June 12, 2024
  • Ocala, FL

Would never purchase another home from them ! Poor workmanship and very cheap materials !

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Lennar homes general overview

  • Hugh L.
  • Verified Homebuyer
  • June 12, 2024
  • Bulverde, TX

First of all, the floor plans are generally great. Spacious and open. The biggest issue that I have is that there are no drawers in the bathroom sink cabinets and there is no linen closet. I didn't think about it until I moved in and found no place to put that stuff

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

I want to think the all the people for their help.

  • Anonymous
  • Verified Homebuyer
  • June 12, 2024
  • Fairhope, AL

What help I have reached out for has all been taken care of and in reasonable time

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Mostly decent overall. Some issues should be more clear coming from Lennar and they should have a person more easily available to talk with about some issues.

  • Philip C.
  • Verified Homebuyer
  • June 12, 2024
  • Las Vegas, NV

This is not directly related with Lennar but the HOA has some rules which seem too strict. Also, so many things are done through a portal and sometimes there's no person to consult with, or it's not clear who you're supposed to talk with about certain issues. On the whole, though, Lennar has been very good, so far.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Easy process

  • Jose C.
  • Verified Homebuyer
  • June 12, 2024
  • Las Vegas, NV

Everyone was on top of each process, very fast responsive team. Thank you to all of Lennar team members. You made it fast reliable and easy.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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