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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21558 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21558 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

New home

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2024
  • McMinnville, OR

Just purchased a new home with Lennar homes its been amazing. People have been great to work with. We have had a few small issues. Lennar has been amazing to come help us fix anything we needed and they have given us great support.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Buying experience

  • Jan L.
  • Verified HomeBuyer
  • May 14, 2024
  • New Caney, TX

Me and my family are very thankful with Lennar mortgage. They helped us bigtime in our buying process. They walked us through the process up to the very end. They made everything easy for us. Appreciate your help and efforts Lennar without you, our dream will not be possible!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Disappointed

  • Aida S.
  • Verified HomeBuyer
  • May 14, 2024
  • Kissimmee, FL

I just wish you guys fix things faster than you are for a first time buyer I’m disappointed

Lennar responded:
Good afternoon Aida,

Thank you for sharing your experience. We understand your frustration with the repair turnaround time. We sincerely apologize for any inconvenience this has caused.
I have shared your feedback with upper management for their review. Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 2

Excellent

  • Pablo A.
  • Verified HomeBuyer
  • May 14, 2024
  • Pendleton, IN

It was an excellent decision when buying with Lennar. It is a very responsible company. It has a quality service and its house designs are beautiful. I think I made a very good choice with Lennar, I would recommend them with my eyes closed.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Home for the Price...but After the Sale Good Luck Getting Fixes

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2024
  • Davenport, FL

Bought a home with Lennar at the end of March. Closing was moved up--I appreciate that. However, lots of little dents and scratches that were promised to be fixed after closing never occurred. I followed up time and time again and never heard back. I gave up and paid about $1500 to fix these items on my own. Note that the homes are built by teams of independent contractors--Lennar does not have their own teams building them. Workmanship can vary. Knowing what I know now, I would not close until all issues fixed.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

My great home buying experience with Lennar

  • Robert C.
  • Verified HomeBuyer
  • May 14, 2024
  • Jarrell, TX

Helpful and professional throughout the whole process of buying my home, Lennar is the best

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Not great buying experience

  • Anonymous
  • Verified HomeBuyer
  • May 14, 2024
  • Parker, CO

I have serious concern on price transparency and also the structure and material used . The garage does not have proper structure to park two cars. The stairs from the garage to the main floor is quite elongated. No washer and drawer are included in that package while this was known but when compared with other property seller near by there are better deal available. I don’t think I’m gonnna recommended Lennar to anyone.

Lennar responded:
Good morning,

Thank you for reaching out and sharing your review. We are sorry. you have some concerns about the property. To address these issues directly, we'd recommend contacting our dedicated Customer Care Team. They have in-depth knowledge of your property and can provide specific answers to your questions about your home. Please log in to your Lennar Account and submit a warranty/service request.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Seamless process

  • Sharon F.
  • Verified HomeBuyer
  • May 14, 2024
  • Rhome, TX

Lennar homes include a lot of upgrades for the price point of the homes. Tankless water heater, fencing, fully landscaped, and a sprinkler system! Financing, new homeowners orientation/inspection, and closing was well coordinated. A minor siding issue was reported to the warranty team and addressed within a week. Overall, we are very happy with our decision to choose a Lennar home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great experience

  • Norma P.
  • Verified HomeBuyer
  • May 13, 2024
  • San Diego, CA

The home buying experience was top notch. Mark was very welcoming and Supportive the entire journey. We love our plan and I’m very happy in our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Good presentation, but so so delivery final outcome

  • Ai W.
  • Verified HomeBuyer
  • May 13, 2024
  • Desert Hot Springs, CA

My experience in purchasing Skyborne unit was a mix of satisfaction and frustration. While the overall quality of the house was satisfactory, there were several areas where improvements could have been made to enhance customer satisfaction. One of the minor yet notable issues was the placement of the garbage disposal button under the sink. It seemed like a small inconvenience at first, but in practice, it became an annoyance in daily use. Simple adjustments in its placement could have significantly improved the user experience. Another aspect that could have been better was the ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Lennar Team

  • Pedro G.
  • Verified HomeBuyer
  • May 13, 2024
  • Palm Desert, CA

Lennar should be more than a regular construction company, as one of the best or the best in the country. We bought a Model house, good and bad, good that come with some upgrades that we cant get in other regular house, now the bad part is some of the stuff that is not correct or damage ( you name it ) cant be fixed BECAUSE IS THE MODEL WE DONT DO , this is ridiculous excuse, we pay more almost 100k for the same house as the others and get used / old stuff ... lennar REP very bad attitude, I'm not recommend to anyone else.

Lennar responded:
Good morning Pedro,

Thank you for sharing your feedback. We are sorry to hear your expectations have not been met. I will share your feedback with your division for them to review.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Nice place to spend older age.

  • Eva M.
  • Verified HomeBuyer
  • May 13, 2024
  • Rancho Mission Viejo, CA

I do like my new house. It is smaller that my old house, but I am adjusting, not to much space to clean.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Sales Rep

  • Linda K.
  • Verified HomeBuyer
  • May 11, 2024
  • Port Charlotte, FL

Kristan was readily available with lots of information, tips, insight - all with a personal touch, making this new home purchase easier than it probably should have been!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Anwar

  • Anwar M.
  • Verified HomeBuyer
  • May 10, 2024
  • Saint Cloud, FL

love this company great work

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar

  • Anonymous
  • Verified HomeBuyer
  • May 10, 2024
  • Marlboro, NJ

The salesperson and the project manager were great / Lennar was terrible - communication. legal closing were all terrible experiences

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 3

Exceptional Lennar Teams

  • Deborah J.
  • Verified HomeBuyer
  • May 09, 2024
  • Henderson, NV

Excellent and professional Sales and Finance Teams.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Cheap materials but bad workmanship is the worst part

  • Anonymous
  • Verified HomeBuyer
  • May 09, 2024
  • Durham, NC

The sales process was great, and the person helping me handle the paperwork was responsive. The Lennar insurance team is terrible in that you have to chase them down for them to do their job, and even then, they don't do a good job at following through the whole process and ensuring your policy is in effect. They blame their system and customers for emails not being sent. The workmanship is terrible, and the place is filthy. Construction workers have no respect for the property, and you need to spend hours and close to a thousand dollars cleaning the place and shampooing the carpet. The ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

First home experience

  • Harrison D.
  • Verified HomeBuyer
  • May 08, 2024
  • Princeton, TX

I am so beyond pleased with my new home! As a first time home buyer, I had lots of questions, and my Lennar agent had all the answers. I never felt like he was withholding information, or trying to upsell me. Mike listened to everything I had to say, and got me in a great home at a fantastic price.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Mediocre interior finish completion.

  • Richard N.
  • Verified HomeBuyer
  • May 08, 2024
  • Land O' Lakes, FL

The exterior finish is good.The interior finishing was poorly. Items like paint, trim, interior door finish, flooring, concrete work and a host of other smaller items as a builder I didn't appreciate having had to take care of myself.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

The paint is everywhere, on our new wood flooring and new carpet.

  • William N.
  • Verified HomeBuyer
  • May 08, 2024
  • Rancho Mission Viejo, CA

Be sure to measure every room. Lennar did not provide measurements of any rooms on the floor plan and no measurements of the yard.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Arcadia in Parkway Fields Subdivision

  • Anonymous
  • Verified HomeBuyer
  • May 08, 2024
  • Eagle Mountain, UT

We have been in our home for a short time. We are loving our new home. There have only been a few issues and most were taken care of quickly by Lennar. We are having an issues with the landscaping and the grading of our yard. The builder wants to wait to do further corrections until yards are put in to see if the water drainage is fixed. Unfortunately, we cannot wait for everyone to do their yard as we have dogs. We are having to hire a different company to get our backyard graded so we won't flood.

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 5

Melissa and Austin were so awesome!! Great reps to represent Lennar

  • Rachel D.
  • Verified HomeBuyer
  • May 08, 2024
  • North Plains, OR

Great home buying experience. Only issue no street light on our block

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The worst experience I have ever needed to deal with. From sales to construction of home

  • Angela K.
  • Verified HomeBuyer
  • May 08, 2024
  • Hemet, CA

Everything breaking down within 3 days of moving in. No resolve and no answer from anyone!!

Lennar responded:
Good afternoon Angela,

Thank you for taking the time to share your feedback. We are sorry to hear you have been having issues within days of moving in. I have shared your comments with upper management in your division. Someone from their Customer Care team should be reaching out to you soon.

Sincerely,

Lennar Corporate Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Process

  • Luis U.
  • Verified HomeBuyer
  • May 08, 2024
  • Las Vegas, NV

The entire process was very smooth and easy!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall a decent experience

  • David L.
  • Verified HomeBuyer
  • May 08, 2024
  • Las Vegas, NV

Overall I've had a decent experience. There were a few miscommunications at the design center, however, it was worked out in the end. When paying over a 1/2 million dollars for a house, I do expect the craftmanship to be better. Uneven drywall, corners, scratches on surfaces like your countertops and flooring were all minor but noticeable after living in the home for a period of time. There were a few issues that resulted in warranty repair and I have to say the lightening speed response is what makes the overall process much better. Although you never want to have a warranty issue ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

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