Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19381 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lennar - Bad experience on the matterial
- Mostafa E.
- Verified HomeBuyer
- April 27, 2021
- Wesley Chapel, FL
Bad experience on the matterial
Total Score 5
Quality 1
Trustworthiness 1
Value 3
Responsiveness 3
Lennar - Don't trust never in lennar
- Ricardo S.
- Verified HomeBuyer
- April 01, 2021
- Groveland, FL
Don't trust never in lennar
Total Score 5
Quality 1
Trustworthiness 1
Value 5
Responsiveness 1
Anna the sells rep
- Anonymous
- Verified HomeBuyer
- April 01, 2021
- San Antonio, TX
Builder's not doing a good job. I paid lots of money for my house and the finished product is bad. Lack of paint inside and out,etc...
Total Score 5
Quality 1
Trustworthiness 2
Value 1
Responsiveness 5
They were really good at getting my approval but, lots of maintenance issues.
- Anonymous
- Verified HomeBuyer
- April 01, 2021
- Crandall, TX
Within the first week my whole front yard was dug out and clogged up toilets due to pipes broken by construction workers. The same issue for all my neighbors. It took 5 months for them to completely pay their sellers fees. Once you close they wash their hands of you.
Total Score 5
Quality 2
Trustworthiness 2
Value 2
Responsiveness 5
I loved the property right on my first visit, the home is built well in general
- Tejas C.
- Verified HomeBuyer
- November 04, 2020
- Apex, NC
There are few things I had communicated with the builders project manager which have still not been fixed. so not happy about it, there is also a hole in the roofs plywood (not leaking) but example of poor material used. I'm still in my 1 year warranty and will put in tickets to get them fixed, but this is just how my feelings are for an investment like this.
Total Score 5
Quality 3
Trustworthiness 3
Value 3
Responsiveness 1
Lennar experience
- Steven C.
- Verified HomeBuyer
- September 18, 2020
- Austin, TX
Bruce, Keith and Stuart made my home purchase an easy adventure from the start, through construction and after. Brian and Lucy from Eagle Mortgage made the paperwork process easy and my remote closing a breeze.
Total Score 5
Quality 5
Trustworthiness 0
Value 5
Responsiveness 0
Great buying experience
- Rakhesh R.
- Verified HomeBuyer
- September 10, 2020
- Austin, TX
Had a great experience with the sales, post sales and customer exp team. Loved it! House was build with good quality.
Total Score 5
Quality 5
Trustworthiness 0
Value 5
Responsiveness 0
Quality house!
- Jason A.
- Verified HomeBuyer
- September 03, 2020
- Austin, TX
We are very happy with our purchase.
Total Score 5
Quality 5
Trustworthiness 0
Value 5
Responsiveness 0
Invasion of the Flying mosquitoes take over our home!!!
- Steven S.
- Verified HomeBuyer
- March 18, 2020
- Saint Cloud, FL
We lived in our home for over four months as of November 18 to March 18 and we can’t even go out on our patio or walk out the front door without being attacked by a swarm of flying mosquitoes, see we have a pond in the back of our home that has not been treated for the mosquito larvae creates bugs all around the community it has been a Nightmare... No One wants to take responsibility for the damage going on to my home my Paint my Screen. Lennar is not taking responsibility HOA is not taking responsibility there doing nothing this has to be addressed. Lannar HOA Please!!
Total Score 5
Quality 1
Trustworthiness 1
Value 4
Responsiveness 4
Lennar - Not explaining about the warranty of the house
- Edwin M.
- Verified HomeBuyer
- March 17, 2020
- San Antonio, TX
Not explaining about the warranty of the house
Total Score 5
Quality 4
Trustworthiness 3
Value 2
Responsiveness 1
Sales team is good; however follow up by PM needs more attention. I believe you need more field support
- Otto T.
- Verified HomeBuyer
- July 18, 2019
- Mount Pleasant, SC
The transition from Cal Atlantic to Lennar was very unorganized. They installed the HVAC system before the roof was on. They had the wrong prints for our home and installed walls where they did not belong. They did not insulate behind the bump out walls until I caught it ...right before drywall. They got mud all over our upgraded carpet on 8 different occasions and had to replace the carpet. The wood floors were also scratched up in several areas because they did not cover them. I could go on....
Total Score 5
Quality 2
Trustworthiness 3
Value 2
Responsiveness 3
Lane was amazing. After the purchase it has been horrific in everyway.
- Ruth R.
- Verified HomeBuyer
- December 18, 2025
- Ocean Isle Beach, NC
The agent Lane was the most honest, professional & patient agent. After the purchase it has all been down hill. It has been extremely disappointing.
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Non existent warranty assitamce
- Paul R.
- Verified HomeBuyer
- August 21, 2025
- Estero, FL
Every warranty claim is met with resistance and denials. Zero accountability for shoddy construction. Zero accountability for tradesman on property. Absolutely regret 10000000% giving a dime of my money to your company.
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Very frustrating
- Janice R.
- Verified HomeBuyer
- June 15, 2025
- Ocala, FL
I am a home owner at Marion Ranch. I move into my dream home on May 1st, 2025. I never have seen my water system irrigation working. My grass is horrible . I have call the association and nothing have been done. I keep calling and calling for someone to come and check my water sprinkler and no one cares at this point I am so frustrated I don’t know what to do no more. When you move they supposed to give you some things that come with the house for example a tile box , that’s another thing, no one cares. So when you are buying everything is great, but after that, good luck if someone listens ...
Total Score 5
Quality 1
Trustworthiness 1
Value 4
Responsiveness 1
Warranty
- Ronda H.
- Verified HomeBuyer
- March 18, 2025
- Princeton, TX
My experiences were horrible when it came to get items that were falling apart repaired. It has been an inconvenience with the scheduling to get things fixed. Not available on the weekends and in order to get things repaired you must take a half of day off losing income for the issues that came with a new build
Total Score 5
Quality 1
Trustworthiness 1
Value 3
Responsiveness 2
NOT GOOD
- Sharon P S.
- Verified HomeBuyer
- March 01, 2025
- Dover, DE
My issue is my propane bill, it’s highly expensive. If I knew my propane bill was going to be over $500 dollars a month I WOULD HAVE NEVER PURCHASED. The builder who is the owner of the propane company is charging the seniors too much money. There’s no way I should be paying over $500 monthly especially when my thermostat is at 68 degrees which is very cold and further more I’m on a fixed income (I cannot pay my bill). Also, there’s a fowl smell every night which is unbearable and I was not informed that there’s a chicken coop in the back. I’m totally unhappy with my purchase.
Total Score 5
Quality 1
Trustworthiness 1
Value 2
Responsiveness 1
MORE RESPONSIBILITY AND BETTER TREATMENT
- Anonymous
- Verified HomeBuyer
- January 29, 2025
- Parrish, FL
Unhappy with several things I've had to go through since I bought my home, I don't complain about the deal when buying the house but I do complain about how long it has taken to fix a leak in my bathroom. Something that I could have taken less than 2 weeks has become a 2-month headache, since day 1 I have not been able to bathe or use my bathroom. And it is a cheek that they have not yet finished fixing it and already want to close the case as if it had already been fixed. During those two months there were some connected machines in my bathroom to which I received an invoice and when I ...
Total Score 5
Quality 1
Trustworthiness 2
Value 3
Responsiveness 1
Dawn
- Dawn I.
- Verified HomeBuyer
- January 10, 2025
- Little River, SC
After moving into the house and living in it we have found screw heads coming through all the walls, doors needing tightening so rain does not come through, driveway cracked where you can actually pick a piece out, concrete walkway not good workmanship, we have only lived in the house for a little over a month. Afraid of what awaits us
Total Score 5
Quality 1
Trustworthiness 2
Value 1
Responsiveness 2
Bud
- Anonymous
- Verified HomeBuyer
- January 09, 2025
- McKinney, TX
Purchased home thinking it was a great buy, sales man was great. Quality of material used are of lowest grade. Cheap , had few issues after closing , some resolved , Still stranded for 21 days from a plumbing issue.
Total Score 5
Quality 1
Trustworthiness 2
Value 1
Responsiveness 1
Not what we expected from Lennar
- Melissa P.
- Verified HomeBuyer
- January 03, 2025
- Lutz, FL
We closed on 10/30/2024 and couldn't wait to get into our new home. Unfortunately from the moment we moved in it's been issue after issue. Missing grout in the tile, broken tile, doors hitting each other, scratched sinks, trim not flushed to the wall, sloppy painting, misaligned doors, interior doors not finished on the bottom, holes in garage trim, chunks missing from concrete, cabinets shiny or rough.One thing after another and every time they come out, something else gets worse. What kind of builder leaves a house like this?!?! They finally repaired the concrete holes but damaged the ...
Total Score 5
Quality 1
Trustworthiness 1
Value 1
Responsiveness 1
Poor quality materials
- Anonymous
- Verified HomeBuyer
- December 20, 2024
- Conroe, TX
It looks like nobody cares about customer satisfaction. I trusted phone conversations or massages about the final walking review of my home and in less than first month in the house I had very bad experience with one of the appliances.All I can say is good luck to whom is in the process of baying a Lennar home.
Total Score 5
Quality 1
Trustworthiness 1
Value 2
Responsiveness 3
smooth until move in
- Jessica L.
- Verified HomeBuyer
- June 27, 2024
- Blaine, MN
It was great until we moved in. Laura tommy and whitney all so helpful. Cannot say enough about customer service leading up to closing date. Once moved in has not been great. Have found a lot of poor work and things not working with a poor response. We made a complaint about a lennar staff who came out and referred to same staff to make complaint. been disappointed
Total Score 5
Quality 2
Trustworthiness 2
Value 1
Responsiveness 2
Build quality and amenities not even close to what they promote
- John G.
- Verified HomeBuyer
- March 06, 2024
- Summerville, SC
The quality of the homes here are poor at best. Materials used are basic trac home quality. The tradesman have little to no skill set, and the superintendents are lacking people skills as well as professional development.
Total Score 5
Quality 1
Trustworthiness 1
Value 3
Responsiveness 1
Disappointed is an understatement
- Vicente A.
- Verified HomeBuyer
- October 31, 2023
- Thornton, CO
The front end of the buying experience was great. I appreciated the professionalism and prompt assistance we received from Patrick Sleeper and Dennise Vigil. We received a rushed orientation where we were told we could mark up what we saw that needed to be addressed. For a house our size, we had a quick one-hour orientation, because another one was scheduled right after ours that one couldn't be late for. We rushed through each room with barely enough time to mark the areas that needed attention. I addressed an area of concern and was told, "I wasn't getting a custom home!" he proceeded to ...
Total Score 5
Quality 2
Trustworthiness 1
Value 1
Responsiveness 2
Fair
- Patricia H.
- Verified HomeBuyer
- October 18, 2023
- White Plains, MD
The customer service is fair. Once you’re on your home, they don’t think repair issues are important. The person who answers the phone is rude. She acts like your issues are not a big deal.
Total Score 5
Quality 3
Trustworthiness 2
Value 1
Responsiveness 1
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