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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21862 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21862 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

I work for another home builder but bought Lennar

  • Jannelle S.
  • Verified Homebuyer
  • June 07, 2024
  • Lafayette, CO

Yes, I work for another home builder and bought Lennar. From the people to the product to the process Lennar is top notch. Although the quality of the home was outstanding what really hooked me was our sales person Amy. Amy was honest, down to earth, and fun! Amy you're amazing! Our construction manager was great, and Sam, our warranty manager has been fantastic. One happy camper here!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love our home

  • Scott C.
  • Verified Homebuyer
  • June 06, 2024
  • Las Vegas, NV

Love Lennar homes, sales representatives are awesome!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ana was awesome

  • Roberto C.
  • Verified Homebuyer
  • June 06, 2024
  • San Antonio, TX

Sales rep Ana was awesome

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

Damage still not repaired. Can’t use our bathroom.

  • Anonymous
  • Verified Homebuyer
  • June 06, 2024
  • Rancho Mission Viejo, CA

The buying process with agent was great. It’s when things were not up to standards and you get no help it’s the problem. We still have a damaged bathroom we can not use. The build is sloppy and there’s a lot of things that look like they were rushed. Cutting corners. The sales part was good but not sure I would buy another Lennar again.

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 1

The sale person was a pleasure to work with. Entire team is responsive.

  • Gregory K.
  • Verified Homebuyer
  • June 06, 2024
  • Rogers, MN

Angie was great and Lennar title was great also. The way that all the information is packaged and accessible is first class.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

N/A

  • Kabura J.
  • Verified Homebuyer
  • June 06, 2024
  • San Antonio, TX

It’s pretty good for buying a house with Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

bug issue inside and outside the house

  • Yu W.
  • Verified Homebuyer
  • June 06, 2024
  • Ontario, CA

I had bug issue one month after moved in. There have been bugs in the bed daily, which is not a living situation and not able to compromise according to my tenant. It was identified as springtail came from mulch they put in the front yard. Although those area are covered by HOA, but as a matter of fact, those mulch were put in by the builder. Lennar should be responsible to fix this issue. I have contacted to field service rep and he refused to to anything to remedy the situation. I am very disappointed. I am in the process of purchasing another house in the same community. Now I am ...

Lennar responded:
Good afternoon ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great New Home Purchase Experience

  • Franklin O.
  • Verified Homebuyer
  • June 06, 2024
  • Tega Cay, SC

The home buying experience was the best I have had. This is my third home and I can say that it was the best out of the three. They have an orientation for the home where they explain how to take care of your home and applicances. New homes come with a few issues here and there and they have been more than willing to help in a timely manner.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Unhappy Home Owner

  • Gary K.
  • Verified Homebuyer
  • June 06, 2024
  • Rhome, TX

I canot begain to state how regrettful i am in buying this Lennar home. The workmanship is the worst ive ever seen in my 69 years. Nothing is plumb nor levell. The exterior concrete looks DRUNK. Not one construction joint is streight or level. The exterior siding has dips and vallys between the wall studs. After extremely heavy rains locally the exterior siding has decided to show is poor instilation. I cannot begain to comment on how sorry i am today for buying this Lennar home. My neighbors have had roof leaks like you would not believe. This house is just pure junk. Sales and service seems ...

Lennar responded:
Thank you for taking the time to share your feedback with us. I apologize for any inconvenience you may have experienced. I have shared your concerns with upper management to review and assist.

Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Best Homebuying Experience Ever

  • Wendell T.
  • Verified Homebuyer
  • June 06, 2024
  • Hampton, GA

We were new buyers and needed to be educated on the home buying process. We attended a seminar and decided to start the process. The team that we worked with was phenomenal. Allison i( the agent) was very friendly and made us feel so comfortable with the process. She made us feel really comfortable and was always willing to answer all questions in a timely manner. After putting down the earnest money we were introduced to Oliver. We cannot say enough good things about Oliver. He was so professional, friendly and made a tedious process seems less stressful. He was in constant contact and ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar WI Build

  • Ethan W.
  • Verified Homebuyer
  • June 06, 2024
  • Oregon, WI

Brandon, our construction manager, was great. He really knows his stuff and cares about the quality of the house.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Quality builder - great value for the money

  • Ulric J.
  • Verified Homebuyer
  • June 06, 2024
  • San Antonio, FL

The quality of our home is excellent. We are longtime florida residents and have lived in several homes built by us and by far Lennar pays close attention to details and the amount of extras given to the homeowner far surpasses any builder we have worked with...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Love my new home

  • Debra K.
  • Verified Homebuyer
  • June 06, 2024
  • Hockley, TX

Wonderful experience from start to finish. I had an inspector come and look at the home and there were only four small things wrong and two of those were something that couldn’t be fixed due to code had to be the way that it was built. The other things were just minor a little chip and something else. Nothing big. This is a wonderfully built home and I am Thankful to own it.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great builder, mortgage consultant

  • Khristen D.
  • Verified Homebuyer
  • June 06, 2024
  • Conway, SC

JP, Jaclyn, and Andrew have need wonderful to deal with the light this process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Easiest home buy experience

  • William C.
  • Verified Homebuyer
  • June 06, 2024
  • Venice, FL

Our team was easy to deal with. They addressed all the issues before closing. A couple of small issues came up after closing, but they were right on top of it. I would highly recommend a Lenar home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everything was great

  • Connie G.
  • Verified Homebuyer
  • June 06, 2024
  • Catawba, NC

Everyone was nice and willing to answer all questions quickly and professionally. Our Mortgage Broker was Exceptional. Thank you Melissa.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Awesome Home!!!

  • Miguel L.
  • Verified Homebuyer
  • June 06, 2024
  • Summerville, SC

My experience with the house until now it had been a new way to leave and enjoy not only a good house but a good neighborhood. Is a good buy for the price.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Signs of rushed construction but overall pretty good.

  • Anonymous
  • Verified Homebuyer
  • June 06, 2024
  • Indianapolis, IN

Overall, the house is pretty nice and was one of the better options in the area. However, there are multiple small things that show rushed construction and the use of cheaper materials (e.g., paint splatters/drips, CHEAP vinyl flooring that gets damaged from dropping even small/light things, a complete lack of towel/shower rods and cabinet/drawer handles, tiny screws for door hinges that are often stripped from overusing power tools which leads to sagging doors, tons of nails sticking through the OSB wall boards from missing frame beams during installation, wavy walls, and carpet edge trim ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Have a issue with dust or residue from dried rain when the house was being built. I told the building supervisor and there was no response. Purchased to bags of sweeping compound from Lowes to get it up.

  • Raynard J.
  • Verified Homebuyer
  • June 06, 2024
  • Millsboro, DE

Look for dust in the basement at walk thru. have it cleaned up before you accept your home.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 2

S

  • Anonymous
  • Verified Homebuyer
  • June 06, 2024
  • Noblesville, IN

Overall. Not a pleasant experience from start to finish!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Good Builder

  • Anonymous
  • Verified Homebuyer
  • June 06, 2024
  • Monroe Township, NJ

Good Builder , Great aminites

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Job super

  • Glenn J.
  • Verified Homebuyer
  • June 06, 2024
  • East Hanover, NJ

The individual handling the East Hanover location is very receptive and helpful - I am very pleased with Lennar - small appliance that was dented was replaced without incident and handled promptly

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible experience and will never buy Lennar again

  • Anonymous
  • Verified Homebuyer
  • June 06, 2024
  • Las Vegas, NV

Experience was terrible and will never buy Lennar again

Lennar responded:
We are sorry to hear that your purchasing experience was not up to your expectations. If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Sincerely,
Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

worst experience. Please look for another builder.

  • Rajesh K.
  • Verified Homebuyer
  • June 06, 2024
  • Raleigh, NC

Worst experience with the builder starts from sales team till handover team. They behave like monark. Very rude. Not ready to accept any of our requests. Agreement is mostly from their side (one side ). they can change what ever they want.

Lennar responded:
Thank you Rajesh for taking the time to share your feedback. We are sorry to hear about your experience. I will share your feedback with upper management for their review and assistance, in the meantime, If there are any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.


Sincerely,
Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Good Experience working with Lennar

  • Anonymous
  • Verified Homebuyer
  • June 06, 2024
  • Columbia, TN

We had a really good experience working with Lennar.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

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