Lennar Reviews

The home buying experience was the best I have had. This is my third home and I can say that it was the best out of the three. They have an orientation for the home where they explain how to take care of your home and applicances. New homes come with a few issues here and there and they have been more than willing to help in a timely manner.

I canot begain to state how regrettful i am in buying this Lennar home. The workmanship is the worst ive ever seen in my 69 years. Nothing is plumb nor levell. The exterior concrete looks DRUNK. Not one construction joint is streight or level. The exterior siding has dips and vallys between the wall studs. After extremely heavy rains locally the exterior siding has decided to show is poor instilation. I cannot begain to comment on how sorry i am today for buying this Lennar home. My neighbors have had roof leaks like you would not believe. This house is just pure junk. Sales and service seems to be alot of lip service. I will not reccomend anyone buy from Lennar. ... More

We were new buyers and needed to be educated on the home buying process. We attended a seminar and decided to start the process. The team that we worked with was phenomenal. Allison i( the agent) was very friendly and made us feel so comfortable with the process. She made us feel really comfortable and was always willing to answer all questions in a timely manner. After putting down the earnest money we were introduced to Oliver. We cannot say enough good things about Oliver. He was so professional, friendly and made a tedious process seems less stressful. He was in constant contact and answered all of our calls and emails in a timely manner. He had such a positive spirit and provided reassurance when it seemed like we weren't going to be able to get the home. He worked hard and diligently and getting this deal to close. We spoke so much until after closing, we were sad that our daily conversations had come to an end! He is definitely an asset to your organization! He is one that I will never forget and will always praise for a job well done! Lastly, Priya did an exceptional job during the underwriting process. There were times We wanted to give up and walk away but she would find a way with encouraging words to keep us focused on the end result. I am so pleased with the staff; I would highly recommend you all to others. We are so grateful to have your team help us to become homeowners!! ... More

Brandon, our construction manager, was great. He really knows his stuff and cares about the quality of the house.

The quality of our home is excellent. We are longtime florida residents and have lived in several homes built by us and by far Lennar pays close attention to details and the amount of extras given to the homeowner far surpasses any builder we have worked with...

Wonderful experience from start to finish. I had an inspector come and look at the home and there were only four small things wrong and two of those were something that couldn’t be fixed due to code had to be the way that it was built. The other things were just minor a little chip and something else. Nothing big. This is a wonderfully built home and I am Thankful to own it.

JP, Jaclyn, and Andrew have need wonderful to deal with the light this process.

Our team was easy to deal with. They addressed all the issues before closing. A couple of small issues came up after closing, but they were right on top of it. I would highly recommend a Lenar home.

Everyone was nice and willing to answer all questions quickly and professionally. Our Mortgage Broker was Exceptional. Thank you Melissa.

My experience with the house until now it had been a new way to leave and enjoy not only a good house but a good neighborhood. Is a good buy for the price.

Overall, the house is pretty nice and was one of the better options in the area. However, there are multiple small things that show rushed construction and the use of cheaper materials (e.g., paint splatters/drips, CHEAP vinyl flooring that gets damaged from dropping even small/light things, a complete lack of towel/shower rods and cabinet/drawer handles, tiny screws for door hinges that are often stripped from overusing power tools which leads to sagging doors, tons of nails sticking through the OSB wall boards from missing frame beams during installation, wavy walls, and carpet edge trim only installed in 3/6 places that it should be). Our warranty service team has been very responsive and done their best to work with us on getting any issues addressed. We’ve had a bathroom exhaust fan replaced and a sagging door repaired in the first month of ownership. Both service requests were addressed promptly and respectfully. We are also working with our warranty team to get some paint because we have NOT received the extra paint that was promised during purchasing. One of the sales representatives (Carlo) is awful to work with. He is generally not responsive and disinterested in whatever you have to say. When Carlo does respond, his communication feels very condescending and disrespectful. Every interaction with Carlo leaves us feeling like he is just TOO IMPORTANT to even consider being respectful to us in his communications. He has been the worst part of the home buying experience with Lennar. On the other side of things, a different representative (Gwen) has been amazing in trying her best to help us where Carlo would not. Lennar’s data privacy procedures definitely need some improvement. Sharing people’s personal contract data is a major breach of privacy that could lead to harmful situations (e.g., someone’s stalker learns their new address, workplace, etc.). ... More

Look for dust in the basement at walk thru. have it cleaned up before you accept your home.

Overall. Not a pleasant experience from start to finish!

Good Builder , Great aminites

The individual handling the East Hanover location is very receptive and helpful - I am very pleased with Lennar - small appliance that was dented was replaced without incident and handled promptly

Experience was terrible and will never buy Lennar again

Worst experience with the builder starts from sales team till handover team. They behave like monark. Very rude. Not ready to accept any of our requests. Agreement is mostly from their side (one side ). they can change what ever they want.

We had a really good experience working with Lennar.

As a former licensed realtor and third time homeowner, this is by far the most awful home buying experience I’ve ever not only personally experienced but seen in the industry. Lennar is not well established in Idaho and is unable to find decent contractors to build their homes. While these homes have nice layouts and they buy decent materials to put in the homes, they are built horribly. Our home’s floor was never leveled and there are large gaps between the floors and baseboards and our floors bubble in places and our back sliding door is difficult to close because it’s uneven. The siding on the outside wasn’t installed correctly and has been buckling and cracking since we moved in a month ago. The HVAC system also wasn’t done correctly and the return air vent sounds like a jet engine when the AC kicks on- we can’t even have a conversation in the living room when it’s on. Our neighbors are all experiencing similar issues and nobody at Lennar is taking action to fix these structural problems that are causing safety hazards in our homes. Their warranty team seems highly unorganized and is having trouble keeping track of service tickets- everyone claims they are new and not sure what to do. We bought a Lennar home because we wanted a more unique home layout and nicer quality than CBH and love the location, but if we had known this is what we were getting into we would have stayed far away. Please learn from our mistake and run. ... More

So far I’m 100 % satisfaction.

We have no complaints about the entire process. We love, love, love our Lennar home!

Lennar not offering their standard home offers. They are taking advantage of the buyers in this area because the homes are needed. Quick builds, unskilled laborers making big mistakes and not fixing. Forcing warranty repairs immediately after closing because these workers do not do their best. Houses are way over priced for materials and quality of work done. Work sites are a mess, constant garbage and debris.

Did not enjoy our experience.

We had a laundry list of issues with our home and the quality of the work that was done. It was actually appalling the low level of quality that Lennar tried to pass down to us. My parents bought a Lennar home back in 2018 and my husband and I’s experience speaks to how drastically Lennar’s quality and customer service have declined since then. The first time we went through and noted things with tape that needed to be fixed, when we came back all of the tape was removed but literally nothing had been fixed and then a very young guy did a walk through with us and said “we don’t do that” to various items that were easily fixable or structural issues. We had to fight tooth and nail to get anything done. The construction manager was EXTREMELY rude and I hope to never see her again. Zero customer service skills whatsoever. She chastised us over the dumbest things; she refused to paint an exterior wall that was painted on every other house next to us and said “every house is different” when in fact they’re literally ALL cookie-cutter houses. She acted like everything was an enormous burden when we just wanted quality work in return for paying half a million dollars. They eventually fixed a lot of things but it should not have been so hard to get there. We’re first-time homebuyers and this experience clouded what should have been an exciting time. I wouldn’t recommend Lennar to anyone. ... More

Subject: Our Wonderful Home Buying Experience at Legacy Ridge Community, Catawba, NC We recently purchased our home in the Legacy Ridge community in Catawba, NC, and we are delighted to share our thoroughly satisfying experience. From the very beginning, the team we worked with exhibited the utmost professionalism, politeness, and responsiveness. Each interaction was met with a level of courtesy and efficiency that made the entire process seamless and enjoyable. Professionalism and Politeness The staff at Legacy Ridge went above and beyond to ensure that all our questions and concerns were addressed promptly. Their extensive knowledge of the community and the home buying process provided us with the confidence we needed to make informed decisions. Their polite demeanor and willingness to assist us at every step were truly commendable. Responsiveness One of the standout aspects of our experience was the exceptional responsiveness of the team. Whether it was answering emails, returning phone calls, or providing updates on our home’s progress, they were always quick to respond. This level of communication made us feel valued and assured that our needs were a priority. Attention to Detail The attention to detail exhibited by the team was evident in every aspect of our home purchase. They took the time to explain various features and options available to us, ensuring that we were completely satisfied with our choices. Their meticulous approach ensured that nothing was overlooked, and any issues that arose were handled swiftly and efficiently. Seamless Process The entire home buying process, from initial consultation to final closing, was remarkably smooth. The team’s organized and systematic approach ensured that all paperwork and necessary procedures were completed without any hassle. Their guidance and support throughout made the process stress-free and enjoyable. Quality of the Community The Legacy Ridge community itself is a testament to the quality and dedication of the team. The neighborhood is beautifully maintained, and the homes are constructed with exceptional craftsmanship. We are thrilled to be part of such a vibrant and welcoming community. In conclusion, our home buying experience at Legacy Ridge in Catawba, NC, was nothing short of excellent. The polite, professional, and responsive nature of the team made the entire process a pleasure. We highly recommend Legacy Ridge to anyone looking for a new home and are confident that you will be as satisfied with your experience as we are. ... More