Lennar Reviews

From beginning to end, this was without a doubt the best home buying experience we have had. Our home is beautiful and Lennar staff have been wonderful from the beginning and continue to be helpful with questions after our purchase.

The kitchen came equipped with 4 appliances. There were installation issues with 2 of them. Our first morning in the home, we could smell gas under the cook top. We called the emergency number provided by Lennar, only to be told this was not considered an emergency. We had the gas company come out, who said the gas line had been installed improperly. After a week, the dishwasher stopped draining. We went through the procedure required by Lennar to report the issue. It took 7 days to file a claim. A representative came out the next day to inspect the problem and determined it was a faulty appliance and that we needed to contact the manufacturer. Three days later, a tech arrived from the manufacturer, who determined that the appliance had been installed incorrectly. ... More

Walls are crooked and you can tell by the baseboards, how hard is it for the superintendent to put a straight edge on it to check and say something to the framers to fix the issue, plumbing issues slow drain or no drain, had 3 plumbers out here to repair issues, flooring has issues, either scratched or scuffed, doors are squeaking bc they use mdf boards as door frames and the hinges are touching it, so when you open the door they make noise. Entire home was 379k and has no brick at all, it’s all Hardieboard, above garage I had to put caulking bc the siding had a1/2” gap and I didn’t want rain water to rot my new home away in a few years. One word - ridiculous of what they consider a good home builder. Conclusion - I would never buy a house from Lennar again. ... More

Thomas in the office in lake Thomas, Tampa is great.

The process was pretty fluid, a few small bumps on closing day but nothing major. The Lennar team we have dealt with are nice and responsive to issues in a timely manner. We do wish we were able to have some choices in appliances and fixtures but overall we love our home, very satisfied!

Lennar representatives are very trustworthy and helpful nature.

The experience was great ! The home materials quality are very good. I'm pleased and would buy another if I could do it again

The best experience was with our salesperson Bob. As for Lennar mortgage they were very unorganized and the only reason we used them was because of the rates. Construction team and follow up for repairs has been unresponsive and we can't seem to get our issues fixed once we moved in.

The craftsmanship is very poor. House left a mess and many simple issues that should have never had to be dealt with. Need to improve on quality control.

First off. Praise the Lord for this home. Tbh my ratings are probably low because of the TERRIBLE experience we had with the lady salesperson. Worst Communication Ever!!!. She closed the deal and was almost impossible to reach after that. We also went with another lender because of almost as bad finance communication. But… the pre sale walk thru guy was awesome! And. The warranty guy has been great so far!

Good price for san diego but keep an eye on quality. They build houses against the clock so theres lots of defects on the houses. Be ready to be patient with them and wait to see if they will help you get it done correctly after you sign it. They do not care of delivering good quality to new homeowners.

I wanted to take a moment to share my recent experience with the online home buying process. While we are absolutely thrilled with our new home, I must express my disappointment with the overall communication and organization throughout the process online. The process of submitting required documents proved to be quite challenging, as we encountered delays and inconsistencies in responses. Despite our timely submissions, there were prolonged periods of silence and requests for duplicate information. It was evident that some individuals involved were not fully equipped to handle online emails and documents efficiently. Upon reaching the closing stage, we encountered additional obstacles with requests for unnecessary documentation and proof of income, leading to further disorganization and frustration. The lack of clarity and poor communication from the loan team exacerbated our concerns, leaving us feeling perplexed and dissatisfied. I feel compelled to highlight the credit person who provided exemplary assistance and demonstrated a clear understanding of our queries. Regrettably, this positive experience was overshadowed by the overall dissatisfaction with the process and the team's inability to address our concerns adequately. In light of these challenges, I caution against engaging in online home purchases without thorough consideration and understanding of the potential drawbacks. I sincerely hope that this feedback will be constructive and help improve the experience for future clients. ... More

Great service overall. A few details were not taken care in the house but closing was fast and easy.

I was impressed with the level of detail the builder gave to the house to make it my ideal dream home. The process was smooth and all minor issues were addressed during the final walk-through or within our 30-day grace period. Lennar is a great builder and I would recommend them to anyone looking to purchase a home with technology and great house fixtures.

We Enjoyed Our Home Buying Experience With Lennar.They Are Definitely A Company That Is Here To Stay.

Everything was done on line so easy for an out of state buyer

Russell and Maurice were great in my transition to Lennar homes. They were responsive and prompt with everything I needed. I really enjoyed working with them.

Poor customer service by sales agents .very rude and unprofessional responses.

Buying a house with Lennar was the worst experience I ever had. I started the process June of 2023 and didn’t move in until the end of April of 2024. My new home consultant was the worst poor communication, he lied every chance he got, then he quit just two weeks before I had to close on the home. His manager knew the issues that were going on and barely helped. She was provided all text message and emails and was shocked how he spoke to me, but nothing was ever done. Come to find out it was a known issue with the new home consultant many people suffered because of him. How Lennar Conduct business is awful. Very poor communication. They treat clients like garbage. I did ask for my down deposit back I was told no that if I don’t purchase with Lennar, I’ll never be able to own my own home. If I could go back in time I would not purchase a home with Lennar. ... More

It was a real pleasure to work with Steve from North point who took us to Rancho Canyon to look at homes! I love the open concept and facial look of the homes in this community! Everything was pretty much online and electronic which made it easy for us as buyers! Thank you for a wonderful experience! We love our new home!

I felt like a valued customer! The construction manager took me through the home several times as it was being finished and has always been available to answer questions. The couple of small issues I have run into have been responded to and dealt with immediately. The whole process was so easy and there was help from Lennar all along the way.

The home is absolutely beautiful! I couldn’t believe that Lennar made it so easy to get into a wonderful home! The house is beautiful, and the building, sales, and finance teams were all very responsive and easy to work with.

We love our Lennar home. The location, lot size, and price couldn’t be beat. When it comes to issues (which all homes have) a Lennar representative has been quick to respond and get us on the schedule. We are just over one month in our home and have no significant complaints thus far.

Countless problems with everything from landscaping, driveway, fireplace, interior doors, door handles, very cheap patio door and windows, insects, cost cutting changes that were unacceptable, home not clean on move-in day, etc. The problems are endless and the list is too long. Very frustrating. Purchasing this home has turned out to be an expensive mistake. The homes are not ready to be lived in and are being built extremely quickly. Once you close, the customer service is terrible.

Going through Lennar’s financing was a long process I think it was because we went VA but still the amount of items the underwriter kept asking for was ridiculous we actually didn’t know we were set to close until 12 before we closed! We have great credit to so I’d hate to see how it would be if you don’t! Eunice was really helpful and nice! The house is beautiful but there are some things that they’ve cut corners on for sure! We are overall happy but there are things that could be improved on!