Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21558 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Dennis was AMAZING to work with.
- Debra N.
- Verified HomeBuyer
- April 24, 2024
- Morris Plains, NJ
Dennis was great to work with!
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 4
Okay experience not the worst or the best
- Jaime L.
- Verified HomeBuyer
- April 24, 2024
- Dallas, TX
The building material is cheap, the appliance are cheap, the yards is nice and big size.
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 1
Addressing walkthrough concerns would greatly improve the home buying experience
- Juan G.
- Verified HomeBuyer
- April 24, 2024
- Saint Hedwig, TX
Lennar Builder delivered a home with good materials and provided outstanding value for the price. While the closing process was convenient and efficient, there were some areas where responsiveness to issues raised during the walkthrough could have been better. Addressing these concerns promptly would certainly contribute to an improved rating for trustworthiness.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Our first brand-new home
- Linda Z.
- Verified HomeBuyer
- April 24, 2024
- Henderson, NV
Lennar made the buying experience easy & fun. Lennar Mortgage made the purchase possible (thank you!), the sales person helped us negotiate a deal we are happy with, and the Construction manager has been super responsive. We love our new home & think that Lennar quality & service is fantastic for the price.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Every person was absolutely horrible from sales to Construction Pam, Scott, Carson chip
- Jesse f.
- Verified HomeBuyer
- April 24, 2024
- Summerville, SC
Only person that was phenomenal was the loan officer, Amy, her response to all questions and all concerns were answered promptly as far as construction and sales. Their attention and response was absolutely horrifying and I would never purchase a home from Leonard again, nor would I recommend anyone to my family or my s purchase from Lennar
Lennar responded:
Good afternoon Jesse, Thank you for taking the time to share your home-buying experience with us. We are sorry to hear that we did not meet your expectations. Your feedback is very valuable for us to improve our homebuyer's experience, I will forward it to the appropriate team.
Moving forward, If you were to have any warranty items to be resolved in the future, please submit a warranty/service request by logging in to your Lennar Account. This will ensure proper documentation and follow-up on our side.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Richard was great.
- Jeremiah M.
- Verified HomeBuyer
- April 24, 2024
- Port Saint Lucie, FL
We had to jump through many hoops to get into our home. I’m glad it finally worked out, but it was painstaking to say the least. We love living there and we’ve had a few problems that still aren’t worked out, but they seem to be being resolved soon. For the amount of money we pay, we almost expected some sort of move-in gift from Lennar but it is what it is. All in all we love our new home.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 3
Experience with Lennar. Disappointing.
- Donald T.
- Verified HomeBuyer
- April 24, 2024
- Winfield, IN
Lennar tries to build the homes too fast so this affects the quality of the workmanship. Creates a lot of warranty issues and rework. I have the worst ceiling I have ever seen with drywall issues. Once you close on the house they forget about you and take forever to finish uncompleted items. You become a low priority and they move on to building other houses. Very frustrating. Have to keep calling and keep getting put off with excuses. Construction managers only care about finishing the house and moving on to the next one. Why do they rush the closing when the house is not finished.
Lennar responded:
Thank you Donald for taking the time to submit your review. I’m sorry to hear you aren’t satisfied with the construction and level of care from our Customer Care Team. I have notified upper management to review and address your concerns.
For any warranty/service request, please log in to your Lennar Account and submit using the warranty/service request form. This will ensure proper documentation and follow-up of all your requests.
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 1
Sales team are pathetic
- Natarajan C.
- Verified HomeBuyer
- April 24, 2024
- Mooresville, NC
Sales team are pathetic and from our perspective and the experience we went through they seem to be racist and biased. First we confirmed a home with specific direction for a price, but next day it was allocated for another person saying the other buyer paid them high price. They did not give a chance for us to bid and see the result. Again we had to wait for another home but with a compromise of direction and location as we wanted a home in the community due to friends.
Lennar responded:
Thank you Natarajan for taking the time to share your homebuying experience. We are sorry to hear you had to go through that.
Moving forward, if there were any warranty items that need to be addressed, please log in to your Lennar Account and submit using the warranty/service request form. This will ensure proper documentation and follow-up of all your requests.
Total Score 1
Quality 3
Trustworthiness 2
Responsiveness 3
Meh
- Anonymous
- Verified HomeBuyer
- April 24, 2024
- Bartow, FL
It could've been better but I didn't receive the bifolds for three months.
Total Score 4
Quality 5
Trustworthiness 4
Responsiveness 3
Barbara
- Barbara H.
- Verified HomeBuyer
- April 24, 2024
- Manvel, TX
My overall home buying process with Lennar Builders was amazing. Lennar made me feel at ease. The quality and value of my home is amazing. I would recommend Lennar to any potential home buyer. Thank you, Lennar, for helping me, make, my dreams come true!!!
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Very kind and very committed staff
- Shanti S.
- Verified HomeBuyer
- April 24, 2024
- Princeton, TX
I have already recommended and one person is due to close next month and several more in the pipeline. THANK YOU
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
New Lennar Home.
- Anonymous
- Verified HomeBuyer
- April 24, 2024
- Henderson, NV
Lennar want to build as fast as possible with really no details to finish work. You can really tell they build it fast and sell them as quick as possible and then deal with issues later. Seems to me they would take a little more pride in there product and make sure the home is completed and clean before walking homes with clients. Moved in little over 2 months ago and still roof flashing is painted 3 different colors or not even painted at all on sections. Stucco is uneven and makes walls not straight. So much more but just be careful when buying homes I'm sure they all have different ...
Total Score 3
Quality 1
Trustworthiness 3
Responsiveness 2
Lennar Homes
- Annette A.
- Verified HomeBuyer
- April 24, 2024
- Zephyrhills, FL
This was my first home and I love it. Lennar is great
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 3
This part was great....too many unfinished issues for what a new house cost all should have been tip top
- Delmas F.
- Verified HomeBuyer
- April 24, 2024
- Osteen, FL
Everyone tried Very hard to accommodate me and that I appreciated
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 2
Love our Miller Pond home!
- Susan G.
- Verified HomeBuyer
- April 24, 2024
- Rosenberg, TX
We feel ver fortunate to find such a beautiful home! We had an exceptional sales rep who helped us countless times through to the closing. We have had exceptional help from our warranty team. Very responsive to all our requests. Our home is very beautiful, quiet and sound in a perfect location. Thank you Lennar!!!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Loan reviewer has too many loans on her plate
- James P.
- Verified HomeBuyer
- April 24, 2024
- Las Vegas, NV
We are thrilled to live here. We dont know what we would have done without Brian and our real estate agent. They truly helped us get in this house.
Total Score 5
Quality 3
Trustworthiness 4
Responsiveness 5
Good
- Li Z.
- Verified HomeBuyer
- April 24, 2024
- Katy, TX
It is good builder. good
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
2 month to fix all the issues and poor materials
- Paula D.
- Verified HomeBuyer
- April 24, 2024
- Kissimmee, FL
We have been dealing with all type of situations in this house. From poor materials to inefficient service to solve the issues. We have been calling and asking for the issues to be resolved over and over without any success. It’s been 2 month were the house can’t be rented and we are at revenue loss. Without counting the several expenses we have incur since we don’t live in USA.
Lennar responded:
Thank you Paula for taking the time to share your experience with us. We are sorry to hear we have not met your customer care expectations. I have notified and shared your concerns with upper management in your division.
Sincerely,
Lennar Corporate Customer Care
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 1
Needs improvement
- Anonymous
- Verified HomeBuyer
- April 24, 2024
- Ontario, CA
Lennar needs to improve construction quality. I have to submit 10 work order in the first month after move in. 2 walkthroughs didn't help me to resolve the issues. There is no home security system, not even a ring door bell or keyless smart lock. I found a empty beer bottle on top of my kitchen cabinets. Try to see what you can find in your homes!!
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 4
Lennar Home Buying Process
- Anonymous
- Verified HomeBuyer
- April 24, 2024
- Toano, VA
The builder was nice, but I don't think there was much care/effort in the punch list items. The actual buying process and loan process was very frustrating. If we hadn't gotten closing costs covered by going with Lennar for the financing, we would have absolutely gone with another lender. We didn't have clear answers on anything throughout the process. We love our home, but the process even through closing was very scattered and unorganized.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 3
Mortgage Company
- Russell W.
- Verified HomeBuyer
- April 24, 2024
- Elgin, SC
Mortgage process was horrible using their lender.
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 5
Good experience without stress
- Marcin K.
- Verified HomeBuyer
- April 24, 2024
- Henderson, NV
We did our research for new home builders and we ended up selecting Lennar. Whole buying process was smooth and without surprises. Our house passed inspections with only few cosmetic issues which were quickly addressed. We have been living in our new place for couple of months now and we are very happy with it. Lennar is very responsive whenever we are contacting them. It was a good decision to trust them.
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Indiana home
- Alfonzo L.
- Verified HomeBuyer
- April 24, 2024
- Greenwood, IN
Make sure to not give lennar builder money. As a deposit is not really a deposit and is non refundable even if they say they will refund it.
Lennar responded:
Good afternoon Alfonzo,
We understand you might be frustrated with our deposit refund policy and apologize for any inconvenience it caused.
We hope you're happy settling into your new home and that your experience with us moving forward is a pleasant one.
Total Score 2
Quality 2
Trustworthiness 1
Responsiveness 4
I made a decision quickly and I'm not disappointed, but...
- Karen T.
- Verified HomeBuyer
- April 24, 2024
- Haslet, TX
I made a decision quickly and I'm not disappointed...altho it all felt a little rushed... The homes were in my price range and to get something new in a nice development was my goal. Many amenities we take for granted are lacking (ceiling fans, drawer & cabinet pulls, shower doors, garage door openers, and doorbells!, etc). These are items I've added on my own. Some yards have sod that looks well laid, mine was not good whatsoever! It's lumpy, bumpy, very poorly laid and full of crab grass. Overall, I'm satisfied. Good thing I like doing outdoor yard work! This yard needs a lot of work...
Total Score 4
Quality 4
Trustworthiness 5
Responsiveness 5
Good
- Anonymous
- Verified HomeBuyer
- April 24, 2024
- Essex, MD
Overall good from Lennar. Materials used could be higher quality
Total Score 4
Quality 3
Trustworthiness 4
Responsiveness 4
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