Lennar Reviews

Our sales rep, Aaron was fantastic. He was and still is a great resource to continue to have. Our lender, Peter, through Lennar was extremely helpful and knowledgeable and made the process seamless. The woman in Lennar title, Leigh, was incredibly condescending and rude the handful of times we had to speak with her. We had to deal with her at the very end of the purchase process and she really put a sour taste in our mouths. We realize we cannot expect perfection, however, when you are spending $600k+ on a home, you have high expectations. - The finishes used are incredibly cheap and outdated - Some of the contractors used did not take time or pride in their work and it shows - The grass installed was dead in most areas when we did our walkthrough and this was mentioned and nothing was done - The home was missing about 15% of insulation in our attic. This has since been resolved after 1 month of living here. - Anywhere there is tile, grout haze and stains are plentiful. We don’t expect absolute cleanliness when we move in, but the grout stains should be removed, as they don’t come off easily. - When receiving the home, there was a clear miss on providing details related to the community, HOA, trash service etc. There should be a packet of information for the homeowner. Good thing Aaron, our sales rep, is around and has helped us navigate it all. - We even had a contractor walk into our home post-move, with his own key opened the door and walked right in. He was very apologetic, but the fact that this happened was not great. These are just some of the issues that we’ve experienced. I’m thankful to have some things fixed/corrected but others cannot be. Each builder will have their pros/cons, I just wish these homes weren’t built so quickly because the quality tends to decline when you have contractors just doing whatever they can, however fast they can, to finish the job and move to the next. ... More

The process was very smooth from beginning to end everyone from Lennar was always there when I had a question very helpful

Great experience with Lennar in Florida!

Here are the list of issues we noticed within a month. 1. Sump pump outlet is not clued and after first rain, water leaked in basement. 2. Patio door and net are not installed properly. Even after fixing it, it is not smooth to open and close. 3. There is no power outlet is island. 4. 4 door having opening and closing issues. It is hard and giving sound when opening and closing. My kid is having trouble to open bathroom in living floor and we have to stay outside every time. 5. The walkway between main door and driveway is not in same level of driveway which makes kids to fell every time. This might be bigger problem in winter :( ... More

Sales rep was great, builder was great. Lender experience was average at best.,

I love my my house, however I will never buy another Lennar homes again due to the worst buying experience I had with Cole at Tavola West in New Cany TX. Don't recommend anyone to buy Lennar homes.

The buying experience was extremely stressful. There’s no guidance and communication. There’s a ton of urgency asking for this or that but, when I asked questions it took days to get an answer. The sales people just assume you know the process but, when you’re a first time buyer it’s very stressful.

These homes are not tailored to buyers, just to sell, if you expect that they will make even small changes to layout, color or anything for you, to the home, then you would need to go through a different builder, because they don't do that here, my experience is not a good one, so I will not recommend to others.

As I said, it was a nightmare, completing the application process for financials and warranty way more stressful than it should’ve been. Belt rushed every step of the way to the point we could not read the contract.

Great experience! ALL staff was very helpful in assisting us through the process. Thank you!

Lennar has a rigid process that meets the timing of their commitments. Unfortunately the actual building process is a slam bam get it done and fix it later approach. As a result the workmanship is poor with no incentive for the trades people to do quality work. Our experience has been you get it done poorly the first time. Then they respond quickly and positively to your request only to fix it and leave you with another poor quality fix and/or a different problem. The whole process is very very frustrating.

Bought a home that was already being built. Got a good interest rate through Lennar Mortgage and felt like we got the house at a very reasonable price. Only complaint was that they didn’t include glass front doors like the pictures and all the other homes in the community.

We bought a 4/3 Trevi model from Lennar in Williston/Country Lane Estates in April. The buying experience was very easy and we received a very good deal. A lot of home for what we paid, great incentives including closing costs and a great VA interest rate. The quality of work could be better on the finishing - we had the whole exterior essentially repainted as whoever did the touch ups didn’t really match the paint and there is some paint drips inside. But we plan on, and already started, repainting the interior so didn’t stress on that too much. The big thing is everything works, nothing is out of place really, and we are happy with our home. Sabrina our sales agent was great; Chris who took care of us during the walkthrough was also great; and Chase has been super responsive with post close concerns/issues. All and all, we are very happy with our purchase. ... More

I would not recommend this company, especially Lennar Mortgage company, run ... The agent that wrote up our contract was not responsive, never knew when our units would be completed. Did not email any of our information after we closed. We had to beg to get things fixed, no follow up. The management companyis even worse, Access, not responsive to emails, or calls. My information was not put in the system correctly,never received a bill, took about 11 emails, hours on the phone to get our information corrected, like name, billing address etc. Just plain poor managment of the whole process. ... More

A few hiccups wish was resolved quickly. Overall a smooth transition from an apartment to a home. Our realtor kept us informed throughout the purchasing closing and moving in process.

Yes, I work for another home builder and bought Lennar. From the people to the product to the process Lennar is top notch. Although the quality of the home was outstanding what really hooked me was our sales person Amy. Amy was honest, down to earth, and fun! Amy you're amazing! Our construction manager was great, and Sam, our warranty manager has been fantastic. One happy camper here!

Love Lennar homes, sales representatives are awesome!

Sales rep Ana was awesome

The buying process with agent was great. It’s when things were not up to standards and you get no help it’s the problem. We still have a damaged bathroom we can not use. The build is sloppy and there’s a lot of things that look like they were rushed. Cutting corners. The sales part was good but not sure I would buy another Lennar again.

Angie was great and Lennar title was great also. The way that all the information is packaged and accessible is first class.

It’s pretty good for buying a house with Lennar.

I had bug issue one month after moved in. There have been bugs in the bed daily, which is not a living situation and not able to compromise according to my tenant. It was identified as springtail came from mulch they put in the front yard. Although those area are covered by HOA, but as a matter of fact, those mulch were put in by the builder. Lennar should be responsible to fix this issue. I have contacted to field service rep and he refused to to anything to remedy the situation. I am very disappointed. I am in the process of purchasing another house in the same community. Now I am reconsidering my decision. ... More

The home buying experience was the best I have had. This is my third home and I can say that it was the best out of the three. They have an orientation for the home where they explain how to take care of your home and applicances. New homes come with a few issues here and there and they have been more than willing to help in a timely manner.

I canot begain to state how regrettful i am in buying this Lennar home. The workmanship is the worst ive ever seen in my 69 years. Nothing is plumb nor levell. The exterior concrete looks DRUNK. Not one construction joint is streight or level. The exterior siding has dips and vallys between the wall studs. After extremely heavy rains locally the exterior siding has decided to show is poor instilation. I cannot begain to comment on how sorry i am today for buying this Lennar home. My neighbors have had roof leaks like you would not believe. This house is just pure junk. Sales and service seems to be alot of lip service. I will not reccomend anyone buy from Lennar. ... More

We were new buyers and needed to be educated on the home buying process. We attended a seminar and decided to start the process. The team that we worked with was phenomenal. Allison i( the agent) was very friendly and made us feel so comfortable with the process. She made us feel really comfortable and was always willing to answer all questions in a timely manner. After putting down the earnest money we were introduced to Oliver. We cannot say enough good things about Oliver. He was so professional, friendly and made a tedious process seems less stressful. He was in constant contact and answered all of our calls and emails in a timely manner. He had such a positive spirit and provided reassurance when it seemed like we weren't going to be able to get the home. He worked hard and diligently and getting this deal to close. We spoke so much until after closing, we were sad that our daily conversations had come to an end! He is definitely an asset to your organization! He is one that I will never forget and will always praise for a job well done! Lastly, Priya did an exceptional job during the underwriting process. There were times We wanted to give up and walk away but she would find a way with encouraging words to keep us focused on the end result. I am so pleased with the staff; I would highly recommend you all to others. We are so grateful to have your team help us to become homeowners!! ... More