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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Over all a poor quality material was used.

  • Anonymous
  • Verified HomeBuyer
  • March 20, 2024
  • Durham, NC

The agents were adamant, just talking without any outcome. Over all not a good experience.

Lennar responded:
Hi there we apologize about your experience not being the best. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Lennar Coach Condos great concept, just missing a little customer attention

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2024
  • Ave Maria, FL

I am very happy with my new property acquisition; however, after the walkthrough I experienced some disappointing scenarios in regards to what is shown in the model home, the Coach-Condo features list at the moment of signing a pre-purchase contract vs. what is finally delivered by Lennar. Unfortunately, the more units are constructed, the more noticeable is what Lennar has cut down in so many features. Perhaps, trying to reduce some construction budget is generating a huge unsatisfaction in the purchasing experience, such as quality of materials, eliminated features, and miss delivery of ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Review

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2024
  • Rialto, CA

Over my experience with Lennar has been pretty good.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Loan officer was the problem

  • Giuliana B.
  • Verified HomeBuyer
  • March 19, 2024
  • Fontana, CA

The only problem was with the lending process and with my loan officer. He was not responsive and forgot to do my 2/1 buy down. I noticed that and on the day of closing, after my docs was released to record they had to withdraw and redo all the loan docs delaying my closing causing me a big problem

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

My experience

  • Vivian B.
  • Verified HomeBuyer
  • March 19, 2024
  • Fontana, CA

The home buying process in the beginning was very fast which was good. However, there wasn’t much communication as to what “phase” we were in or status updates after signing the purchase agreement. As first time homebuyers, we were pretty lost with the whole process. The house is lovely, the walk through was smooth & easy. Issues came about after moving in such as no cold water, garage door not hung properly, vent to the bathroom installed without a spring, cracks in the shower floor.. but they were handled in a timely manner for the most part. The team at Lennar title were the most helpful ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

NeeCer

  • Carolyn M.
  • Verified HomeBuyer
  • March 19, 2024
  • Hockley, TX

Over all my experience was great for a first time buyer

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Our experience with our sales representative Bobbi Jo was excellent folllowed through with everything! Always got back with us and kept us informed!

  • Judy L.
  • Verified HomeBuyer
  • March 19, 2024
  • Lakewood Ranch, FL

Well, I can’t write a good review! Our irrigation system in front still doesn’t work! Our spa heater didn’t work for at least a month after we closed! The permits on the pool and pool cage and gas line were not closed before we moved in. We finally got ahold of Lennar Representative that helped us.. We were caught in the middle of Lennar and Holiday pool! You think you would want to make this process happy for people, we just bought a new home! Then you have to contend with warranty work! You never talk to anyone, just get on your computer and put in a request for warranty work!! Warranty ...

Lennar responded:
Hi Judy, we are happy to hear that your sales consultant was excellent and that you love your new Lennar home. However we are sad that you have experienced some warranty issues and we want to apologize for those as we also wish you did not have those issues. We are going to be informing our leaders about this to help drive improvement. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Horrible

  • Jacob V.
  • Verified HomeBuyer
  • March 19, 2024
  • Osteen, FL

Beware of everything they tell you and be careful what you sign. When you ask for repairs to be made you or told that it us not covered or they sent unqualified repair people that have made the problem worse

Lennar responded:
Hi Jacob, we apologize for the repairs that are needed in your home. Please reach out to us if you need anything else. -Lenna Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Wish I had not purchased a Lennar home!!!

  • Brenda H.
  • Verified HomeBuyer
  • March 19, 2024
  • Henderson, NV

Very dissatisfied with the home, paid over $600K and having to do a lot of things to get it to the way we want it, cheap cabinets, plain counter tops, all white, no color, no towel racks or medicine cabinets! A shell of a home!! I wish I would have not purchased this tome

Lennar responded:
Hi Brenda, we are truly sorry that you feel dissatisfied with your Lennar home. Please reach out to us if you need anything else going forward. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Henry

  • Henry K.
  • Verified HomeBuyer
  • March 19, 2024
  • Wimauma, FL

Pay attention when you do the walk through. Know you will have to do extra cleaning. They are very good about coming to do repairs on the punch list.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quality is not that great

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2024
  • Farmington, MN

Floor is poorly done. Alot of the fixtures are falling off. As well as the ceiling sprinkler

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 2

Nice design. Average quality.

  • Suzanne C.
  • Verified HomeBuyer
  • March 19, 2024
  • Punta Gorda, FL

Many call backs as workers are rushed. An amenity that was installed in other units was not installed in mine. Still unresolved.

Lennar responded:
Hi Suzanne, we apologize about your unresolved issue. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Good, but could be better

  • Ben S.
  • Verified HomeBuyer
  • March 19, 2024
  • Princeton, TX

Loan officer was very inexperienced and could reply to questions. At last experienced loan officer explained things better. Also faced that questions were answered late than expected. Overall experience is good, but could be better .

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Nate was great and so was Rachel!!

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2024
  • Ocala, FL

Nate the construction manager was great. Rachel did my walk through and made sure all was completed by closing day. My sales consultant kept me up to date all through the process as well.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Willie A.
  • Verified HomeBuyer
  • March 19, 2024
  • New Braunfels, TX

Love my new home

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great build!

  • Stephanie C.
  • Verified HomeBuyer
  • March 19, 2024
  • Highland, UT

I was a wonderful experience buying a home from Lennar! So happy with our place!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

It's ok

  • Dwight L.
  • Verified HomeBuyer
  • March 19, 2024
  • Las Vegas, NV

Builder must have a mobile security to protect the new houses

Lennar responded:
Hi Dwight, thank you for your feedback. -Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Kurt is the man.

  • Evans P.
  • Verified HomeBuyer
  • March 19, 2024
  • Rancho Mission Viejo, CA

They say the home buying experience is a stressful process but that was not the case for my wife and I. Kurt guided us through the process step by step with patience and grace. He was responsive to all of our questions, and was able to accommodate to our requests. I can’t thank Kurt enough for his help and guidance.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent service with all construction coordinators and sales team lead by Jordan

  • Ern B.
  • Verified HomeBuyer
  • March 19, 2024
  • Spring Hill, FL

All services and questions were aways answered in a timely manner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very educated

  • Scott B.
  • Verified HomeBuyer
  • March 19, 2024
  • Seguin, TX

Learned a lot when we purchased the home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Ok Experience

  • Anonymous
  • Verified HomeBuyer
  • March 19, 2024
  • Baytown, TX

The overall experience was not bad, my frustration with this experience was lack of communication. After you sign you basically have to pull teeth to get responses. After you close its even worse... ive asked for the paint code for our walls from the construction manager like 30 times and he just ignores me. Once you buy they dont care.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

We were pleasantly surprised!

  • Robert J.
  • Verified HomeBuyer
  • March 19, 2024
  • White House, TN

Everyone we've worked with at LENNAR have been great people, and very good at what they do! Personable, very responsive and seem to love their job! (a VERY rare commodity these days!)

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

I don’t know what you want

  • Helaine R.
  • Verified HomeBuyer
  • March 19, 2024
  • Summerville, SC

Terrible quality and finishes. Would not recommend

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 3

Crappiest water heater ever.

  • Christopher H.
  • Verified HomeBuyer
  • March 19, 2024
  • Lafayette, CO

Your water heater here is garbage. Can’t even fill half a tub before going cold. Shower isn’t at a consistent temperature from day to day. Plumber came out and supposedly set the thing to not switch into the ridiculously noisy hybrid mode every 24 or 48 hours. It still switches into hybrid. Very disappointing.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 3

Thanks Lennar

  • John G.
  • Verified HomeBuyer
  • March 19, 2024
  • Frankford, DE

The whole home buying experience with Lennar has been great! Communication right along the way has been awesome. Any questions or follow ups with our home were addressed promptly and efficiently. Highly recommend Lennar to anyone!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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