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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21862 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21862 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Could be better!

  • Kevin K.
  • Verified Homebuyer
  • May 25, 2024
  • King, NC

My advice? Check EVERYTHING! more than twice! We had so many issue! and although they are quick to respond, they need to have a someone who goes thru the properties with a fine tooth comb before the buying process begins! Also, if you don’t get your mortgage through Lennar, be prepared to be treated differently, you don’t get anything “extra” from them like fridge freezer/washer/dryer etc! It’s open to favoritism (I’m sure there’s a law suit in the making ) Kevin & Lizzi

Lennar responded:
Good afternoon Kevin & ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Unfortunate

  • Emily A.
  • Verified Homebuyer
  • May 25, 2024
  • Lancaster, SC

Within a week my house has nail pop, cracks in the walls and don’t get me on the easy to stain flat paint they use. You fall in love with the model they show you and then they decide to tweek little things like 4 led lights in the dining room instead of the one so I can put a chandelier like I thought I could. I thought I was getting a decent size laundry room and the darn room can barely fit my washer and dryer. Not mulch for decor, just cheep pine needles. The house probably costs a little over 100,000 to build and we paid 445,000 for it. Worse thing is, is that they make is so after 30 ...

Lennar responded:
Good afternoon ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Home is great never use Lennar Finance again

  • Jill F.
  • Verified Homebuyer
  • May 25, 2024
  • Myrtle Beach, SC

Rather than review the loan package and request all needed items at once the person handling the loan kept asking for one thing at a time so I would submit the one document they asked, and then the next day they want another and then another I ended up having to stay in a hotel because I sold my prior home and had nowhere to go. I’ve purchased many homes through the years and this was the absolute worst experience I’ve ever had!!

Lennar responded:
Good afternoon ...

Total Score 1


Quality 3

Trustworthiness 4

Responsiveness 4

All that was involved in this process were knowable.

  • Ernest B.
  • Verified Homebuyer
  • May 25, 2024
  • Summerville, SC

All that was involved in this process were knowable.

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 3

Loved our sales rep Etta

  • Daniel N.
  • Verified Homebuyer
  • May 25, 2024
  • Zephyrhills, FL

Etta was amazing helped us get pre-approved so quick and was there sending pic of the process the best.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Owner

  • Rolando B.
  • Verified Homebuyer
  • May 24, 2024
  • Jarrell, TX

Wonderful experience everyone was amazing and professional and took care of our every needs

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very dissapointing. Would not recommend.

  • Olivia F.
  • Verified Homebuyer
  • May 24, 2024
  • Rosenberg, TX

My 2nd Lennar home. What a huge (bad) difference in build quality and materials compared to first home. No gutters. No sprinkler system. Side boards are very soft, dry wall very soft. Paint is very bright white. Counter top is nice but very cheap because it stains quickly. Bathroom faucets are the cheapest on the market, same goes for the sink. Had electrical issue first week, service request put me on a viral call (the construction manager assisted with the issue, it was a wiring issue). Had a mouse get in the garage the first week because they left a open space under the water heater. ...

Lennar responded:
Good afternoon ...

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 1

Veto

  • Humberto V.
  • Verified Homebuyer
  • May 24, 2024
  • Nampa, ID

Mala malisima y mas mala

Lennar responded:
Buenas tardes, nos da mucha pena que su experiencia haya sido tan mala. Esperamos poder tener oportunidad de ofrecerle una mejor experiencia post venta. Si tuviera alguna duda o solicitud de garantia, por favor envíenos una solicitud de garantía utilizando su Lennar Account. De esta manera aseguramos quede su solicitud documentada y podemos darle el seguimiento adecuado.

Saludos.

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Some issues getting the title resoved. Mainly involved entering passcodes into system

  • The L.
  • Verified Homebuyer
  • May 24, 2024
  • Oakdale, MN

Homebuying experience was good. No major issues.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Build quality and great response from sales team

  • Rakesh B.
  • Verified Homebuyer
  • May 24, 2024
  • Timnath, CO

We are enjoying our new home, the sale process was smooth, the home design and build quality js great so far.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

My new home

  • Sonia T.
  • Verified Homebuyer
  • May 24, 2024
  • Saint Cloud, FL

The realtor was spectacular, the area and architecture beautiful. good after-sales service, the only problem was with the electricity outlets that we had to complain about for the tower washer and dryer.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Great relationship

  • Caroline P.
  • Verified Homebuyer
  • May 24, 2024
  • Winter Haven, FL

I had a very good experience with Lennar specifically Mariangel.. she helps me with everything I need. Thank you. The house is amazing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent home buying experience with Lennar

  • Lilibeth P.
  • Verified Homebuyer
  • May 24, 2024
  • Rosenberg, TX

Our home buying experience with Lennar was great. Did not have to wait long, was approved almost right away. Only small downside is that we were not able to choose our closing date (moving fr a diff state while still in the process of transitioning to new job) but all is well and kudos to Lennar for the wonderful job and we love our new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Not very professional

  • Manish K.
  • Verified Homebuyer
  • May 24, 2024
  • Converse, TX

Lennar professional does not seems very helpful and responsive.

Lennar responded:
Good afternoon ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Terrible closing experience!

  • Maria G.
  • Verified Homebuyer
  • May 24, 2024
  • Ave Maria, FL

I was pushed to close when the house was not finished and ready for closing just because Lennars only priority is to meet their monthly sales numbers, not client satisfaction, service and quality. There were multiple unfinished things in the house … the punch list at walkthrough had over fifty items that needed to be done or fixed. Then as soon as we closed and Lennar got paid in full there were no responses or support to get things fixed. Multiple emails and visits to the sales center to try to get any attention. It has been 2 months from closing and not all things are done or fixed to ...

Lennar responded:
Good afternoon ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar is great!

  • Brucke L.
  • Verified Homebuyer
  • May 24, 2024
  • Rosemount, MN

Great orientation and move-in experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great new home. Great sales rep.

  • Deborah B.
  • Verified Homebuyer
  • May 24, 2024
  • Statesville, NC

We love our new home. We love the floorplan and the covered deck. The construction supervisor was extremely knowledgeable and made sure the issues found by our home inspector were taken care of before closing. After the closing we found a crack in the tub surround and they promptly had it repaired by a very experienced vendor. The one negative - they should paint the baseboards with semi-gloss instead of flat paint.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

1st home

  • Madeline D.
  • Verified Homebuyer
  • May 24, 2024
  • Princeton, TX

I m so excited and happy they have made my experience very enjoyable and helpful. I couldn’t have asked for anything more. I love just because I purchased they make sure it wasn’t about just a purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ron

  • Ronald C.
  • Verified Homebuyer
  • May 24, 2024
  • Azle, TX

They were great though the process went realy fast had to close in 3 weeks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

happy so far

  • Anonymous
  • Verified Homebuyer
  • May 24, 2024
  • San Antonio, FL

very please with customer service, Very quick to response to issues

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Half finished - no responses

  • Jeffery W.
  • Verified Homebuyer
  • May 24, 2024
  • Las Vegas, NV

I've had a few issues that nobody can address and I'm getting tired of reaching out. Crap quality

Lennar responded:
Good afternoon ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Experience at Beachwalk

  • David B.
  • Verified Homebuyer
  • May 24, 2024
  • Calabash, NC

We recently purchased a new Lennar home at BeachWalk in Calabash, NC. The buying experience was very simple since we were cash buyers. Basically we selected our home, put down a deposit and waited for it to be finished so we could get our inspections. It was a very easy process and there was good communication with Lennar and our project manager. We closed and moved in on time and are very happy with our purchase. After 2 months in our home, we are still content and are seeing the homes under construction selling out fast in our neighborhood. I’d recommend Lennar and their new homes to anyone ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar lender

  • August T.
  • Verified Homebuyer
  • May 24, 2024
  • New Caney, TX

More training needed between lennar mort and the sales team. Different options and incentives were originally offered until signing then withdrawn

Lennar responded:
Good afternoon ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

My Lennar Monroe

  • Elise L.
  • Verified Homebuyer
  • May 24, 2024
  • Westfield, IN

I love my new home, the layout is great and it's a good fit for me. The community is wonderful, with many planned activities for residents. A special thank you to Dominique P for her continued support, even after the buying process was completed. I think Osborne Trails is a great place to live.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Heidi

  • Cara G.
  • Verified Homebuyer
  • May 24, 2024
  • Wildomar, CA

Had a great experience, love my new home. Heidi was very responsive and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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