Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18743 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

18743 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

Homeowner

  • John E.
  • Verified HomeBuyer
  • March 21, 2023
  • Ave Maria, FL

Salesman was superior in every aspect. Painting was sloppy and I cleaned it up myself. Overall follow up on punch list items was excellent. Overall very happy to be in our home.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

Sales notified Lennar that the subs were using our power after we closed escrow and we got a high bill even though we had not moved in

  • Reynolds Family L.
  • Verified HomeBuyer
  • March 21, 2023
  • Hockley, TX

Good value for the product we received

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Good communication and very efficient to resolve any problems after moving in.

  • Anonymous
  • Verified HomeBuyer
  • March 13, 2023
  • Hendersonville, TN

We have built custom homes, semi custom and now purchased this package home from Lenar. With all of our experience with private, semi private and now this national large builder. Lenar has had the best and quickest follow through by far. Their communication is excellent, they show up when something is scheduled to be fixed. Since the homes are built so quickly your punch list after move in may be longer however they are very good with following through to correct anything that is not correctly done from the beginning.

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

GREAT SUPPORT FROM BRADY, JOHN, LORI AND GUS

  • Bruce D.
  • Verified HomeBuyer
  • March 07, 2023
  • Simi Valley, CA

GUICK RESPONSE TO ALL ISSUES. LESSER CONFIDENCE IN THE DESIGN CENTER, WRONG FLOORING PUT IN, HAD TO BE REMOVED AND REPLACED, WE WERE TOLD THE WINDOW TREATMENT COMPANY CLOSED FOR 2 WEEKS, NOT TRU ACCORDING TO THE INSTALLER, HMMM???? LIVED WITH NAKED WINDOWS FOR ALMOST A MONTH, NOT GOOD

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Love our home

  • Barret S.
  • Verified HomeBuyer
  • January 17, 2023
  • Indio, CA

We got a great loan through lennar but it was a hassle working with them at times. The builder is great. We had an emergency repair that was taken care of immediately. However still waiting on a cosmetic repair. Overall we got what we wanted so we're happy

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 4

Shirley T

  • Shirley T.
  • Verified HomeBuyer
  • January 12, 2023
  • Fayetteville, GA

The process went very smoothly I was kept informed at all times Whenever I had a concern it was addressed in a timely manner . My only concern was that as a senior citizen the virtual challenges we faced was not taken into consideration, which caused some frustration

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Ron

  • Ronald B.
  • Verified HomeBuyer
  • January 05, 2023
  • Mooresville, NC

Be sure everything is exactly as you want it. Once you close on yours home they are not so Really available! They do respond eventually, Just not as quickly.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Just 1 Disappointment

  • Tracey B.
  • Verified HomeBuyer
  • January 04, 2023
  • Smyrna, GA

Overall the house was well built. I found some imperfections in the details to which I got a response of “within the tolerance” or “built to code”. My biggest disappointment is not getting a stoop. I have a cover, but, the stairs were an afterthought because the designers didn’t contemplate the elevation. They go all the way to the front door unlike the vast majority of the homes in neighborhood. I like the included security elements that made me feel safe from the moment I moved in. Despite the imperfections, I am very happy with my new home.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Pretty good

  • Anonymous
  • Verified HomeBuyer
  • December 27, 2022
  • Chula Vista, CA

Home buying pretty good. Customer care follow up afterwards, slow. Cell reception in area being not so good has affected customer care reps responsiveness.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Good Buying Experience

  • DSrae K.
  • Verified HomeBuyer
  • December 07, 2022
  • Hampton, GA

Overall we had a good buying experience. The home consultants were very friendly as well as the builders and their staff. Everyone was very responsive when we reached out for any issues before and when we initially moved in. I only wish that we had the option to pay for add on’s such as a deck or porch or basement.

Total Score 4


Quality 5

Trustworthiness 5

Value 3

Responsiveness 5

Few hurdles but Lennar responsiveness to issues is good.

  • Anonymous
  • Verified HomeBuyer
  • November 29, 2022
  • Clovis, CA

The responsiveness to issues is good which I liked from Lennar, The agents are very friendly The areas that needs improvement are: sometimes escrow and mortgage agents were too busy sometimes to assist the buyer and doesn't respond, my sales agent was good. One real challenge with Lennar is, please give sufficient time to the buyer to arrange funds and get the keys, The fence was not ready and I still agreed to pay and take the keys but the escrow folks didn't give sufficient time after giving the final escrow price sheet (fence was not ready) Also, I was living a little far, couldn't ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Review of a Lennar home.

  • Anonymous
  • Verified HomeBuyer
  • November 15, 2022
  • Williamsburg, VA

Quality of home appears excellent at this point.

Total Score 4


Quality 5

Trustworthiness 4

Value 5

Responsiveness 4

Great build

  • Jesus s.
  • Verified HomeBuyer
  • October 18, 2022
  • San Antonio, TX

Excellent process and great house

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Very responsive to issues

  • Carolyn D.
  • Verified HomeBuyer
  • September 28, 2022
  • Brush Prairie, WA

I’ve had two Lennar homes and have been very satisfied with the homes and the all in one process they offer! The only thing I have noticed is some of the appliances, kitchen sink are low grade or bottom of the line. If Lennar wants impress even more use top of the line in Everything!

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

The lay out and space

  • Albert J.
  • Verified HomeBuyer
  • September 27, 2022
  • Portland, OR

We love and enjoy the openness and space of the home.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Mission Possible

  • Stephanie Z.
  • Verified HomeBuyer
  • September 21, 2022
  • San Antonio, TX

In March of this year our partnership began with Lennar Homes. A significant change in our family prompted the need to search for a home that could accommodate accessibility needs for our family member. Though the process took over 4 months the team responded to each request. One team member went over and beyond in their exemplary customer service and consistently demonstrated a home buyer centered approach. Travis, New Home Orientation representative, attentiveness to details, follow through for items that required attention, the willingness to research questions with prompt response and ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Trustworthy builder that can get the job done

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2022
  • Denver, CO

Build time was longer than usual due to COVID but quality is good and they fixed all issues found before and after closing. I like Lennar’s everything’s included and that’s lots of value that you would need to pay extra with other builders.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Great value. Wonderful lot. Construction manager is superb

  • Richard P.
  • Verified HomeBuyer
  • September 13, 2022
  • Lewes, DE

We had given up on a new home due to Covid. But when Lennar in Lewes opened a new section with a lot perfect for us, we were thrilled. We were hoping to be in faster than the 8 months it took from contract signing. But 8 months was our absolute limit and Lennar met that goal. Communication during the construction phase was difficult until we realized that the construction manager Tom as the person to go to for reliable information. We valued his honesty and responsiveness. Now that we are in, we have some concerns in that we are the very first house in this development with a ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Great Neighborhood and Fast Support

  • John M.
  • Verified HomeBuyer
  • September 12, 2022
  • Westfield, IN

Our experience with Lennar has been great so far. The house is spacious and we have fantastic neighbors. Lennar's support team has been on top of all of the minor issues that have come up as we are roughly 6 months into our home here. They are fast and follow up to ensure things are taken care of the right way.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Mixed experience.

  • Anonymous
  • Verified HomeBuyer
  • September 07, 2022
  • San Marcos, CA

Mixed experience. Pretty good value with their Everything's Included packages, however the catch is that there is no room for customization outside of flooring, window treatment, and cabinets/counters if your timing is good. What's not included is solar, gutters, and drainage, which are some basic items other builders have included. But overall a large number of "upgrades" that are standard. So if you like a lot of options, Lennar is not the builder for you. Customer service is a bit sub par compared to other builders. Perhaps it had to do with COVID and the absolutely insane seller's market ...

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Lennar - Although Lennar homes aren’t totally custom there are many options

  • Randall R.
  • Verified HomeBuyer
  • July 30, 2022
  • Rosemount, MN

Although Lennar homes aren’t totally custom there are many options and finishes one can choose from. Great workmanship and consistent weekly communication throughout the building process. We love our home!

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Sale was very organized and carried out well.

  • Michael S.
  • Verified HomeBuyer
  • July 26, 2022
  • Sharpsburg, GA

Sale was very organized and carried out well.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

First Time Homeowner

  • Edward T.
  • Verified HomeBuyer
  • July 19, 2022
  • Ruskin, FL

The experience overall was good. A lot of research help me understand the processes of buying a home, before I actually went through the process. Do not inquire about any home without a buyers agent.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

Lennar - I was quite impressed by the construction manager's responses

  • Joseph C.
  • Verified HomeBuyer
  • July 19, 2022
  • Cary, NC

I was quite impressed by the construction manager's responses to our questions and concerns. Also, after closing, Lennar responded very promptly on the problem reports. One area that we wish to have a better/quicker response was the financial area.

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Lennar - Overall, the house buying experience was great but it was annoying

  • Anonymous
  • Verified HomeBuyer
  • July 14, 2022
  • Fresno, CA

Overall, the house buying experience was great but it was annoying at first when Lennar transitioned to a bid form for each release. Additionally, the house construction was extremely delayed but Lennar did their best to make us aware of the upcoming schedule changes and reasons why. I loved knowing that I was getting almost everything I had seen in the model home minus some minor changes due to supply chain issues. I wish we had been made more aware of the material changes so we could request an alternate (not a fan of the lights in my kitchen that were installed versus what the model house ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

Narrow Reviews by Area