Lennar Reviews

Good quality and great customer service

I guess you get what you pay for.

Lennar is the home for anyone who is happy with the exact model presented. During the purchasing process some inquiries or requests were received with a 'No' Sorry. Lennar also put a limit on a reward card presented at the time we closed on the purchased, when ready to use Lennar had pulled the funds back, so missed out. Be careful of any promotions or giveaways. The Construction Manager has been wonderful and quick to respond on some mirror issues.

My house is beautiful the issue is the small things like paint splatter all over the flooring, or how a baseboard is separated from the wall, making hole in a closet while making a repair and yet not fixing the hole. The issues I have involve the workers lack of professionalism and realizing this is someone's home that they have worked very hard for. The plumbing works, the roof doesn't leak, and all the wall are up it was just these little details that if they took an extra step would have made a difference. I still love my home.

After living in the house for a couple of months, my wife and I notice that there are paint spatters on the carpets and other flat surfaces, uneven floors on the second floor, poor grout cleanup on floor tiles through out the house. Agreed that these items are not huge issues (except for the uneven floors upstairs) but with these issues, 5 stars is not possible.

Lennar does there best to guide you through the complete home buying process.

Mike, Mike and Chris have been great to work with. They have been prompt and responsive!!

Well designed with minimal wasted space and material. Typical material quality for a mid level home. These are not custom homes but provide good value for the money. We have had very few problems to date, however our neighbor has had many problems some major. We improved some of the areas of the house to provide a more custom house, but the basic floor plan is very well designed. If this was a custom house I would have made a few changes but overall this floor plan works very well for our needs. It would be great if Lennar had a high end package that would allow you to upgrade to even higher level appliances, water heater, jetted tub, heated tile floors, and better landscaping..... but ..... this keeps construction on a very basic level that the quality can be monitored. ... More

Nice home; alot of repairs needed to be done; Lennar was responsive; they always tried the cheap way first but when that didn't work they always fixed it correctly.

Onsite Builder - Superb Customer Care!

The sales team, design center and construction mangers in addition to Chris that handles the warranty are excellent and appreciate any questions or feedback we have. The quality of the materials/workmanship from the drywall company was below par. So many mistakes and problems with them after I closed.

Bugs, bugs, bugs! We love our NexGen house except for the bugs. We've had 3 different exterminators out to try and get rid of them. I don't know what to do! I'm thinking we might just sell! I don't know how much clearer I can be! Not being vague at all!!!

In general the home seems to be well-built, and Lennar was responsive with issues our inspector found prior to closing. The house seems to be well insulated and reasonably efficient. The garages are deceivingly small and are not very wide or will allow a full-sized truck to be parked inside (too short). The driveways are also very narrow at around 12' wide - several folks have had contractors widen their driveways after purchase. There are minor workmanship issues around the house such as walls that aren't square, trim that isn't square, troweled joints in the sidewalks that aren't square, etc. The base Whirlpool range that comes with homes has a strange grate pattern and pots are not stable when stirring contents inside. The base double ovens seem to work well. The dishwasher had an issue with the gasket but we fixed that ourselves. One of our toilets is leaking at the base, however the rest of the plumbing seems to be OK so far. The quartz counters and subway tile backspalsh in the kitchen is nice, as are the finishes in the master bathroom. ... More

Brad, our sales rep was excellent. The project manager, Jason, was equally helpful. Sherri has been superb in her responsiveness and follow-up with issues.

After closing we had to wait several months for the items to be repaired

The staff is helpful and attentive. As with any new build, problems arise. Problems were attended to quickly.

Nice home, but some touch ups required by Lennar and the owner.

1. The quality of the drywall tape job in the ceiling was very visible in master bedroom, great room, and kitchen. 2. Some of the painting details was marginable. Paint shown on light fixtures, handrail and excessive paint shown on walls. (stairwell & hallway) 3. Although the garage was unfinished, there was one place the drywall tape exposed with no plaster.

We liked the fact that we did not have to choose every light, faucet, paint colors, etc. The Lennar people do an excellent job of choosing those items.

Good for active residents but need to address not so active resident who have dogs. Not even a small dog park or grass in the community center for dogs to play. In my estimation about 40% of the residents have dogs. Even Millenials now love dogs :)

our experience has been good so far they respond quickly to any issues

The quality of work by subcontractors need to looked at very closely. Seems like they just don't care. A few things can happen here and there but at every turn, the process needs to slow down, your name is on it!!

We run out of hot water every time we shower.

The base materials (flooring, interior paint, appliances) are very basic at this price point, possibly with the intent of selling buyers on various upgrades. Certain items (i.e., full gutters, better drainage) should be considered essential in this climate.

My new Lennar Home is a good value for the money, but like almost any new home and home builder, there were a few issues with workmanship. These issues were quickly and completely resolved to my satisfaction. I would have given the overall experience 5 Stars, but the mere process of building a home precludes ANY builder getting 5 Stars.