Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21560 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21560 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

good

  • Valli P.
  • Verified HomeBuyer
  • April 18, 2024
  • McKinney, TX

good and excellent. happy purchase

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

Unfortunate experience

  • Mayumi K.
  • Verified HomeBuyer
  • April 18, 2024
  • Land O' Lakes, FL

Warranty Sharmin builder Travis both of very bad Response too late and all the yelling me I’m coustomer

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Not bad.

  • Alberto G.
  • Verified HomeBuyer
  • April 18, 2024
  • New Port Richey, FL

The house is great. A few issues when we did our orientation. There was a great deal of grout haze on the floor that I had to pay to get cleaned. Not cool. Also, the outside paint on our main wall had alot of streaks. I happen to know that the builders had men painting in the rain. And we are hearing water dripping when we run our sinks upstairs. I believe we have a leak. It hasn't come through the ceiling yet.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

House was not built with attention to detail or cleanliness

  • Robert B.
  • Verified HomeBuyer
  • April 18, 2024
  • Milton, FL

Poor construction management, doorknobs all over the house falling off doors, nails sticking up in the carpet, used razors found in the yard, literally dozens of instances of overspray, you can see points where studs are on the wall (not flush) Garage doesn’t actually fit things with the advertised depth (it’s a couple inches shorter, my truck would’ve fit if it was in fact the 20’ advertised). When I inquired about this I had no response. Lots of electrical and construction debris found in the back yard. All of this was after a home inspection that found unsecured roof shingles, missing ...

Lennar responded:
Good morning Robert and thank you for taking the time to share your feedback with us. We are deeply sorry to hear about the list of issues you've encountered in your new home. I've opened a Corporate case for you and notified upper management to review and assist.

Total Score 2


Quality 1

Trustworthiness 3

Responsiveness 2

Ms

  • Anonymous
  • Verified HomeBuyer
  • April 18, 2024
  • Land O' Lakes, FL

Too many different places that I had to ask questions from. Things need to be streamlined! I was never told a lot of the rules and expenditures I would have. I did not receive any paperwork and was never placed on certain lists. It was a very stressful situation for me. No guidance at all. I am told it probably happened because I paid out right and never went to a closing. Was done on my phone. The paperwork did not get to the different departments. As far as fixing any issues ; the staff has been excellent. Checking even to make sure the job is done. Excellent experience with Josh and ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

It was good experience.

  • Sujoy K.
  • Verified HomeBuyer
  • April 18, 2024
  • Baytown, TX

Representative are very helpful.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Mike Bell

  • James W.
  • Verified HomeBuyer
  • April 18, 2024
  • Naples, FL

Lennar has very unhappy buyers.The problems can be solved easily as most people here have the same problem with the same people. I have been a project manager for the last 30 years and none of the staff I have met would work for me.There is one exception,Mike Bell.Mike is professional and gets things done.He follows up after job is scheduled.You need to hire more like him

Total Score 3


Quality 4

Trustworthiness 2

Responsiveness 2

Amazing experience!!!

  • Mike L.
  • Verified HomeBuyer
  • April 18, 2024
  • San Antonio, TX

Amazing working with the Lennar team and they are very responsive. Will do business again and recommend them.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar Sevilla

  • Daniel G.
  • Verified HomeBuyer
  • April 18, 2024
  • Winchester, CA

This is my second new build purchase from Lennar and I am very happy with the quality and timeliness of the new home I purchased. The sales associate, Rosalee was very professional and followed up with all questions I had. The quality of work is once again excellent and the all included feature is a good value. The service representative David did an outstanding job on the walk through and is very responsive to any needs I have had. I highly recommend the Lennar Builder group.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great Lennar home!

  • Anonymous
  • Verified HomeBuyer
  • April 18, 2024
  • Fontana, CA

We are first time home buyers and absolutely love this house by Lennar. You can tell they took time to think about the design and used high quality materials, our independent inspector was impressed. Since moving in, they have been quick to respond to any warranty issues. Cons- There was some disorganization during the escrow period but I am sure that is the case during most closings. Overall, we choose this company again

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Be cautious

  • Jeffery R.
  • Verified HomeBuyer
  • April 18, 2024
  • Punta Gorda, FL

Was all good during the sale process but sales department was extremely disappointing after the sale didn't even acknowledge my business! Never heard from sales department again ! And a ton of issues after I closed they obviously want your money then disappear their goal is get you in and fix all the problems later not a good business model i love my neighborhood and the amenities but extremely dissatisfied with lennar

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

Too complicated!

  • Anonymous
  • Verified HomeBuyer
  • April 18, 2024
  • Lino Lakes, MN

Too many docusigns and different Lennar logins and people involved. Not fun at all. Should be easier process and one “go to person “ to contact.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 4

Overall good as of now but I think quality wise we have to compromise

  • Nagendra N.
  • Verified HomeBuyer
  • April 18, 2024
  • Exton, PA

Overall good as of now but I think quality wise we have to compromise

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

The great experience of buying a condo

  • Carolyn B.
  • Verified HomeBuyer
  • April 18, 2024
  • Ave Maria, FL

The sales Consultant Morgan Snyder was awesome in the process of buying a condo.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Prompt & professional

  • Justin C.
  • Verified HomeBuyer
  • April 18, 2024
  • Madison, AL

Lennar has been nothing but prompt & professional

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Could be faster resolving issues

  • Gaspar I.
  • Verified HomeBuyer
  • April 18, 2024
  • Parrish, FL

When putting in a clean something that’s not working, takes too long

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Mohammed

  • Mohammed A.
  • Verified HomeBuyer
  • April 18, 2024
  • Port Saint Lucie, FL

Is Muhammad really satisfied great review

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Poor response to issues

  • Uzzell L.
  • Verified HomeBuyer
  • April 18, 2024
  • Port Saint Lucie, FL

1. Closing delayed do to incorrect filing with the city. 2.Never received final Closing papers. 3. Not given access to main entrance for several day finally after numerous complaints received them. 3. Many issues brought to construction Superintendent with his promise to fix such as: Peeling paint on doors Chipped pavers on driveway Papers not removed on exterior vents Came and removed a gutter that was not supposed to be installed and never returned to patch holes

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 1

Built four homes in my lifetime this is the worst builder and crew and general Forman ever no one does their job

  • Carriann C.
  • Verified HomeBuyer
  • April 18, 2024
  • Punta Gorda, FL

Paid cash. Money had to be paid prior to closing. Which was prior to walk through. On Walk through house had a ton of problems and issues and was not even completed. Never had a second walk through which in New York is unheard of to fix all the problems. Morning I closed not one issue on walk through list was addressed and the house still was not finished. To date two months later the home is still not complete let alone items on walk through complete. Now I’m being told I have to take pictures and do item by item on website. Everyone passes the buck not one person handles the situation. It ...

Lennar responded:
Good morning Ms. Carriann, We appreciate you sharing your feedback and are incredibly sorry to hear about the issues you've encountered with your new home. I have opened a corporate case for you and informed upper management in your division for their immediate attention and follow up.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

It’s ok

  • Kenyatta M.
  • Verified HomeBuyer
  • April 18, 2024
  • Indianapolis, IN

They do respond to issues in a timely manner

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar Experience

  • Ralph G.
  • Verified HomeBuyer
  • April 18, 2024
  • Punta Gorda, FL

We were very happy with our experience that included the sales, construction, mortgage and warranty teams. Everyone was very professional, polite and responsive. They have been very interested in ensuring that we are happy with our purchase and experience. This has continued even after our closing and with us being out of state.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Terrible

  • Anonymous
  • Verified HomeBuyer
  • April 18, 2024
  • Punta Gorda, FL

Lennar builds so cheap, finishing work absolutely horrible, rush to close to make there quarter. Not even the faucets are strait... on the other side, they have some good people that respond and work hard with their limited resources. Fantastic property, amenities and neighbors!

Lennar responded:
Thank you for taking the time to share your feedback. We are sorry to hear that you felt rushed to close. We have a warranty program in place to address any warrantable issues after the home is built, please make sure to submit your warranty/service request via Lennar.com.

We do appreciate you highlighting the fantastic property, amenities, neighbors, and the hard work of some of our team members. We are delighted to know you are happy enjoying your new Lennar Home.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Communication

  • Anonymous
  • Verified HomeBuyer
  • April 18, 2024
  • Osteen, FL

This is a first home buying experience. There were issues all along the way. Thank god we had a realtor that was with us every step of the way. Feel there needs more communication. All in all, we are happy with our purchase.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

MindyP

  • Mindy P.
  • Verified HomeBuyer
  • April 18, 2024
  • Port Charlotte, FL

Our home was ready early. We were not prepared for this and it has cost of several thousand dollars. The lack of communication from our sales associate was very poor.

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

Overall experience

  • Matthew P.
  • Verified HomeBuyer
  • April 18, 2024
  • San Antonio, TX

The whole Lennar team was bad and was not responsive to any of our problems all the materials they use are cheap it’s problem after problem

Lennar responded:
We sincerely apologize for the problems you've encountered with your Lennar home. We understand how frustrating it can be to deal with multiple issues and unresponsive communication. I have created a Corporate Case for you and shared this with upper Management in the San Antonio Area for their follow-up.

Total Score 2


Quality 1

Trustworthiness 1

Responsiveness 1

Narrow Reviews by Area