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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21862 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21862 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Good and Bad

  • Dedra S.
  • Verified Homebuyer
  • May 17, 2024
  • Fort Worth, TX

There were good and bad the walk through wasn’t a walk through so there are problems I am finding but lennar is quick to help. When I moved in I had a BIG moving truck I couldn’t pull in the drive way so I parked on the side of the street as my vehicle was on the side of the stree and my sister parked in the drive of the show house as to not block the street it was a Sunday. Some “bald” lady showed up out of nowhere talking to our children about parking in the drive of the show house instead of coming to the adult and just kept staring not being there over night as she saw the EXTRA large ...

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 5

Wish it was better

  • Malucia A.
  • Verified Homebuyer
  • May 17, 2024
  • Fort Pierce, FL

I’ve noticed some of the door panels and sinks are chipped and our bathtub was clogged but Lennar fixed the bathtub

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Quality & trust

  • Alan M.
  • Verified Homebuyer
  • May 17, 2024
  • Rogers, MN

I hold Lennar in high esteem. They provide top quality work and I believe truly have their clients best interests in mind. Quality and trust are two critical words to me and Lennar passes my test. As a new Lennar homeowner in Skye Meadows I am very happy. Lennar you have met & actually exceeded my expectations.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Our new ho.e

  • Harvey H.
  • Verified Homebuyer
  • May 17, 2024
  • Williamsburg, VA

We are pretty pleased with the home we purchased. The responsiveness of the Lennar people has been terrific. My complaint is with the mail delivery. We will have to receive our mail, once the delivery actually begins, from a combined mail cluster a considerable distance from our home. Currently we drive several miles to a post office to collect our mail and this is supposed to change sometime in the future when mail will begin to be delivered to out section of the neighborhood. Other than the mail kerfuffle the overall experience ce has been pretty s.ooth.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Christi was so informative and helpful for orientation Sharon was helpful with closing details. Marie was helpful with loan processing. Scott was not helpful at all after he made the sale !!

  • Eileen C.
  • Verified Homebuyer
  • May 17, 2024
  • Land O' Lakes, FL

Wrote review above without last names

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 3

The Lennar mortgage team was amazing!

  • Andrew W.
  • Verified Homebuyer
  • May 17, 2024
  • Ontario, CA

The walk thru with the builder was good but there were a few places that were marked and not fixed.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 3

Awesome

  • Arturo R.
  • Verified Homebuyer
  • May 17, 2024
  • San Antonio, TX

Great experience and wonderful people

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home review

  • Nicholas S.
  • Verified Homebuyer
  • May 17, 2024
  • Gilbert, SC

Good people. House meets code but that's about it.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Great opportunity for 55plus homes!

  • Nancy A.
  • Verified Homebuyer
  • May 17, 2024
  • Parrish, FL

We were happy with the home and special features that were included. I.e, crown molding, fans, attic room, tray ceilings. Would like more choices regarding color, paint & upgraded appliances. But overall, good value for the price. Amenities will be appreciated!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Great Home buying experience!

  • Juan R.
  • Verified Homebuyer
  • May 17, 2024
  • Fort Worth, TX

We are moving to Northpoint Cottage and most of the process was done electronically. The process was streamline and the Lennar Sales Team were totally committed to help us. Thanks.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Estamos satisfecho

  • Juan M.
  • Verified Homebuyer
  • May 17, 2024
  • Bastrop, TX

100% recomendado estamos feliz con nuestra casa

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Osam...good

  • Ashishkumar G.
  • Verified Homebuyer
  • May 17, 2024
  • Hemet, CA

Nice just say any body if you wants by new home ..I recommend by lennar homes

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Owner

  • Ramon R.
  • Verified Homebuyer
  • May 17, 2024
  • Davenport, FL

There is no other word to describe the gratitude that I have with the whole process from the beginning until the end with all the people that was involved with this dream that I had for years that at one point I saw my self giving up on trying again until I saw the good possibility with Lennar homes and there good reviews which were actually my boost to try one more time, and see I was not wrong this time. Thank you Lennar homes for everything you guys have done for me a my family, now I can call and tell my family "Welcome Home". God bless all..

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Won't service bad sod!!

  • Richard P.
  • Verified Homebuyer
  • May 17, 2024
  • Summerville, SC

Sod was laid dominant at the time. Once growth began weeds popped up. I was told nothing could be done. Also the sod was supposed to be rolled and two after close still not done . When the lawn service cuts they are making ruts and tearing up loss sod. Ruining the lawn!!

Lennar responded:
Thank you for taking the time to share your experience with us. I’m sorry you aren’t satisfied with how the sod turned out. If this is still under warranty, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a prompt resolution.

Sincerely,
Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 1

Very happy with everything so far.

  • Anonymous
  • Verified Homebuyer
  • May 17, 2024
  • Westfield, IN

Having a great response with the team that follow up and corrects any fault I have found. They are polite and concerned.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 5

Whole Process was very smooth from starting to closing. Lennar really did great Job!

  • Anonymous
  • Verified Homebuyer
  • May 17, 2024
  • Raleigh, NC

Whole Process was very smooth from starting to closing. Lennar really did great Job! Seems like Lennar has very strong process in place at each stage Lennar have designated Individuals who are in contact with us to make process very very smooth, as first time Home Buyer i had lot of concerns but with Lennar at right time some one will reach out to you and update next steps in advance. Lennar is on time with Delivery and fixed all Inspection issues. For Middle class families Lennar is fulfilling their Dream for own house and raise kids and Family. Lennar has become part of our life moving ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ancco

  • Omar A.
  • Verified Homebuyer
  • May 17, 2024
  • Winter Haven, FL

They helped us a lot, with costs and closing... we are happy with Lennar...

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 4

DISGUSTING, DONT DO IT!

  • Anonymous
  • Verified Homebuyer
  • May 17, 2024
  • Plant City, FL

DO NOT buy from LENNAR! They are the MOST unreliable, RACIST and worst people to work with. We are first time home buyers and they made the process extremely difficult for us to purchase a home. We also felt that some of the people involved in our home buying process were very prejudiced and racist and they contributed to the difficulties that we experienced throughout the process. They did EVERYTHING they could to try to ensure that we didn’t get a home. Their loan officers are THE WORST! Please save yourself the heartache. Their homes are cheap and you end up having to take care of things ...

Lennar responded:
Thank you for sharing your experience with us. We're sorry to hear you felt that way, It is not the Lennar way of conducting business.

If you have any questions or outstanding warranty issues related to this, please submit a warranty request online through your Lennar account. This ensures a documented and prioritized resolution.

We're committed to improving your experience and would love the opportunity to earn back your trust.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great home amenities and customer service.

  • Anonymous
  • Verified Homebuyer
  • May 17, 2024
  • League City, TX

We are excited to be a part of the Samara Community in League City, Texas. We love the layout of our new home and all the amenities included in our purchase. The neighbors are very friendly and we look forward to many years of comfortable living here.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great buyer Experience

  • Daniel S.
  • Verified Homebuyer
  • May 17, 2024
  • Fort Myers, FL

Everything went great from start to finish. No issues came up and all my concerns were handled promptly.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Very basic work

  • Sandeep A.
  • Verified Homebuyer
  • May 17, 2024
  • Oswego, IL

We were handed over hose without drive way , without landscaping , it is 2 months now , still not complete, basic work, few electric outlets. , floor uneven , poor floor carpets, no vanity lights in bathrooms or drive way, space between garage door and floor , no back slash

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Sales Office Experience

  • Stella H.
  • Verified Homebuyer
  • May 17, 2024
  • Ferris, TX

My sales person was Brian, all around just rude! If it wasn’t for the price of the homes, I would have not bought from him. Rush construction manager fixed my issue very fast, he didn’t however power wash the concrete like promised, pretty muddy on my street. All in all, I think the experience could have been better

Lennar responded:
Thank you Stella for taking the time to share your feedback with us. We are sorry to hear we did not meet your expectations. If there were any outstanding warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 4

Trustworthiness 3

Responsiveness 3

Nice house - but don’t expect perfect.

  • Anita H.
  • Verified Homebuyer
  • May 17, 2024
  • Maiden, NC

Buying a Lennar home was fairly easy. This is my first “brand new” home purchase. I didn’t expect a perfect house at this price point, but there were a few things that surprised me. Things I didn’t expect: 1. My closing date was used as leverage to not get things fixed during the pre-closing walk-through. “If you need that done it may delay your closing.” 2. The house was not cleaned. I had to mop the floors and wipe down the countertops before I moved in. 3. Gravel and construction trash was in the yard. I had to rake out the garbage from the grass. 4. After I pulled out the ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Quality of materials and workmanship are NOT what they were 20 years ago !!!!

  • Patricia M.
  • Verified Homebuyer
  • May 16, 2024
  • New Port Richey, FL

I'm EXTREMELY disappointed in the quality of materials and labor . I bought this Townhome because' Lennar' was the builder. Ryan Homes has comparable prices and locations but I chose this because Lennar had such a good name in the building industry. My other home here in FL was not a Lennar but my dad's home, built 2003, is Lennar and the quality of his home is excellent, I would NOT recommend Lennar to anyone these days. They do not build anything. They sub it all out and the contractors get paid for the job, not the quality of the work. -- Granite countertop seems are very ...

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 4

Unhappy New Home Owner

  • Anonymous
  • Verified Homebuyer
  • May 15, 2024
  • Cottage Grove, MN

Very disappointed with lot grading! When picked out the lot was a nice flat lot. Never did Lennar show us the topography map. Now we have a patio with a very steep fall off! Not happy!

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 3

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