Skip main navigation

Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21977 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21977 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

My new home

  • Sonia T.
  • Verified Homebuyer
  • May 24, 2024
  • Saint Cloud, FL

The realtor was spectacular, the area and architecture beautiful. good after-sales service, the only problem was with the electricity outlets that we had to complain about for the tower washer and dryer.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Great relationship

  • Caroline P.
  • Verified Homebuyer
  • May 24, 2024
  • Winter Haven, FL

I had a very good experience with Lennar specifically Mariangel.. she helps me with everything I need. Thank you. The house is amazing.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent home buying experience with Lennar

  • Lilibeth P.
  • Verified Homebuyer
  • May 24, 2024
  • Rosenberg, TX

Our home buying experience with Lennar was great. Did not have to wait long, was approved almost right away. Only small downside is that we were not able to choose our closing date (moving fr a diff state while still in the process of transitioning to new job) but all is well and kudos to Lennar for the wonderful job and we love our new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Not very professional

  • Manish K.
  • Verified Homebuyer
  • May 24, 2024
  • Converse, TX

Lennar professional does not seems very helpful and responsive.

Lennar responded:
Good afternoon ...

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Terrible closing experience!

  • Maria G.
  • Verified Homebuyer
  • May 24, 2024
  • Ave Maria, FL

I was pushed to close when the house was not finished and ready for closing just because Lennars only priority is to meet their monthly sales numbers, not client satisfaction, service and quality. There were multiple unfinished things in the house … the punch list at walkthrough had over fifty items that needed to be done or fixed. Then as soon as we closed and Lennar got paid in full there were no responses or support to get things fixed. Multiple emails and visits to the sales center to try to get any attention. It has been 2 months from closing and not all things are done or fixed to ...

Lennar responded:
Good afternoon ...

Total Score 2


Quality 1

Trustworthiness 2

Responsiveness 1

Lennar is great!

  • Brucke L.
  • Verified Homebuyer
  • May 24, 2024
  • Rosemount, MN

Great orientation and move-in experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great new home. Great sales rep.

  • Deborah B.
  • Verified Homebuyer
  • May 24, 2024
  • Statesville, NC

We love our new home. We love the floorplan and the covered deck. The construction supervisor was extremely knowledgeable and made sure the issues found by our home inspector were taken care of before closing. After the closing we found a crack in the tub surround and they promptly had it repaired by a very experienced vendor. The one negative - they should paint the baseboards with semi-gloss instead of flat paint.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

1st home

  • Madeline D.
  • Verified Homebuyer
  • May 24, 2024
  • Princeton, TX

I m so excited and happy they have made my experience very enjoyable and helpful. I couldn’t have asked for anything more. I love just because I purchased they make sure it wasn’t about just a purchase.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Ron

  • Ronald C.
  • Verified Homebuyer
  • May 24, 2024
  • Azle, TX

They were great though the process went realy fast had to close in 3 weeks

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

happy so far

  • Anonymous
  • Verified Homebuyer
  • May 24, 2024
  • San Antonio, FL

very please with customer service, Very quick to response to issues

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Half finished - no responses

  • Jeffery W.
  • Verified Homebuyer
  • May 24, 2024
  • Las Vegas, NV

I've had a few issues that nobody can address and I'm getting tired of reaching out. Crap quality

Lennar responded:
Good afternoon ...

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Great Experience at Beachwalk

  • David B.
  • Verified Homebuyer
  • May 24, 2024
  • Calabash, NC

We recently purchased a new Lennar home at BeachWalk in Calabash, NC. The buying experience was very simple since we were cash buyers. Basically we selected our home, put down a deposit and waited for it to be finished so we could get our inspections. It was a very easy process and there was good communication with Lennar and our project manager. We closed and moved in on time and are very happy with our purchase. After 2 months in our home, we are still content and are seeing the homes under construction selling out fast in our neighborhood. I’d recommend Lennar and their new homes to anyone ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lennar lender

  • August T.
  • Verified Homebuyer
  • May 24, 2024
  • New Caney, TX

More training needed between lennar mort and the sales team. Different options and incentives were originally offered until signing then withdrawn

Lennar responded:
Good afternoon ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

My Lennar Monroe

  • Elise L.
  • Verified Homebuyer
  • May 24, 2024
  • Westfield, IN

I love my new home, the layout is great and it's a good fit for me. The community is wonderful, with many planned activities for residents. A special thank you to Dominique P for her continued support, even after the buying process was completed. I think Osborne Trails is a great place to live.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Heidi

  • Cara G.
  • Verified Homebuyer
  • May 24, 2024
  • Wildomar, CA

Had a great experience, love my new home. Heidi was very responsive and helpful.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Couldn't be happier. The team a lennar was top notch.

  • Steve F.
  • Verified Homebuyer
  • May 24, 2024
  • Fort Worth, TX

Overall experience was great. The finance team was always will to answer my million questions. Lol.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Terrible home buying experience

  • Zacary B.
  • Verified Homebuyer
  • May 24, 2024
  • Winter Haven, FL

I highly recommend RUNNING away from any Lennar neighborhood. This is a joke of a home buying process and they should be out of business.

Lennar responded:
Good afternoon Zacary,

We are sorry to hear that your home-buying experience was not up to your expectations. We take all feedback seriously and are always looking for ways to improve.

If there are any general questions or warrantable issues, please do not hesitate to contact us by submitting a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Sincerely,

Lennar Corporate Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

BUYING EXPERIENCE

  • Shanell R.
  • Verified Homebuyer
  • May 24, 2024
  • Essex, MD

During the buying experience I was displease to be told by my salesperson, Michael that i could not choose anything with regards to my home to include the lot and that I had to take what was given to me. In addition I requested a water view and was told that the remaining homes were sold and that wasnt true. On my first walkthrough with David he suggested that I ask my salesperson about rebates for my home and Mike told me he had no help for rme. Finally during my final walk through with Derrick the intrusion detector/sensor was discovered to not have been installed and he said he would have ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Beautiful Home

  • Thomas P.
  • Verified Homebuyer
  • May 24, 2024
  • Menifee, CA

Honestly, we were hesitant at first but eventually as we got through the process and was so fortunate to secure financing, we had a wonderful experience. The Lennar team did a wonderful job keeping us updated, addressing concerns, and ensured we had a smooth closing process.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

My second purchase of a new Lennar home.

  • Carolyn G.
  • Verified Homebuyer
  • May 24, 2024
  • Lewes, DE

I purchased a Lennar home that was already completed do to timing issues with the sale of my home. Doing this on my own for the first time, I sought out Lennar because of a good experience in VA with a Lennar home we bought in 2017. I’m enjoying my new home and everyone at Lennar and their suppliers has been kind, courteous and responsive to any issues or questions I have had in these first two months.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

ok

  • Anonymous
  • Verified Homebuyer
  • May 24, 2024
  • Raleigh, NC

Not that Good! Not that Good!

Lennar responded:
Good afternoon, I am sorry to hear that we did not meet your expectations.

For general inquiries or warranty/service requests, please don't hesitate to reach out to our customer care team by submitting an online request through your Lennar Account. This ensures your request is documented and prioritized for a quicker resolution.

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 2

Nothing short of amazing

  • Brian D.
  • Verified Homebuyer
  • May 23, 2024
  • Summerville, SC

Everything from start to finish was on point, easier than buying someone else’s issue, highly recommend new construction

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Over all I am pleased there have been a couple issues.

  • Michael F.
  • Verified Homebuyer
  • May 23, 2024
  • Fontana, CA

Over all I am pleased but there has been a couple issues.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

MJ was fabulous

  • Elizabeth J.
  • Verified Homebuyer
  • May 23, 2024
  • Las Vegas, NV

MJ was fab. She was very friendly, professional & thorough.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Lemoore

  • Anonymous
  • Verified Homebuyer
  • May 23, 2024
  • Lemoore, CA

Did not contact you on the phone to ensure you want to lock in your rate. Only contact made was all through email. Made changes to the floor plan after signing and completed a final walk through. Baseboards cracking.

Lennar responded:
Good ...

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Narrow Reviews by Area