Lennar Reviews

Very happy with Lennar workmanship and layout. I had no idea how responsive the Lennar Customer Care Group would be with new home problems......nothing short of OUTSTANDING! Three issues were addressed within 36hrs. One corrected by a phone call. Roofing issue 24hrs and fixed, Faulty Wiring troubleshooting 36hrs (not Lennar, but to a new Clothes Dryer issue). My priority became Customer Cares priority and we really appreciate that.

Genuinely had a good experience, but the ball was dropped when my walk through punch list was forgotten. Ended up having to move in without issues being addressed like they should have before closing day. Other than that, it was a good experience.

Buying a new build was really scary even though we have gone the home buying process before. The representative in the office was very friendly and helpful. Communications was a little delayed but we had questions answered anyway. Loan officer definitely needs to work on their communication. It would take days to get answer and there were times when she didn’t even answer some simple questions which was a little frustrating. There were alot of models to look at and seemed well built. We would recommend to work with Lennar compared to other builders.

Overall, it's worth for the money. But I feel they could have provided a bit more quality items for the same price. As an example, in guest bathrooms, they are proving small tiles, very labor intensive, and needs more cleaning by homeowners on a weekly basis. Instead, they could have provided either big tiles/less labor or even the new cheap big vinyl sheets. No basic fixtures like toilet paper holders in bathrooms.

Customer care Response is very fast

I was in a hurry to get into my new house and everyone at Lennar made the impossible possible- found my house and closed within two weeks thanks to all the incredible people at Lennar.. and there’s a lot of them!

I read a lot of reviews online about the horrors some people experienced with Lennar so I was a little concerned when purchasing my home in Carnes Crossroads in SC as they were the only builder. The whole mortgage process was very smooth and easy and we were informed and communicated with often. The build was also completed to our satisfaction with few items needing attention which were resolved quickly. Overall it was a good experience.

I would do it again!

You have no choices. I needed ADA grab bars and other ADA things, but had to have them installed after moving in.

Our overall experience has been very good. The staff is responsive and helpful. Our construction manager is beyond excellent. We realize that Lennar is not a custom builder. However there are a few items that should be offered as an option. The appliances are not reflective of the quality reputation the builder continues to enjoy. We would recommend Lennar to anyone looking to buy a new home.

The process to submit documentation for our mortgage was tedious. We had very few issues with the building process, although we are in the process of getting a tile repair done. We wish the windows were of better quality because there is a lot of condensation on them with the cold outside and heat inside. The appliances are very basic and we did replace all of them. We are very happy with the "bones" of our home and feel it is sturdy and of quality construction. We are overall very happy with our new home.

Extremely pleased, would do it again without a doubt. Great Team!

There were delays in finishing the home, tied to the local government and permits being issued. What was troubling was that Lennar communicated a time frame that was not reliable. What was originally a late September closing turned out to be a late November. My recommendation to Lennar is to provide a time range for closing/completion, not a tentative date.

The process was easy. I had a.small.issue but they sent a technician out in a timely manner to address it.

Lennar delivered right on time as promised. It was disappointing that even the smallest request ( leave the wire clothing rods off and I’ll do my own) was not even considered. Mackenzie (sales representative) was snarky and hard to deal with. I also wanted a small name change from the contract to the closing documents and wouldn’t even consider ( cost me an additional $82 to add a quit claim deed to make name change after closing) and I paid cash for the home. I am very satisfied with the overall construction and appliances; though w/d could be more sturdy.

Overall great experience. However I am disappointed about their Sale Representative Cedric because he ignored my calls or messages several times and would only get a response after I follow up again a few days later. Sometimes I leave him voicemail too and would not get a response. And this is after I paid my deposit and also after moving to the property. But Kudos to their Customer Care Rep Alex who is on the other hand very responsive and quick on issues/problem solving with the new property I just purchased.

Make sure you have a final walk thru to verify any defects were fixed. Take pictures and write down everything that needs fixed and also keep track of all things you need to do before closing and after closing. Make sure HOA is fully explained to you so not caught off guard with first mail for payment. Expect deposits needed for utilities. But most of all enjoy your new home.

Love my new home… specifically I like the floor plan and the fenced backyard.

a lot of extra effort in the details will be better, details are where the money is.

We enjoyed working with Suzanne and Andrea of Lennar Homes. Also, Travis and Marshall were very good during our walk-thru. I did feel like there were so many people doing all different type of jobs within Lennar that it was hard to keep everyone straight.

However, I had a terrible experience with Lennar tille company. It was very frustrating and disappointing experience. The day of the closing, my wife and I end up on the street with no place to live because, Lennar tittle didn’t do their job. They realized the down payment money was not was not there, when they were about to give the key if my house. And the worst part is, that they didn’t take responsibility for their mistake.

Second home purchased from Lennar, so you know we enjoy their homes! I feel this house was “rushed” compared to first home. Some of workmanship in this home not up to par— hoping with 60 day review items will be taken care of! Love our home and would buy another from Lennar- BUT WE ARE NEVER MOVING!!! :-)

This is our second production home purchase in the past four years. The other was from Taylor Morrison. Lennar provided a better overall experience than did Taylor Morrison. The home purchase process was relatively uneventful. All promises from the builder were kept. The home was not ready to close on the estimated date. That required an additional move on our part the cost of which was willingly borne by Lennar. We are satisfied with the home construction with the understanding that this was a production build. For the most part, builder grade materials and workmanship was expected and received. This necessitates much after the purchase modifications and improvements, but such was expected by us. The community is a pleasure in which to reside, and we have no regrets with our purchase. I would certainly purchase again from Lennar, and would recommend them to others. ... More

Although I love my house with the money we spent there were things that surprised me that I was not happy with. One the paint job in this house was a cheap notoriousness that took not only lots of paint to cover up but also a lot of sanding. The grout to all the tile was done poorly. The bangs and dings throughout the house was clearly laziness from the crews. On the other hand, for the company to continue to fix things is a plus. I will say there were a few things that they are putting off because of the time of year which makes me believe they truly care. The quality of the upgrades we paid for was well worth it after looking at my neighbors homes. I would have been greatly disappointed if we had not upgraded. ... More

The entire process was very difficult, yet thanks to your team I was able to maneuver with ease through those difficult moments . Thank you