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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21977 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21977 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Fantastic crew and excellent value!

  • Jay S.
  • Verified Homebuyer
  • May 18, 2024
  • Heber City, UT

Everything with the buying was seamless, great experience!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Don’t get a loan from lennar

  • Hanan H.
  • Verified Homebuyer
  • May 18, 2024
  • League City, TX

The only good thing about this experience is Josh when i first bought the house. The lending process and about of defects in walkthrough, make me never want to recommend this company

Lennar responded:
Good afternoon Hanan,

Thank you for sharing your experience with us, both the positive and the areas for improvement. We're committed to making things great moving forward.

If you have any general requests for information or warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Total Score 1


Quality 3

Trustworthiness 2

Responsiveness 1

House buying was easy enough

  • Lyle P.
  • Verified Homebuyer
  • May 18, 2024
  • Princeton, TX

The house buying process was easy, if a pain. They keep bothering me with unnecessary comments.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 3

Mixed Experience with Lennar House Purchase

  • Anonymous
  • Verified Homebuyer
  • May 18, 2024
  • Fresno, CA

I recently bought a house from Lennar, and overall, the experience has been a mix of positives and negatives. Here is a detailed review of my homebuying journey: **Overall Homebuying Experience: ★★★☆☆** The house looks good, and I was initially pleased with my purchase. However, during the home orientation, I noticed several color spots around the house that were not properly addressed. This left a less-than-perfect first impression. **Quality of Workmanship & Materials: ★★☆☆☆** Unfortunately, the quality of workmanship and materials left much to be desired. During my move-in, my ...

Total Score 3


Quality 3

Trustworthiness 5

Responsiveness 5

Great starter home!

  • Andrea W.
  • Verified Homebuyer
  • May 18, 2024
  • Lemoore, CA

Lennar homes are designed with the area nearby in mind. I am so happy with my new build. My husband and I did a lot of research and had very manageable expectations after reading others reviews of Lennar and their new builds. Yes, there are built fast and not everything is perfect. With that in mind, we are very happy with the home we purchased. Greg at Avertine in Lemoore looked out for us better than I did for myself! He was exceptional in making sure everything was perfect for sign off. With the incentives offered, it is the best option out there for anyone looking to buy in this market.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Process

  • Eduardo M.
  • Verified Homebuyer
  • May 17, 2024
  • Richmond, TX

The team was great since the loan officer, the sales team,construction manager and the concierge staff,they made my process almost stress free

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar’s The Medallion

  • Tonya R.
  • Verified Homebuyer
  • May 17, 2024
  • Dunnellon, FL

I moved here about a year ago and it took me so long to find the house that was built in such a unique and beautiful way. Trust me I had seen other builds but none of the others had such a great quality and the lennar realtor and the loan processors were very informative every step of the way. I understand that they do not want me to say the people who had helped me… I will continue to send the people who helped me from the lennar my family, friends, colleagues, and clients. Who are looking for a new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Review

  • Margaret S.
  • Verified Homebuyer
  • May 17, 2024
  • San Antonio, TX

Entire process was very good. I like the good quality and value of my new home. I have a problem with my dogs digging under the fence and getting out of the yard. Builders were ok with fixing up the house before we moved in. Closing was delayed several times before we finally got to move in.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Hartford Model in Cascades

  • Joseph C.
  • Verified Homebuyer
  • May 17, 2024
  • Davenport, FL

We had a great experience with the builder, From watching our home be built to our walkthrough, Thanks Dan'te, and moving into our new home.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Affordable house.

  • Anonymous
  • Verified Homebuyer
  • May 17, 2024
  • Lockhart, TX

Affordable house. I understand I was getting a house cheaper than the rest of the market average and that's what I feel like I got. Not a fan of the process you walk the house prior to your closing date and get told no need to point out every defficiency they'll all get addressed. Then you walk it right before closing and get told "if we didn't point it out last time we can't address it now". When you get told that feels very scummy. Had a plumbing leak week of move in. Items were not addressed prior to closing but that's on me for agreeing to sign. Main construction lead not a pleasant ...

Total Score 3


Quality 3

Trustworthiness 2

Responsiveness 1

Not a good experience.

  • Anne Z.
  • Verified Homebuyer
  • May 17, 2024
  • Winfield, IN

We’ve had several issues starting at the signing of the contract to present day. It’s not an experience to at I would want to relive. At this point would be hard to recommend to others. Sorry!

Lennar responded:
Good afternoon Anne,

Thank you for taking the time to share your feedback with us. We are sorry to hear you have had such a bad experience. We hope that we can offer you a better experience as a Lennar Homeowner. Please do not hesitate to reach out to your customer care team if you have any general requests for information or warrantable issues, by submitting a warranty/service request online through your Lennar Account.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 2

Could be better

  • Makayle H.
  • Verified Homebuyer
  • May 17, 2024
  • New Caney, TX

My whole process was very fast. Within the short period however, the loan process was very frustrating. The loan officer was difficult to reach at times plus some of the people who were working my loan lived in another time zone, making it even harder to communicate/connect with. The person who initiated the homebuying process basically disappeared after I put my down payment down. As a first time homeowner, I feel like the experience could’ve been way better.The house overall was nice until I moved in and experienced 2 roof leaks from the sealant being broken. Though it was quickly fixed, I ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 4

Lackluster quality of materials

  • Anonymous
  • Verified Homebuyer
  • May 17, 2024
  • Summerville, SC

The baseboards are all cardboard. They never finished our yard. The roads are always clogged with construction workers all over the place. They wake you up banging at 6 am. The closets all needed to be braces downstairs. The construction vehicles have created cracks in our driveway. We have found more paint issues. Our first person dealing with Pam was awesome and extremely helpful but from there very lackluster.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Listen, everything that I asked about was accomplished except the poor job on the lawn.

  • Anthony N.
  • Verified Homebuyer
  • May 17, 2024
  • Whitestown, IN

I'm still waiting for something to be done about it. Being the last house on the block and near the about to be built community pool it seems like they threw in last minute grass. I'm working on the front lawn, but it's taking a little time. I'm also working on the sides of the house to remove the dirt and stones that 2 young men (didn't understand or speak English, it was hard to communicate with them) tried to fill in the gaps. The dirt and stones came from the grounds where the community pool will be. BTW: I don't blame them they were told what to do. This will take time to do. At 76 ...

Total Score 5


Quality 4

Trustworthiness 3

Responsiveness 4

Not satisfied

  • Anonymous
  • Verified Homebuyer
  • May 17, 2024
  • Parker, CO

Our closing date has been moved and no proper communication and the delay of everything though the documents has been submitted a couple months back before closing date. Travelling all the way from WI to CO for closing in bad weather and information on cancellation due to underwriting delays and the Sales responsibility and each of the persons involved was very concerned. The response of delays and the way staff communicate was not good . It’s kind of staff answering like you take or leave the agreement for the conversations which we have concerns about the insurance. It was overall pathetic ...

Lennar responded:
Good ...

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

My wife and I were very pleased with the professionalism of the builder and the construction manager.

  • Glenn H.
  • Verified Homebuyer
  • May 17, 2024
  • Zephyrhills, FL

I would like potential home buyers to know that the team at Lennar is awesome to work with. The loan officers are friendly and courteous. The are more than willing to answer any questions you may have as well taking care of all documentation needed to process your loan in a timely manner, They respond to emails and phone calls promptly. The construction manager was also great to work with providing updated information on a regular basis. We were very pleased with the quality of the way our home was built. The closing department was also great. We highly recommend Lennar to anyone considering ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Liberation Model

  • Anonymous
  • Verified Homebuyer
  • May 17, 2024
  • Wimauma, FL

Purchase this model only for because of the layout and having my mom close. Excellent floor plan. Quality of work and materials used could be better. Compromise only for floorplan layout and lot size.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

Norman has been very helpful.

  • Michael R.
  • Verified Homebuyer
  • May 17, 2024
  • Dayton, NV

The few problems we have have been addressed and resolved very quickly. We have been very satisfied with our new home and all or the Lennar staff we have asked for assistance and information.

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Would not recommend

  • Anonymous
  • Verified Homebuyer
  • May 17, 2024
  • Jarrell, TX

Horrible experience off the bat. Realtor lied about the property line. house wasn’t finished when it was supposed To be on our “final walkthrough”. I felt very rushed and pressured to sign paperwork. I will never buy a lennar home again.

Lennar responded:
Good ...

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

Nice 55 plus community!

  • Dennis F.
  • Verified Homebuyer
  • May 17, 2024
  • Westfield, IN

Overall total experience went very well. Quality of home appears to be very good. Any issues that I’ve had has been dealt with promptly and done correctly. Also, sales staff were pleasant to work with and helpful.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Had no issues with the builder.

  • Cynthia O.
  • Verified Homebuyer
  • May 17, 2024
  • Lowell, IN

Did not care for one of the Lennar Mortgage folks. Rick was very abrupt every time I had to speak with him. Always trying to talk past me and really did not listen to what I had to say. He tried making me get a loan for $10,000 more than what I needed. The only reason I stayed with them was because the rate they offered compared to other lenders.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Kacey was a joy to work with. So very helpful.

  • Phillip S.
  • Verified Homebuyer
  • May 17, 2024
  • Conroe, TX

Major complaint was in the lawn. Sod was placed haphazardly. Very uneven and hazardous to walk on. High spots and low spots can cause ankle twists and tripping.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Everything went well with the exception of my Lennar Rep

  • Andy C.
  • Verified Homebuyer
  • May 17, 2024
  • Crandall, TX

I had a pleasant experience with my construction manager and my warranty tech that met me on site and explained everything to me. They both wonderful and only because of them, would I rate this super high. The absolute worst part of this experience was my Lennar Sales Rep. Martha didn't really explain anything I had asked her to. She just gave me the basic information and showed me the house. Thankfully, when I went to a different Lennar Sales Rep (Princeton Lennar was amazing!) the week before that explained everything very well and took care of me. I just wasn't approved for the house ...

Lennar responded:
Good afternoon Andy,

Thank you for sharing the good and the bad. All feedback is welcomed and appreciated and we consider it a gift!

We are happy to hear you had an amazing experience with the Construction Manager and Customer Care Rep (Warranty).

If you ever encounter any warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Sincerely, Lennar Corporate Customer Care

Total Score 2


Quality 5

Trustworthiness 5

Responsiveness 3

Just OK- not the best quality.

  • Jesus G.
  • Verified Homebuyer
  • May 17, 2024
  • San Antonio, TX

Home buying process with Lennar lender was not smooth lots of back and forth. Quality of home is just ok. Considering the amount of HOA fees I would expect some community amenities but there are none.

Lennar responded:
Good morning Jesus,

Thank you for taking the time to share your feedback with us. I am sorry to hear your home-buying process was not smooth. We hope you are now enjoying your home and that moving forward, all experiences with us run smoothly.

If there are any warrantable issues, please submit a warranty request online through your Lennar Account. This ensures your request is documented and prioritized for a quick resolution.

Sincerely,

Lennar Corporate Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Walkthroughs

  • Richard C.
  • Verified Homebuyer
  • May 17, 2024
  • Summerville, SC

I believe the walkthroughs are more for show than making all corrections. The major items were handled but the "minor" items that are more cosmetic are really not addressed.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

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