Lennar Reviews

Overall satisfied, there are issues, but some they will fix right away, others they might deny.

House is great, dealing with their mortgage people was not enjoyable. You can buy better homes, better quality, but the closest thing that Del Webb had to offer was way more than 100k higher in price. I have no regrets, this is my 2nd Lennar home in 6 years.

We started the homebuying process the homebuying process in October. The overall process took a very long time. Initial closing was supposed to be mid January, but it got pushed out a number of times. End of January, then early February. And all final closing "certifications" from Lennar didn't happen until beginning of February. Being on credit lock down for 4 months is a LOT. To have to wait 4 months to do anything because the final approval on the mortgage was delayed was more than a little stressful.

I'm sure others have covered all the typical pros & cons of the home itself. The one area I find highly frustrating is moving into a new home and it backs to a future phase that has been postponed. That land which many new homeowners view everyday since it's right in their back yard has piles of trash and debris 2 stories or higher. It also has mountains of dirt at least 3 stories high. There's more but I'll digress. My understanding is that it will be a year or more before anything is done with this mess. Lennar needs to address this in Horizon's at Summers Corner even if it's just removing the trash & huge steel containers and then leveling out the dirt. Anything would be an improvement to make this eyesore less painful to us new homeowners. ... More

We enjoyed the process. The sales agent was very welcoming and knowledgeable. The closing day was longer than usual but the misunderstanding was cleared and we finally closed the same day. The meetings with the house manager were very helpful.

Working with Jenna was amazing. She went way above her job title to help me through the steps to complete the purchase. She was there for me from day one, and is still there to help with all I need. I’m happy with the home, so far no issues. Everything with Lennar was great, except going through the mortgage experience.

The process was a bit strange that you had to be pre-approved before being able to make an offer on the home. Actually worked out better for us in the long run. Second time we bought a Lennar home. HATE that you. Ant modify anything as it’s being built. I understand they want to keep the price down but really should put a cabinet above the space for the refrigerator and who still uses drop in sinks for new builds? Happy with everything else would just love to not have carpet in rooms and then have to pull it out to put the other flooring in that’s already installed in the house. Still, a good buy in a great location. ... More

We had very good experience with both Blake the Project Manager and Caitlin the Warranty Rep for our home. They were very responsive to our requests and followed through to completion.

Average builder but cost effective

There have been some minor issues with home construction. But the Concierge, Construction, and 2 of 3 Customer Service individuals have gone the extra mile in being very flexible and helpful. The main customer service rep assigned to me has been excellent. There were also some issues with the loan process that caused unnecessary delays and misunderstandings. But other employees at Lennar Mortgage rectified the issues. Currently in the process of resolving some inconsistent information. Lennar Title was very professional, efficient and responsive. Overall, a good experience so far.

Working with Lennar overall was positive. However, you have to understand what you are getting which is a quality spec home at a good price. You get what you get. They mass produce houses and you will have the occasional issue. Also certain things may or may not be included.

I like the quick response to any issues with the house. The repairmen were very courteous and professional.

IS HARD TO CONTAC HOA

We love the floor plan. Was disappointed in 2 x 4 vs 2 x 6 studs. The build should have more insulation included. No major issues at this 3 months in. Closing was seamless. We hope to live here for many years.

On time response.. cooperative

Overall quality is OK - biggest complaint is the sheer amount of trash left over from the builders. Rusty metal pins, screws/nails, shingles, concrete pour-over from the patio in the grass. Nightmare for anyone with kids or pets!!

Beautiful home that meets the needs of our multi-gen family. Great locations and planned community

Well it took me 3 houses before I got the house I have now. The first house the loan officer was asking me about my Zelle saying I owed Zelle and I even got an inspection for the house that Lennar sold while I was getting all my information together. Then the second house I didn’t get because I didn’t want the high interest rate. So the third house I got because they already had all my information and we closed quickly. But I really wanted the first house. This is my first time buying a house and the salesperson didn’t give a house gift. It seemed that she want interest in making sure the customer was happy. After we closed she didn’t want to answer no questions she told me to talk with someone else. I’m very disappointed by this. I was thinking you would be more than happy once the house was sold. I wish the person had a heart. They should have different sales person and not the same person in that area. ... More

I have been pleased with my Lennar home, with minor exceptions—the Refrigerator was an unfortunate choice which I tried unsuccessfully to exchange for what I wanted. I did buy a new one for $1200. The toilet paper holders were practically unusable. I replaced those for less than $100 including labor. The experience with the Mortgage company was unpleasant and I wouldn’t recommend it to anyone.

Our new home is wonderful! Well built, spacious and pretty! Our sales lady Laura O'Rourke was so helpful and super responsive to all of our questions.

Good buy for a non custom, quickly built home.

Title company customer service poor response Ali

Very pleased with the Lennar experience with one exception. Too many cooks so to speak. We were supposed to have one person help coordinate everything but instead we ended up having to deal with at least 5 different people/departments. Coordination would have been appreciated.

Home quality issues were resolved and they were very cooperative in resolving any issues.

Everything was wonderful except for our closing, which went very well once we started but waiting six hours to close is not acceptable for us