Lennar Reviews

We bought our house on a specific lot because we fall in love with the model and the yard space, and the only notice prior buying was that in the corner side we couldn’t placed nothing heavy(pool, boat, truck) because of utility easements, but we were going to be able to place the fence up to 1 to 2 feet from the sidewalk. After closing, come to find out that because of the easements, we are losing 10 ft from the sidewalk on a side that has over 75 ft long (thats yard that cannot be fenced and kids won’t be able to enjoy) yet we have to maintain it. Did a walkthrough with Corry, he open a box for the smart home kit and showed me a marked paper supposedly stating all the sensors were in place. He stated that all I needed was internet to set everything up once closing is done. We did the closing, waited two weeks for the internet company to install the internet, when box is opened, one sensor is incomplete and 2 others are missing. When questions were raised to office staff, answer was “there is nothing we can do since it was brought to our attention after closing and who knows what happened with that equipment “ . The least they could have done (since they do this every day and know what to look for) is to make sure customers are not being taking advantage of. Besides those issues, we love our house and the space of the model we choose. ... More

Quality and workmanship is questionable. To be fair, not just Lennar. Other top Builders have the same issues. Social medial is full of unsatisfied buyers. It is the way of the times. Keep costs low by hiring unskilled labor.

Very disappointing experience for the price of the home.

Exceptional experience! Lennar's streamlined process made everything effortless with their in-house services. As an investor, I'm eager to purchase another home with Lennar. Many thanks!

Things going smoothly and any issues have been resolved.

This the 3rd brand new home I've purchased and by far the easiest one. That being said, I'm not sure what my 'concierge' was for? They were supposed to coordinate the process, but that didn't happen. I was always two steps ahead of them and they had an unprofessional and condescending attitude each time we spoke and never followed up with me on the list of questions. I kind of feel the same way about my loan officer with Lennar Mortgage. I never spoke to them once during the entire process. A few emails and I think one text message! Now the sales person, Sarah was awesome and made my life so easy, as did the construction manager and his staff. My biggest gripe is the lack of follow up in the loan and title departments. But I love my home! ... More

We live in CA and bought our brand-new Lennar Home as investment property in NC. Though, we had a local agent helping us Lennar made it so easy for us. Online application, documents submission, home details, all the way to post purchase home inspections, walk-through were all felt like a symphony. Well done Lennar team.

Neither bathroom came with any towel hangers, when sink, bathroom and shower normally have one. We are willing to forego the missing top bathroom cabinets. Pavement to the front door has a couple of holes exposing inner wood. We are still very happy with the new house, but the above needs attention.

Concierge was practically useless. Sales liason doesn't respond. They don't give a crap about your schedule or preferences. We see water drain issues in the yard within a month of home purchase.

Despite assurances that the home is waterproofed, the recent rainfall has resulted in substantial pooling of water around the foundation and subsequent flooding of our basement. This has caused damage to the interior, including the carpet and other finishes. The sump pump was operational; however, the volume of water penetrating the foundation itself suggests potential defects in either the foundation’s waterproofing or the structural integrity of the building.

We love our new home and our neighbors. We are so glad to finally be here.

Best staff in the bussiness!

Very efficient marketing team and title company.

Sales process, mortgage process, and closing timeline were all a good experience. Final delivery of home was rushed, and several loose ends. Probably needed another 2 weeks to fix the final details in the home before walk thru and closing. Took me approximately 1 month to work thru all the fixes required and still fine tuning the details that were left incomplete or needed attention. Final end result will be very nice. Ticketing system and warranty on the work are very good.

Straight forward purchase with no surprises. No big issues with construction quality so far after six weeks. Would have preferred to see incentives not tied or not fully tied to use of Lennar affiliate companies. Lennar customer service exceeded expectations.

The company is good......and friendly

i had issues with lennar mortgage... but once lennars real estate agent found out he immediatly started the process to fix the wrongs.. David was extroridnarly effective an helpfull. from that point on i would give Lennar 10 stars if i could.. once the closeing finished we were completly overwhelmed with the quality, professionalism, and compasion Lennar showed l.. i would recommend them 100%.. The lennar mortgage company well i had issues with them, maybe you wont so you can try then them make your opinion...

I dealt with the new home consultant directly to purchase the home at Lennar wellness way. However realized that having a realtor would have made much more sense closer to the closing. The final inspection was not done correctly and there were many items left out that needed fixing. For example, one of the cabinet doors was not even painted. There were lot of paint marks on the floor in the living room. when my tenant moved in he found nails in the carpet while vacuuming and thankfully his kids did not step on them. I do like the way Lennar has built the website where all details of the lots available. I would love Lennar to take one step further to make the closing process more friendlier. I would not want to have a seperate real estate agent and pay them to do the chores while Lennar already pays for New Home consultants. It would be worth while to have them help the buyers. Also, please ensure that last mile (cleaning, making sure all items are fixed, inspection etc) are accurate. ... More

Sending this review because this is apparently the only way to get the attention of submitted trouble tickets. I think that should should say all there is about Lennar caring about home issues. We seem to have been forgotten about as soon as closing happened. And please, work load due to the number of customers is not an excuse.

Homeowners have been waiting 2 years for a pool. We can’t rent out or enjoy our vacation home without a pool. Prompt response to fix issues. We are happy with our unit and appearance of community.

Lennar, is a good builder, but they have omitted small things you expect in most older homes, such as medicine cabinets, towels bars/racks in bathrooms, extra paint for touch-ups, the appliances that come with most homes are very basic, and the SID or LID is put on the homeowners to pay now.

It was a very easy experience purchasing a home here Everyone was very nice in the transaction. We are very happy with our purchase and we told all of our friends that feeling. We were thankful to be able to buy such a nice house that fit our budget.. Thank you.

Had issues immediately after move in because no one noticed during the buying process the cities backflow pipe had been destroyed. Within 1 month our power failed in half the house to include HVAC due to a failure of the underground power line that was laid. There electrician partner Lennar has been almost no help. Overall I think we got the house at a good value but some I think Lennar needs to keep better tabs on the trades. It seems one doesn’t care about the damage they cause to another in pursuit of completion of their task. The issues we have had the Lennar team has worked hard and in a timely fashion to see issues get resolved and for that we are thankful. As for the the purchasing, Lennar finance was a nightmare. 1/10 would not recommend. Our seller Amanda 10/10 Our Warranty rep Mystic 10/10 Construction Manager Rob 10/10 Lennars trade partners 5/10 ... More

I felt that the quality of work and the materials used were very poor quality and the team knew it but let it slide.

Loved the entire home buying process with Lennar.