
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18743 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Good value for the money.
- Anonymous
- Verified HomeBuyer
- November 21, 2019
- Parker, CO
Well designed with minimal wasted space and material. Typical material quality for a mid level home. These are not custom homes but provide good value for the money. We have had very few problems to date, however our neighbor has had many problems some major. We improved some of the areas of the house to provide a more custom house, but the basic floor plan is very well designed. If this was a custom house I would have made a few changes but overall this floor plan works very well for our needs. It would be great if Lennar had a high end package that would allow you to upgrade to even ...
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Lennar - Nice home; alot of repairs needed to be done; Lennar was responsive;
- Anonymous
- Verified HomeBuyer
- October 02, 2019
- Durham, NC
Nice home; alot of repairs needed to be done; Lennar was responsive; they always tried the cheap way first but when that didn't work they always fixed it correctly.
Lennar responded:
Thank you for sharing your comments about your home. We are sorry to hear about the issues you described. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Lennar - Onsite Builder - Superb Customer Care!
- Anonymous
- Verified HomeBuyer
- October 01, 2019
- Durham, NC
Onsite Builder - Superb Customer Care!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Overall Happy New Homeowner
- Sherri P.
- Verified HomeBuyer
- September 26, 2019
- Folsom, CA
The sales team, design center and construction mangers in addition to Chris that handles the warranty are excellent and appreciate any questions or feedback we have. The quality of the materials/workmanship from the drywall company was below par. So many mistakes and problems with them after I closed.
Lennar responded:
Hi Sherri, thank you for sharing your comments about your home. Please send a message to us at corporatecustomercare@lennar.com with any outstanding items, so we can follow-up for you. – Lennar Customer Care
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Disgusting moth like bugs
- Jon N.
- Verified HomeBuyer
- September 24, 2019
- Phoenix, AZ
Bugs, bugs, bugs! We love our NexGen house except for the bugs. We've had 3 different exterminators out to try and get rid of them. I don't know what to do! I'm thinking we might just sell! I don't know how much clearer I can be! Not being vague at all!!!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Nice home with a few caveats
- Anonymous
- Verified HomeBuyer
- September 24, 2019
- Noblesville, IN
In general the home seems to be well-built, and Lennar was responsive with issues our inspector found prior to closing. The house seems to be well insulated and reasonably efficient. The garages are deceivingly small and are not very wide or will allow a full-sized truck to be parked inside (too short). The driveways are also very narrow at around 12' wide - several folks have had contractors widen their driveways after purchase. There are minor workmanship issues around the house such as walls that aren't square, trim that isn't square, troweled joints in the sidewalks that aren't ...
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Overall, Lennar builds a quality home.
- Joseph L.
- Verified HomeBuyer
- September 24, 2019
- Estero, FL
Brad, our sales rep was excellent. The project manager, Jason, was equally helpful. Sherri has been superb in her responsiveness and follow-up with issues.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Maintenance
- Milady J.
- Verified HomeBuyer
- September 24, 2019
- Lake Worth, FL
After closing we had to wait several months for the items to be repaired
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 3
Good place for the money
- Anonymous
- Verified HomeBuyer
- September 24, 2019
- Indian Land, SC
The staff is helpful and attentive. As with any new build, problems arise. Problems were attended to quickly.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Very hard working builders and construction managers. Lennar home inspection guide was great. Doug.
- Robert D.
- Verified HomeBuyer
- August 04, 2019
- Lancaster, SC
Nice home, but some touch ups required by Lennar and the owner.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Quality of Workmanship
- Anonymous
- Verified HomeBuyer
- August 01, 2019
- Stallings, NC
1. The quality of the drywall tape job in the ceiling was very visible in master bedroom, great room, and kitchen. 2. Some of the painting details was marginable. Paint shown on light fixtures, handrail and excessive paint shown on walls. (stairwell & hallway) 3. Although the garage was unfinished, there was one place the drywall tape exposed with no plaster.
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Very satisfied with our Lennar Home.
- David M.
- Verified HomeBuyer
- July 30, 2019
- Tualatin, OR
We liked the fact that we did not have to choose every light, faucet, paint colors, etc. The Lennar people do an excellent job of choosing those items.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Customer care staff are very responsive!
- Anonymous
- Verified HomeBuyer
- July 30, 2019
- Roseville, CA
Good for active residents but need to address not so active resident who have dogs. Not even a small dog park or grass in the community center for dogs to play. In my estimation about 40% of the residents have dogs. Even Millenials now love dogs :)
Total Score 4
Quality 5
Trustworthiness 5
Value 3
Responsiveness 5
good
- Juan L.
- Verified HomeBuyer
- July 30, 2019
- Elizabeth, CO
our experience has been good so far they respond quickly to any issues
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Subcontractors need to slow down
- Anonymous
- Verified HomeBuyer
- July 26, 2019
- San Antonio, TX
The quality of work by subcontractors need to looked at very closely. Seems like they just don't care. A few things can happen here and there but at every turn, the process needs to slow down, your name is on it!!
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Hot water problems
- Virgil H.
- Verified HomeBuyer
- July 24, 2019
- Roseville, CA
We run out of hot water every time we shower.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Very responsive to new home issues but quality of materials and construction could be better
- Anonymous
- Verified HomeBuyer
- July 24, 2019
- Tucson, AZ
The base materials (flooring, interior paint, appliances) are very basic at this price point, possibly with the intent of selling buyers on various upgrades. Certain items (i.e., full gutters, better drainage) should be considered essential in this climate.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
A Good Value
- Gary M.
- Verified HomeBuyer
- July 19, 2019
- Bonita Springs, FL
My new Lennar Home is a good value for the money, but like almost any new home and home builder, there were a few issues with workmanship. These issues were quickly and completely resolved to my satisfaction. I would have given the overall experience 5 Stars, but the mere process of building a home precludes ANY builder getting 5 Stars.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 4
Lennar - No changes and limited choices.
- Frank C.
- Verified HomeBuyer
- July 09, 2019
- Goodyear, AZ
No changes and limited choices.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Great sales process and customer service
- Gary B.
- Verified HomeBuyer
- July 09, 2019
- Aurora, CO
Grant and Sou with sales were great and were very responsive to questions. Chad and Jim with customer care treat us great and are always responsive to our questions and concerns. A little disappointed with the quality of the cabinets and the wood floor is a really low quality product. Would also like to have seen more interior paint color options.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Lennar - Lennar makes the home buying process very easy.
- Gordon P.
- Verified HomeBuyer
- July 09, 2019
- Cottage Grove, MN
Lennar makes the home buying process very easy.
Total Score 4
Quality 3
Trustworthiness 5
Value 5
Responsiveness 5
Overall happy with our purchase
- Celeste S.
- Verified HomeBuyer
- July 09, 2019
- Lakewood Ranch, FL
Lennar sells a great product! Value was important and we definitely received that with our new home. As with any new home, there will be some issues that have to be addressed after purchase but Lennar’s CustomerCare team is quick to respond.
Total Score 4
Quality 4
Trustworthiness 4
Value 5
Responsiveness 5
Lennar, a solid Choice.
- Whitley R.
- Verified HomeBuyer
- June 25, 2019
- Clovis, CA
My Lennar home made a new home purchase easy as everything is included, so you are not chasing little details and add on that cost additional dollars.....(included window treatments, appliances, flooring, tile, smart home features) The construction was on time, they provide regular weekly updates, and present the home with a detailed walk through. They have been good to their word and fixed any minor flaws that were identified and any issues I have found after they quickly addressed. I did not give them a 5 star for workmanship and material above as the exterior fencing, landscaping, are very ...
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
New home and follow up
- Anonymous
- Verified HomeBuyer
- June 19, 2019
- Henderson, NV
Follow up fixes/repairs well organized and with few exceptions fixed all item.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Mike
- Michael L.
- Verified HomeBuyer
- September 24, 2025
- Milton, FL
Overall our experience was great. Very easy process in getting into our home. Had a couple of issues just in material issues. Each time I've gone to the office and before I could get back home the superintendent was waiting for me and either corrected the issue on the spot or had repairs scheduled before he left.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
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