Lennar Reviews

The Sales team was great. The construction side of things not so great. Zero attention to detail. If I ever purchase a new home I will definitely be sure to pay more attention to the little things.

We walked through the house had so much spots not painted and carpet, windows and hard floors was stained with paint and the whole ceiling in the kitchen/dining room/living room wasnt painted a few walls werent, the siding outside was damaged, was told they were gonna have a cleaning crew go clean multiple times and never did! Moved in Feb 24th and finally got my full yard of grass and trees April 12th while everyone around me had grass and we moved in about the same time, the new neighbors got their grass and trees before me so Lennar really let me down! The sales rep and the financial reps were helpful but it got spoiled by builder, cleans and landscape! Even had a lock on my garage door that slowed the moving process down ... More

They really need to work better at following up on the repairs in the homes

Warranty is difficult to get action on

.ake sure your home is 100% complete before moving in

Quality issues within the home our concern, floors, rugs walls, etc

Very frustrating. Issues from the very beginning till now. My very first week in this house my bathroom flooded due to a missing cap, it took way too long and me complaining for someone to come look at it. My house was not move in ready when I closed there was several issues with the AC, there was paint on the floor and cabinets and I already had fully moved in by the time they came to clean it. One of my door doesn’t close all the way, and it’s been stressful as a single woman to deal with all of these issues after I just bought a 251k home. I advise any buyer to not move in their houses until everything is fixed because all my issues were from the beginning and I’m already 2 months in and now im left to deal with it alone. I have not had a pleasant experience at all. ... More

Disappointed because I remember them saying I was gonna get a irrigation system and I didn't get it. And my grass is dead now having to look for someone to put one in thats gonna cost me more money

The home buying experience was great. Sales consultant, loan officers, home inspectors & realtor did an amazing job at taking care of us. We did however have issues with the construction manager being extremely unprofessional and rude towards us when we pointed out mistakes and things that needed to be fixed during our tape walk. I would recommend lennar to friends and family, but was disappointed with the construction manager.

Purchased house jun 30 2023 I wish to share my experience and service work along with suggestions: after you do a final walk through for items requiring fixing please confirm completion prior to moving -look at outside garage door dents, air conditioner dents too! We forwarded additional list once moved in : 2 kitchen doors cracked, coming apart at the corner & sink scratched, carpet nails showing at entrance of rooms, carpet didn’t meet warped baseboard, garbage disposal-no guard ( workman left it at the door for me to install. ) I used side gate, noticed air conditioner grid had a dent contacted worker, he said it was probably the mowers that did it on the final mow -worker said he would replace it. Front lawn underground sprinkler hoses showing worker stated he would come bury them Received text worker coming next day - no show I ended up purchasing dirt, burying them. Smoke detector keeps going off , no response from worker. Plus my ring shows my neighbors front door still working on that as I’m needing to call ring. I asked for an update on pending repairs last Monday and still no response! I wish Lenner would take pride into their repairs and houses. Thank you and good luck ... More

Sales rep is awesome, before and after sale, he (Logan) is extremely supportive and humble. Few issues from the punch list were not completed, after taking possession, I created the ticket but not all the issues are resolved and the tickets are closed.quality of material is significantly dropped from other projects in Erie, Co. Broken HVAC base is not replaced, water flow in basement is not towards drain but nothing is being done in spite logging ticket, 5 shrubs and 2 trees died and few patches of grass but only 2 trees are replaced and for rest I am continuously following up without much luck. ... More

Disappointing that for the price we paid, the issues that we’re seeing are so careless from the workers and some things are permanent and cannot be resolved.

The home buying was amazing but since then you call or email and it's no response at all, very frustrating, to many issues afterwards to write, just not very happy

The actual home buying was super easy and pleasant! The home itself is cheaply built and the neighborhood is definitely not as described.

There are over 20 items on our repair list that have been there since before we moved in. The painter says it’s the cabinet contractor issue. The cabinet contractor says it’s the painters issue. The painters say that the splashes all over our pavers are not their color. We have not painted anything since we moved in! The carpenter keeps saying they are coming, but never show. I get phone calls saying that they were at the house and no one answered the door, but we have ring doorbell camera and no one ever rang the door! Service is horrible. We have been here almost two months and VERY little has been accomplished. We get notice that someone will show up, and they don’t. I will be happy to copy you on all the texts. This is inexcusable and I won’t recommend buying a new home from Lennar. ... More

The landscaping company they use will damage your property and not notify you, if the grass you receive is dead, expect no hear back from the property manager. The pool is hardly ever cleaned so you'll have to do that on your own especially if others have a big party the night before and leave glass, vomit, trash and rocks thrown everywhere, even in the water.

Fantastic staff however, their hands are tied by management dictating what they can, and can’t do cannot can’t replace the model. I happen to be in the Capri has no master closet for the man tiles hardware full design is dated still lingering in the 90s toggle switches have no place in a home at this price point.

Not satisfied with warranty items that has not been fixed. I have no dishwasher due to damage when it was installed. I have no fireplace because pilot will not stay on after 10 minutes. Cabinet of trash can is very hard to open. Suppose to come and fix it three days after moved in but no one as of yet has showed up. Very upset! I did not buy this new house to have problems!!!!!!!

The buying of our home was great however we’ve had a lot of difficulty working with Lennar’s warranty team to address issues. They are slow to respond, confusing to communicate with, and lacking in basic customer service.

Trades just slap it up and hope they get away with poor work. The margin for this publicly traded company must be very good.

Make sure when you do your walk thru you take your time and person takes notes. Take photos. 75% of items were not corrected and now we're living thru contractors in and out of the house. Makes it difficult when you're trying to settle in.

Quality of workmanship is very poor the painting the meal worked

I've purchased Lennar before and had no issues, however, in purchasing this Lennar condo things were rushed...the walls were sloppy, no door handles, drawers didn't shut, broken fixtures, etc....whoever did the walk through since we're out of town should've been fired!! Just getting things fixed now.... taking forever....

Customer Service and trades have been subpar. I was scheduled to two appointments by different trade. They do not show up and I didn’t receive call. Been in my home since October and. I still waiting on door locks BBC and weatherstrip

Lennar has been awesome to work with it. We had our questions clarified in time and had a good experience with the sales agent who was ready to answer our questions leading up to closing. The construction team was also very diligent in fixing issues we found before inspection as well as the items found during inspection. Lennar's warranty service has been pretty slow and unresponsive and hope this can be improved.