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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21144 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21144 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Poor completion and slow follow up attention

  • Robert L.
  • Verified HomeBuyer
  • February 07, 2024
  • Williston, FL

There were multiple issues with the house(incomplete)

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great team!

  • Andrew W.
  • Verified HomeBuyer
  • February 06, 2024
  • Ocean Isle Beach, NC

I want to thank the Lennar team of Preston, Chase, and James. They all went the extra mile to ensure that things were right and up to our satisfaction. Thanks so much!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jessica

  • Hoai T.
  • Verified HomeBuyer
  • February 06, 2024
  • Lakewood Ranch, FL

Good price for the reasonable square foot condo but horrible from final walkthrough through closing day, messy, dirty house with lots of paint, doors, cabinets, roofs etc… problems.

Lennar responded:
Hi Hoai, we appreciate your feedback and leaving us a review. Our team will share this feedback with local leadership to address. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 3

Responsiveness 2

Paula

  • Paula S.
  • Verified HomeBuyer
  • February 06, 2024
  • Jarrell, TX

I have been very happy with Lennar!! Every call has been returned and the follow up has been great!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Over disappointed

  • Jennifer W.
  • Verified HomeBuyer
  • February 06, 2024
  • Fort Mill, SC

From beginning to end our home buying experience with lennar was disappointing. When we bought the property in November we were told an August finish date and everything was delayed till December the following year. During the time from putting our initial deposit and signing the contract to breaking ground there was no form of communication from anyone representing lennar. We disagree with the closing process where only 2 walkthroughs are given before closing. We weren’t able to blue tape the house ourselves and things were missed. Major issues should have been caught by the lennar team on ...

Lennar responded:
Hi Jennifer, we want to apologize to you for having a disappointing homebuying experience with Lennar. Any wall collapsing especially in your home is not a good experience for anyone. We will be informing various teams at Lennar to bring awareness to this. If you need anything else with your Lennar home, Please let us know. - Lennar Customer care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 4

Great home buying experience!

  • Kristen P.
  • Verified HomeBuyer
  • February 06, 2024
  • Rogers, MN

My experience purchasing a Skye Meadows townhome has been great overall. My sales rep, Shelby was absolutely amazing, and the construction managers that assisted me with a few things after move-in were always prompt and helpful. Lennar Title was easy to work with, but the mortgage department could have communicated better throughout the process. Really my only complaint is that the quality of the finish work could use some improvement (corners of all window trim were not sanded, nail holes were not filled in floor trim, painting and caulking was sloppy, and had to clean paint spots off the ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Akissi

  • Akissi A.
  • Verified HomeBuyer
  • February 06, 2024
  • Davenport, FL

Kristen was wonderful in the whole process and supportive

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

Great Experience

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2024
  • Lafayette, CO

We have had the best experience working with Lennar. From the time we walked into the sales office, through closing, and into our first month of living here, the entire team has been so helpful, responsive, and caring. As first time homebuyers, they were very patient and thorough with us. They also have been extremely easy to work with for any warranty items we have needed covered since move-in. I would absolutely recommend Lennar and hope to continue being a Lennar customer for years to come.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A smooth and speedy process

  • Monte K.
  • Verified HomeBuyer
  • February 06, 2024
  • Denton, TX

The whole process from pre-qualification for a mortgage to closing was a breeze. Everyone was so helpful and friendly. It had been years since had applied for a mortgage and closed on a property. The whole process was organized like a well oiled machine. I couldn’t believe how smoothly and quickly closing went and was thankful for accommodating long distance signing. The home is beautiful and I’ve found little or nothing that needs to be addressed. The one tiny problem was handled immediately by the warranty folks over the phone. Thank you to all of the Lennar teams for a good experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall good, would appreciate talking to person

  • Stephen J.
  • Verified HomeBuyer
  • February 06, 2024
  • Fort Myers, FL

Have problems dealing with a computer. Would prefer talking to someone. Am old person not fluent in computers!!!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Customer support very responsive. Thank you!

  • Edgardo P.
  • Verified HomeBuyer
  • February 06, 2024
  • Moncks Corner, SC

Excellent customer support. Reasonable price

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Very happy

  • Stephanie B.
  • Verified HomeBuyer
  • February 06, 2024
  • Myrtle Beach, SC

Great experience, very helpful. We love our house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

corey

  • Samantha G.
  • Verified HomeBuyer
  • February 06, 2024
  • Ocala, FL

the construction manager was helpful with taking care of the articles' that needed attention, however the driveway is shorter than realized ,the property is somewhat undersized, specifically the backyard, the home is attractive and comfortable. i would suggest that all new buyers ask questions about the HOA, and all fixtures located within and on the home and as well as the grounds.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Nice design, unfortunately people don't respond to emails or calls. What a nightmare

  • Wilfredo V.
  • Verified HomeBuyer
  • February 06, 2024
  • Lakeland, FL

The experience had good and bad things. The Loan Officer never replied when needed. The sales guy was 90% for us there. The other 10% was acceptable because of course he had to take days off. The title officers were 60% helpful, we had too many times to try to reach them. The Constructor manager replied after 3 days. So it looks like Lenar employees are too busy to reply to a buying customer. Other than that we are very happy, we are now in our new home, Very nice. Nice design. Thank you Lennar!. Now we have new issues, the HOA takes too much time to reply to the requests like for example if ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 5

Laurel Creek

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2024
  • Osseo, MN

Great experience from start to finish.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Be careful, do your homework!

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2024
  • Henderson, NV

No attention to detail, I expect more. Faucets crooked, outlets crooked and not flush, upgrades are extremely over priced. While I will continue to live here, I would NOT buy from this company again.

Lennar responded:
Hi there, we appreciate your feedback and review. We will be letting our team know about this. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 3

Poor construction quality

  • Anonymous
  • Verified HomeBuyer
  • February 06, 2024
  • Corpus Christi, TX

Construction quality is very poor. When issues are bring to construction manager he states that is going to be fix but most is not being done yet. My AC just stop working and contact the construction manages and he send a ticket to the company that install it, and now they are saying that I'm going to be charged for them to go and look what is the problem, I just move in and it is under warranty but still being charged. Hope all the issues get resolved but have almost no faint in the construction people and if the same people who did it wrong is sent to fix it, I don't see how is going to be ...

Lennar responded:
Hello there, we apologize about the construction issues that you experienced regarding your new Lennar home. Our team will communicate these frustrations with the customer care team for further review. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Troublesome and misdirection

  • Dean B.
  • Verified HomeBuyer
  • February 06, 2024
  • Mount Angel, OR

We were informed several facts by the sales team that turned out not only misleading, but completely untrue. These statements had to do with the HOA, and permitting for exterior changes. Additionally, the HOA requirements were conveyed as minimal, whereas in reality, they are extremely detailed and confining. we were told when we purchased the HOA was still being managed by an hour would not be so limiting and rigid. Unfortunately, this also was not true, the management company being paid is difficult to deal with and seems to be only interested in the letter of the rules but you cannot ...

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 3

There are disappointing features

  • Melvin W.
  • Verified HomeBuyer
  • February 06, 2024
  • Las Vegas, NV

We have developed cracks in the walls and the walls, in general, appear to be thin. There are areas that appear to have less than expected quality for a home of this cost

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Much of the exterior paint "touch up" is the wrong color. Looks bad.

  • Daniel P.
  • Verified HomeBuyer
  • February 06, 2024
  • Henderson, NV

Much of the exterior paint "touch up" is the wrong color. Looks bad.

Total Score 4


Quality 2

Trustworthiness 4

Responsiveness 3

Helpful n responsive

  • Catherine O.
  • Verified HomeBuyer
  • February 06, 2024
  • Plumsted Township, NJ

Very easy to work with and dedicated to filling yr needs n requests.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 4

Overall good

  • Allegra B.
  • Verified HomeBuyer
  • February 06, 2024
  • Thornton, CO

I thought the team overall did a good job. I am not super impressed with the construction process. They did everyhting so fast and somewhat sloppy. It all turned out okay, but slowing down and paying more attention to details should be emphasized to the trades. Especially drywall and carpet. More otions would be nice also.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Beautiful new home

  • Roxana A.
  • Verified HomeBuyer
  • February 06, 2024
  • Fresno, CA

Beautiful new cozy home!! Loving it

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fast response to your questions

  • Judith B.
  • Verified HomeBuyer
  • February 06, 2024
  • San Antonio, FL

Ali was a great help for us to take the decision to buy in Mirada. Then, Kathie has helped us a lot with the follow up with the issue’s with the warranty.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Gary

  • Gary C.
  • Verified HomeBuyer
  • February 06, 2024
  • Molino, FL

Everyone that I have dealt with has been great. Thank you Lennar Team!!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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