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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21559 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21559 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Our Experience with Purchasing a New Condo from Lennar was Really Smooth

  • Arthur L.
  • Verified HomeBuyer
  • March 26, 2024
  • Rancho Mission Viejo, CA

Our Lennar sales rep (Joel) was really great throughout the entire process. He showed us various styles of homes and condos that Lennar was building here at Rienda Ranch, so that we could compare them and decide which worked best for us. Lennar's "Everything's Included" policy was also what made us decide to buy a Lennar home instead of from another builder in the area. They included as standard things like soft-close cabinets, high-end GE Profile appliances and roll-out pantry drawers and trash/recycle bin drawers. The Lennar Title/Escrow process was really easy to follow from start to ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Wonderful Experience!

  • Kimberly S.
  • Verified HomeBuyer
  • March 26, 2024
  • Carson City, NV

We worked with Angela at Mills Creek and she was so patient and helpful. She encouraged us just to prequalify and see what we can afford. Well sure enough we qualified for the house we had been looking at, and then came the Mortgage team, who were amazing. The whole process so easy, We had a thorough walk through with Jeff, and EVERYTHING was explained to us clearly. Anything that needed fixing was fixed. I highly recommend Lennar Homes. They are beautiful and lots of upgrades as part of the home.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar is the best builder

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2024
  • Lakewood Ranch, FL

We are very happy with our Lennar dream home. Everything material used were the best quality. Everything were fixed to our satisfaction immediately. We are so lucky to be a Lennar home owner. We recommend Lennar to every new home buyer.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Think Twice before buying in a non home owners area

  • Michael P.
  • Verified HomeBuyer
  • March 26, 2024
  • Homeland, CA

We bought in a non-home owners association. Think twice about that. Cars, trailers everywhere. Weeds not being taken care of. It’ our mistake but it won’t happen again. Lennar does not control the crime while bldg homes. I think it’s very dangerous here.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Not sure if I would do it again.

  • Shawnece B.
  • Verified HomeBuyer
  • March 26, 2024
  • Jarrell, TX

I only had an issue with the underwriter. My loan officer was a pure angel as well as my realtor.

Lennar responded:
Hi Shawnece, we are sorry to hear about your issue with the underwriter. Please reach out to us if you need anything else regarding your home. -Lennar Customer Care

Total Score 2


Quality 4

Trustworthiness 5

Responsiveness 3

Terrible experience from Lennar loan officer

  • Ning Z.
  • Verified HomeBuyer
  • March 26, 2024
  • Land O' Lakes, FL

Lennar mortgage is the worst! I may NOT purchase Lennar house in the future purely because of the terrible loan officer from Lennar. I have submitted my complaints about my loan officer and nobody has ever contacted me.

Lennar responded:
Hi Ning, we apologize for this experience you had with our mortgage team. This review will be passed on to our leaders to address. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

very poor quality of workmanship for such a over priced house.

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2024
  • Monroe Township, NJ

The house is not 55 + friendly because of not having the walking- in shower for upstair, or guest bathroom. No landing on staircase. very poor quality of kitchen cabinet kitchen cabinets without roll out trays or drawers which does not make sense for olderly people. Kitchen cabinet doors are not even self-closing. caulking, paint job are very bad quality. sheetrock joints are poorly done and wall are uneven needs resurfacing before painting. no upgrade option or no choice of color of flooring is bad. All appliances are very very poor quality and very noisy not strudy so best option is not to ...

Lennar responded:
Hi there, we are sorry and we apologize that you have found these frustrations with your new Lennar home. Quality is something that we pride ourselves in as it is part of our identity. We are going to be informing division leaders about this issue to help drive improvement. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Title company

  • Selena S.
  • Verified HomeBuyer
  • March 26, 2024
  • Rhome, TX

The builders were absolutely helpful and kind. However, the title company was a different story. I did not like that the title company would not allow me to close in person. I had no access to a computer and was having to sign all these important documents on my small phone. I felt that my loan officer Terry was not helpful. At one point he even hung up the phone on me. When I was done with closing his response to me was, “I hope we didn’t beat you up too bad.” Terry was very aggressive about me wiring $500 over the price for closing just in case of any numbers were off. I still don’t ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

At the end of the day I have a home

  • Martha V.
  • Verified HomeBuyer
  • March 26, 2024
  • San Antonio, TX

I’m grateful for the financial incentives that allowed me to get a new house. However, I am deeply disappointed in the process of getting the mortgage and the follow up on builder issues is poor. The house itself has some nice features but not built with high quality materials. The double garage is minimal so if you want some storage space you may have to decide not to use it for your cars. It’s barely big enough to fit two cars. The principal bedroom is large and the walk in closet is spacious. There’s no ceiling fans and no medicine cabinet and no towel racks.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Great experience

  • Karyna S.
  • Verified HomeBuyer
  • March 26, 2024
  • Boiling Springs, SC

It was my first time ever home . I like it so much , the quality of the building is excellent!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Philip

  • Stavroula K.
  • Verified HomeBuyer
  • March 26, 2024
  • Algonquin, IL

Took very while to build now we are very happy thank you Lennar

Total Score 4


Quality 4

Trustworthiness 3

Responsiveness 5

Joe

  • Joseph D.
  • Verified HomeBuyer
  • March 26, 2024
  • Edgewater, FL

I’m very happy with Lennar and there responsiveness to some issues with the house.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Excellent service

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2024
  • Bastrop, TX

Smooth home buying process. Lennar kept up with dates and was on time with all of our paperwork and closing dates and time.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Jordan

  • Tony L.
  • Verified HomeBuyer
  • March 26, 2024
  • Irvine, CA

Jordan at Customer Care team has been so amazing and helpful and professional.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Terrible Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2024
  • Land O' Lakes, FL

We selected Lennar because it was building homes in the area we wanted to live. No other builders really had inventory in our our price range and timeline. What a mistake! Worst experience I've ever had. They were late completing the home. The mortgage division is incompetent. They cost us thousands of dollars due to their mistakes.

Lennar responded:
Hi, thank you for sharing your experiences with us. We are truly sorry that your homebuying experience was not the best and we are going to be informing our division leaders about this to address. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

The whole process from beginning to end was the worst buying experience I have had.

  • Steve W.
  • Verified HomeBuyer
  • March 26, 2024
  • Tampa, FL

From Agent in the Palm River neighborhood that told us so many things that weren't true or factual in anyway ( Like the Ring Camera that we specifically asked about multi times). She never communicated throughout the process. The price of the home changed multi times. The walk through had a considerably more bluetape markup and issues then any standard. the final closing a week later more than half of the stuff was not fixed or addressed and has carried on for weeks to them properly addressed and have not been able to fully move in the home almost two months later for lack of issues being ...

Lennar responded:
Hi Steve, thank you for your feedback. We are truly saddened because your homebuying experience did not live up to our expectations. We will make sure that the appropriate team hears about this to drive improvement. Please reach out to us if you need anything else going forward. -Lennar Customer Care.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 3

Second time purchase with Lennar.

  • Julie a.
  • Verified HomeBuyer
  • March 26, 2024
  • Poway, CA

Both homes purchased from Lennar have been great. We were in our last home for four years and had no issues with it. In love with our current home and excited to make new memories here with our little family. We've only been here for two months and have come across minor issues, all of which were promptly addressed and fixed. Based on my experiences with Lennar, I'd purchase from them again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Very unhappy with floor not being leveled. It was to be corrected but still feels the same before purchasing the hours. Not happy

  • Rana P.
  • Verified HomeBuyer
  • March 26, 2024
  • Baytown, TX

Not happy with some items that were taped to be repaired in the final walkthrough. After the home was purchase still had an issue with an item that was taped for repair

Lennar responded:
Hi Rana, we apologize for the repairs that were needed during the final walkthrough. Please continue to reach out to us if you need anything else. -Lennar Customer Care

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 5

Trent

  • Agnes A.
  • Verified HomeBuyer
  • March 26, 2024
  • Princeton, TX

He is awesome, assisted me every step of the way

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfied Homebuyer

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2024
  • Wendell, NC

Sales team, construction manager, Lennar mortgage, concierge, and the person at the first walk through all was very helpful. I had a realtor which also helped with the homebuying.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New home

  • Stephanie G.
  • Verified HomeBuyer
  • March 26, 2024
  • Madison, AL

The communication was horrible up and down. I am military and had to constantly ask to change my schedule because they were delayed. The flooring that is used in the house is horrible and whomever installed it did a bad job. I feel the house was a rush job. I don’t feel like the people that was involved with the paperwork were not on the same page with each other everyone lines were crashed as far as dates

Lennar responded:
Hi Stephanie, we are truly sorry for these negative experiences that you went through. We understand that communication is vital to ensure everyone is on the same page and we will be informing our leaders in this division about this to drive improvement. -Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

This was the second hone we bought in Ave Maria.

  • Anonymous
  • Verified HomeBuyer
  • March 26, 2024
  • Ave Maria, FL

With any new home there comes issues that can't be seen initially. The need to close fast has also created conditions that were annoying and in one case very hard to deal with. While we love living in Ave Maria it was built in part of the Everglades and there are conditions with pests, mice etc. can cause a lot of consternation. Small issues are dealt with and the service reps try hard to make things right. I realize there is not very much you can do except complain but that's all.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 3

Ok

  • Satyashiva D.
  • Verified HomeBuyer
  • March 26, 2024
  • Corcoran, MN

Ok. Didnt have a great experience with conceirge

Total Score 4


Quality 5

Trustworthiness 1

Responsiveness 2

Carefree buying experience with Lennar

  • Julie P.
  • Verified HomeBuyer
  • March 26, 2024
  • Westfield, IN

Definitely the most streamlined buying experience I’ve ever had.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Great overall experience, just struggling with HOA

  • Bruno M.
  • Verified HomeBuyer
  • March 26, 2024
  • Kissimmee, FL

Great buying experience. Delivered on time, good quality, fair price, all good. The hoa is the down part. Confusing, unresponsive, couldn’t care less. Some promises were not fulfilled, we’re having lots of security issues…

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

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