Lennar Reviews

As far as large builders go, in our opinion Lennar is still one of the best. They offer a quality home and lovely designs, creating very pretty subdivisions,

Sarah is the best ever

Lack of construction communication. Very pushy to close the deal. Awful workmanship.

First, we do love the house. However, Lennar has been a nightmare to work with. Up until the middle of January, we were told our house would be ready at the end of April of 2024 which would have been perfect timing for us. On January 18th we were told that we would be closing 12 days later on January 30th, giving us almost no warning whatsoever. If we delayed closing at all they were going to charge us $300 per day (READ YOUR CONTRACT!) for the delay. So we said fine, let us get our inspector in, like we mentioned at the beginning. They told us "Well, you need 30 days notice before closing in order to have your own inspector come in." How is that possible when we only got 12 days notice of closing?? Then, when we did close, they wanted an additional 10K and then "we will send you a check for the 10K later" ABSOLUTELY NOT! We didn't close until 8 hours later because they never asked for the sourcing of a 10K transfer from a savings account and just figured we would pay the additional 10 thousand dollars. Then yesterday, our plumbing was extremely backed up where sewage was literally coming up the tub. Lennar's plumber came and said this is a county issue. The county came and said we warned Lennar this was going to happen, the entire block pipes had so much dirt in them that everyone was having these major issues! STAY AWAY FROM LENNAR. ... More

I am an investor and remote. I was impressed with ads of remote buying experience but my tenants keep finding issues with the house. Now, they don’t have the right mail box keys. I have opened the case, sent multiple emails but no on has responded yet. I don’t understand how we got the keys that are not for the house. Still waiting to hear back. I wasn’t expecting this from a new house. Earlier, we had issues with bathroom showers and kitchen electrical outlets

The mortgage and title company were both an absolute nightmare to work with, horrible communication, not disclosing things properly, and the layout of how things were going to work, were not at all in the order/flow. Everything was very confusing. This was the worst new home process I have ever seen. The new home concierge that we were told to contact never responded to emails. Mystic is the warranty rep, she has been awesome in following up and staying on top of items needed to be fixed (there has been a lot.) If I had only dealt with Mystic, would get 5 stars. We still have some unresolved warranty issues, I am certain they will get corrected. ... More

Richard seemed like a glorified babysitter over workers but really knew nothing. Lee knew more .House was DEFINATELY not checked for problems and repaired before sale was complete.

They have a great team work authority and lots of people to help with questions along the way.

The whole process has been easy . Our home is beautiful. The year warranty is amazing ! Chris responds right away with any issue that arrises. Nick who did the walk through was on it! He made sure everything was perfect before move in. We couldn’t be happier with our home purchase

Lennar is very hands off, they have little to no communication, on every side. Sales, mortgage and especially construction/warranty really do not make an effort once the sale is made.

Great starter or retirement home.

Good experience, loan process was good with great communication back-and-forth

Avoid this place like the plague. The only smooth thing about the buying process was dealing with the finance/mortage department (the people who take your money. Go figure.) It is also usually a dump as they don’t make the contractors clean up after themselves. It was pretty bad before enough residents complained to force their hand. This developer has been a headache from the start. I started the initial paperwork on Thursday 01/18/24 around roughly 9pm. My walkthrough was then scheduled for Friday 01/26. I contacted a 3rd party inspector on 01/20 to complete an inspection on 1/26 a few hours prior to the walkthrough. Lennar informed me their policy states the 3rd party inspection needs to be a week prior to the walkthrough. Well how could that be possible given the timeline I just listed? I was then told the walkthrough had to be pushed back a week to accommodate their policy or the closing date could be pushed back and I was “threatened” fees if that were the case. I was also informed the the reason the 3rd party inspection needed to be done a week prior was to give Lennar time to correct faults found on the report. Well, the inspection was done, I went to my first walkthrough and not one single thing was rectified from the 3rd party inspection. Not a single thing was fixed when I went back for the second walkthrough on 02/02. Nothing was fixed until the day before close, including some repairs finished on the morning of closing day (02/07) During this process I was lucky to catch a clerical mistake. Lennar didn’t even have the right house listed on the paperwork. Luckily was rectified quick enough so nobody else could buy the house I chose. After close, their contractor crews used my driveway and water supply (our water company is notoriously expensive) to install the neighbors sod. Was driveway was left covered in dirt. Trash and a piece of water hose was left in my yard. Now we are approaching 7 weeks since closing, AND I STILL DON’T HAVE SOD. I have to drive my dog out of the neighborhood to use the bathroom after a rain or interior of my home is wrecked from the mud. Yet people who closed nearly 2 weeks after me are beginning to get sod. ... More

Quite the experience, but overall good

Overall everything was sensational as Tony the tiger would say great gggg great

Not a great satisfaction after buying home from Lennar

Briana was awful . She was not responsive to emails or phone calls. She didn’t know the answers to mortgage questions and told me inaccurate information. I had to get her boss involved because it was impossible to deal with her. She wanted me to sign documents that were inaccurate. Up to the day of closing, the down closing costs were still unsure. I literally was so stressed out that I ended up in the hospital the following day for tightening of my chest. I’m young, with no issue of the heart. The Dr said it had to be stress related. Carmela at lennar mortgage was outstanding. I wish she could have handled my entire mortgage process. She stepped in to assist where she could. William, my first NHC, was awful as well. Thankfully I was able to change to Sandra who made the experience a little better. Crystal was amazing and also helped with the walk through. Unfortunately, Briana and William were my main contact people throughout this experience which made it awful and I wouldn’t do this again with lennar if I had the opportunity. ... More

We identified several issues during construction and Lennar was largely non-responsive. We closed with a tear in the carpet of one bedroom. It took 7 weeks for them to correct the issue. Once they finally came to fix it!, It took approximately 2 hours. We had similar experience with other issues.

Everyone was very easy to work with. communication was excellent. Whenever I had a question, it was answered promptly whether it was in sales, mortgage, or construction. The house closed in less than a month. The walk throughs were informative and thorough. The few small issues were seen to immediately. As buying a house went, this was almost effortless.

From start to finish, the entire process has been exceptional. The entire Lennar team is first-rate!

Good parts: great floor plan and house is functional. Bad parts: lots of finishing defects that don’t get fixed right away. Then you have to deal with crappy customer service. Example: bad paint job on exterior fascia - someone came to fix and used the wrong paint color - how does that happen? Example: During the final walk, we marked dozens of problems to be fixed with masking tape. Only the documented major problems were addressed and all of our tape was removed without resolution. I like the house, we just don’t like having to deal with all of the issues that came with it. I think a lot of this could have been mitigated with better quality control. ... More

There are many construction mistakes, and they have corrected a lot of them during the warranty period.

Great experience cover purchase.

The sales rep, Jimmy, over committed before sigining the sale agreement. Couple of key information provided prior to the sale, which drives our decision making to invest in the house, were incorrect. This unfolded to us as we went through Lennar's mortgage process for ex., sellers credit provided is of no use, as they artificially inflate the interest rate and then apply all the credits against discount points to lower interest rate to match market rate provided by other lenders (so this is literally a rip off, as it nullifies the benefit of sellers credit, which was one of the prime reason for us to go with Lennar). The sales rep also told us prior to sale that if there is any unused sellers credit after buying discount points, it is ours to keep and can be applied to lower the house cost or anything else. But that isn't true, which we learnt later on is not allowed by housing laws. So overall do your own research first before going with this builder. Working with the mortgage specialist (Rhonda) wasn't a good experience either - slow response, not providing details as requested, etc. Hence switched to external lender. ... More

Lennar made it happen, Heidi was the first stop. From day one, to close Lennar made the process way TOO easy!! Thank you Lennar!!