Lennar Reviews

We had some issues with our carpet being too short in a couple rooms and on the stairs. After a couple weeks (missed appointments) a crew showed up to take care of the situation. We were told two rooms would be replaced. They repaired one room, and replaced the other. The carpet varied from original and we were told it was the way it was manufactured. We also were told a cleaning company would come in after to clean the house to like new appearance. After another missed appointment, we are still waiting for that cleaning. It's been 6 weeks now.

We recently closed the Town house with Lennar at Edge of Auburn.The quality of their construction work was good and was as per our expectation. I am happy with Edge of Auburn sales team and Lennar Mortgage for all the assistance provided during the mortgage process. I will definitely plan for getting one more home from Lennar in nearby future. Thank you Lennar.

We submitted some repairs / updates on Tues March 19. The representative was very professional and helpful with our requests. I will make a final determination of opinion when a resolution has been completed

LENNAR was spectacular throughout the entire home buying process. There were a few hiccups out of their control, like the constant changing of closing dates however, they accommodated my family and got us into our new construction home as soon as possible. All of the employees were fantastic, professional, knowledgeable, and patient. I would highly recommend LENNAR to anyone! I love my new home! I suggest anyone seeking a ready-build home to consider LENNAR in their area because their floor plans are awesome.

Several items could have been made much better in this experience. From a quality standpoint every item, and there we a lot, could have been done the right way the first time and kept everybody's stress level down. Most items are as cheap as they can go, cabinets, closures..... We never got the trustworthiness we would have liked. We built in a 55 plus, and most of the time you just got an automated e-mail, hardly ever a person to explain, and they would come 5 at a time. Been nice to have that one person with you from start to finish. When you call who you think you should they tell you it is another department. For the price paid we would have hoped for some input, colors, options on hardware, upgrades, additional outlets. This is immediately shut down, they are building what they want and take it or leave it. The responsiveness to the issues was pretty good, roof tiles, roof leaks, walls, cabinets, floors, garage doors. Just a shame you have to have all these crews come back in and do the fire drill. The design of the home is very nice and works for us, the process to get in has room for improvement. ... More

I could write a book...everything was terrible

The sales manager was very hostile to me and showed zero human feeling to any challenges that the buyer has. His goal was just to get the property sold at the end of the month to preserve his bonus. This is the most inhuman treatment I have ever had from a seller of a home and I expected Lennar to do better.

The construction managers did a good job of staying on top of construction issues. They seemed friendly and genuinely concerned to make accommodations as they arose. Some of the subcontractors could take better care during cleanup. Routinely finding trash in the yard is not fun. I am disappointed with Lennar's choice of Beacon Management as the HOA service. A $625 initiation fee plus $625 yearly seems excessive for a community with no amenities. They are difficult to reach by phone. They charged a "transfer letter" fee at closing even though it was new construction. They also charge an extra $100 dollars just to look at your landscaping plans if you want to build a fence. I've never experienced an HOA that operates this way. ... More

I was pleased with the whole experience

Only a few minor issues which should be resolved in the near future.

I have paid for stickers to be posted on the bumper of my car to allow me to enter the community after 9 PM three weeks ago and still have not received them. When I ask Lennar representative I get no response. I also at direction of Lennar have requested planting few trees in front and backyards and have not received any response.

Appreciate closing on time, but a lot of things were missed or not finished. Workmanship on some things is mediocre at best.

The local contractors did a good job, however Lennar as a company cuts corners everywhere and use bad products. They short change at the dumbest opportunities, like a thermostat. All around bad, the best part is that the actual local contractors can come after you buy and then make everything right.

Just got my first home with lennar homes. Our experience with Lennar mortgage was fantastic and a smooth process . Our loan officer Is LORRAINE JONES . She is so polite and knowledgeable that five stars are less for her she deserves 10*. she understands everything and assists me so well.Highly recommending Her . Whole home buying process was super exited and smooth and I am so Thankful to the whole lennar Team .

Jamie, Teresa were great, thanks!

The agents were adamant, just talking without any outcome. Over all not a good experience.

I am very happy with my new property acquisition; however, after the walkthrough I experienced some disappointing scenarios in regards to what is shown in the model home, the Coach-Condo features list at the moment of signing a pre-purchase contract vs. what is finally delivered by Lennar. Unfortunately, the more units are constructed, the more noticeable is what Lennar has cut down in so many features. Perhaps, trying to reduce some construction budget is generating a huge unsatisfaction in the purchasing experience, such as quality of materials, eliminated features, and miss delivery of things impacting the whole purchasing experience. In general, the concept sold by Lennar is great but the overall quality of the process shows a "Big Rush" to finish construction ruining a big portion of the purchasing satisfaction. One good side is "Lennar Title Company" and the Customer Care Representative, Suzanne Whitty, who has faced a lot of unattended issues during construction. Little details in construction that could be resolved by attention to details or by a little more of investment by Lennar (which might represent a cost of ~approx. $2K to $3K) may make the difference to avoid disappointed customers. Thanks to the Lennar staff who try to keep up with customer satisfaction. ... More

Over my experience with Lennar has been pretty good.

The only problem was with the lending process and with my loan officer. He was not responsive and forgot to do my 2/1 buy down. I noticed that and on the day of closing, after my docs was released to record they had to withdraw and redo all the loan docs delaying my closing causing me a big problem

The home buying process in the beginning was very fast which was good. However, there wasn’t much communication as to what “phase” we were in or status updates after signing the purchase agreement. As first time homebuyers, we were pretty lost with the whole process. The house is lovely, the walk through was smooth & easy. Issues came about after moving in such as no cold water, garage door not hung properly, vent to the bathroom installed without a spring, cracks in the shower floor.. but they were handled in a timely manner for the most part. The team at Lennar title were the most helpful with any questions after we closed. ... More

Over all my experience was great for a first time buyer

Well, I can’t write a good review! Our irrigation system in front still doesn’t work! Our spa heater didn’t work for at least a month after we closed! The permits on the pool and pool cage and gas line were not closed before we moved in. We finally got ahold of Lennar Representative that helped us.. We were caught in the middle of Lennar and Holiday pool! You think you would want to make this process happy for people, we just bought a new home! Then you have to contend with warranty work! You never talk to anyone, just get on your computer and put in a request for warranty work!! Warranty work is days or weeks! We do love our home we,just wish we didn’t have all these issues!!! ... More

Beware of everything they tell you and be careful what you sign. When you ask for repairs to be made you or told that it us not covered or they sent unqualified repair people that have made the problem worse

Very dissatisfied with the home, paid over $600K and having to do a lot of things to get it to the way we want it, cheap cabinets, plain counter tops, all white, no color, no towel racks or medicine cabinets! A shell of a home!! I wish I would have not purchased this tome

Pay attention when you do the walk through. Know you will have to do extra cleaning. They are very good about coming to do repairs on the punch list.