Lennar Reviews

Follow up fixes/repairs well organized and with few exceptions fixed all item.

Very happy with our decision to buy a Lennar home. The quality of the material used and the details are very nice. There was some items that needed to be fixed and the responsiveness to those items was a bit longer than expected; however, happy so far with our decision to buy in this neighborhood

I like the Lennar builder, good home quality and very reasonable price. However, I believe they need to have more check points for their staff. They do not have good communications skills and trying to doge the responsibilities to the other person. I received the pool community about three weeks after purchase. my ring door is still not operating, and nobody takes responsibilities to fix or replace it.

They built the house very quickly and reported their builing process and the materials they used.

I had a two time ill experience with Summer who was processing my loan. Overall, my experience with Lennar was smooth and everyone I interacted with was very kind and professional except Summer. A document was requested of me which I could not obtain because nothing existed from the government site I was told to obtain it from. Because of the current climate in the government, I could not reach a person to help me secure a notification. Unfortunately, when I try to explain this this summer several times she was condescending and let her frustration come out in her tone with me. At some point, my interaction was with her manager/ream lead contacted me and he was much more professional and no condescending. This happened without me even saying anything. I didn’t make a big deal about it, but that put a bad taste in my mouth. Other than that again, my experience was a good one. ... More

The whole experience was easy. I am really enjoying my new home and like the neighborhood.

Great property. Buying experience went well and had assistance all along the process. Everyone was very attentive to guiding us through the buying process. House does have some issues to address so proper/thourough inspection recommended. Good thing there is a 1 yr warranty coverage because still dealing with open tickets.

Overall our experience was great. Very easy process in getting into our home. Had a couple of issues just in material issues. Each time I've gone to the office and before I could get back home the superintendent was waiting for me and either corrected the issue on the spot or had repairs scheduled before he left.

I was disappointed in the amount of time it took to close on closing day, which resulted in our getting the keys too late to move in. Overall, the home is, so far, better than expected. Service calls are answered in an average amount of time, with the exception of an EXCEPTIONAL member of the Customer Service team named Sonia.

he buying experience with Lennar was about what you’d expect from a large corporate builder: professional on the surface, but you get the sense you’re just a number. Every negotiation felt like pulling teeth, and the promises made were larger than the follow-through. Some details were glossed over or even misleading — especially regarding HOA expectations. As an example of being treated like a number, I needed landscaping documents within 20 days of closing and couldn’t get ahold of my salesperson at all. I had to find a workaround on my own, and based on that, I would not recommend working with her. The build team, however, was a completely different experience. They did a thorough walkthrough with us, and our rep had already flagged many issues before we even arrived. Most were resolved before move-in, and the rest were handled quickly afterward. Special thanks to Patrick — he’s been a rockstar. He responds fast, communicates clearly, and even accepts text messages to help with issues. That said, there are a few disappointments in the construction and landscaping choices. The siding used is very thin, which seems to be an unfortunate trend with large builders cutting costs. Landscaping has also been spotty — several of our plants died quickly, and I’ve noticed similar issues around the neighborhood. There is a warranty covering one replacement, so I’ll reserve judgment until I see how that process goes. Overall: Once we were past the sales office, the experience improved dramatically. The build team and post-close support have been excellent, and despite the frustrations, we’re happy with our home and excited about the community. ... More

We only met the construction manager after we closed, and did a brief walk around, I believe that he did address the issues our individual inspector noted during the build process. Dominique Peck, Sales Consultant, was excellent. She was always very responsive to our many questions. Jackie Dearmond, Concierge, was quite responsive to our questions and in providing necessary information needed all the way to our closing date.

Excellent quality homes very comfortable prices.

This was our third Lennar home purchased in the Carolinas. Never had a problem with them before and overall we are satisfied with our purchase. That being said, there does seem to be a downturn in the quality of work. Hoping this turns out to be the right move.

The process was so stressful. Document after document, and verification.

The home builder supervisor does a great job, the 2 ladies at the home center on Camp Station Dr do a great job. Norm n Jeff both did a great job as well. A few minor things that you notice when you don't have your shoes on, mounds of cement under carpet in Master and living room. Hopefully it will be taken care of swiftly.

The major problems were the closing part. No hard copy paper of sign documents were available. Everything electroni. Bad idea. No on site closing agents with keys, ask me to drive 2 hours to pick up my key to a house I just paid cash for. Want never do that again.

The home buying experience was satisfying

Professional, friendly, responsive, timely, communicators

Lennar is good there were a few things I was promised that didn’t happen which is frustrating

I was happy with all aspects of the home buying process, except for the lennar title company. The title company made me feel like a number and that I as an individual didn’t matter to them.

The people were all great!!!!! The mortgage application was overwhelming because they had too many people involved and one did not know what the other was doing. Would I buy from them again? YES

They do lots of asking same things as if they forgot what was asked

I had a decent experience.

Great service from purchase to closing. Having many issues with the Hvac system. I wish they would have went with a better a/c manufacturer than Lennox. This is one of the lower end Hvac manufacturing companies. If you are going to build good homes , put a reputable hvac in them. Otherwise, love the affordablity, location and service from the Lennar people.

Good but not very good