Lennar Reviews

I'm sure others have covered all the typical pros & cons of the home itself. The one area I find highly frustrating is moving into a new home and it backs to a future phase that has been postponed. That land which many new homeowners view everyday since it's right in their back yard has piles of trash and debris 2 stories or higher. It also has mountains of dirt at least 3 stories high. There's more but I'll digress. My understanding is that it will be a year or more before anything is done with this mess. Lennar needs to address this in Horizon's at Summers Corner even if it's just removing the trash & huge steel containers and then leveling out the dirt. Anything would be an improvement to make this eyesore less painful to us new homeowners. ... More

We had very good experience with both Blake the Project Manager and Caitlin the Warranty Rep for our home. They were very responsive to our requests and followed through to completion.

Average builder but cost effective

Working with Lennar overall was positive. However, you have to understand what you are getting which is a quality spec home at a good price. You get what you get. They mass produce houses and you will have the occasional issue. Also certain things may or may not be included.

On time response.. cooperative

Beautiful home that meets the needs of our multi-gen family. Great locations and planned community

I have been pleased with my Lennar home, with minor exceptions—the Refrigerator was an unfortunate choice which I tried unsuccessfully to exchange for what I wanted. I did buy a new one for $1200. The toilet paper holders were practically unusable. I replaced those for less than $100 including labor. The experience with the Mortgage company was unpleasant and I wouldn’t recommend it to anyone.

Title company customer service poor response Ali

Overall it was a really good experience!

John our sales representative was excellent to deal with, always answered when called. Joel our lender was also wonderful. The home has some minor issues when we moved in but overall Lennar has been responsive and took care of most issues.Overall love the neighborhood

Very happy with Lennar workmanship and layout. I had no idea how responsive the Lennar Customer Care Group would be with new home problems......nothing short of OUTSTANDING! Three issues were addressed within 36hrs. One corrected by a phone call. Roofing issue 24hrs and fixed, Faulty Wiring troubleshooting 36hrs (not Lennar, but to a new Clothes Dryer issue). My priority became Customer Cares priority and we really appreciate that.

Genuinely had a good experience, but the ball was dropped when my walk through punch list was forgotten. Ended up having to move in without issues being addressed like they should have before closing day. Other than that, it was a good experience.

Buying a new build was really scary even though we have gone the home buying process before. The representative in the office was very friendly and helpful. Communications was a little delayed but we had questions answered anyway. Loan officer definitely needs to work on their communication. It would take days to get answer and there were times when she didn’t even answer some simple questions which was a little frustrating. There were alot of models to look at and seemed well built. We would recommend to work with Lennar compared to other builders.

Overall, it's worth for the money. But I feel they could have provided a bit more quality items for the same price. As an example, in guest bathrooms, they are proving small tiles, very labor intensive, and needs more cleaning by homeowners on a weekly basis. Instead, they could have provided either big tiles/less labor or even the new cheap big vinyl sheets. No basic fixtures like toilet paper holders in bathrooms.

Customer care Response is very fast

I was in a hurry to get into my new house and everyone at Lennar made the impossible possible- found my house and closed within two weeks thanks to all the incredible people at Lennar.. and there’s a lot of them!

I read a lot of reviews online about the horrors some people experienced with Lennar so I was a little concerned when purchasing my home in Carnes Crossroads in SC as they were the only builder. The whole mortgage process was very smooth and easy and we were informed and communicated with often. The build was also completed to our satisfaction with few items needing attention which were resolved quickly. Overall it was a good experience.

I would do it again!

You have no choices. I needed ADA grab bars and other ADA things, but had to have them installed after moving in.

Our overall experience has been very good. The staff is responsive and helpful. Our construction manager is beyond excellent. We realize that Lennar is not a custom builder. However there are a few items that should be offered as an option. The appliances are not reflective of the quality reputation the builder continues to enjoy. We would recommend Lennar to anyone looking to buy a new home.

The process to submit documentation for our mortgage was tedious. We had very few issues with the building process, although we are in the process of getting a tile repair done. We wish the windows were of better quality because there is a lot of condensation on them with the cold outside and heat inside. The appliances are very basic and we did replace all of them. We are very happy with the "bones" of our home and feel it is sturdy and of quality construction. We are overall very happy with our new home.

Extremely pleased, would do it again without a doubt. Great Team!

There were delays in finishing the home, tied to the local government and permits being issued. What was troubling was that Lennar communicated a time frame that was not reliable. What was originally a late September closing turned out to be a late November. My recommendation to Lennar is to provide a time range for closing/completion, not a tentative date.

The process was easy. I had a.small.issue but they sent a technician out in a timely manner to address it.

Lennar delivered right on time as promised. It was disappointing that even the smallest request ( leave the wire clothing rods off and I’ll do my own) was not even considered. Mackenzie (sales representative) was snarky and hard to deal with. I also wanted a small name change from the contract to the closing documents and wouldn’t even consider ( cost me an additional $82 to add a quit claim deed to make name change after closing) and I paid cash for the home. I am very satisfied with the overall construction and appliances; though w/d could be more sturdy.