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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 17870 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars in All Areas

17870 Reviews in All Areas

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Value 3.8

Responsiveness 3.6

Customer Reviews

the builder and problem solver were amazing!

  • Anonymous
  • Verified HomeBuyer
  • October 25, 2022
  • Loveland, CO

even though we were hoping for a slightly higher quality of build, they did good and quickly agreed any issues we had- and did it in a kind, professional manner:)

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Glad we made the purchase, was not always smooth

  • Morgan H.
  • Verified HomeBuyer
  • October 25, 2022
  • Redlands, CA

I’ll just say it this way, every delay and problem should not be blamed on supply chain. The process to get help for warranty feels like a tribunal. You have to prove and show the problem with your camera to customer service. They have a guy on site that can easily verify, why not use him? For us, they tore up our yard to finish construction of a wall and have not even repaired the yard yet. They didn’t discuss the size of the wall with us when we were directly impacted by it. (I think it’s is too tall) Our front yard trees look misplaced now because of the new wall. Should they be moved? ...

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Home is

  • Clarence S.
  • Verified HomeBuyer
  • October 25, 2022
  • Braselton, GA

You get what’s listed in the inventory. Other companies charge extra for everything beyond the a basics.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Workmanship

  • Paul M.
  • Verified HomeBuyer
  • October 19, 2022
  • Durham, NC

Construction Mgr. is veer helpful and responsive. Workmanship of trade personnel leaves much to be desired. Pay VERY little attention to the results of their workmanship.

Total Score 4


Quality 2

Trustworthiness 5

Value 4

Responsiveness 5

Home not done at closing

  • Anonymous
  • Verified HomeBuyer
  • October 19, 2022
  • Punta Gorda, FL

We closed on our home on August 30,2022. We expected it to be ready to move into when we arrived. There were about 27 items not finished, some big and there was no certificate of occupancy. Arthur set us up in a condo on the property for 4 nights until we could move in. The personnel we worked with were great to get it finished; however, the subcontractors were slow to respond while some materials were hard to get according to the construction managers. There are still 9 unfinished items to complete and it is October 19, 2022—49 days from closing. Lennar corporate should not allow any ...

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 3

Great builder, but time line pressures hampered overall quantity.

  • Cheryl R.
  • Verified HomeBuyer
  • October 18, 2022
  • Castle Rock, CO

Overall, we are pleased with our new home and the home buying process. the only down side was in an effort to meet quarterly numbers, the closing date was bumped up and finishing the home was rushed. As a result, the quality was diminished and expectations weren’t met.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

worked out well

  • Anonymous
  • Verified HomeBuyer
  • October 18, 2022
  • Lancaster, SC

Overall great experience and very smooth process

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

Great build

  • Jesus s.
  • Verified HomeBuyer
  • October 18, 2022
  • San Antonio, TX

Excellent process and great house

Total Score 4


Quality 5

Trustworthiness 4

Value 4

Responsiveness 5

Workmanship was not prefect

  • Thomas T.
  • Verified HomeBuyer
  • October 18, 2022
  • Barnegat Township, NJ

If I lived closer I would have watched through all stages of the build. Also, if I were able to change some of the design and products used as the build progressed, even of I had to pay more to accomplish that.

Total Score 4


Quality 3

Trustworthiness 4

Value 4

Responsiveness 5

Safety Issue - door deadbolts don't work + floors

  • Paula T.
  • Verified HomeBuyer
  • September 30, 2022
  • Durham, NC

(1) The deadbolt on our back door worked intermittently for awhile, but doesn't work at all now (seven weeks after move-in). The front door works manually when forced, but the automatic locking fails. We can hear it trying, so it isn't the electronics. (2) The floors look weird in some spots. It is hard to explain. It looks as if something has spilled. All & all we are satisfied, but the deadbolt issue is a big deal.

Lennar responded:
Hi Paula, thank you for your review, we truly appreciate the feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at corporatecustomercare@lennar.com. - Lennar Customer Care

Total Score 4


Quality 4

Trustworthiness 5

Value 3

Responsiveness 4

Very responsive to issues

  • Carolyn D.
  • Verified HomeBuyer
  • September 28, 2022
  • Brush Prairie, WA

I’ve had two Lennar homes and have been very satisfied with the homes and the all in one process they offer! The only thing I have noticed is some of the appliances, kitchen sink are low grade or bottom of the line. If Lennar wants impress even more use top of the line in Everything!

Total Score 4


Quality 3

Trustworthiness 5

Value 5

Responsiveness 5

CEDENO

  • Carlos D.
  • Verified HomeBuyer
  • September 27, 2022
  • South Elgin, IL

I insist, they must improve the future buyer's evaluation system because they create a state of anxiety in the family every time they request a collection and it feels like you take one step forward in the purchase process and three steps back.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

The lay out and space

  • Albert J.
  • Verified HomeBuyer
  • September 27, 2022
  • Portland, OR

We love and enjoy the openness and space of the home.

Total Score 4


Quality 4

Trustworthiness 4

Value 5

Responsiveness 5

We are happy with our house.

  • Anonymous
  • Verified HomeBuyer
  • September 27, 2022
  • Williamsburg, VA

We are happy with our house.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Mission Possible

  • Stephanie Z.
  • Verified HomeBuyer
  • September 21, 2022
  • San Antonio, TX

In March of this year our partnership began with Lennar Homes. A significant change in our family prompted the need to search for a home that could accommodate accessibility needs for our family member. Though the process took over 4 months the team responded to each request. One team member went over and beyond in their exemplary customer service and consistently demonstrated a home buyer centered approach. Travis, New Home Orientation representative, attentiveness to details, follow through for items that required attention, the willingness to research questions with prompt response and ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 5

It seems very rushed. I already have a few issues in my attic where wood is bending and splitting. I've already submitted a ticket for the issue and I understand that some of this can be due to the house settling.

  • Cassidy P.
  • Verified HomeBuyer
  • September 20, 2022
  • Crandall, TX

You get what you pay for and its on you to make sure things are good before the warranties are over. I like the house but I knew what i was purchasing before I bought it. I have seen people complain about what is included with the house. You have to understand that this is basically the bare minimum new build. So don't expect garage door openers, ceiling fans, gutters ect... In the end its my own home, its comfortable and I love improving it myself with DIY projects. These homes are great for first time buyers.

Total Score 4


Quality 4

Trustworthiness 3

Value 4

Responsiveness 5

Lennar at Weser Creek, Minden

  • Anonymous
  • Verified HomeBuyer
  • September 20, 2022
  • Minden, NV

Ease of using Lennar Realtors, Mortgage and Title services made the whole process easy. Compared rates with other loaners and Lennar was the best deal

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 3

Beautiful home, great crew

  • Lauren R.
  • Verified HomeBuyer
  • September 20, 2022
  • Bargersville, IN

Lennar was fantastic from start to finish. No project is without issues but everything was addressed in a timely manner. Grateful to Cory, Harry, Jenny and the whole crew.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 5

Great with just a little room for improvement

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2022
  • Smyrna, GA

Overall a good experience and we love the size and plan of the townhome. Sales and finance teams from Lennar were outstanding! Construction team delivered on-time but there are some differences from other builders to be aware of such as no semi-gloss paints in wet areas. Also no bathroom hardware provided, and no option for appliances or colored accent walls. I mention these as it makes the home not exactly move-in ready so plan accordingly. Little things like counters, tile, and wood decks aren’t sealed by builder so be prepped to do those as well. Soundproofing between units is acceptable ...

Total Score 4


Quality 3

Trustworthiness 5

Value 3

Responsiveness 5

Trustworthy builder that can get the job done

  • Anonymous
  • Verified HomeBuyer
  • September 13, 2022
  • Denver, CO

Build time was longer than usual due to COVID but quality is good and they fixed all issues found before and after closing. I like Lennar’s everything’s included and that’s lots of value that you would need to pay extra with other builders.

Total Score 4


Quality 4

Trustworthiness 5

Value 5

Responsiveness 4

Encountered some issues

  • Donald W.
  • Verified HomeBuyer
  • September 13, 2022
  • Barnegat Township, NJ

Lennar allowed us to switch our deposit to a second home when we ran into problems selling our existing home. However, when we were able to switch back to our original choice three weeks later, Lennar increased the price by $5,000. The engineered wood floors showed buckling when we moved in; however, the Customer Service team agreed to replace the.floor where it was damaged.

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 5

Great value. Wonderful lot. Construction manager is superb

  • Richard P.
  • Verified HomeBuyer
  • September 13, 2022
  • Lewes, DE

We had given up on a new home due to Covid. But when Lennar in Lewes opened a new section with a lot perfect for us, we were thrilled. We were hoping to be in faster than the 8 months it took from contract signing. But 8 months was our absolute limit and Lennar met that goal. Communication during the construction phase was difficult until we realized that the construction manager Tom as the person to go to for reliable information. We valued his honesty and responsiveness. Now that we are in, we have some concerns in that we are the very first house in this development with a ...

Total Score 4


Quality 5

Trustworthiness 5

Value 5

Responsiveness 3

Overall good experience

  • Gnana K.
  • Verified HomeBuyer
  • September 13, 2022
  • Reno, NV

1.Not much quality in construction. Construction Manager accepted the issues after giving so much of explanation. Most of the teams giving same kind of response like "it will be like that and cant do anything or putting on the other team". Eg found so much of gap between baseboards and flooring. Flooring team said we are helpless due to the ground concrete was not good. 2. Moving forward need to increase the width of Main Entrance Door from 35 in to 37 in because the new modern refrigerators are unable to carry inside because these refrigerators are having a min of 36 in width. 3. ...

Total Score 4


Quality 4

Trustworthiness 5

Value 4

Responsiveness 4

Happy happy !!!

  • Prasoon G.
  • Verified HomeBuyer
  • September 13, 2022
  • Apex, NC

I am new home buyer ..totally happy with lennar

Total Score 4


Quality 4

Trustworthiness 4

Value 4

Responsiveness 4

4 stars for this home experience.

  • Nhan H.
  • Verified HomeBuyer
  • September 13, 2022
  • Dallas, TX

Our home is beautiful and the construction manager (Amanda) is very informative & helpful. But the sale agent, she was a little bit rude & not really care to give a good information when I first time visit model home. My another complaint is the drive way & side walk got cracks & damage not look really good. I have to fix my own. Overalls, we love the house, especially the kitchen.

Total Score 4


Quality 5

Trustworthiness 5

Value 4

Responsiveness 5

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