Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 19381 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Great Buying Experience -- Lacks in Post-Buying Support
- Anonymous
- Verified HomeBuyer
- July 29, 2024
- Lafayette, CO
I couldn't say more great things about my home buying experience, but will say I found this to be dependent on the New Home Consultant you work with (mine was awesome!!) and Loan Officer (again - mine was INCREDIBLE). However, post-purchase you are transitioned to a Homebuyer Concierge for ongoing support, and their job is essentially to tell you no and (politely) why they cannot help. That has been frustrating as (with any new purchase) there are kinks and things that were not installed correctly / are under warranty and need to be addressed. Everyone is kind and communicative -- but ...
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 3
New build in Clovis
- Darryl M.
- Verified HomeBuyer
- July 27, 2024
- Clovis, CA
I had three issues within the first month of moving in, vent latch not closing, sprinkler drip line coming loose and a crack in my sewer line underneath the driveway. Upon reporting those, they had a team fixing those issues. Although it was annoying to deal with, they were very responsive with resolving the issues. The bathrooms don’t come with towel racks for some reason. Lastly, I wish the gates were on the wider side of the yard. Overall I’m happy with the purchase and I have no regrets with the people I’ve worked with.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Very positive experience.
- Anonymous
- Verified HomeBuyer
- July 27, 2024
- Milton, DE
Buying a home is very stressful and there was a delay in closing but all through the proceess there was good communication about what was going on. The sales team and the builder team were responsive and helpful. To date any of the issues we have had after the sale have been addressed promptly.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 5
Buying experience
- Linda Carol H.
- Verified HomeBuyer
- July 27, 2024
- Conroe, TX
I haven’t bought a brand new home from a big company ever. The buying experience was very professionally done. Your system of information is exceptional and closing was very smooth. I’m very thankful for the warranty. Unfortunately, since we moved in less than two months ago, we have had six warranty issues already. I am just praying that this is not going to be the case the whole time we own the house.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Valley View East Hanover NJ
- Anonymous
- Verified HomeBuyer
- July 27, 2024
- East Hanover, NJ
Overall Lennar is very good and build beautiful homes for people to enjoy. Sales, concierge and move in service is very good. Opportunity for improvements. Fix all not some issues faster after move in. Add some custom options for floors, backsplash, cabinets. Opportunity to add electricity and hot water connections for bidets in bathrooms. Larger cement pad in the back. Paint garage, as they come unpainted. Need smart home options and better cables through house.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
Not so great
- Magda Lucilda S.
- Verified HomeBuyer
- July 27, 2024
- McKinney, TX
For title, I didn’t know when I was going to sign until it was about two days before it was very hectic, I had to wait a long time when I went to the office because they didn’t have everything ready, and then after they wanted me to go back and sign more papers And I live like 45 minutes away so I said no, so a very nice lady came to my house so I could sign more papers, purchased many houses throughout my life. I have never had an experience like this should Communicate better, since people are anxiously waiting to know when it’s going to close and not Just two days before we close, because ...
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
Great experience and helpful staff
- Ashil L.
- Verified HomeBuyer
- July 25, 2024
- Charles Town, WV
Great staff who are helpful to provide details of the area and community. Ver knowledgeable and welcoming.
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Mailbox
- Jack B.
- Verified HomeBuyer
- July 22, 2024
- Summerville, SC
Trouble getting mailbox and keys
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 4
New Home
- Julie W.
- Verified HomeBuyer
- July 22, 2024
- Calabash, NC
I've very happy with my new home in Brunswick Plantations. Lennar's team have helped me all along the buying and moving in experience. They have been responsive to making fixes since moving in, and hopefully they'll continue to work out all of the kinks as promised.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Beautiful Townhome great distribution
- Octavio O.
- Verified HomeBuyer
- July 22, 2024
- Kissimmee, FL
House is nice, good finisher and the exterior architecture look beautiful
Total Score 4
Quality 5
Trustworthiness 5
Value 5
Responsiveness 4
Legacy Ridge
- Lisa J.
- Verified HomeBuyer
- July 21, 2024
- Catawba, NC
For me, I felt like the loab approval process was a bit much. I was asked questions that I didn't really feel was appropriate. They also asked for the same documents that I'd already sent in to a previous employee. I felt like they weren't communicating to each other. I think that a better quality paint should have been used. The paint is not able to be wiped down without the paint coming off the walls.Other than that, I love my new house.
Total Score 4
Quality 4
Trustworthiness 5
Value 5
Responsiveness 5
Second home buying experience
- Mark V.
- Verified HomeBuyer
- July 21, 2024
- Westfield, IN
We bought this home as a second home to beat the heat of Florida Summers. Lenard’s people are caring and want to resolve issues. We have experienced some things we have not seen before in other 7 home we have owned. Our plumbing in half the house backed up after 3 weeks, floors have major dips in them and light is showing under front door threshold. Things I believe will get straightened out. Just kind of a pain. The house looks nice and will ultimately do, for why we bought it.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 5
Love our new home
- Michael E.
- Verified HomeBuyer
- July 21, 2024
- Wimauma, FL
Ally did a great job showing us the exact location we were looking for. Small issue that have come up were taken care of right away. Really enjoy the amenities and the friendly people who we live around. Closing was not a positive experience because they closed on so many homes on the day assigned to us.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Cottages at Blue Ridge
- Anonymous
- Verified HomeBuyer
- July 21, 2024
- Taylors, SC
Overall, we are very happy with our townhome. Other than the garage, the workmanship was great, but we wish there were window casings, Crown molding, and towel bars. They offered a nice incentive package to be applied towards closing, but didn’t tell us until after the fact that a portion of that would go to buying down the interest rate with Lennar Mortgage.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 5
Review
- Jonathan A.
- Verified HomeBuyer
- July 20, 2024
- Henderson, NV
Overall experience was good. A little disappointed regarding some items that were not explained properly during the process, specifically the marketing of the property compared to what was delivered (square footage and covered balcony patio).
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 5
Not as good as before.
- Horacio M.
- Verified HomeBuyer
- July 20, 2024
- Osteen, FL
This is my second property at the same community. Their processes and service went downhill. Quality is not as good as my first property. For example, floor, countertops, details to finish the house to mention a few. Also, they didn't include features that I got from the first house in order to 'save' a few dollars. A month later, I still requesting new services claiming warranty of some issue. By the way, my first home was bought on 07/23 and the second home on 05/24. So, there's not even a year of difference.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
My conments
- Yi L.
- Verified HomeBuyer
- July 20, 2024
- Punta Gorda, FL
The Condo kitchen vent is not taking cooking smoks out, this is an big issue for Asian families, I have been trying to point this issue from the very begining when I started this purchase deal. The Condo management - Tropical Asles' person who is responsible for Condo structural changes is very non responsive to my request, if I don't get its approval to install a vent to take cooking smoke out, I might consider selling it as this condo is not suitable for Asian cooking style. Secondly, there is a negative side by not installing a fresh air intake in the condo which makes indoor air quality ...
Total Score 4
Quality 5
Trustworthiness 5
Value 4
Responsiveness 5
Rachen
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- Visalia, CA
Lannar teams the best
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 5
Good buy
- Michael M.
- Verified HomeBuyer
- July 20, 2024
- Buffalo, MN
So far so good. Nice house. Month delay in getting driveway/landscaping/irrigation/sod but hasn't caused any major issues for us.
Total Score 4
Quality 3
Trustworthiness 4
Value 5
Responsiveness 4
Nice home for the price.
- Gregory S.
- Verified HomeBuyer
- July 20, 2024
- Summerville, SC
Wish there was a bit higher quality of construction (I.E. 2X6 vice 2X4 framing). Also there are simply not enough outlets installed nor utility sink plumbing in the garage. All of which I would have been happy to pay for if that was an option!
Total Score 4
Quality 4
Trustworthiness 3
Value 4
Responsiveness 5
Overall went smoothly and quickly.
- Lorie B.
- Verified HomeBuyer
- July 20, 2024
- Osseo, MN
Overall very positive. Closing went smoothly.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Evetything was good
- Anonymous
- Verified HomeBuyer
- July 20, 2024
- Davenport, FL
Evetything was good, the only problem was the sales agent, he told me a lot of wrong informations
Total Score 4
Quality 4
Trustworthiness 5
Value 3
Responsiveness 4
Did not have any personal contacts with the builder. However, lots of contacts with builder construction people and warranty contractors
- Gene E.
- Verified HomeBuyer
- July 20, 2024
- Rogers, MN
I unfortunately had a major issue 2 weeks after I moved in. Woke up to flooding in the main areas of the house. Was advised a sheetrocking person put a nail in the plumbing. The disaster was a nightmare. After 2 weeks of total disruption all floors were replaced. However, Kari our warranty contractor went above and beyond to make things right as soon as possible. She was genuinely concerned and worked extremely hard to get everything coordinated. Most everyone was very responsive to my needs. Finally, I’m able to enjoy my beautiful home
Total Score 4
Quality 2
Trustworthiness 5
Value 5
Responsiveness 5
MJ - Construction Manager
- Andrew L.
- Verified HomeBuyer
- July 20, 2024
- Las Vegas, NV
MJ was amazing. She was very genuine and very efficient. She was ready with anything I needed and explained everything extremely well. She is a jewel to the Lennar family. I nicknamed her "the Mayor" since she knew everything, everyone, and was really readily available for anything I needed. I would say she is your MVP when it comes to a new homeowner experience.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
The Highlands of St. Charles
- Christine A.
- Verified HomeBuyer
- July 20, 2024
- White Plains, MD
I had a very good experience with Jeff, he walked me through my new home and he went over the fuse box, the utility room and other important features of the home.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
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