Lennar Reviews

Very smooth and transparent process.

Didn’t get much information about anything after closing. Gate codes, HOA info, ect.

We purchased our home while living in New England. The CM Chip, was truly our long distance eyes. He walked us through the process and helped us understand the South Carolina and Berkeley County building codes which had an impact on the timeline. We put our trust in Chip, and he never let us down.

They call 4mm flooring upgraded! It’s cheap. Layout is great of these homes. Very sound proof. Windows are great.

Jeff and Yumiko were absolutely amazing. Our remote closing was a breeze. Marie lacked communication with us during underwriting and came off as rude in multiple emails with how things were worded. We were excited to take a photo with the congratulations sign on the garage but it was taken down before we got half way done with our final walkthrough. While other houses that sold after ours have had the sign up for multiple days. If we were to buy another home through Lennar we would gladly do so again.

Justin is an excellent employee for Lennar. He has the perfect personality for his position and he seems to care about Lennar's Buyers warranty issues as best he can. He has been the highlight of my buying experience. The rest of the buying experience was average from a personality perspective with other team members. I am happy with my house and would refer Lennar over other national builders I have bought from including Meritage and DR Horton

We love our new home. It is very comfortable and has everything we need for my whole family.

We are enjoying our new home, the sale process was smooth, the home design and build quality js great so far.

Our home buying experience with Lennar was great. Did not have to wait long, was approved almost right away. Only small downside is that we were not able to choose our closing date (moving fr a diff state while still in the process of transitioning to new job) but all is well and kudos to Lennar for the wonderful job and we love our new home.

very please with customer service, Very quick to response to issues

Lennar provided exceptional service during walk through and made certain that every issue was taken care of. Even during the first month, as we had questions, Jackson quickly answered each one and helped us to make our transition into our new home a great success. As part of the HOA however, Lennar leaves a lot to be desired. We submitted a request almost 25 days ago and Lennar refuses to work on it or to answer questions. In their covenants, they state that if they do not address the issue in 30 days, then the request is deemed as disapproved. So I guess it is time to get an attorney to see if they can light a fire under Lennar's butt. ... More

The house buying process was easy, if a pain. They keep bothering me with unnecessary comments.

Lennar homes are designed with the area nearby in mind. I am so happy with my new build. My husband and I did a lot of research and had very manageable expectations after reading others reviews of Lennar and their new builds. Yes, there are built fast and not everything is perfect. With that in mind, we are very happy with the home we purchased. Greg at Avertine in Lemoore looked out for us better than I did for myself! He was exceptional in making sure everything was perfect for sign off. With the incentives offered, it is the best option out there for anyone looking to buy in this market.

Sales representative was excellent in communicating each step of the way in the building of the home including weekly video or photo updates. Settlement through Lennie Mortgage was effortless. Although overall the home is solidly built, the dishwasher and range are builder’s grade as is the carpeting requiring immediate replacement. Sheet rock for walls appears to be lower quality than usual. Ceiling puck lights in bathrooms provide poor illumination of vanity in lieu of lighting immediately above mirrors as shown in model homes. Considering the cost of these homes a few upgrades would have earned the builder a 5-star rating in my book. ... More

We moved after 6 weeks of closing date and we still do not have a contact person and customer service to resolve the pending issues.. We like the house and the place but we have not had personalized assistance.

Only issue was advised solar was included In payment. It is not. Our construction manager is very responsive very happy

Lennar homes is not 100% perfect, but it is great value for price paid. Even tough there are still areas that could be improved, our home buying experience is a solid 4 stars overall! Thank you, Lennar!

Buying a Lennar home was fairly easy. This is my first “brand new” home purchase. I didn’t expect a perfect house at this price point, but there were a few things that surprised me. Things I didn’t expect: 1. My closing date was used as leverage to not get things fixed during the pre-closing walk-through. “If you need that done it may delay your closing.” 2. The house was not cleaned. I had to mop the floors and wipe down the countertops before I moved in. 3. Gravel and construction trash was in the yard. I had to rake out the garbage from the grass. 4. After I pulled out the pine needles in the beds, I found even more garbage - anything from soda bottles to construction trash. Pine needles were simply thrown over it for concealment. 5. The Shannon Woods HOA is the most challenging aspect. Even though many items are allowed in the CCRs, you still have to ask for permission to change anything in the yard. It takes weeks to get a response and you can never speak to a real person. All in all, I like my Lennar home. I believe they could put a little more effort into their work product and the outcome would be greatly appreciated by the buyers. ... More

Purchasing the property was pretty simple. The only complaint I had was that with it being a contactless process, we had to email and text with way too many people. It was difficult to keep track of everything. As far as warranty work and repairs, they are quick to respond and I haven't had any issue where they decline my repair ticket. We had an issue with a toilet not flushing because there was a blockage in the line somewhere. They were their with a snake and camera in a couple of days. No questions asked and they were there until it was working properly. We had a window that was cracked. They ordered a replacement and it was there within a week. No questions asked. The security light in the backyard was installed upside down. They sent a guy right then and there to fix it. There were a few hiccups in the process of getting the place built. Some were out of Lennar's control though. For example, we had to push our closing date out a month because PGE didn't get the power turned on in a timely manner. Additionally, it takes forever to get your solar turned on with the electric company. There were a few items that were missing in our home vs. the model. There is a cabinet missing in the kitchen, The mirrors in the bathroom are a lot lower grade than the model home displayed. As far as quality of build material, it's hit and miss. The stucco is cracking like crazy and will need to be a warranty fix before the year is up. I was actually told to just hold off on putting in the repair ticket until closer to the end of the warranty period to ensure we give the house enough time to settle completely before fixing it so we don't have to keep calling them out here to fix it. The fence around the back of the property feels pretty low grad and I'm sure that will need to be replaced sooner than it should have to be. I can see the seems in the carpet upstairs. They don't offer any other paint than flat paint throughout the entire house except where they are legally obligated to put semigloss (kitchen and bathrooms) so we had to hire a painter to come and paint our brand new house which just seems silly. Ended up paying a guy five grand when I could have just given the painter that was contracted through Lennar the paint I wanted. The light switches they use are seemingly random. Some are on dimmers. Some are not. Some have timers. Some don't. When we moved in, the tracks on the slider door that leads to the back yard was completely filled with mud and small rocks. Needed to take a steam cleaner to it to clean it out. I know that seems like a lot of negatives, but overall, I feel like it was a pretty good process and I'm not disappointed with the purchase. I've heard a lot of horror stories about purchasing through Lennar, but so far, I can't tell anyone to avoid it all together. If I had to give the entire experience a grade... 85%. ... More

Overall I've had a decent experience. There were a few miscommunications at the design center, however, it was worked out in the end. When paying over a 1/2 million dollars for a house, I do expect the craftmanship to be better. Uneven drywall, corners, scratches on surfaces like your countertops and flooring were all minor but noticeable after living in the home for a period of time. There were a few issues that resulted in warranty repair and I have to say the lightening speed response is what makes the overall process much better. Although you never want to have a warranty issue right out of the gate, it's good to know Lennar took care of it quickly. I cannot say enough about our sales person John. He was able to reach out to his internal contacts at Lennar to keep things moving along during the building process. ... More

For us all the process was very smooth.

Thank you for har work

Lennar was immediately responsive both before and after purchase to all questions and requests.

Haven't gone through the process on a property I changed my mind on because I didn't feel comfortable with the process the property I did buy the crew was great and worked with me to answer most questions. All except one but that's okay.

It was a good experience