Lennar Reviews

It had been 40 years since we bought a home. We had great support in the process from Lennar in buying this one. The home concierge was a great idea as a single point of contact. The home orientation was helpful, and the walk through to identify a punch list to fix was very good. Lennar was outstanding in taking care of all identified items. The Lennar track app was easy to use and kept us informed along the process from purchase to closing. The only minor improvement I would suggest is establishing the home concierge point of contact sooner in the process. Before that point, it felt like we were getting contacted by many Lennar reps, and it felt a little overwhelming. No other issues. Overall a good experience ... More

Waiting for a year but at the end Lennar respond ok thanks.

It has been a great experience, Tara and I love our new home. Thank you for all of your teams help, from building to financing to warranty

My wife and I are new to San Antonio and our salesman Jarrett was very helpful and made us feel very relaxed and comfortable. Jarrett was professional, knowledgeable and very helpful. He told us about the advantages of using Lennar financing versus other financial institutions such as no out of pocket expenses and lower interest rates. He also told us about military disability discounts which was a big selling point for us. Kim was our loan officer and she was also very helpful and available to answer any questions or concerns we may have had. Brenda was our person in the escrow department and she was clear and concise with the paperwork and made our closing quick and efficient. I would recommend the Lennar team to friends, family and anyone interested in buying a new home. 5 stars to the whole team. ... More

Lennar offers affordable homes and make buying a smooth and secure process. They have been responsive on repairs and make the process of reporting problems easy with quick turnaround. The only real complaint I have is the cost of utilities in New Braunfels. As I transferred utilities under my name as reqyi by Lennar after closing & not occupying the home until one month later I received a water bill of $422.20 and a gas bill of $215. Lennar put sod & 2 trees on the property and ignored the drought watering rules of watering on Thursdays only and set the timer for 7 days a week, twice daily. This led to a consumption of over 25000 gallons of water for the month I didn’t occupy the home. I’m lucky the city didn’t fine me on top of the charges. As for the gas bill it was so costly due to running it for one month during my absence. Beware of these costly utilities especially if you can’t occupy the home immediately after escrow. ... More

So the home is nice for the most part, the yard is a good size. My only concerns were that the closing was a bit of a mess and it was hard to get a hold of certain people. Also. We have had an ant problem since the day we moved in and we’ve even paid to have someone come and spray but they keep coming in through the walls

Love our new home!

I want to say first how nice and responsive Amy and Stephen were that is who we dealt with most. They represent the company well. The problem I had is how much we were lied to. When we first walked in to view the house it was 281k and we were advertised a 4.25% interest rate. In a short 2 months it went up to 306k and 5.65%. We messed up and agreed. We got ripped off. Never again will I recommend to anyone or myself purchase a lennar product. I’m paying more for home owners insurance because I refuse to give Lennar any more of my hard earned money. We got taken advantage of. Some things still aren’t fixed from our walkthrough. Things don’t line up well. The trimming, paint, and caulking are horrid. Our closing date kept getting moved back because the house wouldn’t pass city inspection because I’m sure of cost cutting measures. We had to cancel movers and celeries multiple times. We were on a time crunch and there was 0 communication. They told us 1430 the day before our closing it was going to be pushed back 9 days. Terrible experience ... More

We found a spacious house in Mirada for great price compared to other builders.

Damien was not very helpful. Wasn’t available and slow to respond. Bonnie was extremely helpful in answering questions

Only in my home little over two weeks and my sewer line backed up. Only one person. Blamed it on me. Unbelievable

Love the house and the service we have had. There are a few things going on with appliances that are pending. Other than that we are happy with our home.

The finance part of the process was for stressful. Loan officers sending me emails on a friday evening requested me to get documnets that was need from companies closed on weekends within 24hrs. I also had to reach out to them every time for an update on my application and see what/if any other documents were needed. Other than that the process was okay. The quality of the home is good for first time homebuyer and the price.

While I like my home, there are several things that would make me not do it again. The inflexibility of when walk-throughs were scheduled was awful. No respect for the fact people work and are out of state. The house generally a nice house but the carpet used is cheap. I have terrible visible seems in every room. The bathroom vanity’s have no storage whatsoever. I would think with a house at this price point you it would be better, especially in the master. The area we have to get our mail is awful. Due to it being near so much construction, you can not go during the day or early evening. You must go after 7:30-8 so it isn’t blocked my construction folks. There is no light. It is very scary. For awhile I had to climb over the plastic barriers that were up. I find it unacceptable that I can not get to mail during the day or whenever I choose. So if I had it to do over again, I would not!! ... More

The quality of the homes here are poor at best. Materials used are basic trac home quality. The tradesman have little to no skill set, and the superintendents are lacking people skills as well as professional development.

I was disappointed with the quality the paint job was horrible no insulation above the garage Don't expect the best quality just being honest

We love our neighborhood and those that live near us. It's quiet and quite lovely.

Process was smooth and everything was done perfectly by the time we needed. Wonderful experience, with great people and it is a beautiful home. We couldn't be happier. Our whole experience has been great. Step by step throughout we knew what to expect and had consistent communication. The follow up on any concerns has been almost immediately. The materials and craftsmanship are fine, but this isn’t a high end home. We definitely have the value we paid for and we love our house.

Sigh! Most frustrating, costly purchase I made. The Lennar mortgage was the most frustrating. Realator was ok. The warranty guys had some hiccups, but they were probably the shining stars in a full galaxy, but the 3rd parties they use are awful.

A builders grade paradise. We don't know, or we don't do that are the mottos around here. No consideration for the overall ambience of the development, homes are built with lack of the consideration of the ability of the buyers who are new to the area to have access to services and information of availability unless you are willing to be Facebook savvy and trusting of your "neighbors". Air leaks and failing " finishing" touches are common, the washouts of the so called irrigation system are not only annoying but dangerous at times. You get the picture. And it only promises to get worse.

I am the "go big or go home" type of person and decided to have my first home-buying experience be: building one. Lennar and their team made the process that others have told me I would dread smooth and seamless. Unlike other builders in our area, I was able to choose the colors, tiles, siding, brick, and cabinetry I wanted that were in line with the trim level I chose. The process was so fun to see the land develop from farmland to street, to the foundation, to the framework, to my home! Of course, there were some delays that some people would be upset about, but being new construction, I understand utilities and some other issues will arise. The Team at Lennar communicated these issues to me so I was aware and able to adjust my plans accordingly. Thank you!! ... More

We were very satisfied when they presented the house to us after closing. They were very responsive and informative. We would definitely recommend and buy another home from Lennar.!

We enjoyed the entire process of purchasing our home. The sales agent (Matt) was EXCELLENT!. As was the warranty follow up on a few issues we needed addressed. It is a beautiful home with a very nice bundled package (absolutely love our spa and pool). we are pleased with the warranty follow up as well as the trade that has performed the work. The best way to understand how we feel is - We recommended this home to a couple we golfed with and they purchased a home. We also are trying to get my 2 sisters to purchase home in The National as well as a co-worker. Obviously we are very pleased with our new home. Would recommend to any potential buyer. A nice adder is the golf course is great also! ... More

Experience has been outstanding in every way!

As a fristime homebuyer, the sale associate, the lender and Lennar overall made the experiences tedious and difficult. The lack of communication, attention, and assistance during the process were unbelievable.