Lennar Reviews

Great community, nice home Adeola

Had an amazing experience in purchasing our new Lennar home. Everyone on the sales and marketing teams were awesome to work with. Would recommend Lennar to anyone.

The home buying process was easy and the sales representatives were great. The only down side was I didn’t feel the home was as finished or clean as it should have been at closing.

The property is very good, I think it should improve the closing times that fluctuate and do not allow better planning at the end of the process.

Overall great value for the price. Disappointed that we were forced to sign a contract were I am out $25,000 until the lawn is complete. The builders and work done on the house is excellent. Overall everything works as expected. Master bedroom door doesn’t close and a couple of popped nails that I expect to be fixed during warranty. Seems like minor issues for considering the detail and quality of the builder. The general contractor took exceptional care in quality during the build leaving very little to correct later.

The Lernnar staff from sales to mortgage are great, very helpful and quick response. The insurance team response could be better. The star is Danielle from the walk through and explanation of warranty to follow up after move in. The quality of the workmanship is not what I expected from Lernnar, it definitely needs improvement.

Overall we love our home. We got it for a good price. The neighborhood is great! The only complaints we have are typical for new builds. Because they are building so many and fast, they cut on cost with materials. The carpet and padding is on the lower end. The counters, while beautiful, are cheaper and stain easy. They pick lower quality wall paint so it marks up easy. Will have to replace carpet and paint in the near future.

The main issues were that they should completely test units before turning them over to the homeowner. Our dishwasher was not plugged in we thought it was broken. Also our AC unit was overcharged with freon we had to call the manufacture to come out to tell us it was overcharged and they fixed it.

My sales agent, Holly was wonderful. She gave me pros, cons, suggestions for buying, and showed sincere help thru all the steps of buying. She enabled a good price, great closing help from Lennar, answered all my questions concerning the townhouse, such as location in development, financial questions, HOA concerns, location of mailboxes, pool, etc. , the Lennar people I needed to talk to, closing questions, etc. Her response was excellent and she was very friendly.

95% of work done was high quality and completed to a good standard. Still need to balance out air conditioner as it's leaning off to one side, some drain pipes are not usable due to the fence installation. Overall well done! Thank you

Production Builders get a bad rap sometimes, usually because of unrealistic expectations. I feel Lennar did a great job of identifying a market, building for that market. I was delivered my new home earlier that originally planned (which almost never happens). My home was delivered with only 2 issues that have both been addressed satisfactorily. Since moving in I have had to request service for 2 issues one was handled immediately and the other just arose yesterday which I anticipate resolution soon. Overall, I am happy with the home, community, amenities, and my neighbors. If we could get a resolution to gate issues that would be nice too. ... More

Sales and closing were excellent. Upon delivery of home the product was better than I expected. The only exception was the cleaning of the property. I did not expect to spend so much time on preparing the property to move in. Due to low paint quality I hired professionals to repaint the entire home, most people due the same. I also had to hire a professional company to clean the floor tile, this was unexpected.

The only issues was that they expected me to do a task or sign something but weren't readily available for questions.

We have had an array of problems, however, Lennar has made every effort to take care of them in an expeditious manner. Worst of all was the uncapped drain pipe in our primary bath wall. After about three weeks, we saw water across our kitchen floor - not a good sign. Lennar came right out and began investigating. It wasn't until the plumber cut out the drywall in our kitchen island and the pantry wall that he discovered the missing cap. It was repaired immediately but scheduling the cleanup repairs has taken about three weeks. Today, we have a partial new floor and drywall finished; we are just waiting on the trim repairs. Overall, Lennar has been responsive and the customer care representative has been active with ALL of our repairs so that is why they still earn 4-stars! ... More

Great experience and great neighborhood

Bought 4 homes from Lennar over the years. Good value, great customer service!

I had a great buying experience with Karen who sold me an inventory home. It was a very good value for the price paid. The walkthroughs were very informative. In my opinion, the workmanship and quality could possibly be better. This is my third time building a new home and this new home doesn't seem to be as sturdy as my last home built in 2005. Floor boards are creaking already and objects vibrate as I walk near them. I'm a slight person so I think flooring could have been better. I would have chosen better carpeting and padding if I had the choice. There are a couple of areas where the corners are not of the highest workmanship. ... More

Overall it was a smooth experience. They gave me a date when the villa would be done and they were right on target. They were cooperative when it came to touchups that needed done.

At first I was not 100% sure buying from Lennar, as I had done my research and the reviews on the Lennar homes weren't as good….BUT… the experience was great! From the representative to the walkthrough with the builder. So far we are happy with our home. It will never be 100% perfect but I am pleased with it and most importantly I can still reach out to the sales representative about any questions, she responds and is very helpful.

Lennar mortgage offered a better % rate on an APR mortgage than offered by other lenders. However, the process for completing all of the paperwork involved was long and sometimes very frustrating. We had to deal with many different people in different departments & at times they seemed to lack communicating with one another. At the same time they were professional and courteous and eventually we were able to provide the information they needed, although at times it was necessary for us to provide it several times. It was definitely the most difficult experience we've had when financing the purchase of a home, especially since our down payment was substantially higher than normal. However, once we were moved in Monserrat provided excellent service in responding to and arranging to have items in our new home fixed. Maria, who assisted us in selecting our upgrades did an excellent job too. However, as we paid for the solar and upgrades upfront we do not understand why the expense of those items were included in the total purchase price was listed on our final documents which will result in a higher tax bill for us. That did not, and still does not make sense to us. After having leased a unit in this area we found that the maintenance of the outside landscaping was inadequate for the cost of the HOA fee we are paying. There are many weeds around and the plants in the unit that died in the unit we were leasing were never replaced despite many requests to do so. As far as the price is concerned, the price of the units increased substantially each time a new phase was completed. Consequently we ended up paying quite a bit more than we would have if we had purchased our unit earlier. In spite of that, the purchase appears to be a good investment, because it is located in Irvine, as well as in an excellent school district. We expect the value of the homes being built in this area will continue to increase. Other than the negative experiences listed here we are happy to be living in this community. It is safe, quiet, clean family friendly, and provides many activities for all ages. ... More

I am happy with my new home. They are beautiful and well-designed.

Too early to tell but everything looks great.

Sales consultants- Some sales consultants are not truthful. Make sure all conversations are documented. Underwriter- Documentation of all conversations regarding rates and fees is very important. Title / Escrow- again, document everything. Make sure to review everything. We found our names spelled wrong during final review before closing. Closing- make sure all docs are accurate. Ask questions when you don’t understand stated documents. The above information is based on facts and actual experience. Note: Do not sign or agree on anything until repairs and work order on your new home is completed. ... More

The Lennar team was always responsive and quick to answer all questions.

Overall, very good experience buying a Lennar home. Frank and Ryan did a good job supporting me. The quality of the home’s interior could be better. I like the all included appliances in it.