Lennar Reviews

Knowledge and professionalism of Lennar staff from sales, loan officer who put extra hours to meet deadline for closing (this loan was not an easy task due to 5 hours time difference and special documents required for loan approval), walk through staffs and builder pre/final inspection went smoothly. Our family appreciate all the coordinations to make it happen, putting us into a newly build home we enjoy and love.

My whole experience with purchasing a home from Lennar was a great one. Everyone that I dealt with along the way was extremely helpful and attentive and I certainly would have no hesitation recommending Lennar to anyone who asked me. Thank you.

It's been a great experience for us, from the customer service. from the front office to the Mortgage team everyone was great. Jackie at the front office was amazing and Renee and Lori from the Loan prep team. We love the area and the surroundings.

I’ve written my review on another questionnaire and it’s too long to write: but this was the worst experience for myself and my family . Worst , and I do not write negative reviews , so that should say something.

Great staff! Very helpful and responded promptly.

Worked with Klarissa and she answered all questions and made home buying process easy. I would ask for her, if you are buying a home at Willow Springs, Murrieta. It makes a huge difference to work with someone who is trustworthy, diligent, and truly seems to enjoy helping people. She is quick to respond to any inquiries and takes initiative to make sure the closing process is easy. She follows up, if something is missing. I also spoke with her supervisor Matt and he also does his very best to help resolve any issues. No problems with the home so far and I am certain that if we ever have an issue, it will be resolved. Buying a brand new home is much better than preexisting with so many problems. I am recommending Lennar to my family and friends Willow Springs is a great location close to everything. ... More

Every builder will cut corners. Lennar is no different. The home is beautiful inside and out, but the way HVAC, gas lines, were ran will make it a huge pain to finish your basement if you ever decide to. Construction manager told me incorrect information about my home as well, so take their knowledge as a grain of salt.

The homebuying experience was very easy and effortless. Since moving, the Lennar team has been quick to respond to any issue we have or work order we put in.

All in all the experience was good. Found a few minor details but nothing major. Maybe a little disappointed in the quality of the appliances. The range does not have a self cleaning option and no icemaker in the refrigerator. Also had to change out the shower head in the master bathroom due to very weak water pressure. Other than those small issues I am very pleased with my home.

Quality issues with final product are my primary concern!

My experience moving her was not a pleasant experience when I first came here to look at the home that I picked it didn't have a stair way it had a hallway and that's not what I got no communication in progress also my house my jack up I really don't care for purchasing any home with them again no one can help you get a clear understanding also we were told if u put down a certain amount if we didn't get approve 250 will be deducted from that and would get the rest back it was my son he is un the military and they say he wasnt approve so they did FHA how about that was a lie my husband didn't wanted to go thru with it and was told if we could not get our money back after they say my son wasn't approve by him self the whole thing is they played with how to suckered u in also I got my water bill and it's so bad they run the water everyday and that bill I had to pay and called and spoke to different number and everyone telling me they don't know anything and can't help me I even text the young lady that did our first walk thru dead end with her I even send Aneese a picture about the bill she told me she would see what they can do when she took it to her boss brook told me nothing no help hunter no help at all no one helped me so I got force into paying a water bill and I moved in on the 19 of January cause I still had a other apartment that I was Still paying to finish out my lease all this was told to brook also they put a rush on this house cause the guy that did our second walk thru said they told him house had to be ready by January 9 and he said that what he did what they say and if they did stated a later Time he could have done that and I wouldn't have to pay all that money and my monthly payments would start later like I say no help at all bad experience for me in buying a home with lennar so don't send me no more reviews to rate you guys just leave me out of your reviews cause not good for me bad experience it could've been more star's no communication after you are sold a house everyone that you communication with doesn't even check on you call you before they called text email now no one is helping you be more fair with ur customer not because you sold a house when they called for help with certain things and the same wall you hit you keeping hitting it cause they don't have answers for you ... More

Peg, Jane, Tanzen and everyone at Dove Village were wonderful to work with. We love everything about our Lennar home.

I love my new house from lennar home They are so great they listen to you they give you what do you need

Lennar is dependable, they are responsive to our concerns and give us a sense of security and confidence.

Lack of assistant during sales transaction. Sales person's availability and timely response can be improved. Lack of follow up on questions.

I have asked your company to stop emailing me, Its painful, I want put it behind me

Build Quality is a 2/10, and that’s being generous. They cut corners and use the cheapest options available. Communication is often short and their staff will not give you a concrete answer about any issues. The contractors leave out a lot of trash, food, and building materials, and when it blows into your yard or property area, they do not care and do not clean it up. The sod/grass they gave our entire community was dead upon arrival and it took them over a month to deliver it when it was supposed to be delivered 5-12 days after closing. Our home was not cleaned prior to our arrival; it had construction dust everywhere, sticky spots all over the floor, and stains in our carpet. These homes are way over priced for the quality they provide. Lennar also tried to deny me my right to a second inspection until my realtor fought with them and showed them the law. If you can, pick anyone other than Lennar! ... More

We had a great experience buying with Lennar, from our sales rep to the mortgage and construction staff. The build quality seems good, but have only been in for a month. The only surprise in materials quality we had was the use of paint grade hinges on a fairly expensive home. Also, we didn’t know up front that Lennar does not allow you to pick finishes or colors…you get what they have selected for the particular homes…but that wasn’t a problem for us.

So far a good experience, have some issues that I am being assisted. No upgrades available.

Going into this experience I was nervous. However, the Lennar team made me feel welcomed and assured at every step. They didn't rush or pressure me. My new home consultant took the time to explain things I had questions about. When we did the final walk through all details were perfect. I felt supported throughout the home buying process and am 100% satisfied with my new home.

It has been issues and issues over and over again since 2 months ago. 1 month before closing…

We bought a house from the scratch Jennifer Finley was great help to as and the engineer amazing Tommy Becker very knowledgeable and great customer service top notch, I don’t think I had that experience before .

Home buying was made easy and lennar team will guide you through out the process and will make this process as easy as possible.

Had a really bad experience, the sales person lie to us, was misleading and overall the experience was awful. The materials are cheap and the work is fast done, the pain the workmanship is poorly done and fast way done, when you are paying almost a half of million for your home you expect to be done properly, just very disappointed and will not recommend it to anyone not even my worst enemy

I recently moved in my new Lennar home and it was a very simple process! I was kept informed and they have a real system for customers to easily buy their home. Jimmy has been a great help following up on minor issues!