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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21154 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21154 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

My first Home

  • SANDRA R.
  • Verified HomeBuyer
  • November 07, 2023
  • McKinney, TX

I was afraid and still because all bad comments about Lennar, to be honest the home is fine and they let me know what is cover for Warranties and what no, I found nice People in all process, the findings and few claims were attenden very fast, I dont have mayor issues with my home and I receive all the said, the only think is that the neightboard still in construction and Looks like Lennar is not give us all ammenities or parks they promise, it chanched with the time, in general my experience was and still fine, Im in my first year with warranty and I dont have claims opened. pay your ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Good

  • Marzale P.
  • Verified HomeBuyer
  • November 07, 2023
  • Fort Worth, TX

My experience was good and everything worked out great at the end.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

CP

  • Charles P.
  • Verified HomeBuyer
  • November 07, 2023
  • Las Vegas, NV

Overall we were not happy at all. Lennar is a bottom line driven company with little or no concern for customer satisfaction. We would never build another Lennar home.

Total Score 1


Quality 1

Trustworthiness 2

Responsiveness 3

Love my home

  • LaFreeda K.
  • Verified HomeBuyer
  • November 07, 2023
  • Shafter, CA

What can I say my second purchase from Lennar really enjoy my home and the parks,neighborhood that why I bought in the area again

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Quality of work is very nice and entire process of purchase is very easy and good to move

  • Anonymous
  • Verified HomeBuyer
  • November 07, 2023
  • South Elgin, IL

Very good experience and easy going process

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Many issues

  • Melissa D.
  • Verified HomeBuyer
  • November 07, 2023
  • Punta Gorda, FL

We bought the model home and it was listed with a pool heater for hot tub and pool. No heater! It’s been two months since we closed. No garage door openers, ceiling fan and light and living room still doesn’t work! Stove good has lights falling out, landscape is old dirty and dying, this is not acceptable. Unhappy customer for sure!

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Great customer service!

  • Andrea B.
  • Verified HomeBuyer
  • November 07, 2023
  • Charles Town, WV

While there were some minor issues that needed to be addressed after move-in (which is to be expected with a new build), Lennar has been extremely responsive and timely in fixing these issues. The customer service is fantastic, and Lennar has made it easy to contact them when needed.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Worst sales team experience

  • Tauqeer M.
  • Verified HomeBuyer
  • November 07, 2023
  • Princeton, TX

Worst sales team experience i have ever had.

Total Score 1


Quality 3

Trustworthiness 1

Responsiveness 1

Builder was good. The gas furnace was not hooked up. Found out when we needed heat. Lasted two sinks in Baxter bath and needs a few towel hangers.

  • Joseph M.
  • Verified HomeBuyer
  • November 07, 2023
  • Cypress, TX

Joe The entire experience was very good. Jeana and Ashliely were terrific in walking us thru the financing and closing process.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Home owner

  • Anonymous
  • Verified HomeBuyer
  • November 07, 2023
  • Summerville, SC

Learning experience and for the most part a good one.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Our First New Build

  • Anonymous
  • Verified HomeBuyer
  • November 07, 2023
  • Aurora, CO

Overall, I am happy with Lennar. The house design is great and the materials used seem to be higher quality. My biggest complaints is I wish they did a better job of leveling out the lots so houses weren’t on such a hill. Some parts of our flooring isn’t even and is quite noticeable. The thickness of the walls isn’t great. It is easy to hear through them. The fact they provided a great interest rate is really what sold us. As of right now (considering we have only had the house over a month), I would recommend to a friend or family member and would buy a Lennar again.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

2023 Closing

  • Anonymous
  • Verified HomeBuyer
  • November 07, 2023
  • Cottage Grove, MN

Home bugging and lot selections were all quick and easy to understand. We received brief updates and pictures on a weekly basis. Constructing prices was quicker than usual. Closing was easy. For anyone choosing to build, Please inspect carefully. Materials may not be the best of quality nor sturdy.

Total Score 4


Quality 1

Trustworthiness 3

Responsiveness 3

Love my Kensington model!!!

  • Kelly L.
  • Verified HomeBuyer
  • November 07, 2023
  • Myrtle Beach, SC

I wanted to take this time to acknowledge my building manager, Barry, who assisted me throughout the process of the construction of my home. Barry kept in contact with me from the point of contract and throughout the entire construction process of my home. He was very attentive to every question I asked and answered in a professional manner. Barry walked me through every step during my first and second walk-through Before closing on my home. In Closing, I want to thank Barry for everything He has done to assist me throughout the construction process of my home. He was ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Home review in Heartland

  • Dennis F.
  • Verified HomeBuyer
  • November 07, 2023
  • Crandall, TX

Going through the loan application process was horrible. Very unfriendly to people without a realtor. Rude and not helpful or responsive to questions. Given no information on this community on how to handle utilities, HOA etc. Person doing the house walkthrough gave misinformation multiple times on how to do things. I was told by two different people that they get me a list of paint used on home, nothing. Overall it was not a good experience.

Total Score 2


Quality 4

Trustworthiness 1

Responsiveness 1

Like the home. Some issues will be a problem in the future. Handicap son who lives in the home will need help changing the A/C filter in the attic.

  • James K.
  • Verified HomeBuyer
  • November 07, 2023
  • Seguin, TX

see the above comments. Please refrain from sending review questionaires.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Beautiful floorplan

  • Jill M.
  • Verified HomeBuyer
  • November 07, 2023
  • Rogers, MN

I chose Lennar because of their reputation and floorplan. I am however disappointed in some of the workmanship that is sloppy. Their customer service department is unapproachable except by email. There is no one who could answer a quick question or refer a client to documentation regarding an issue.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 2

We bought a house

  • Harold S.
  • Verified HomeBuyer
  • November 07, 2023
  • Calabash, NC

We bought a house is all I can say. The craftsmanship is not there. The Sheetrock and painting is the worst I’ve seen. The paint should be considered as primer and the house really needed painting. If this was my primary home, I would definitely be upset with the overall quality. All I can say is…..we bought a house and there’s nothing extravagant about it. I would definitely never use their mortgage and probably never consider their homes

Total Score 3


Quality 2

Trustworthiness 4

Responsiveness 4

So many issues

  • Susan W.
  • Verified HomeBuyer
  • November 07, 2023
  • Naples, FL

We had soooo many issues with Lennar Mortgage specifically, not the local company.

Total Score 1


Quality 4

Trustworthiness 3

Responsiveness 3

Great value and great interest rate

  • Jonathan T.
  • Verified HomeBuyer
  • November 07, 2023
  • Seguin, TX

After searching for weeks for a new home, we found this diamond in the rough. Everything we wanted with an amazing floor plan we had never seen before, and loved. From purchase to closing took 3 weeks. The mortgage process with Lennar mortgage was a bit painful, but we kept the light at the end of the tunnel and made it through. We are thrilled with our new home!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Love my home but Lennar can do better....

  • Tiffany D.
  • Verified HomeBuyer
  • November 07, 2023
  • Land O' Lakes, FL

The loan process could be improved with better communication and more timely responses to questions from our loan officer. We could have locked in at lower rate and was discouraged to do so by loan officer and then it went up. I wish we had more finished home at closing. More attention to detail by the super would have avoided a lot of unnecessary tickets, however, the people handling the tickets after closing have been the best to deal with! (Josh, Maria & Matt). Still waiting on a few things to be resolved and we are 7 weeks after closing that were noted and should have been handled before ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Not a perfect experience but 4 star is plenty good!

  • Gregory P.
  • Verified HomeBuyer
  • November 07, 2023
  • Conroe, TX

The home is solid. Initial issues were taken care of in a week after the first walk thru, Those issues were minor and only time will tell. The folks in finance department have their hands full and they are some great people! Overall it was a 4 star experience. Not bad or average...just good but not great! Why so many rentals already? Ask those questions as it impacts overall home quality.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

We are more than pleased.

  • Wesley G.
  • Verified HomeBuyer
  • November 07, 2023
  • Westfield, IN

We were able to buy in a community with amenities that satisfy the needs of the retirement phase of our life.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience !!

  • Mariam A.
  • Verified HomeBuyer
  • November 07, 2023
  • San Antonio, FL

Celecia was great very helpful from beginning to end - I’m just a little upset I was told trash was included in our hoa and it was not - joel w mortgage was amazing even though we ended up just going the cash route he still was awesome ! Anthony and Katie were awesome when it came to warranty time they really helped me get things done Tim the construction manager was such an angel a true blessing very helpful ! I’m super thankful for each and everyone my new happy blessed home I’m thankful to the lennar team -!

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 5

Happy to be here

  • Robert L.
  • Verified HomeBuyer
  • November 06, 2023
  • Franklin, TN

We were kept informed weekly by sales agent Chandler about out townhouse progress, and he was quick to respond to questions, concerns. Our onsite manager Shay spent time with us as we neared closure and was helpful in making sure our house would meet our satisfaction. Some breakdown did occur toward the end as we never completed a review walk through after we moved in and we never were introduced to a customer care person. An additional note of significance to us occurred after we moved in: Shortly after our move all the smoke/carbon monoxide detectors went off about midnight without any ...

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Lennar Astonia North Is beautiful place or community to live.

  • Sajaline E.
  • Verified HomeBuyer
  • November 05, 2023
  • Davenport, FL

Astonia is a gorgeous, peaceful community with spacious homesites for a variety. Good managers are great communicators, active listeners, and amazing supporters.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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