Lennar Reviews

Lennar in IN is a world of difference from Soflo. They maintained a list and addressed all of our concerns prior to the final walkthrough which was a 180 from our Florida experience. Everyonewas exremely helpful, and nice, and knowledgeable. We did not have to mention the same things multiple times, and we didn't have to negotiate to get things done. Very good product in IN.

The initial part of the home buying process was okay. It was until the inspection and after closing that the nightmares started to kick in. First, for starters, any real estate professional could see the gap between the foundation and the garage door. It seems like because I was out of town during the closing they just looked over the gap in hopes I wouldn’t say anything. I had to put in a claim for Lennar to come out and fix the issue that should have been fixed prior to closing. Second, there’s overgrowth of bushes and shrubs outside my property line. I reach out to Lennar regarding this issue, they shift the blame to the HOA. So I contact the HOA, they shift the blame to Lennar. I reach back out to Lennar in January regarding this issue, in which they stated they would take care of it. Here it is, the end of February, I have not received a return phone call after I reached out to follow up. The landscaping has yet to be cleaned up. Mind you, it’s not on my property line, so it’s not something I am responsible for. After spending 6 figures to acquire this house, no one should never have to go through hoops to get things done. I shouldn’t have to contact the corporate offices for Lennar to do their job that was supposed to have been completed before selling these properties. I regret purchasing through Lennar, should have went with another builder. This is the first and LAST time I will purchase from Lennar, and would not recommend them to anyone, not even my worse enemy. I am beyond upset about this issue. The whole team failed! ... More

I'm very happy with the new house.

Unfortunately we are still waiting for the original punch list to be completed well after a month of us closing on our home. Many items that needed to be addressed were never completed. The new home on the day of closing was filthy inside and the driveway was very muddy.

It started out good and took a quick bad turn. First, my house is supposed to close in April and it closed in February. I found out why. They had me sign all the paper the last day of January on a Friday had I waited two days my interest rate would have been 4.5 but my interest rate was at 4.99. That was Friday night and I had 20 minutes to make it to the bank and they had me go and get it cashier check if they didn’t get it in by the 20 minutes it would’ve closed on Monday instead of Friday and I would’ve got the 4.5 interest rate . They told me in the office that I had to close Friday and I had to be back before that 20 minutes. I’m sure they didn’t know that Monday the interest rate was gonna drop. it took them three weeks to check out a breaker and a plug in my house for the dryer and now I have to contact the appliance company and have them come out because my dryer doesn’t work and I’ve been waiting. They just told me oh yeah, it’s your dryer contact the appliance company and have them replace it, I’m about five weeks out but no laundry. I open my windows and now I can’t close them because the wood swell from raining and the latch doesn’t fit in the slot no more the windows are very cheap. Period. I had tack boards on my stairs, sticking straight up under the carpet , as I’m walking up the stairs with my baby, they’re stabbing my feet, and I almost dropped him on every stair. It takes forever to get something done call Customer Care they have me do a video chat I got to submit something on the computer try to make two or three different appointments for someone to come by and fix anything not convenient for the homeowner at all. ... More

From the beginning, the Lennar Sales team was not responsive to initial inquiries we submitted for home we were interested in. It required me to follow up on weekly/bi-weekly basis before a representative even provided the information on the available homes and the plans. I felt like I was inconveniencing her asking for information. Once we signed the purchasing agreement, we submitted the application to Lennar Financial who waited a few weeks before reviewing and starting the escrow process. They only started with the paperwork 3 weeks before our close date but indicated it would not be an issue to get our application completed. 2 weeks prior to our close date there were issues arising validating our documents. We had to go back and forth between Lennar's "compliance" team and the loan officer to try to get documents cleared. The whole process was frustrating and insulting. However, we really wanted the home and the area so we proceeded with the purchase despite the issues we were having with Lennar. If we had known the type of company we were dealing with before getting half way through the homebuying process we would have not chosen Lennar or their in-house lender. ... More

Before closing house was not deeply cleaned. Issues with land scaping. Rain water damaged the backyard two times. Not sure about the future. They did not give any sample of colors.

From start to finish we had a great buying experience with Lennar Homes. Very honest and easy to work with. It’s been almost two months since we moved in and we love our home! I would definitely buy another Lennar home in the future or recommend their homes to friends and family.

Had great experience i will love to buy future homes with lennar

I have had the worst experience ever. My home was not even ready to move into when I moved it. It has still yet to be cleaned. There is still blue tape on on damaged of my house that were never repaired even after multiple phone calls. I WILL NEVER BUY ANOTHER LENNAR HOME. I will do my time living in this house and can’t wait to sell it and move. There is nails sticking out of the all where my kids play. After repeatedly asking even in my blue tape walk for it to be taken care it wasn’t. That is insane! Adam the gentleman that helped me through the financing is great!

I’ve lost tons of sleep, the experience was to say the least was heart wrenching at times, you forget this is a business first for them and a home buying experience for you second in their eyes. You’ll want to leave and forget everyone associated with the process and then you’ll wake up one day with an email saying you’re clear to close and it’ll all be worth it and you’ll thank everyone evolved. Well maybe everyone…lol My advice, be good to yourself. Compared to what you’ve gone through in your life to get to this point consider this a walk in the park. Strap in and enjoy the ride, your weekends will love you for it. ... More

Community in prime location. But, sales experience is not that much good. And the construction is as minimal. As it concerns on quality.

To summarize, I have bought 2 properties with Lennar, in the first one I had problems but I thought it was an exception but in the second time I had problems again so I finally decided to file a service request or complaint, that was more than a month ago and I still have not received response even though I sent it again due to the lack of response. It was addressed to customer service and the person responsible for that area. I hope that these surveys are reviewed and activate improvement processes and customer responses. thank you so much

Our Loan officer did not update us about the interest Rate for 5 months.We received email fr Him the 1st time July 2023 and got the last email Dec 2023 that our interest needs to be locked in.We were not given choices for 5 months.I was not Happy about at all with Lennar.

Within the first month had a leak in the home. Loan officer processed paperwork that was out dated

Happy with the home / lot we selected, no major issues with the construction and quality . A lot of gray areas in the closing process .

I personally didn’t have a good experience at all when purchasing my home. My loan officer was fired days before my original closing date. Supposedly she didn’t upload any of my documents to my folder and I basically had to start from scratch with a new loan officer. This process pushed me back another 3 months. This was very inconvenient to my life because I had to make adjustments and spend a lot of unnecessary money in order for my family to be good while we wait on our home. No extra incentive for their former employees mistakes, no one reaching out to check in or being responsive when I reached out. I literally have messages/emails in my phone that were never responded to till this day. I heard great things about Lennar previous to this experience but I have not one Great thing to say about Lennar and my experience with them. I would of backed out and went a different route if I could go back in time but I was giving the benefit of the doubt to a company that constantly gave me the run around. ... More

Lennar is amazing. We purchased our 2nd home recently and though there have been some repairs/replacements needed, Lennar has responded fast and efficiently. Love our home!!!

As a first time buyer my experience was really good.

We found a perfect home for our big family. The Lennar experience of buying our first home was more memorable because of their responsiveness and complete guidance. Quality and value is all worth it. Thank you Lennar! Forever grateful.

The process was ok and am pleased with my new home

This is the first NEW home I ever purchased, all the others were pre-owned homes. Our sales representative “Shannon “ did an excellent job in helping me through the process. The new home orientation was very good and Desmond was very thorough in showing me all the operations of the home. I have 2 comments, first the space for the refrigerator is not deep enough to accommodate a 25 - 27 cf. I had to buy a smaller 22 cf refrigerator. The space needs to be 36” not 24” deep. The last comment is there should be a written outline of the house orientation, naming service companies by trade (ie) HVAC, sprinkler system, on demand water heater, etc. given at time of the walk through. We’re too busy trying to absorb all the information at walk through. Also provide the name and phone number of whom we contact in needed service repairs. ... More

I was told throughout the home buying process by the realtors in the office and walk through team, who are all employed of Lennar, that I could put a fence in my backyard as long as it was 4ft or 5ft back aluminum. I have had the most frustrating time getting my fence approved since day 1. There are other houses with fences like mine that don’t cover the entire property. The covenants state that I don’t have to. I don’t appreciate being told by every person I talked to that represents your company I can do something that has become a huge headache. You either need to fix my problem with putting my fence in or not say a word when selling homes about what owners can and can’t do. ... More

Great company! We have two houses from Lennar .

Both my real-estate representative (Pam) and construction representative (Brian) were excellent to deal with. 5 stars each. They were knowledgeable and very attentative to my needs throughout the home buying process.