Lennar Reviews

This was a very fast process especially if you have all of the required documents ready. The saleswoman, and loan officer worked together and answered every question. The loan officer held our hand and she was great. Now the underwriting was a different story. This was the most difficult part of the whole ordeal. Bottom line have all your ducks in a row. We are very pleased with this investment.

Easy process to purchase condo. Lennar staff very helpful along the way.

Make sure to check everything before closing. They will rush you saying you will miss the closing by promising we will do it later. After closing, they will change it saying you have to reach out to warranty team. This is ridiculous. Hvac switches are interchanged, light dome is missing. Backyard landscaping screwed up. Lot more to say.. Sales person involve in everything and when you say something is not right, the response is let construction team handles it. Shame!!

This was, hands down the best home buying experience I've ever had. First off, I had very few issues. The quality and care is a cut above the home building industries. The builder is either on top of problems before they get to you, or they have somehow attracted the best workers. Lennar is super organized with answers to questions you didn't know you'd have available at your fingertips. They have reasonable prices without choosing cheap materials. I would absolutely buy Lennar again in the future.

a wonderful and quiet place.

I've purchased three houses in my lifetime, but none of the experiences compare to the terrible service provided by Lennar. Starting with the sales team, they are excessively pushy and pressure you into making impulsive decisions. They employ scare tactics and provide misleading information about the property. I strongly advise against making impulsive decisions and recommend thoroughly checking all sales information before making a purchase. Additionally, the sales team will email you the contract but fail to go through it with you to explain any details. The lender team also significantly increases charges without bringing them to your attention. It seems as though they are aware that most buyers don't understand their confusing C2C statements and won't spend much time questioning them. Even if you manage to catch discrepancies by comparing C2C statements with those of other Lennar home buyers, they will attempt to distract you with mind games. I recommend hiring a lawyer or an educated individual who understands closings well to validate their charges. For example, the HOA contribution fee was stated as $100 in the flyer and contract, but they charged me $1050 in the C2C estimate. It's essential to check the loan rate lock, as they may still impose a delay fee on you if home delivery is late due to internal construction issues. There are countless issues you will encounter with the team, and it's incredibly frustrating. While their home quality is good (which is why I bought three houses from them), I had my lawyer help me validate the details for the second and third houses. I strongly urge you to validate all information with an expert. Doing so will save you from numerous headaches and thousands of dollars. ... More

Alex worked tirelessly to ensure all the concerns that I had were completed to my satisfaction. Love my new home. This area would be fortunate to have more Alex's. Please give him a special thanks from me!!

It was great, everyone we dealt with was very nice and professional.

We just bought a house and it came completely filthy. Paint splatters all over the floor. Screen door not fixed as they told us it would be. They just rush you through and pressure you to sign off and make promises that they don’t stick to. Beware on the construction sign off.

- Hard to find the right person to explain the detailed T&C in the contract documents. - No one tells the whole flow, and the progress. Many Lennar internal teams like Lennar Insurance, Lennar Title, Lennar Mortgage, are not talking to each other. As a buyer, I have to explain and reach out each one for any supports needed. - After the closing, not sure when and how can the buyer get the full set of official documents including the registered deed. - The construction team did the sod installation before the mutual agreed date without notice, resulting the huge extra costs and longer time to the buyer on the sprinkler setup. ... More

Overall the experience was good. There was a lack of communication at times. When asked to re-evaluate certain items in the home, there were times we were given the runaround. A few items we asked to be fixed before closing, we were then told they were fixed but after closing we had to have them re-assess items that needed correcting. At the end of the day, we would go with Lennar again, and we love our house. Just could not give 5 stars for those few things.

The entire homebuying process was a nightmare from start to finish. Salesman was not knowledgeable at all to the product or process. Then the mortgage team I dealt with was absolutely horrid and unreachable most of the time. I almost pulled out of the deal due to frustration and complications that were unnecessary. In addition to this there is a design issue in the house that wont allow me to get furniture up the stairs. I am not a genius but even I can figure out that if you're building a house with all bedrooms upstairs you should design a staircase and handrail that allows you to get furniture up to these rooms. I have lodged a complaint and am getting the typical runaround. I am actively telling friends, family, and anyone I know to avoid buying a Lennar Home. Thanks! ... More

From beginning to end, this home-buying experience has been a nightmare. The salesman was unresponsive to our issue with an unfinished garage wall. The Title Company used by the builder was also responsive to our requests to meet in person for the purchase agreement signing. Worst of all, they recorded the WRONG names with the county. When asked when it would be corrected, I had to file two complaints with Headquarters in order to get things fixed. As of yet, they are still not recording our requested language in the warranty deed, as other title companies have done for us, after putting us in touch with their staff attorney. Since this is standard language for joint tenancy, which is allowable in Texas, there should be no questions on legality, and yet we have had a string of issues with Lennar. ... More

I recently bought a home with Lennar what started a smooth process quickly went sour.. As expected the lender needed a lot of information and documentation which was fine but as time went on they kept going back and fourth on what they needed even asking for forms that were not available and disregarding the documents I sent that had the information they were looking for although a long process and poor expectations being set I understand it’s a lot to work with but could have been made easier and more coordinated. When I finally closed on the hike after changing the expected move in date twice and doing the final walkthrough the house was a wreck. Mud all throughout the house and walls, a small hole in the wall, caulking removed in large areas, light figure hanging from the ceiling, someone used the bathroom and don’t flush their feces, along with trash laying around the house and more if I’m being honest I thought I was in the wrong house. I was promised the house would be cleaned and the driveway/sidewalk power washed the morning of closing and clearly neither were done. I submitted a claim to have texture redone in two spots and that was done but then was promised the painters would come the following Tuesday. Tuesday came and I’m sure you can already guess what happened. No communication was made or effort to reschedule the paint for the texture and I am still currently waiting. I let them know and got no response. Everything that was promised to me was not received the bare minimum was not received I truly was very unhappy with this experience especially it being my first home. ... More

Everything went well with no struggles. all the staff did great job in getting things done as at when do. No complaint at all.

They will fix all the big items but, it’s the little things that are going to drive you crazy. Make sure they fix all the little stuff before you close because getting them to fix stuff after you close is a mission.

Everyone was very through during the showing, buying and closing process.

Lennar is very responsive when there is a problem.

Constant threats of losing your deposit even though they didn't approve you and sends you to another place to get approved very sketchy. They approve you even though you cant actually afford a property to make a sale. The house itself was way overpriced for the area in what you actually get, no fans anywhere in the home and all bedrooms don't even have lights wtf is that. A bunch of damage that was identified through the walkthroughs that still have not been fixed and its been 3-4 months already. They leave you with a dirt backyard no grass or anything and left a BUNCH of construction trash throughout the backyard. Ive bought 2 homes before this and by far the worst experience I've ever had but hey they got the sale they wanted. Walkthrough guy was dale, made a bunch of promises to fix things and never does. ... More

Wow, where do we start? When we actually stepped into the home, it was completely different than what we anticipated. One layout we received didn’t match on the AC units. We should have 2 and they insisted that we were only supposed to have 1 unit in a 2-story 3,000-square foot home. During the walkthrough process, some items were not completed and they still expected us to sign off as if they were completed. Very shady. We’ve been here about 6 weeks and have submitted multiple service tickets. It seems like we find a new issue every day. The communication between the loan officer and sales manager was very challenging. ... More

Everything about the process of working with Lennar has been super easy and hassle free.

Everybody who worked with us made our home buying experience exceptional and easy. Everything was handled in a professional, timely manner. Lennar made it such a great experience that it took a lot of pressure off us as homebuyers. I would highly recommend Lennar. There was no surprises and everything was upfront and explained to us with great knowledge and expertise.

The home was nearly complete when we chose to purchase. At that point we received links to progress along the way, contacts for any questions we might have. The house was completed in a very timely manner with only a few minor findings in the walk through and these were all taken care of quickly. All the people were friendly and helpful the entire way. The community is well planned and has good curb appeal.

I’ve purchased a couple of homes prior to this experience with different builders and I can say this was hands down the worse home buying experience for me and my family from beginning to end. Lennar’s lack of communication throughout different departments and with me and my realtor when making inquires caused us to have to spend unnecessary money and Lennar didn’t take anyone’s time but their own into consideration. This experience was unpleasant, depressing, and stressful. Based on this experience I wouldn’t buy another home with this builder and I wouldn’t recommend them to anyone else.

Our home buying journey started very well everyone was so nice, enthusiastic and responsive. This was very important as a first time homebuyer as “we didn’t know what we didn’t know.” However once we were committed to the purchase the quality of customer service declined severely. It was very difficult to get ahold of key contacts for questions/concerns. Our realtor had to intervene on several occasions just to get a response. It definitely felt like a bait and switch in terms of care. We were simply happy to get through the process but are thrilled with the home thus far and encouraged by a rave inspection. Outside of the quality of the home, some issues have arisen in the community. The HOA routinely schedules meetings during work hours, there have been unruly renters (we weren’t even aware renters were allowed in the community as this would’ve impacted our decision to purchase), work crews and community members show little to no care for property (walk through/damage yard and grass). ... More