Lennar Reviews

It was a pleasure to deal with Phil during the whole process. I would recommend buying with Phil.

The issues were resolved to my satisfaction , my rep was very responsive

Overall I am very happy. Their sales staff was great. My only real complaint is the lack of two very small but important items. 1) No plumbing for gas dryer. The gas line to the stove goes right by the dryer, but they did not even leave a "Tee" for a later dryer installation. 2) No electrical outlet in middle of living room floor. Would have been inexpensive to add ahead of time. Without it, no way to power lift chair, laptop charging while lounging, or electronics in the seating area. Only option is to run an extension cord through a walk way. Both complaints are minor , but very simple for the builder to address ahead of time. In my opinion, these are both "must have" items. There are still a few follow up items - but I assume they will take care of these when the weather improves. ... More

The workmanship of my new home is very high. The only problem I had was with the sales staff here at University Park (Palm Desert, CA). The Lennar New Home Consultant’s after the sale custom service was less than acceptable. I had to contact her supervisor to voice my displeasure in order to get positive responses back from the NHC. The NHC was not able to assist me with answering basic questions like, what’s the cause of the delay in closing? (I was given the name and number of the Construction Manager and told to call him myself to find out!) On the positive side, the Lennar Mortgage Team was great! Dan and his team made everything easy and painless. Another positive note, Stacey at the design center was extremely helpful in helping me pick out my flooring. Everything worked so well together, due in large part to Stacey’s’ guidance. ... More

It basically was a good experience.

We felt Lennar rushed in building the homes so there were lots of little mistakes with paint, drawer handles to shower glass doors not properly installed, etc. I guess this is what we have to expect in purchasing a newly built home. But overall, Lennar does a great job of building a very efficient smart home. You get a great value for your money. The on-site team are great and always willing to assist with any issues on the house.

Lennar is easy to work with, if slightly unresponsive to requests for personal contact for questions. They work mainly on the internet. Overall it was an acceptable experience.

PROS: Excellent workmanship/finishing skills. Value for money CONS: Make sure to get a realtor to help keep the construction managers in check.

At first it looked cumbersome cos you got to send and send documents to prove your trustworthiness. At last I got it. It's all about perseverance

Sales agent Eric is very good and accommodating. Construction manager Nick is very accommodating as well. Quality of materials are ok. The bathroom materials are ok, not tiles. Small things to be sorted all through.

Previously, I purchased a Lennar home in 2002 and had a great experience and a well-built home. As a result, I choose to go with a Lennar home again as we transition into retirement. The main difference with this home is the quality. The customer service is exemplary, but the quality of the materials is average. Molding, doors, insulation, fixtures, etc. are not what I'd hoped. The home design and layout are fantastic, and we will enjoy the home for years. However, we will have to make the upgrades we desire as we go along.

Our homebuilding experience with Lennar has been, for the most part, pretty satisfactory. Given the ongoing labor and material shortages and inflationary pressures, Lennar was able to produce an astounding number of completed properties, ours being one of them, in Babcock Ranch over a relatively short time. Our sales representative, Shaun, was very good to work with. He always took time to speak with us and he answered all of our questions within a reasonable time. Our biggest complaint would be the missed completion dates. However, given the manpower and supply chain issues, along with the ultra competitive market and a hurricane, Lennar did a credible job. Build quality was acceptable - not perfect - could have been better, but could have been much worse. Initial construction - foundation, block laying, concrete flatwork and framing all appeared to be very good. Unfortunately, the closer to finish they got, the more glaring and numerous the deficiencies became. But, so far, Lennar has remedied or has promised to take care of any problem we've brought to their attention. Fortunately, all of the problems we've noticed appear to be aesthetic and no structural issues. Since we closed two weeks after Hurricane Ian passed through the Ft. Myers area, probably the best testament to structural integrity is the fact that the only damage our property sustained was a few loose screens on the lanai and some landscaping needing to be re-staked. Another appealing aspect of buying a Lennar home was the "Everything's Included" package. Having all of the GE appliances installed and operational (actually, our dryer did not work, but Jordan, our construction manager, quickly installed a replacement), blinds installed on all the windows, the Ring doorbell and security system, Level lock, Eero mesh wi-fi, and epoxy garage floor coating, not only added monetary value, but eliminated the hassle of shopping for, acquiring and installing all of these items. Since walkthrough and closing, Jordan, has been very responsive. We're hoping that continues. In summation, although our experience with Lennar has not been perfect, considering some very difficult circumstances, overall it's been very positive. ... More

The home buying experience was not bad at all. Don Segal worked to ensure my needs and questions were addressed. Just with Lennar caulked the baseboards. It give the house a more finished look.

I had a pretty good experience. I understood delays and all. I did turn down my first home choice because of workmanship. I am pleased with my second choice. Disappointed the designed changed a little. I've had a couple of service calls for minor fixes. All were done in a timely manner. Overall very pleased with my home, sales consultant, loan officer, lennar representatives all together. I would purchase again. Thank you.

Matt was very friendly, helpful and responsive throughout the entire purchase process. He's continued to help us to resolve issues after the closing as there have been several uninstalled and incomplete items to be fixed. The overall experience with our Lennar home is mixed. The basic structure, exterior and pool area is excellent. However, the interior building materials, accessories, and appliances are low quality. Some examples of poor workmanship include: 1) ceilings painted with primer only, 2) miss-wired electrical outlets, 3) bathroom towel bars and paper holders literally hanging off the wall and holes in the wallboard from botched installation, 4) Missing doors, 5) missing mirrors, 6) missing base board trim, 7) missing cabinet toe kicks, 8) oven installed with large gap between it and the cabinet--pushed into the cabinet and crooked. We were told all the above items would be resolved prior to close; that did not happen. All items have fallen into the warranty process which can take months to resolve. In fairness, some items have been repaired, but many have not including the oven, missing door and toe kicks which are scheduled to be installed in Feb, 2023. Not acceptable. ... More

Excenlent company to work with . They trying to work with you to get your dream home.

Good home. Great value for the money. Buying a home involves lots of paperwork. Would have been good to have a dashboard to track every document and its current status. Sometimes the Lennar portal didn't have things up to date. Construction finishes were not as clean as in past purchases with other builders. Cabinet alignment off. Dishwasher install improperly done. Construction equipment oil stains still on sidewalk. Cabling for internet. Took a month to get internet installed due to builder decisions. Home is beautiful. Like the floorplan.

I am first home buyer with no knowledge of procedures or process. With Lennar,its simple, easy and transparent. My home consultant Felipe walked me through all phases of construction, right from signing to move-in. I am pleased with the quality and materials. The customer care is very responsive till the issues get closed. I am very happy with my choice of Lennar as "Everything is Included". And I love the smart house accessories that Lennar provided to all of their smart home communities .

Good house and team service are excellent

would definitely buy it again

The whole process right from purchasing to movie in was smooth and clean. We had a good experience overall. Sales team and construction manager had responded timely. Slightly I am not happy with the quality check by lennar, it could have been much better.

Still waiting on issues to be repaired before we closed. Said they would be taken care of and was not completed

The staff is friendly, responsive, and helpful.

Lennar Sales Associates, Loan Officers, Title Officers, Customer Care Rep./Associates are ALL Excellent, Responsive and Diligent! The entire process, from initial purchase to final move-in went smoothly. I would have given 5-stars but for one thing the cleanliness of the house on move in day inside and outside was not good.

Lennar has made the home building/buying process go very smoothly overall. The sales consultant was easy to work with and communicated well. The home was built on schedule and the home orientation procedure was excellent. Lennar has been very responsive to what few issues have come up since closing and move in.