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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21559 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21559 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

So far,.. WONDERFUL

  • Christina W.
  • Verified HomeBuyer
  • February 13, 2024
  • Rhome, TX

First time buyer, so a lot of unknowns, but Lennar and team were patient, kind and helpful. I haven't had any early repairs, everything is good. The price of the house was great, no thrills, just the basics. Some areas could use a better quality hardware, but I cant complain for the price, and it’s fairly easy to upgrade.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Purchase with Lennar homes was a very pleasant experience, thank you.

  • Julie I.
  • Verified HomeBuyer
  • February 13, 2024
  • White House, TN

We were very surprised how lovely and gorgeous the home design turned out. We are very happy with our purchase. The whole process was pleasant and very professional. We will definitely buy Lennar homes again.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Doctor

  • Mingfang S.
  • Verified HomeBuyer
  • February 13, 2024
  • Davenport, FL

Garage didn’t finish until last minute. Refrigerator has problems since August 2023. It is still not fixed yet. Lennar said will order a new one for me. But never did. Now I’m still waiting for fixing the refrigerator. Closing check documents have not sent to HOA. Don’t know when I can get it.

Lennar responded:
Hi Mingfang, we apologize about the issues that you have experienced with your refrigerator. Not having such a vital component would cause frustrations to anyone. We will share this review with our leaders to see how we can improve this. -Lennar Customer Care

Total Score 1


Quality 4

Trustworthiness 1

Responsiveness 1

Andrea

  • Andrea D.
  • Verified HomeBuyer
  • February 13, 2024
  • Ball Ground, GA

Great experience with this company!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Excellent

  • Hari K.
  • Verified HomeBuyer
  • February 13, 2024
  • Loganville, GA

Lennar is great builder and easy access of review for the loan processing and mover over working with Lennar is easy life for home buyers.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good

  • Dana A.
  • Verified HomeBuyer
  • February 13, 2024
  • Las Vegas, NV

We had a good seemless experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall experience was smooth and good

  • Akanksha A.
  • Verified HomeBuyer
  • February 13, 2024
  • Lake Stevens, WA

Overall experience was smooth and good

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Great experience

  • Enrique R.
  • Verified HomeBuyer
  • February 13, 2024
  • Highland, UT

Hannah was amazing!!! Todd in loans was also great

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Very dissapointed

  • Cinzia C.
  • Verified HomeBuyer
  • February 13, 2024
  • Visalia, CA

Unfortunately this time around Lennar failed to stand by their name. It's my third Lennar home , and by far this is the lowest quality of work and attention to details. Garage door paint already peeling off. Poor design of roof without gutters, therefor water intrusion. Customer service demonstrated so far is below average. Lennar get it together., my previous Lennar residence were superb.

Total Score 3


Quality 1

Trustworthiness 2

Responsiveness 2

Would not recommend very Disappointing

  • Logan H.
  • Verified HomeBuyer
  • February 13, 2024
  • Lockhart, TX

My experience with Lennar has not been great. Short of the woman who assisted me as my homebuyer concierge the experience has come up short. Things started off bad after the walk pre purchase walkthrough. I pointed out many issues. Then when final walkthrough came I showed up to the appointment and notii nouns had been completed and then they said they would complete the items and send me pictures. They did complete some of the items but not all and I didn’t get a chance to do a real walkthrough. Then after I closed they couldn’t even be bothered to schedule a meeting to give me my keys. I ...

Lennar responded:
Hi Logan, we are deeply saddened to hear that this was one of the most regrettable experiences in your life. That is not something we take lightly as quality and integrity is something that we uphold to the max. We appreciate your review and feedback and all of these negative experiences will be brought up to the appropriate team to help us improve in that area.-Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

Mr.

  • Matthew F.
  • Verified HomeBuyer
  • February 13, 2024
  • Lafayette, CO

I will not buy a Lennar home again. The lack of attention to detail is astounding. First time buying a new build. Live and learn. No shows and lack of communication on getting repairs done underscores my dissatisfaction. Pre buying there was a lot of talk about being responsive. Let’s see it in action!

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 2

Title team is not smooth in sharing information timely

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Orlando, FL

I had to make multiple calls to get any information and it delayed my closing and I had to escalate to the manager. Also, the warranty team is very slot in response no due diligence.

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 3

Perfect

  • Alexander H.
  • Verified HomeBuyer
  • February 13, 2024
  • Shafter, CA

Is complicated but not impossible. I’m very happy

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Overall experience was good

  • Tina O.
  • Verified HomeBuyer
  • February 13, 2024
  • Gilbert, SC

The sales process of my experience was disappointing as I was misled (straight up given wrong information) on several points. Fortunately, I had my own real estate agent to guide me appropriately. The rest of the experience, however, was good. Dylan, Evan and Logan were standouts in this process. They ensured that I was informed and made themselves available. Logan had to deal with the misrepresentations from the sales piece of this and he handled it very well. I was sad to see the exact same home that I bought being sold for a lot less in my neighborhood than what I paid. Feels like that ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Room for improvements

  • Moses O.
  • Verified HomeBuyer
  • February 13, 2024
  • San Antonio, TX

Overall Lennar is a decent home builder, but there is room for improvements. Especially in quality of workmanship where it’s lacking attention to details.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 2

Heriberto

  • Heriberto Z.
  • Verified HomeBuyer
  • February 13, 2024
  • Indianapolis, IN

quick and very easy to get your house

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Average

  • Jennifer L.
  • Verified HomeBuyer
  • February 13, 2024
  • New Caney, TX

It was difficult getting anyone when you needed answers to immediate questions, always had to leave messages and wait for responses. It was nerve wrecking to wait as needed answers to make informed decisions.

Lennar responded:
Hi Jennifer, we are both sorry to hear about your poor communication experience with us. We are going to bring this issue up to our leaders to drive improvement. -Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 1

Lillian did an excellent job.

  • Bryan S.
  • Verified HomeBuyer
  • February 13, 2024
  • Danville, IN

They have always responded quickly when I had a question and helped make this a very smooth process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Mrs

  • Pauline B.
  • Verified HomeBuyer
  • February 13, 2024
  • Parrish, FL

Jessica was awesome, she provided an excellent customer experience. I would highly recommend Lennar properties to my family and friends.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Service lacking

  • Robert B.
  • Verified HomeBuyer
  • February 13, 2024
  • Princeton, TX

The worst new home buying experience I've ever had. The service level is the lowest I've ever seen. It's like buying a double-wide at Walmart.

Lennar responded:
Hi Robert, we apologize for your negative service experience with Lennar. We are going to share this feedback with leadership to make experiences better.

Total Score 2


Quality 3

Trustworthiness 2

Responsiveness 2

Home buying Experience

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Wake Forest, NC

I’m extremely happy with Lennar. The whole home buying process was very smooth. Excellent communication and they were always on top of the things and proactive in sharing information. I would definitely recommend Lennar.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Customer Service +

  • James L.
  • Verified HomeBuyer
  • February 13, 2024
  • Ocala, FL

Well-trained, customer-focused people. Attentive to needs AND desires.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Thanks Lennar

  • Isidro P.
  • Verified HomeBuyer
  • February 13, 2024
  • Woodburn, OR

Try to contac Lennar mortgage they were so respectful and humild sincere and trustworthy. When another places mortgages said not , they said yess” . I had dream house , make real just the rest is work hard and work hard. Thank you Lennar to trust me and I trust you.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

New construction

  • Michelle G.
  • Verified HomeBuyer
  • February 13, 2024
  • Saint Cloud, FL

New construction, exciting but very stressful, from the Finance to the Home building experience. Lennar really works with you to try get you into a home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Na

  • Anonymous
  • Verified HomeBuyer
  • February 13, 2024
  • Fontana, CA

Sales agent was not helpful

Lennar responded:
Hi, thank you for sharing your experience with us. We apologize for any issues you experienced during the purchase of your home. We will share this feedback with the team. Thank you, again.

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

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