Lennar Reviews

As a 1st time homebuyer we were so intimidated to purchase a home. Had we known how easy the journey was, and how great our agents and Lenders were going to be that work for Lennar, we would had started this journey a long time ago! I highly recommend anyone looking to purchase your 1st time home or even if it’s not your 1st home, to buy from Lennar. The Warranty process gives our family such a peace of mind that we can live comfortably in our home.

My experience went very smoothly from purchasing a home and the mortgage process

The front end of the buying experience was great. I appreciated the professionalism and prompt assistance we received from Patrick Sleeper and Dennise Vigil. We received a rushed orientation where we were told we could mark up what we saw that needed to be addressed. For a house our size, we had a quick one-hour orientation, because another one was scheduled right after ours that one couldn't be late for. We rushed through each room with barely enough time to mark the areas that needed attention. I addressed an area of concern and was told, "I wasn't getting a custom home!" he proceeded to make excuses for the imperfections and proceeded to talk about me when I walked away. Come move-in day, we get the house as is and what was marked up was to be completed by service at a later date. Our tape marks were simply removed and only a few things were fixed before they moved on to the next home. I never imagined moving into my first new-built home and being as dissatisfying as I was. Come closing day, my home was not move-in ready, and countertops, floors, cabinets, stairs, everything was covered in dust. The house was vacuumed but vacuum marks aren't enough when you can't move in immediately because you have to do a thorough cleaning beforehand. Our lights were left on in the home, we had trash in our front yard, our shower rod in one of our bathrooms was not hung, our carpet was lifting on the stairs due to the nails not being pounded down, areas of the floor were incomplete as the tile was not placed all the way to the wall, our baseboards are wavy and the drywall is wavy. We hired painters who we're having to pay more because they have to fix what the Lennar painters didn't do right the first time. Our painter pulled a vent off to paint the wall only to find someone's lunch trash. A can of Coke and a Wendy's wrapper were left right inside the vent for us to throw away. Lastly, we had urine and other evidence in 4 out of our 5 toilets from contractors using our bathrooms and not cleaning up after themselves when we were told it was cleaned. There was no soap or paper towels in the home so hands weren't being washed while the filth was spread throughout the house. The model and layout of the home are great. Everyone who comes in after can care less about building a home with dignity for Lennar to sell to hardworking people. ... More

I would love to give Lennar 5 stars but my experience over several months with “one bad apple” sales agent Monica left Such a bad taste. I hope that if you chose to Buy Lennar you have a better sales experience because once you get to work with builder Justin and Tom they give you a 5 star experience. Quality should be their last names.

Nice house with great materials, however we missed in the living room one eletric spot instead of a sprinkle.

make sure you are totally happy with all repairs before closing on house. very poor communication between builder and buyer. I will not buy another Lennar home.

The workers hired to build the home were not craftsman. I've been around master carpenters and furniture makers all of my life and they would not have hired the workers that built my new home. The finish work is disappointing.

Very very very sloppy work.

Al the time we received fast response.

Price is good, but there is little attention to finishing. There are many doors poorly cut and painted. There is a generalized rush to close even if the details haven’t been fixed. And when asked for support on warranties, Lennar reps do not respond promptly

Working with Lennar was no work at all. They kept me in the loop from foundation to closing. Great workmanship. I love my new home!

Rush to closing, home was not really ready. Response for repairs has been good.

The home provides good value for the price paid. The person I had for warranty issues did a GOOD job. However, other owners have had difficulty getting other point persons for warranty issues such as serious electrical issues to respond at all. The HOA, which is in charge of community concerns such as irrigation for new plantings, is close to unreachable. No phone calls to the HOA are answered: they go directly to voicemail. Phone calls are often left unreturned. It takes close to a month to get the HOA to approve or disapprove of home improvement plans such as having your lanai screened. Requirements for improvement plans were not accurately communicated to the owner when initially requested, leading to a rejection of the owner's application. Communication with the HOA is poor to non-existent. ... More

My home buying experience was horrible. It started from the salesman to the loan officer. They lacked customer service skills, respect, and information. For all the trouble I went thru to purchase my home, in the end it was not worth it. So many defiencies, lack of workmanship, and the lack of responsibility. I would not recommend Lennar to anyone. I wish I would have done my homework beforehand.

I am not technologically sophisticated. I have found reporting and following up confusing, frustrating, and non-productive. There also were an exorbitant number of problems.

Entire process went very smoothly and quickly. Financing portion was a little more difficult and time consuming but overall pretty smooth.

Lennar offered more incentives to purchase a home than any other builder in the area. They were also flexible with me as I did my due diligence. A few items for feedback. The construction manager came off a bit rude while walking through the home the first and second time. My thoughts are some more professional communication skills.

We love the floor plan of the house, general layout an functions. We love the neighborhood too which is why we bought Lennar. Aside from those the experience was painful and exhausting. The amount of quality control I had to do on their work is unreasonable. Rarely could they provide straightforward answers and if something wasn't right they didn't have a path to escalate issues. You have to go find executives to complain to yourself. The design and marketing teams are top notch. They get you in the door and so excited but when it comes to sales and building you realize delivering is not their focus. We had so many issues with that we were told or lead to believe we would be receiving in the house vs what was actually delivered. Often times they could not confirm many details for us. They build things saying this is what the plan calls for but you can't see the plan and that plan doesn't seem to have the other information you are trying to figure out. If you buy Lennar, pay for at least 3 independent inspections of your own. Document EVERYTHING, every conversation with them, issues you find and all concerns you have. Know that the next year after you move in you'll spend setting up appointments for trades to come back and fix things in the house which means you'll have to be home alot and you'll have to clean up after the trades alot. ... More

For the price I am paying I should not have issues with my new house.

I had a great experience purchasing my dream house from Lennar . One thing I would say, Lennar kept their word. There were no surprises at the end and that meant a lot to me. Lennar took my concerns seriously and acted quick to resolve all of them in a timely manner. I would recommend anyone to Lennar any time.

No brusures and feature list were given to customers. The salesman just texts the information to your cell phone. They does not provide sliding screen door as it should. They rush to conduct the final walkthrough when the construction is still under going without water. The doors can not closed without forced pushing. During online closing, the customers do not received the contact list of the utility companies, schools and emergency response. They did not disclose the 1% builder fee upfront.

My biggest issue was the low skill level of sub contractors with paint and chalking of trim. Over paint on door hinges was ridiculous! The chalking was applied in a haphazardly method Low quality level of appliances, especially washer/dryer and dishwasher! Issues presented were not attended to by construction manager. I literally had to chase him down around the development! Overall, it was a very poor experience.

Great builder, the materials of the house are very good, the kitchen appliances are equipped, and even the washing machine and dryer are included，The blinds of the all windows have also been installed，And the security system of the “ring” is also equipped。

From start to finish we were offered clear and detailed information about the home purchase and construction phase. Our construction manager provided real time updates and was easy to reach throughout the entire process. The Lennar team became a blessing as we transitioned to our new home.

I dealt with a lovely sales representative, Regina Herff. She explained everything at every stage of the build and purchase. She made sure to keep me up to date on the entire process of the house construction and would send me weekly pictures of the progress. She truly made this a wonderful experience. Thank you so much for an easy purchase!!