Lennar Reviews

Very professional in their approach and they respond to queries faster than others.

Love the area clean and open and quiet

There are always some items which are less than perfect that arise with a new build. Lennar fixed everything we identified during the walkthrough. The only major complaint I have is that the toilets are garbage. We’ve had an issue with all four of them and we’ve only lived here for 6 weeks. Already paid $900 for a plumber to install a new one and he indicated the plumbing vents may be capped which could cause issues with the pressure and reduce the effectiveness of each flush. Lennar’s plumber said that couldn’t be the cause and that was the end of it. Everything I’ve found online indicates that could indeed be the issue but no one was willing to come check it out. ... More

Lennar has an amazing process setup for each and every aspect of home buying. Service request process is also very good, immediately things gets handled and gets resolved also. All needed and important things are well thought and placed to make life easier like Ring security, connected home Few thing which I would have liked is Some predefined interior layout options should be there like if someone needs a bigger patio or some different color kitchen cabinets. Right now its all fixed. HOA process is bad, nobody guides on that, I still don’t know for sure how to access Amenities or Pool Initial EMI payment process is also not clear, Loan servicer has not yet contacted and not clear where it make loan emi payments ... More

everything was great, just the paperwork was the only thing that was a bit frustrating, especially paying for the mortgage, i would be better if there was a secure website to pay instead of wiring money.

While the process of paperwork is fast and not confusing. The workmanship the houses are mixed. Please check everything when going for a preview of the house as something can be missing. This can be small parts that are not too significant for rejecting, but sometime a whole piece can be missing. Example: Garage Door Strut Bar.

Everything is okay, the home is beautiful.

From day one we fell in love with the LENNAR home. We did have some issues with our buying experience, but overall, everything turned out great. I will tell you the best part of our experience with LENNAR is our experience being helped by Baltazar Garcia, LENNAR Construction Supervisor. He has been with us every step of the way to include assisting us with things outside of the construction realm. Mr. Garcia is very knowledgeable, professional, and has answered every one of our calls anytime we needed any question answered. To be quite honest, he seemed to be the backbone of LENNAR.

Lennar team was very informal and showed great patience throughout process.

Both Adam Weiss and Eric were very helpful. They understood our needs and supported us throughout the buying process. Although the handover process was postponed couple of times by Lennar, we are aware of the situations. Thank you Lennar for building our dream home.

This is my first home. I am totally impressed with Lennar and their team. My construction manager is too helpful and acknowledge any thing immediately and act. Totally positive experience

Be more informative with the client about overall information regarding the purchasing of a home.

Where to begin. Well, in many of the interior walls, the studs are not set at 16" on center, more like 22". The finished work leaves great deal to be desired. Much of the moldings are not set right and some just plain missing. The electrical work certainly wasn't up to code, since I had 3 bedrooms working off one light switch. I still have several screws that were not covered by whomever did drywall, Ans last major item was the leak under the sink. Now having said that, the service people who came to repair, complete or adjust items reported were outstanding. They were efficient, polite and knowledgeable. The one person who stands out for exceptional service and reliability was Anellie, I'm sure I spelled her name incorrectly. She stayed on top off all the requested items until completed. She gets 6 stars out of 5. All in all, as I keep finding little things, I find it best to just remedy them myself, but I would still recommend Lennar to someone who is handy and want a good first-time starter home. ... More

Friendly,fast very nice take care

Good: Professionalism and courtesy of the sales team. Excellent follow up on fixing minor construction issues that typically plaque new construction. Danielle is outstanding. Good value for price. Very welcoming and supportive community. Bad: We lived in a development in a nearby town for 23 years. Never had an issue with crime. So we were perhaps a bit naive. In less than 2 months, our house was ransacked, jewelry and car stolen. The car had been in the garage. After the fact we discovered there had been at least one other break in at the development. We also learned that thieves target new construction housing, especially those houses next to vacant lots or houses still under construction. We just did not know that. Previous attempts to address security issues such as adding more street lighting or flood lights have so far gone nowhere, either because the builder refuses to accommodate the requests, since they still control the HOA, or due to temporary township restrictions. Knowing this sooner would not have discouraged us from buying here. We just would have installed security systems immediately and taken other precautions. But of course we got no heads up. So buyer beware. Make sure your first upgrade is a security system and do not depend on the HOA (controlled by Lennar for now) to make the necessary expenditures to improve security at the Venue. Perhaps that will change in the future but for now, it is what it is. ... More

We have a beautiful townhome but the little details could use some work. paint splatters, doors that don't completely close, appliances not leveled, carpet tack strips that stab your feet because they weren't flattened. Took over a month to get internet installed to my house. These things are all fixable and Lennar says they will be fixed. I'm waiting to see. Just thought I would see the quality right away, not have to wait until things get fixed.

The house is well built and I am please with all the smart features. Everything went fairly smooth. Finishes are great and we closed early.

Everyone was extremely nice. I was concerned about hearing traffic from my townhouse bc I don’t sleep well. I was told about the insulation and that I wouldn’t hear anything. I do hear traffic and sometimes the neighbors. It’s not too bad. I have also read on the FB group that there is a $1200 per year county building assessment that is never disclosed to us which is pretty upsetting since we apparently have the highest taxes in Sussex County. It’s a very nice community and I’m really enjoying it. So far any issues that I’ve had have been responded to quickly.

Terra Bella is a 1st class subdivision. Lenar Homes did a great job on taking over and completing this project.

Good experience. I just wish there was more communication on status of process. Need better quality control of homes. Felt the need to inspect every week to make sure there weren't oversights. Without a third party inspection many issues would have occurred.

This was my first home so cannot compare with other builders but it was a decent experience. The consultant I worked with would quickly respond to my questions. I feel they could have made closing more exciting, you do not meet any lennar representative while closing and getting keys.

The home buying process was quick and easy for us. Everything was done via the app and the closing was done over zoom. We love the house!

Customer service was fantastic from everyone except the construction landscaping person ( Eric). He said he had corrected everything pointed out during the walk through but then when we would go check it wasn't. He is the only person who we were very disappointed with. He did that more than once. He said it was done and it wasn't.

We had a great experience from the very beginning of this process, to the end now where we have any warranty issues. Lavida was very professional and quick to help us find something, Trisha, Mel, and Toni were so kind and responsive when it came to our mortgage. On the back end, Jordan and Lorena have been truly outstanding with getting our warranty issues fixed.

The entire process was easier than I had anticipated. The only part that was frustrating was the request for verification. Many times I would send in what was requested as they were requested and I would be asked to send it in again and again!