Lennar Reviews

Home buying process felt rushed, our realtor also stated we would receive 2 ceiling fans which were never given. Was told we needed to sign a contract that very same day or else the interest rate and pricing of the home would increase the following day. We asked our agent to go through the contract with us prior to signing and he refused due to him being busy. We ended up having to visit the model home to have another agent explain the contract to us. We believed this was very unprofessional. The loan process required too many personal documents and there were too many contacts to keep updated. We had to re-upload many forms/paperwork into the portal and were quoted 24/48 hour deadlines with the threat of our loan not being approved. We were also not told that our closing day was done in person as we were initially told it was remote. Did not receive the address of the location of closing until 2-4 hours before the building closed. We love our home but the process of buying from Lennar was overly dreadful. ... More

The application process was easy and stress free. I love my new house!

Everything about our recent home buying experience with Lennar was wonderful. From the sales experience through financing, we could not have asked for more.

Good value for the money. Utilities are a little higher here and propane is not something I like as much as natural gas but all the new homes at Saddle Ridge have propane tanks. Builder has been responsive to issues and they have a rep to work with for unresolved problems.

The helpfulness of everyone was very nice.

From the beginning, the sales consultant did not explain the process--especially that with Lennar there was really no choice in anything. The consultant did not explain that a buyer basically takes the next house that is scheduled, and the limited choices, interior and lot, are already determined by Lennar. No literature was available and explanations posted at the model (and even on the Lennar website) were outdated. I felt, all along, there was a concerted effort to keep the customer away from the build (yes, of course there are liability issues) and in-person interaction with the consultant. A different consultant, thank goodness, was assigned at the time of sale and she was definitely more responsive and tried to help, and was moderately communicative about the closing delays. Lennar is also transitioning to an online communication system which is supposed to keep customers informed of build status and warranty claims. Much of the purchasing process was also done online and warranty-claim interviews are most often handled remotely. Much of it is time-consuming for the customer and difficult to navigate. In general, I feel I am "bothering" Lennar with questions and warranty issues--and that their poor representatives are charged with following protocol which is pretty much to refuse anything that will cost Lennar $$. Two larger examples: two weeks before closing, I noticed the shower door was not installed in the master bath--and was informed they were no longer including them in the houses. Secondly, I am living with a front yard which dead sod was slated to be replaced during Lennar's own inspection and now Lennar is saying it can be resurrected with a combination of watering and fertilizing; so far only weeds have taken over and the professional I hired for regular care immediately informed me I had a dead front lawn. Lennar is definitely a production builder and is really all about the bottom line. ... More

John was an excellent salesperson who worked with our realtor to secure the right lot and home for us.

Not response, dismissive, poor communication, hiding issues

We had a great experience in purchasing our new home. Due to certain circumstances we have not moved in yet and were unable to do the final walkthrough but did get an inspector and things that needed to be fixed were done so and in a timely fashion!! Would highly recommend Lannar builders!!

As a first time home buyer, my experience with LENNAR was undoubtedly a great one. Smooth communication all around! All questions were answered from sales to close of escrow. I would recommend LENNAR to others looking to purchase

Overall I'm pretty satisfied with my purchase. I was very hesitant buying a new construction build as I have read many reviews stating numerous problems. I've only been in my new home for a little over a month, I've had some issues that the builder addressed quickly. Quality of some construction materials are poor, no doubt to keep build costs at a minimum. That being said, the purchase price would have been higher if better materials were used. Despite the stated issues, I'm still satisfied with my purchase.

We are paying a monthly fee. I would like to have a gym, pool, clubhouse, in my lifetime!

I was disappointed no glass doors in the front no bathroom light fixtures all the other Coach Homes have all the extras.

Although my experience buying my house was not the best, I must mention that I thank Mathew B for being patient with me due to my lack of experience in the new technology. An example, I was able to scam some documents using my iphone, thanks to Matt.

My recent purchase of a Thompson collection worked out great in terms of purchasing process, documentation and financing. The moving in process was quick and efficient with about 2 months of delivery time after my signature. However, I feel like I was a bit rushed with the homeowners orientation and closing. There were some of the interior details that needs fixes and touch ups that I quickly ignored because I didn't want to take too much time to prolong the process. However, I'm only noticing the team is very slow to the responsiveness of the issues and trying hard not to perform any fixes on the issues that I complained. It's a brand new home and I'm already noticing some cracks and imperfections with the painting of the interiors and outdoor concrete areas. I feel like they could have a done a better job especially with the painting. i.e. selecting better quality material and not leaving any visible cracks and imperfections. Some of the trims near the stairs need also some fixing and touch ups. I'm quite happy with my housing purchase but I feel like it could have been better and there is definitely some room for improvement. ... More

There were multiple issues with the house(incomplete)

I want to thank the Lennar team of Preston, Chase, and James. They all went the extra mile to ensure that things were right and up to our satisfaction. Thanks so much!

Good price for the reasonable square foot condo but horrible from final walkthrough through closing day, messy, dirty house with lots of paint, doors, cabinets, roofs etc… problems.

I have been very happy with Lennar!! Every call has been returned and the follow up has been great!!

From beginning to end our home buying experience with lennar was disappointing. When we bought the property in November we were told an August finish date and everything was delayed till December the following year. During the time from putting our initial deposit and signing the contract to breaking ground there was no form of communication from anyone representing lennar. We disagree with the closing process where only 2 walkthroughs are given before closing. We weren’t able to blue tape the house ourselves and things were missed. Major issues should have been caught by the lennar team on their side before the walkthroughs and weren’t so we were further delayed. During the final walkthrough things still weren’t addressed and we had to reschedule our closing. Even on the final closing day, issues still weren’t completed. After moving in, the retaining wall behind our property collapsed and is pretty scary. Overall the whole experience was frustrating and disappointing. The communication, pride in craftsmanship and quality of work is lacking. Would not buy another lennar home ever again ... More

My experience purchasing a Skye Meadows townhome has been great overall. My sales rep, Shelby was absolutely amazing, and the construction managers that assisted me with a few things after move-in were always prompt and helpful. Lennar Title was easy to work with, but the mortgage department could have communicated better throughout the process. Really my only complaint is that the quality of the finish work could use some improvement (corners of all window trim were not sanded, nail holes were not filled in floor trim, painting and caulking was sloppy, and had to clean paint spots off the flooring). All in all, I’m happy with my new townhome and would recommend purchasing a Lennar home! ... More

Kristen was wonderful in the whole process and supportive

We have had the best experience working with Lennar. From the time we walked into the sales office, through closing, and into our first month of living here, the entire team has been so helpful, responsive, and caring. As first time homebuyers, they were very patient and thorough with us. They also have been extremely easy to work with for any warranty items we have needed covered since move-in. I would absolutely recommend Lennar and hope to continue being a Lennar customer for years to come.

The whole process from pre-qualification for a mortgage to closing was a breeze. Everyone was so helpful and friendly. It had been years since had applied for a mortgage and closed on a property. The whole process was organized like a well oiled machine. I couldn’t believe how smoothly and quickly closing went and was thankful for accommodating long distance signing. The home is beautiful and I’ve found little or nothing that needs to be addressed. The one tiny problem was handled immediately by the warranty folks over the phone. Thank you to all of the Lennar teams for a good experience.

Have problems dealing with a computer. Would prefer talking to someone. Am old person not fluent in computers!!!