Lennar Reviews

My wife and i have many properties and this was our first NEW home. Overall the experience was really great. The financing from Lennar was a real pain, but the home itself we really enjoy. Next time i think we will use our own mortgage sources but we do love the home.

Had an amazing experience in purchasing our new Lennar home. Everyone on the sales and marketing teams were awesome to work with. Would recommend Lennar to anyone.

My sales agent, Holly was wonderful. She gave me pros, cons, suggestions for buying, and showed sincere help thru all the steps of buying. She enabled a good price, great closing help from Lennar, answered all my questions concerning the townhouse, such as location in development, financial questions, HOA concerns, location of mailboxes, pool, etc. , the Lennar people I needed to talk to, closing questions, etc. Her response was excellent and she was very friendly.

Production Builders get a bad rap sometimes, usually because of unrealistic expectations. I feel Lennar did a great job of identifying a market, building for that market. I was delivered my new home earlier that originally planned (which almost never happens). My home was delivered with only 2 issues that have both been addressed satisfactorily. Since moving in I have had to request service for 2 issues one was handled immediately and the other just arose yesterday which I anticipate resolution soon. Overall, I am happy with the home, community, amenities, and my neighbors. If we could get a resolution to gate issues that would be nice too. ... More

We have had an array of problems, however, Lennar has made every effort to take care of them in an expeditious manner. Worst of all was the uncapped drain pipe in our primary bath wall. After about three weeks, we saw water across our kitchen floor - not a good sign. Lennar came right out and began investigating. It wasn't until the plumber cut out the drywall in our kitchen island and the pantry wall that he discovered the missing cap. It was repaired immediately but scheduling the cleanup repairs has taken about three weeks. Today, we have a partial new floor and drywall finished; we are just waiting on the trim repairs. Overall, Lennar has been responsive and the customer care representative has been active with ALL of our repairs so that is why they still earn 4-stars! ... More

Great experience and great neighborhood

Bought 4 homes from Lennar over the years. Good value, great customer service!

I had a great buying experience with Karen who sold me an inventory home. It was a very good value for the price paid. The walkthroughs were very informative. In my opinion, the workmanship and quality could possibly be better. This is my third time building a new home and this new home doesn't seem to be as sturdy as my last home built in 2005. Floor boards are creaking already and objects vibrate as I walk near them. I'm a slight person so I think flooring could have been better. I would have chosen better carpeting and padding if I had the choice. There are a couple of areas where the corners are not of the highest workmanship. ... More

Overall it was a smooth experience. They gave me a date when the villa would be done and they were right on target. They were cooperative when it came to touchups that needed done.

Lennar mortgage offered a better % rate on an APR mortgage than offered by other lenders. However, the process for completing all of the paperwork involved was long and sometimes very frustrating. We had to deal with many different people in different departments & at times they seemed to lack communicating with one another. At the same time they were professional and courteous and eventually we were able to provide the information they needed, although at times it was necessary for us to provide it several times. It was definitely the most difficult experience we've had when financing the purchase of a home, especially since our down payment was substantially higher than normal. However, once we were moved in Monserrat provided excellent service in responding to and arranging to have items in our new home fixed. Maria, who assisted us in selecting our upgrades did an excellent job too. However, as we paid for the solar and upgrades upfront we do not understand why the expense of those items were included in the total purchase price was listed on our final documents which will result in a higher tax bill for us. That did not, and still does not make sense to us. After having leased a unit in this area we found that the maintenance of the outside landscaping was inadequate for the cost of the HOA fee we are paying. There are many weeds around and the plants in the unit that died in the unit we were leasing were never replaced despite many requests to do so. As far as the price is concerned, the price of the units increased substantially each time a new phase was completed. Consequently we ended up paying quite a bit more than we would have if we had purchased our unit earlier. In spite of that, the purchase appears to be a good investment, because it is located in Irvine, as well as in an excellent school district. We expect the value of the homes being built in this area will continue to increase. Other than the negative experiences listed here we are happy to be living in this community. It is safe, quiet, clean family friendly, and provides many activities for all ages. ... More

I am happy with my new home. They are beautiful and well-designed.

Sales consultants- Some sales consultants are not truthful. Make sure all conversations are documented. Underwriter- Documentation of all conversations regarding rates and fees is very important. Title / Escrow- again, document everything. Make sure to review everything. We found our names spelled wrong during final review before closing. Closing- make sure all docs are accurate. Ask questions when you don’t understand stated documents. The above information is based on facts and actual experience. Note: Do not sign or agree on anything until repairs and work order on your new home is completed. ... More

Took very while to build now we are very happy thank you Lennar

There are many construction mistakes, and they have corrected a lot of them during the warranty period.

I was pleased with the whole experience

I am very happy with my new property acquisition; however, after the walkthrough I experienced some disappointing scenarios in regards to what is shown in the model home, the Coach-Condo features list at the moment of signing a pre-purchase contract vs. what is finally delivered by Lennar. Unfortunately, the more units are constructed, the more noticeable is what Lennar has cut down in so many features. Perhaps, trying to reduce some construction budget is generating a huge unsatisfaction in the purchasing experience, such as quality of materials, eliminated features, and miss delivery of things impacting the whole purchasing experience. In general, the concept sold by Lennar is great but the overall quality of the process shows a "Big Rush" to finish construction ruining a big portion of the purchasing satisfaction. One good side is "Lennar Title Company" and the Customer Care Representative, Suzanne Whitty, who has faced a lot of unattended issues during construction. Little details in construction that could be resolved by attention to details or by a little more of investment by Lennar (which might represent a cost of ~approx. $2K to $3K) may make the difference to avoid disappointed customers. Thanks to the Lennar staff who try to keep up with customer satisfaction. ... More

The only problem was with the lending process and with my loan officer. He was not responsive and forgot to do my 2/1 buy down. I noticed that and on the day of closing, after my docs was released to record they had to withdraw and redo all the loan docs delaying my closing causing me a big problem

I'm new to Texas and to Lennar. My experience with Lennar's teams of professionals has been out of the box, amazing. Everything was handled either over the phone, on-line or via text other than my initial viewing of the home and the two walk-throughs of which my son attended in my stead. If I can get through the the process of purchasing a home while still residing in North Carolina and EXTREMELY technology deficient, anyone can! I highly recommend Lennar. I feel like Family!

Lennar was a huge blessing for us in search of our first home. Not only did they have the best price around, but also were able to get us the best fixed interest rate around at nearly 2% below the going rates. The home was above par from finish work, lay out, all the way to outward street appearance. Our only complaint was the Lennar agent we worked with was often very hard to get ahold of to answer our questions or concerns. Other than that, it was a phenomenal experience for our little family.

Overall good experience with recent purchases

So far so good. The price is fair according to today's prices. Good experience: Fast costumer care, all my requests have been responded quick and kindly. Not so good experience: We have been waiting for the sod to be installed for 2 months now. Bad experience: Having only one hose bib at the front of the house and having to install a second one for the backyard. A lot of time and money spent for something that the Builder would had done very cheap and fast. No

Hi Lennar - My Overall Home buying Experience with Lennar is good, Couple of minor Issues couple of things which Lennar might Have done better. I give my highest rating to Sales Representaive and Mortgage Finance Representative., They are very polite , ready to help when I need clarification. 1)Final Home Owner walk thru might have been better, Construction Manager was handling many closing at same Time which ended up not handing over the keys. 2)Lennar Title didn't pay HOi Insurance premium to the Right Insurance due to administrative error which ended Insurance company sending Insurance cancellation notice. Thank you, ... More

Overall the experience was good. There was a lack of communication at times. When asked to re-evaluate certain items in the home, there were times we were given the runaround. A few items we asked to be fixed before closing, we were then told they were fixed but after closing we had to have them re-assess items that needed correcting. At the end of the day, we would go with Lennar again, and we love our house. Just could not give 5 stars for those few things.

New construction, exciting but very stressful, from the Finance to the Home building experience. Lennar really works with you to try get you into a home.

Good value for the money. Utilities are a little higher here and propane is not something I like as much as natural gas but all the new homes at Saddle Ridge have propane tanks. Builder has been responsive to issues and they have a rep to work with for unresolved problems.