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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21881 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21881 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Excellent salesperson

  • Angela S.
  • Verified Homebuyer
  • March 13, 2024
  • Land O' Lakes, FL

Our salesperson was very helpful and we had a great experience.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

over all happy.

  • William S.
  • Verified Homebuyer
  • March 13, 2024
  • Moncks Corner, SC

We were over all happy with working with your team Eric, Justin and Chris they were really helpful. Painting inside the house could use a better upgrade in Paint and the landscaping could have been better if the dirt under the sod was graded better before the sod was laid down..

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 4

Quickly built, attention to detail missing

  • Sharon k.
  • Verified Homebuyer
  • March 13, 2024
  • Summerville, SC

Don’t get me wrong I love my community, and waverly home. The problems are the garage door is not sealed on one side, and the cement outside the garage door is uneven and slanted towards the garage so when it rains the water pools inside the garage. The curbing inside the garage is incomplete on one side. Curbing for 3 feet on one side then crumbles off. The tile outside the master shower door as well slants towards the shower, so when you take a shower the water pools outside the shower door. Outside the hose spigot housing gaps open at the top. I have been in my house for 1 month and ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

Poor Experience

  • Terrence B.
  • Verified Homebuyer
  • March 13, 2024
  • White Plains, MD

I never received a New Home Orientation. I never received a pre drywall orientation. The property was poorly constructed! Each day I’m discovering new issues and needed repairs in the house. I was so excited about purchasing a brand new home, which turned out to be a huge disappointment!

Lennar responded:
Hi Terrence, we are sorry that you never received the appropriate orientations for your Lennar home. We also want to apologize for the issues that you have found in your home. If you need anything else with your home, please reach out to us so we can help. -Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Exceptional Experience with Lennar

  • Ali J.
  • Verified Homebuyer
  • March 12, 2024
  • Noblesville, IN

I recently had the pleasure of collaborating with Lennar to build my dream home, and I am absolutely thrilled with the entire process. From inception to completion, they consistently exceeded my expectations. My dedicated new home consultant, Todd Eisele, not only exhibited professionalism but also genuine friendliness. He patiently addressed all my inquiries and expertly guided me through the diverse floor plans and customization choices. Special recognition is due to my construction manager, Aaron McDonald, who went above and beyond to ensure every detail was flawless. Aaron’s commitment ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience with all Lennar team

  • Jesus J.
  • Verified Homebuyer
  • March 12, 2024
  • Willis, TX

Jim did a great job showing us all available houses, the process was fast and easy thanks to the patience of the Lennar mortgage team.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Attentive Staff

  • Christopher L.
  • Verified Homebuyer
  • March 12, 2024
  • Splendora, TX

The home liason, loan officer, and sales team were all top notch. Lennar did their best to deliver a quality home with upgrades that helped to make the home purchase more affordable.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 5

Excellent Service from the Lennar Team!

  • Emily Y.
  • Verified Homebuyer
  • March 12, 2024
  • Torrance, CA

Our journey with the Lennar Team throughout the purchasing process was truly exceptional. We want to extend special appreciation to Dion and Tony for their unwavering patience and invaluable assistance. Their dedication exemplifies the company's commitment to excellence, making us confident that Lennar stands apart from other homebuilders.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Satisfactory

  • Adelekan S.
  • Verified Homebuyer
  • March 12, 2024
  • Rosenberg, TX

Lenar builder is a prompt listener to buyers concerns and always ready to profer solutions for all obstacles that may hinder a successful closing. My experience is satisfactory. Thank you Lenar for making me a home owner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Just average

  • Richard N.
  • Verified Homebuyer
  • March 12, 2024
  • Loxley, AL

Interior paint not well done. The house at closing was not clean. There was trash and building materials in the garage at closing. I had dispose of trash and building materials just to park in the garage. Lennar could do better but it doesn’t seem like they care.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Ant

  • Antonio H.
  • Verified Homebuyer
  • March 12, 2024
  • New Caney, TX

The online purchase process is easy and quick

Total Score 5


Quality 5

Trustworthiness 4

Responsiveness 5

Our new beach home….Love it!

  • Sharon R.
  • Verified Homebuyer
  • March 12, 2024
  • Calabash, NC

Everyone we worked with in the whole process was ABSOLUTELY FANTASTIC!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

warranty representative

  • Anna I.
  • Verified Homebuyer
  • March 12, 2024
  • Lakewood, CO

The warranty representative has repeatedly come to us with solutions to issue which we have brought to him. Thanks to him.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

George

  • George P.
  • Verified Homebuyer
  • March 12, 2024
  • Kaysville, UT

We absolutely loved working with Lennar! They were very easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Everyone is very polite and take there shoes off when entering the house.

  • Llewellyn B.
  • Verified Homebuyer
  • March 12, 2024
  • Summerville, SC

Overall very pleasant and very good.

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 4

Experience with Lennar was okay.

  • Anonymous
  • Verified Homebuyer
  • March 12, 2024
  • Morrison, CO

Some of the people that we work with were amazing and sweet but there were others that weren’t too friendly. When we contact them they would seem annoyed. The home we brought was suppose to be “move in ready” by a certain date. Once we closed on the home they clearly did not finish everything in the home, it seemed quickly put together. A lot of mishaps with the home, I’m glad they have a one year warranty on the home but to find numerous things wrong with the home that weren’t fixed during the blue tape walk through was disappointing. It seemed that the workers were fixing things in the home ...

Total Score 3


Quality 3

Trustworthiness 4

Responsiveness 5

Pam!!!!!!

  • Darrell S.
  • Verified Homebuyer
  • March 12, 2024
  • Summerville, SC

Pam was on top of our experience and was there for EVERY need we had. She built a relationship and not a transaction. Amazing job!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

A great experience for First Time Home Buyers

  • Louie S.
  • Verified Homebuyer
  • March 12, 2024
  • McMinnville, OR

When we first arrived, last 2023, we had 0 expectations on what to expect so we kept an open mind. We were blown away by the customer service that Robin provided. It was timely, professional and she went out of her way to make sure we were taken care of. The house we eventual purchased, we never thought we could attain, has provided us with more than what we thought we could afford! Great lot, great community, great layout and just over-the-moon. With that being said, there are of course a few things, very minor, that we have caught with the workmanship and materials. For example, the ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Working with loan officer was a terrible experience

  • Vinod S.
  • Verified Homebuyer
  • March 12, 2024
  • Orlando, FL

Working with loan officer was a terrible experience although I don’t have any issues with the builder.

Lennar responded:
Hi Vinod, thank you for letting us know about your experience with the loan officer you worked with. -Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 2

Responsiveness 1

John

  • John L.
  • Verified Homebuyer
  • March 12, 2024
  • San Antonio, FL

House was not done on time. We had to move and store everything. Mortgage was the worst experience I have ever had.

Lennar responded:
Hi John, we are truly sorry that you had a negative experience with the mortgage team and the delay of your home. We are going to share your review with the division leaders to review. -Lennar Customer Care

Total Score 2


Quality 3

Trustworthiness 1

Responsiveness 1

Carnes Crossroads Home

  • Nicholas K.
  • Verified Homebuyer
  • March 12, 2024
  • Summerville, SC

Construction was a smooth process for us. Dan and Tommy were great with answering any questions that came up. I firmly believe the value of the house outstanding for what we received in this type of neighborhood.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Amar

  • Amar D.
  • Verified Homebuyer
  • March 12, 2024
  • Elgin, IL

Heklhello overall good with lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Quite a process that's still playing out.

  • Shawn E.
  • Verified Homebuyer
  • March 12, 2024
  • Ocean Isle Beach, NC

Foreman and crews changed constantly can be an issue for lack of communication and mistakes. This is still a work in progress so we will leave it at that for now. Every person I worked with in the process from sales to construction to closing was a professional doing the best they could in this environment.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 3

My First Home = My DREAM HOME

  • Tamia A.
  • Verified Homebuyer
  • March 12, 2024
  • Ocala, FL

Nate, Neil, and Chelsea were amazing !!! Thank you so much for your professionalism, patience, and efficiency to ensuring everything in the home was perfect before I moved in. My first home is more than just my first home it feels like my Dream Home!!! Thank you!!!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Amazing

  • Bharat A.
  • Verified Homebuyer
  • March 12, 2024
  • Lafayette, CO

Really amazing journey with Lennar

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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