Lennar Reviews

The quality control is not the best, the finish of the house was really bad.

Everything was smooth, fast, and easy.

Everyone was very responsive during the entire process. Love the home! Contractors should be more mindful of their work. There were somethings that were over looked. Jordan was totally awesome!

Overall good experience with recent purchases

Builder steal/removed curtains from this model home. Sent refund check very late, with buyers and realtors total five payee name in a check, how can we cash this check? Took Lennar 2 months to correct purchase number in ALTA, two months add correct name to deed.

The entire process was a joke and can be summed up as simply as saying I received better service at McDonald’s. The only reason I purchased this “home” is the promotional interest rate. I would not recommend Lennar to my worst enemy and will NEVER purchase from them again. Nobody at the company cares about anything other than taking all the money from you they can. AVOID AT ALL COSTS.

We bought two homes from Lennar, both times, the experience was amazing. The home buying process is never a smooth ride, with Lennar, they make it better.

We lived in Florida where we purchased a DR Horton home. We built that one in 4 years. Lots of issues with the process and the build, so we were a little leary when we saw this Lennar Home. To our great SURPRISE, this was totally different. The process was smooth from start to finish. We were on a timeline to move to Delaware, and Lennar helped with that. They moved the closing date about a week earlier for us, so we would not be "homeless". Every question was answered and understood. We choose them to do our Mortgage as well, and got a great price, and interest rate. There was a team that checked in with Every aspect of the home. The regional manager from Lennar also called to make sure we were satisfied. What a difference in experiences. ... More

Been waiting on someone to come and fill up the utilities trench that sunk after a little rain. There's a big hole that stretches all along my back fence where utilities run. I was told they were going to come and fill it and so far nothing. I've been living here since January 25th.. The cheap floor planks are peeling off the floor also.. Osciel T.

Buying this house was easy. Once I moved in and began to notice the terrible attention to detail, I am regretting trusting those involved. Backyard floods- I have dogs and mud is tracked everywhere. Drywall is aweful; putty holes, unsanded parts of the walls, corners unsmoothed. Shower grout slopped on and then they expect the homebuyer to seal the grout work. My refrigerator was dented and misaligned due to damage. Tasks the construction manger promised would be taken care of never got touched. Warranty guy Jeff tries to you feel guilty for wanting/needing items fixed. It’s a beautiful house until you look closely at the attention to details/craftsmanship. If I had to do it over, I would have thought twice. ... More

During my initial walk through I found several issues to include a/c not working, toilet not working and several cosmetic issues prior to closing. The worst thing I found was someone had used and spilled something in my microwave and urine on my master bedroom toilet. I was in complete shock and disgusted and the construction manager, Mark, was made aware of these findings prior to move in. The day of closing the house seemed in order but the toilet was supposedly being replaced and when I mentioned to the construction manager that the a/c was still on the same number he said it was fine and gave some poor excuse. He apologized for his staff using the toilet and microwave and that he was shocked as well and would have a conversation with his crew. When I finished closing on my house and was ready to move in I found that someone used my microwave again and left food in my sink, my toilet was still slow to flush and urine stain was still on the lid. To make matters worse my a/c was NOTA WORKING and my daughter and I slept hot our first night. When I called Mark the next day he told me it was no longer his issue and that I would have to contact warranty. I felt super blindsided. When the a/c guy showed up he realized it was unplugged. I’ve had to put in warranty requests just about every week to have them come fix things that should have been addressed prior to closing and I’ve found the worst construction flaws in my house. You would think the workers were drunk while putting this place together. So far my toilet has stopped working three times and the last plumber that came out found a huge chunk of TILE had been thrown down the pipe and the wax ring had fallen in the pipe as well which was causing the clogs. Worst home buying experience I’ve had. The only upside is my new home orientation contact, Sharmin, has been on top of things when I’ve put in requests and she’s been the only person that has cared about all the issues I’ve encountered and she has proven to care about me as a person whose hard-earned money went into buying this home. The sales rep could have cared less even when myself and my realtor brought these issues up to her nor did the construction manager nor his superiors when contacted. Buyer beware!! Purchase a Lennar home at your own risk!!! ... More

We like the style of our home, but the finishing details are not the best. The crown molding is poorly installed. Very obvious joints are visible. The appliance package is not the best either. Our microwave stopped working after 3 weeks. Took almost a month to get a new one. Our customer service person was great in getting this solved. If it weren’t for Chris C. We would still be waiting. Hard to believe there are no ceiling lights in the bedrooms. There is no egress off the back porch either so the homeowner has to spend money right off the bat if you want to get off your porch without going back in the house. Also, the basement floor was filthy with clumps of dried mud/concrete all over. We needed to have it professionally cleaned. The front porch was also very dirty with mud and paint on it. It would have been so nice if Lennar took pride in the finishing details of their homes before handing them over to the buyer who paid a good price for their new home. ... More

Initially it started out wonderful. However, once I decided to purchase and made my deposit, the communication went bad meaning I had to four people emailing me to send them the same info. I had to include all four of them in an email asking why don't they communicate with each other. I had the mortgage person, the mortgage assistance person, the realtor and the assistant of the assistant emailing me. The next thing was emailing me last minute for information I already send but they claim they did not get it or it was sent to the assistant who did not send it over to the mortgage person. Then the assistant asking me for letter from my job needing a specific date of me moving in. It was a mess. The left hand does not know what the right hand is doing. ... More

Damon is very responsive and helpful. Made my house experience very pleasant.

I am not much satisfied with the purchase of the house because I was out third buyer but I got the high price compared to now.

I was asked for my passport and was told that this is needed by underwriter. My loan officer never talked to me about this. This is racial discrimination for me, I haven't been asked for my passport in any of my previous home buys. I am planning to file complaint with Consumer forum on this.

quality of materials is to poor and cheap my floor noise

A great builder with a friendly staff of sales and build teams. Just be patient when it comes to customer service.

I am very happy with my house, a very nice area, I love the design of my house and the process was faster than expected and all the people who helped me with the process were very friendly and helpful. Thank you all for helping me qualify and making everything very easy, God bless you.

So far so good. The price is fair according to today's prices. Good experience: Fast costumer care, all my requests have been responded quick and kindly. Not so good experience: We have been waiting for the sod to be installed for 2 months now. Bad experience: Having only one hose bib at the front of the house and having to install a second one for the backyard. A lot of time and money spent for something that the Builder would had done very cheap and fast. No

Very friendly and helpful

From the beginning of the move in I have had problems with warranty work. The painting, the concrete, the garage door, the plants, the fence and backyard gate, the texturing on the walls, the plumbing and washing machine drain hose not secure so when we began washing clothes and went for a walk for 30 minutes only to return water was all over the first floor. I had several items get water damage and the urgency to come out and help is not there. The sewage pipe was broken causing water to backup in the master shower almost causing a flood. Took two days for the plumbers to come out to fix pipe in front yard. I am not very happy with the Lennar home buying experience. It appears the contractors work on quantity rather quality. The customer care rep that has been a big help is Ruby. I never expected a brand new home to have so many problems. When I had requested the garage door to be fixed with the problems it had I wasted two days of taking off work for the technician to call me 30 minutes before 6pm to say I was his last stop and he was going to be late and didn’t know why they assigned him my house. I expected a lot more from Lennar with their customer service warranty assistance. They don’t work on the weekends and only work through texting. Needless to say overall we are disappointed with the problems and how long it takes to get someone out to fix issues. It has been a major inconvenience to take off from work having to wait for technicians come out and usually run late. If I knew what I know now I would not have purchased from Lennar or recommended my sister in law to buy Lennar in the same neighborhood. Very disappointing. ... More

It had been 40 years since we bought a home. We had great support in the process from Lennar in buying this one. The home concierge was a great idea as a single point of contact. The home orientation was helpful, and the walk through to identify a punch list to fix was very good. Lennar was outstanding in taking care of all identified items. The Lennar track app was easy to use and kept us informed along the process from purchase to closing. The only minor improvement I would suggest is establishing the home concierge point of contact sooner in the process. Before that point, it felt like we were getting contacted by many Lennar reps, and it felt a little overwhelming. No other issues. Overall a good experience ... More

Waiting for a year but at the end Lennar respond ok thanks.

It has been a great experience, Tara and I love our new home. Thank you for all of your teams help, from building to financing to warranty