Lennar Reviews

Buying with Karen at Lennar was a breeze. She made it an easy process. We have had a few issues since then and let’s just say we have felt the same respect that we had with Karen. You lost a good one

Quality of home appears excellent at this point.

would definitely buy it again

The whole process right from purchasing to movie in was smooth and clean. We had a good experience overall. Sales team and construction manager had responded timely. Slightly I am not happy with the quality check by lennar, it could have been much better.

Still waiting on issues to be repaired before we closed. Said they would be taken care of and was not completed

Lennar folks were and are great. My problem is with the drainage and the Sprinkler people who were uncooperative and absent.

The staff is friendly, responsive, and helpful.

Lennar Sales Associates, Loan Officers, Title Officers, Customer Care Rep./Associates are ALL Excellent, Responsive and Diligent! The entire process, from initial purchase to final move-in went smoothly. I would have given 5-stars but for one thing the cleanliness of the house on move in day inside and outside was not good.

Lennar has made the home building/buying process go very smoothly overall. The sales consultant was easy to work with and communicated well. The home was built on schedule and the home orientation procedure was excellent. Lennar has been very responsive to what few issues have come up since closing and move in.

I just purchased my home. The Home has a few nuisances but overall happy with the workmanship and especially how fast they are putting these houses up. The customer service after the closing is the problem. I cannot reach the service or get a call back from a trouble ticket. I put 3 trouble tickets and I might just have to fix those items myself. Leak in shower doors, empty grass spots and lights dangling from the ceiling.

This is my first time home owner and I loved the entire process of my home getting build. There were few glitches during the entire cycle. But I guess after sales, maintenance team specifically Kevin is awesome. He takes care and understand the real concern and helps residents get solution easily and effectively. Kevin is the only reason I have gained confidence in Lennar homes because whatever open issue were after move-in, he is helping us knocking off one by one.

The communication during sales and construction were very good. The closing experience was not good.

My experience of watching our home get built was unique. Living in another state causes stress but the team really wanted us to feel part of the process. By weekly receiving updated pics of our home was exciting from Jenn (she was the best and an asset to your company). As it was getting closer to the closing, and trying to get the numbers right, there were allot of concerns with things falling into place, but even with the biggest mountains the team (Julie, Brianne and NIchole) really did a great job making the closing happen on time. The only part of the experience that was stress was during the walk through with our CM, he seemed to want to rush us through, all though he said yes Ma'am and no problem I understand we will fix that. You could see he was frustrated that we wanted to see things working, like running water, a dryer that would heat up, molding around items, electrical outlet outside. He was polite, and these items that were of concern to us, should have been seen to anyone prior to the walk through. Overall, we are happy with the new home, yes there are things that need to be tweaked, but due to shortage of supplies that was out of the builder's control, it was a good process. ... More

We received the house late but when we did the inspection of the house everything was in good conditions and the points to be resolved were informed and were well attended. The customer service team is very efficient and our salesperson very committed

Issues with lawn still looking like crap but is scheduled for this week. Much crap in back yard since closing at end of August but I cleaned much of it up yesterday (Oct.24) as I am having family visit this week. One of closet doors is not closing shut but I need to put in a ticket shortly to correct. When closing, called up Lennar lawyer for possible mortgage but never got back to me. This wasn't a main problem as I paid cash for the house instead.

Yes I would refer folks to Lennar

even though we were hoping for a slightly higher quality of build, they did good and quickly agreed any issues we had- and did it in a kind, professional manner:)

I’ll just say it this way, every delay and problem should not be blamed on supply chain. The process to get help for warranty feels like a tribunal. You have to prove and show the problem with your camera to customer service. They have a guy on site that can easily verify, why not use him? For us, they tore up our yard to finish construction of a wall and have not even repaired the yard yet. They didn’t discuss the size of the wall with us when we were directly impacted by it. (I think it’s is too tall) Our front yard trees look misplaced now because of the new wall. Should they be moved? Yes! Will they? Likely no because it would take a really concerned designer’s eye to know and then do this. I should not have to beg for them to finish the mess they made (been a month!). The lending office was absolutely phenomenal and I highly recommend. The design office was incredibly expensive and I do not recommend. The sales office was friendly and helpful but was off on the cost of flooring upgrade by 100%. The neighborhood is awesome and I strongly recommend people to buy. The overall score of 4 is due to the price of flooring, the process for warranty, and the lack of concern and responsiveness for our yard. Hope this helps you in your decision to buy. ... More

You get what’s listed in the inventory. Other companies charge extra for everything beyond the a basics.

Construction Mgr. is veer helpful and responsive. Workmanship of trade personnel leaves much to be desired. Pay VERY little attention to the results of their workmanship.

We closed on our home on August 30,2022. We expected it to be ready to move into when we arrived. There were about 27 items not finished, some big and there was no certificate of occupancy. Arthur set us up in a condo on the property for 4 nights until we could move in. The personnel we worked with were great to get it finished; however, the subcontractors were slow to respond while some materials were hard to get according to the construction managers. There are still 9 unfinished items to complete and it is October 19, 2022—49 days from closing. Lennar corporate should not allow any closings to occur until all items are complete. Now we are working with the warranty department to get things done. The home is good quality, but completion is a big problem. We love the home, but it has been very stressful. ... More

Overall, we are pleased with our new home and the home buying process. the only down side was in an effort to meet quarterly numbers, the closing date was bumped up and finishing the home was rushed. As a result, the quality was diminished and expectations weren’t met.

Overall great experience and very smooth process

Excellent process and great house

If I lived closer I would have watched through all stages of the build. Also, if I were able to change some of the design and products used as the build progressed, even of I had to pay more to accomplish that.