Lennar Reviews

Purchasing a home from Lennar was a pretty seamless experience and an overwhelming amount of the staff is great to work with. I encountered a staff person by the name of Jennifer who was awful during the last steps of the process, but other than that everything else went well. Jennifer was rude and unprofessional, and I would not have purchased a stick of gum from her. Everyone else was very nice, professional, and helpful.

I had a quick closing and the home was done and everything was completed as promised. The home was reasonably priced and the workmanship seems to be good so far. They respond very quickly if I have questions or need any assistance. Overall it’s been a positive home purchase.

Process to buy was easy, mortgage process could have been a bit smoother, too many people involved with diff aspects of lending, one POC should be needed with mortgage process.

We appreciate the prompt responses from Lennar regarding home issues or concerns.

Overall Lennar homes are good and cost effective. Only thing - they forgot to deactivate home door code and the burners on the gas stove got stolen

Almost all the finishes are good quality. Best new homes on the market.

The seller response was really slow. I had to drive to the mortgage office to buy the house because of the slow email response. The Lennar support concierge never called me back and seemed not personable. Everybody seemed too busy to answer my questions in a timely manner.

There are still items that was on our punch list that was not taken care of before closing. Still having trouble opening closing the sliding glass door to the patio. Other than that Lanken has been very helpful.

My salesperson Chris was very helpful and understanding of my needs. Service follow ups have been a bit challenging and require persistence on my part. Tim has been most helpful with service issues. Gerting a response from the HOA has been rather challenging.

Richard our salesperson was phenomenal. Super informative and attentive to our needs. The new home delivery team was also great. As great as the Lennar team was, we did experience a couple of issues that we uncovered after move-in that are still outstanding. 1. Stove never worked. Contacted Frigidaire and they sent someone out that had to replace a fan motor. It's been over 2 weeks and the parts still have not arrived. 2. End cap on one of the banisters came off. Upon inspection I saw that it wasn't attached properly. Next time I purchase a new home, I'll be a lot more thorough in testing every function of every appliance. Overall, we are happy with our home. ... More

Buying from Lennar was an overall good experience. It was difficult at times to get a response which makes me think they are overworked and have heavy loads of work. Everyone that I have come in contact with has been friendly and helpful. There are some things that could have been done better. For one, there should have been address numbers installed in ALL of the front doors, The way that this townhouse was designed makes it confusing for deliveries since the address is only visible from the garage side. Leaving it to the homeowner's expense to install a visible address numbers let alone the process to approve it ridiculous. I cannot tell you how many packages I have hand delivered myself because it was mistakenly delivered to my front porch. Another is where to put trash bins except in the garage makes it stinky and attracts bugs in the house. I like that there are 2 different thermostats to have better control of temperatures in the house. The website is very helpful in getting some repairs done in the home in a timely manner so I do like that feature. ... More

We have had a great experience so far. The very beginning with Ethan finding us the location we wanted and the floor plan we didn't know we needed was great. Noah was very efficient and helpful during the loan process as well. We had a water issue right at move in and customer service went out of there way to make sure we were taken care of. We've been here just over 2 months and everything is working well and we love our little home near the beach.

Will be great to include more items (yard and curtain ) for the completed house. Need to improve workmanship on detailed finishing.

My overall home buying experience with Lennar was great. The level of experience and knowledge with the team is incredible, and I love my home overall. However, it's was disappointing when I had to accept that I was walking in a brand new home with three long cracks in the garage that will not get fixed until the cracks get larger. And now the ceiling in the living room is beginning to crack from one end to the other. I just think being in a new home less than 60 days and experiencing this type of problem is unacceptable. I understand the concept of a home settling, but I don't think a new homeowner should walk into these kind of issues from day one. It takes away from the joy of purchasing your home. ... More

It was a great experience, if I ever get a new house later on the road. I would go through Lennar

Wish they would have been more cooperative in adding options that would be more cost effective instead wanting us to deal with it after completion

Overall satisfied with quality of home. Could have used better customer service on going over all aspects of appliances, sprinkler system etc. service issues to repair takes along time to get fixed.

Easy online closing and good instructions to use appliances.

Good people responsive trust people

My experience with most of their employees was 5 stars. Helpful and attentive with a "call, if you have any questions."

Workmanship on the home is marginal. I keep saying "is it cost/time effective to do it correct the first time?" that to keep coming back to repair the issue. Also, we've had experiences with warranty matters when we've been told the trade is scheduled to come out, they don't show or communicate.

Seamless,Straight forward and fast.No racial discrimination.

The house is great, but a lot of ants were in the house on movie in. The prosperity lines seem off and the grass they planned is struggling to grow on one side. Construction on the other side has caused trash to blow over into my property and it’s still there

Our sales rep Wayne was awesome to work with when finding our home. Kevin was great helping us with our mortgage paperwork. We did not have a great experience with the closing process. No communication, asking for things 2 or 3 times. Waited till the last minute to give us our final numbers. Def needs to get better.

Worst interior paint job ever. Paint on switch plates and socket covers as if it were painted after the plates were installed. Even the things that were pointed out during walk through weren't corrected properly. We are still finding blue painters tape in areas that were not corrected. Customer service is great in responding in a very quick manner.