Lennar Reviews

The overall experience was good. However, the grass that is HOA controled is 6” long and needs to be mowed.

Lennar team were pretty helpful in the home buying process.

I asked my customer representative, Amanda Rich to give me a paint code for the cabinets- Grey- and I am still waiting for the representative to respond to my request. It's been over two weeks. That would give you a picture how the services have been! I am not happy.

Great buying experience. However after finding things that need to be repaired ,the repair process has been very slow and frustrating. I wish they would be understanding and more efficient (faster) making the minor repairs.

Most items on our punch list were taken care of, however, some paint touch up has not been completed. We are now nearing 2 months in the home. Marco has been great and responsive, but I have been unable to contact Maria, my sales consultant. Wes has been helpful, as has John with finance.

We were provided with regular updates during construction and any questions we had were promptly answered. Our construction manager, Scott, was especially great

Mortgage process was good. Condo was completed on time and process closing was simple. The only issue would be the fact that Lennar does not put any light fixtures in their condos.

Been blessed to own/experience the home buying process , and finally live in my own home.

Great value for paid price.

The builder Lennar was very good about extending my closing date while I negotiated financing. It was frustrating that some of the finishes previously provided in this model such as crown moulding & a couple of other items, are no longer provided so I had to find trades to complete the work at my additional expense. Fast response when I identified items that were deficient such as screws missing on electrical & plumbing plates, & terrible odour coming from hot water taps, & a few screens with rips in them. Overall, my new home is lovely & I am looking forward to moving in this fall when I return to Florida from Canada. ... More

While we love the new house there are some downsides. Where are the knobs for bathrooms and kitchen cabinets ....... where are the towel racks in bathrooms ..... why are there false drawers in the bathrooms with no space to put a tooth brush? Hey, thanks for the toilet paper holders! This equipment should be Standard. You have Cheap Charlied these pricey homes.

I love my Lennar Home It’s perfect for me and my family

Grass takes a long time to get installed. Mud runs down the street and pools up in front of my home, so road repair is needed to make the water run off. AC needed tuned and was fixed quickly! Common areas need maintenance in a big way, please address.

The best experience was with our salesperson Bob. As for Lennar mortgage they were very unorganized and the only reason we used them was because of the rates. Construction team and follow up for repairs has been unresponsive and we can't seem to get our issues fixed once we moved in.

The process was very smooth from beginning to end everyone from Lennar was always there when I had a question very helpful

Good Builder , Great aminites

Very smooth and transparent process.

Didn’t get much information about anything after closing. Gate codes, HOA info, ect.

We purchased our home while living in New England. The CM Chip, was truly our long distance eyes. He walked us through the process and helped us understand the South Carolina and Berkeley County building codes which had an impact on the timeline. We put our trust in Chip, and he never let us down.

We are enjoying our new home, the sale process was smooth, the home design and build quality js great so far.

Lennar provided exceptional service during walk through and made certain that every issue was taken care of. Even during the first month, as we had questions, Jackson quickly answered each one and helped us to make our transition into our new home a great success. As part of the HOA however, Lennar leaves a lot to be desired. We submitted a request almost 25 days ago and Lennar refuses to work on it or to answer questions. In their covenants, they state that if they do not address the issue in 30 days, then the request is deemed as disapproved. So I guess it is time to get an attorney to see if they can light a fire under Lennar's butt. ... More

The house buying process was easy, if a pain. They keep bothering me with unnecessary comments.

We moved after 6 weeks of closing date and we still do not have a contact person and customer service to resolve the pending issues.. We like the house and the place but we have not had personalized assistance.

Only issue was advised solar was included In payment. It is not. Our construction manager is very responsive very happy

Purchasing the property was pretty simple. The only complaint I had was that with it being a contactless process, we had to email and text with way too many people. It was difficult to keep track of everything. As far as warranty work and repairs, they are quick to respond and I haven't had any issue where they decline my repair ticket. We had an issue with a toilet not flushing because there was a blockage in the line somewhere. They were their with a snake and camera in a couple of days. No questions asked and they were there until it was working properly. We had a window that was cracked. They ordered a replacement and it was there within a week. No questions asked. The security light in the backyard was installed upside down. They sent a guy right then and there to fix it. There were a few hiccups in the process of getting the place built. Some were out of Lennar's control though. For example, we had to push our closing date out a month because PGE didn't get the power turned on in a timely manner. Additionally, it takes forever to get your solar turned on with the electric company. There were a few items that were missing in our home vs. the model. There is a cabinet missing in the kitchen, The mirrors in the bathroom are a lot lower grade than the model home displayed. As far as quality of build material, it's hit and miss. The stucco is cracking like crazy and will need to be a warranty fix before the year is up. I was actually told to just hold off on putting in the repair ticket until closer to the end of the warranty period to ensure we give the house enough time to settle completely before fixing it so we don't have to keep calling them out here to fix it. The fence around the back of the property feels pretty low grad and I'm sure that will need to be replaced sooner than it should have to be. I can see the seems in the carpet upstairs. They don't offer any other paint than flat paint throughout the entire house except where they are legally obligated to put semigloss (kitchen and bathrooms) so we had to hire a painter to come and paint our brand new house which just seems silly. Ended up paying a guy five grand when I could have just given the painter that was contracted through Lennar the paint I wanted. The light switches they use are seemingly random. Some are on dimmers. Some are not. Some have timers. Some don't. When we moved in, the tracks on the slider door that leads to the back yard was completely filled with mud and small rocks. Needed to take a steam cleaner to it to clean it out. I know that seems like a lot of negatives, but overall, I feel like it was a pretty good process and I'm not disappointed with the purchase. I've heard a lot of horror stories about purchasing through Lennar, but so far, I can't tell anyone to avoid it all together. If I had to give the entire experience a grade... 85%. ... More