Lennar Reviews

For us all the process was very smooth.

Thank you for har work

Unfortunately my Lennar rep was moved to another community and I didn’t have the onsite assistance I needed at times. Therefore I did not get to walk through my house until it was almost done.

Overall, we've had a good experience with the home buying experience. Responses from all the different teams - construction, support, mortgage department and closing have all been good. I do understand that the materials used with the brand are finalized by the builder based on certain criteria and standards but for the cost incurred, we felt that the quality of some of the materials used could have been better. ex: blinds - could use a more modern remote controlled blind, small pieces of concrete chipped off at the entrance of the garage (where the door meets the floor). The documentation logistics have all been smooth and things went pretty well aligned with the timeline. The property was ready for move in as per the promised date. Hopefully, our relationship with Lennar will be a pleasant one moving forward as well and I will be happy to work with them again ! ... More

The overall experience of buying the house was fine, with the exception of a last minute document that allowed Lennar Mortgage to share all of our information with their affiliates. The house itself is a great layout. But if it's not required by code, then they weren't doing it. Meaning, no fence, no landscaping, no window well covers, etc. And all of the finishes are super cheap. Flooring doesn't hold up to dogs. Counters are extra thin to save money. They paint the door hinges to save $1.50 per door. They put as few lights in as possible. After building a few homes ourselves, we get that every dime counts but Lennar takes it to the extreme compared to other production home builders in the Denver area. I will give them props for having a good sized garage and great floor plan! Warranty process has been easy, and the customer service rep (Pat) has been crazy responsive and easy to work with. ... More

Lennar is superb at building golf communities. The home choices are fine. However, the finishes are outdated, ugly, and exactly the same. It’s unfortunate you pay so much money and then end up sending it to the landfill. I know Lennar buys in bulk, however it doesn’t have to be so dated especially the tile walls and flooring. A suggestion would be to give the buyers a choice to pay the difference and make it their responsibility of having the material on site on time. And if not Lennar installs their materials. It could be a lot better. Figure it out.

Wish they offered upgrade on appliances and basic paint.

My wife and i have many properties and this was our first NEW home. Overall the experience was really great. The financing from Lennar was a real pain, but the home itself we really enjoy. Next time i think we will use our own mortgage sources but we do love the home.

Had an amazing experience in purchasing our new Lennar home. Everyone on the sales and marketing teams were awesome to work with. Would recommend Lennar to anyone.

My sales agent, Holly was wonderful. She gave me pros, cons, suggestions for buying, and showed sincere help thru all the steps of buying. She enabled a good price, great closing help from Lennar, answered all my questions concerning the townhouse, such as location in development, financial questions, HOA concerns, location of mailboxes, pool, etc. , the Lennar people I needed to talk to, closing questions, etc. Her response was excellent and she was very friendly.

Production Builders get a bad rap sometimes, usually because of unrealistic expectations. I feel Lennar did a great job of identifying a market, building for that market. I was delivered my new home earlier that originally planned (which almost never happens). My home was delivered with only 2 issues that have both been addressed satisfactorily. Since moving in I have had to request service for 2 issues one was handled immediately and the other just arose yesterday which I anticipate resolution soon. Overall, I am happy with the home, community, amenities, and my neighbors. If we could get a resolution to gate issues that would be nice too. ... More

We have had an array of problems, however, Lennar has made every effort to take care of them in an expeditious manner. Worst of all was the uncapped drain pipe in our primary bath wall. After about three weeks, we saw water across our kitchen floor - not a good sign. Lennar came right out and began investigating. It wasn't until the plumber cut out the drywall in our kitchen island and the pantry wall that he discovered the missing cap. It was repaired immediately but scheduling the cleanup repairs has taken about three weeks. Today, we have a partial new floor and drywall finished; we are just waiting on the trim repairs. Overall, Lennar has been responsive and the customer care representative has been active with ALL of our repairs so that is why they still earn 4-stars! ... More

Great experience and great neighborhood

Bought 4 homes from Lennar over the years. Good value, great customer service!

I had a great buying experience with Karen who sold me an inventory home. It was a very good value for the price paid. The walkthroughs were very informative. In my opinion, the workmanship and quality could possibly be better. This is my third time building a new home and this new home doesn't seem to be as sturdy as my last home built in 2005. Floor boards are creaking already and objects vibrate as I walk near them. I'm a slight person so I think flooring could have been better. I would have chosen better carpeting and padding if I had the choice. There are a couple of areas where the corners are not of the highest workmanship. ... More

Overall it was a smooth experience. They gave me a date when the villa would be done and they were right on target. They were cooperative when it came to touchups that needed done.

Lennar mortgage offered a better % rate on an APR mortgage than offered by other lenders. However, the process for completing all of the paperwork involved was long and sometimes very frustrating. We had to deal with many different people in different departments & at times they seemed to lack communicating with one another. At the same time they were professional and courteous and eventually we were able to provide the information they needed, although at times it was necessary for us to provide it several times. It was definitely the most difficult experience we've had when financing the purchase of a home, especially since our down payment was substantially higher than normal. However, once we were moved in Monserrat provided excellent service in responding to and arranging to have items in our new home fixed. Maria, who assisted us in selecting our upgrades did an excellent job too. However, as we paid for the solar and upgrades upfront we do not understand why the expense of those items were included in the total purchase price was listed on our final documents which will result in a higher tax bill for us. That did not, and still does not make sense to us. After having leased a unit in this area we found that the maintenance of the outside landscaping was inadequate for the cost of the HOA fee we are paying. There are many weeds around and the plants in the unit that died in the unit we were leasing were never replaced despite many requests to do so. As far as the price is concerned, the price of the units increased substantially each time a new phase was completed. Consequently we ended up paying quite a bit more than we would have if we had purchased our unit earlier. In spite of that, the purchase appears to be a good investment, because it is located in Irvine, as well as in an excellent school district. We expect the value of the homes being built in this area will continue to increase. Other than the negative experiences listed here we are happy to be living in this community. It is safe, quiet, clean family friendly, and provides many activities for all ages. ... More

I am happy with my new home. They are beautiful and well-designed.

Sales consultants- Some sales consultants are not truthful. Make sure all conversations are documented. Underwriter- Documentation of all conversations regarding rates and fees is very important. Title / Escrow- again, document everything. Make sure to review everything. We found our names spelled wrong during final review before closing. Closing- make sure all docs are accurate. Ask questions when you don’t understand stated documents. The above information is based on facts and actual experience. Note: Do not sign or agree on anything until repairs and work order on your new home is completed. ... More

Took very while to build now we are very happy thank you Lennar

There are many construction mistakes, and they have corrected a lot of them during the warranty period.

I was pleased with the whole experience

I am very happy with my new property acquisition; however, after the walkthrough I experienced some disappointing scenarios in regards to what is shown in the model home, the Coach-Condo features list at the moment of signing a pre-purchase contract vs. what is finally delivered by Lennar. Unfortunately, the more units are constructed, the more noticeable is what Lennar has cut down in so many features. Perhaps, trying to reduce some construction budget is generating a huge unsatisfaction in the purchasing experience, such as quality of materials, eliminated features, and miss delivery of things impacting the whole purchasing experience. In general, the concept sold by Lennar is great but the overall quality of the process shows a "Big Rush" to finish construction ruining a big portion of the purchasing satisfaction. One good side is "Lennar Title Company" and the Customer Care Representative, Suzanne Whitty, who has faced a lot of unattended issues during construction. Little details in construction that could be resolved by attention to details or by a little more of investment by Lennar (which might represent a cost of ~approx. $2K to $3K) may make the difference to avoid disappointed customers. Thanks to the Lennar staff who try to keep up with customer satisfaction. ... More

The only problem was with the lending process and with my loan officer. He was not responsive and forgot to do my 2/1 buy down. I noticed that and on the day of closing, after my docs was released to record they had to withdraw and redo all the loan docs delaying my closing causing me a big problem

I'm new to Texas and to Lennar. My experience with Lennar's teams of professionals has been out of the box, amazing. Everything was handled either over the phone, on-line or via text other than my initial viewing of the home and the two walk-throughs of which my son attended in my stead. If I can get through the the process of purchasing a home while still residing in North Carolina and EXTREMELY technology deficient, anyone can! I highly recommend Lennar. I feel like Family!