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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21154 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21154 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Home Owner

  • Jody A.
  • Verified HomeBuyer
  • September 19, 2023
  • Wesley Chapel, FL

Not a good experience with the sales manager and her forcing us to close on the house to meet month ends numbers when repairs and gas line leak needed to be fixed. They threatened that if we didn't close even though there were major issues that they would put us in default and we would have to pay late fees. For our initial walkthrough the home was a mess, wasn't cleaned and debris all over but wanted to close on time and blame us despite these issues

Lennar responded:
Good afternoon Jody, We appreciate you for sharing your feedback with us. We apologize for any negative experience you may have encountered. If there are still any unresolved issues please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you. - Lennar Customer Care.

Total Score 1


Quality 2

Trustworthiness 1

Responsiveness 1

review of purchase

  • Mark W.
  • Verified HomeBuyer
  • September 19, 2023
  • Arlington, TX

overall decent experience - the biggest issue was with Ekta, the construction manager, she needed to do a much better job with finish out and getting stuff done right the first time. BEFORE WE EVER SAW IT. for this to be a new home there were way too many things that needed to be fixed. working with Randy to get all dealt with, but if she would have done her job better most of our issues would not have been - Randy and Norman are awesome!

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 5

Mr.

  • Henry R.
  • Verified HomeBuyer
  • September 19, 2023
  • Wimauma, FL

We bought a villa in December 2022 and were told that our move in date was late June, but that was changed to late August. For a second time it was changed to late October. We ended up purchasing a slightly larger home for a higher price. This experience put u under a lot of stress, but we are happy in our new home.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

I’m so glad it’s over

  • Anonymous
  • Verified HomeBuyer
  • September 19, 2023
  • Leesburg, FL

Months in they pushed closing date and made no progress for more than 6weeks on walk through we had holes in wall no fridge door no molding closet doors still not hung, tile missing grout, walls and ceiling was bowed…36 problems noted. Now the second walk through was much netter but we still had issues with promise to return as well as covering expenses for an extended stay in hotel due to first walk through and we are now almost two months in and no word.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 2

The beautiful new townhouse called Finley.

  • Sharon J.
  • Verified HomeBuyer
  • September 19, 2023
  • Henderson, NV

Bought a brand new beautiful spacious 2 bedroom townhome with a huge loft and 2 and a half baths. We have an outdoor covered patio and two large balconies on the second level. There are two master bedrooms on the second floor which have plenty of room and a nice walk in closet. It’s a beautiful townhouse inside and out. The garage can hold a SUV and a sedan. The kitchen is beautiful and there’s a walk in pantry with plenty of shelves for access storage. Can’t hear my next door neighbors at all. I used Lennar’s home loan mortgage company and the process was excellent from beginning to end. ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

My experience was great

  • Anonymous
  • Verified HomeBuyer
  • September 19, 2023
  • Cedar Lake, IN

Make sure to use Lennar they are a great and trustworthy company

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horror experience

  • Sharat R.
  • Verified HomeBuyer
  • September 19, 2023
  • Garner, NC

One of the manager had sarcastic behavior. totally frustrated with buying process. There are lots of scenarios which describes the builder behaviour.

Lennar responded:
Good afternoon Sharat, We thank you for posting your review and sharing your feedback with us. We are sorry to hear you experienced a frustrating buying process. If there are still any unresolved issues please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you. - Lennar Customer Care.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

They make really good house

  • Baljeet S.
  • Verified HomeBuyer
  • September 19, 2023
  • New Palestine, IN

Lennar doing really great job nd there prizes is good

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

The personal contact was good and I can reflect the building rating as it is.

  • Raymond K.
  • Verified HomeBuyer
  • September 19, 2023
  • Henderson, NV

These are my personal opinion and experience and may be the exception. The new appliances that came with the unit was not of great value. Had refrigerator break down (lost frozen food) and dryer not functioning as it should. Called repair service under warrenty but parts took 2 weeks delivery. Purchased another brand.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 3

Outstanding value

  • Robert O.
  • Verified HomeBuyer
  • September 19, 2023
  • San Antonio, FL

Lennar has combined the three most important things when building a quality home. First is design….modern, efficient and attentive to what the new home buyer really needs. Second is name brand quality….. Lennar purchases huge quantities of products which enables them to only use the best materials. Sherwin Williams, Carrier and Moen (not just faucets but even the disposal!)……just to name a few. Third is overall high value…because they use third party quality control they can insure a professionally finished, on time project. This all adds up to outstanding value. We are pleasantly ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Still have outstanding problems unresolved

  • Lizhou B.
  • Verified HomeBuyer
  • September 19, 2023
  • Kissimmee, FL

The closing was remotely, I was literally enforced to close before the issues in the inspection report were resolved. In addition to the confusion on the home warranty request dates with my other Lennar home, the request for the location of the public utility in in front of my house goes nowhere. I need someone really listen to my request, respond and resolve the issue!

Lennar responded:
Thank you Lizhou for posting your feedback. We are sorry to hear about the confusion with the home warranty request dates. Please reach out to us at LennarCares@Lennar.com with details of any unresolved issues and we will be happy to follow up with you. - Lennar Customer Care.

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Frustration from day one.

  • Kathleen C.
  • Verified HomeBuyer
  • September 19, 2023
  • Mount Dora, FL

We purchased from Lennar because of their next gen option in a home. Within 30 days of closing is when problems surfaced. We had sold our prior home and needed to move into the new home. Upon inspection of the home, it was possible for it to be finished. Communication with our sales person Ernest was nill to none. No returned calls. He sent text messages. I had to drop into the sales office to get to speck to someone. Within a week of closing we heard every excuse under the sun as to why construction was not complete. They even tried to move out our closing date, which would leave us ...

Lennar responded:
Good afternoon Kathleen, and thank you for sharing your experience. We apologize for the failed communication and frustration you experienced during the buying process. We understand this is not the experience you expected. If there are outstanding quality issues, please send us an email at LennarCares@Lennar.com with details of your concerns so that we can follow up with you. --Lennar Customer Care.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

A

  • Lilliam D.
  • Verified HomeBuyer
  • September 19, 2023
  • Kissimmee, FL

All of the process was great and smooth.Thank you for the experience.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Highly recommend Lennar

  • Matthew J.
  • Verified HomeBuyer
  • September 19, 2023
  • Saint Michael, MN

Melanie G and Jason C are outstanding. Combined they made our buying/building experience painless. I have had 4 other homes built and have never seen anything like this. (by a lot) They just take care of business with no excuses. We are very pleased. If I were Lennar I would pay them whatever they wanted. incredible team!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

No perfection and lack of responsibility

  • Atul S.
  • Verified HomeBuyer
  • September 19, 2023
  • Wake Forest, NC

I am rating because of the issues I faced after I moved in. I booked remotely house in Devon Square and during inspection we showed multiple things but they didn’t fix even after months of move and even after we raised multiple requests. On top of this they also charged me $200 for inspection I dont know what that was for. Also I got the electricity bill dates before the closing date and they are asking me to pay. What ridiculous this is…

Lennar responded:
Good afternoon Atul, We appreciate you sharing your feedback with us. If there are any unresolved issues or if we can be of any help to you in the future, please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you.- Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Lennar Townhome purchase experience

  • Ashok A.
  • Verified HomeBuyer
  • September 17, 2023
  • Garner, NC

Smooth and efficient process. Site Manager in particular was extremely helpful and easy to work with.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Was a pretty smooth process.

  • Priscilla J.
  • Verified HomeBuyer
  • September 14, 2023
  • Madison, AL

I did not have any major issues. The minor issues I did have was addressed and taken care of in a satisfactory manner and time. The builder was very good about answering any questions and giving us a lot of information about the house.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Ahmedi

  • Ahmedi S.
  • Verified HomeBuyer
  • September 12, 2023
  • Katy, TX

I had a good experience after 22years to buy again a new home with lennar again a lot things changed anyways we done and easy process closing a home Iloved it my loan and everything was done in a nice way thanks to all who helped us in this process

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Not satisfied.

  • Vincent D.
  • Verified HomeBuyer
  • September 12, 2023
  • Rialto, CA

We have had struggles and issue with our home from the start. We got in the home in spite of Lennar Financing, it seems like they did everything they could to keep us from being financed. But we got in anyway. Now with the home we have had multiple issues one right after another, some in series.

Lennar responded:
Good morning Vincent, We appreciate you for sharing your feedback with us. We apologize for any negative experience you may have encountered. If there are any unresolved issues or if we can be of any help to you in the future, please do not hesitate to reach out to us at LennarCares@Lennar.com. We will gladly follow up with you. - Lennar Customer Care

Total Score 1


Quality 2

Trustworthiness 3

Responsiveness 5

Overall Pleasant Experience

  • William G.
  • Verified HomeBuyer
  • September 12, 2023
  • Forney, TX

Our experience with Lennar was pleasant! Our Community Representative(Sales Consultant) Mrs. Martha, was very helpful! She has a very bubbly personality, she's, knowledgeable, and she kept us updated throughout the entire process! Our loan officer, Mr. John, was very helpful as well! He was attentive, empathetic, and responded to emails, texts, and phone calls, PROMPTLY! The only unpleasant part of the process was underwriting!!!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

I can say just Fantastic.

  • Al A.
  • Verified HomeBuyer
  • September 08, 2023
  • New Caney, TX

I can say just Fantastic.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great Warranty Department

  • Jimmy W.
  • Verified HomeBuyer
  • September 08, 2023
  • Calabash, NC

The warranty Department have gone about and beyond our expectations!!!!

Total Score 4


Quality 4

Trustworthiness 5

Responsiveness 5

Builder was the BEST.

  • Robert D.
  • Verified HomeBuyer
  • September 08, 2023
  • Farmington, MN

When it came to quality, it seems as though some things were cheap. Some of the cabinet doors close poorly, and I don’t have the same water pressure at all the faucets. If I walk barefoot through carpet, I can feel the carpet nail strips on my toes. We have had many frustrations with the “professional” installers from AC vents being broken to screens not fitting and also, the inspector not catching the fact that our drier vent wasn’t installed but somehow was up to code. BUT, although my frustrations with this occurred, I could not verbally explain how great DAVE (builder) was, he went above ...

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great buying experience for an investment property

  • Silvia Y.
  • Verified HomeBuyer
  • September 07, 2023
  • Raleigh, NC

buying a property is a big investment and you want to make sure you get the best value for the price, paired with a seamless buying experience. Lenar made the buying decision and process easy with great customer service, good prices and quality properties. Only caveat- their lending services that could be better.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Racquel and David

  • Racquel W.
  • Verified HomeBuyer
  • September 07, 2023
  • Las Vegas, NV

Had a walkthrough called the celebration where we wrote certain things down to be fixed and repaired around the home, and never did get all are checklist taken care of.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 1

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