Lennar Reviews

Great experience with this company!

Lennar is great builder and easy access of review for the loan processing and mover over working with Lennar is easy life for home buyers.

We had a good seemless experience.

Overall experience was smooth and good

Hannah was amazing!!! Todd in loans was also great

Unfortunately this time around Lennar failed to stand by their name. It's my third Lennar home , and by far this is the lowest quality of work and attention to details. Garage door paint already peeling off. Poor design of roof without gutters, therefor water intrusion. Customer service demonstrated so far is below average. Lennar get it together., my previous Lennar residence were superb.

My experience with Lennar has not been great. Short of the woman who assisted me as my homebuyer concierge the experience has come up short. Things started off bad after the walk pre purchase walkthrough. I pointed out many issues. Then when final walkthrough came I showed up to the appointment and notii nouns had been completed and then they said they would complete the items and send me pictures. They did complete some of the items but not all and I didn’t get a chance to do a real walkthrough. Then after I closed they couldn’t even be bothered to schedule a meeting to give me my keys. I had to go to the sales office and then nobody knew where my keys were and it took a couple of hours to find them. When I went to get my mailbox keys per Lennar instructions the usps couldn’t find those keys either I had to wait a week. There are several issues with the house. The material qualities are adequate. I’ve had so many issues. It’s the quality of workmanship and lack of pride that’s the problem. Two of My kitchen cabinet doors warped and some of my drawers were not assembled correctly. which were a material issue. The paint on the exterior and interior of the house is only applied with one thin coat. You can see right through it. In the interior you can not clean the walls if something gets on them. It will take the paint right of even with light touch and just water. It really needs a second coat. My garage which is unfinished that is fine but there are several corners of dry wall broken and weren’t fixed. In both bathrooms the pipe coming out of the wall go the shower heads were both installed at almost 45 degree angles intstead of coming straight out of the wall. There is drywall and paint all over my carpet. The final cleaning of the home was done very hastily. There are stains on my carpet from I’m assuming paint. My doors had to be readjusted twice. When I moved on the covers on the exhaust fans in the bathrooms were hanging down. There was paint all over my ceiling lights. On the website for the home community it states that standard the homes come with a water softener loop… turns out they do not. I found out the hard and expensive way. The first night I moved in the temperature outside was near freezing and my heater would not work. Turns out some idiot replaced the drip down on the gas line to the heater and did not turn the gas back on. I had to go through a whole reset procedure to get it to work. There is still a irrigation pipe sticking up in my backyard that needs to be reburied. My microwave above the stove literally lets air blow in from the roof vent. So much so that my stove gets dusty and during the freeze we had I had to tape up the microwave door and vents. I had to stuff rags in the vents. My microwave got so cold inside I put a thermometer inside and it read 32 degrees. I froze a bowl of water in there. When I addressed the issue several times they just said sorry you get north wind and we don’t install dampeners inside the vent. I have never lived in a house where I had to tape up the microwave to keep my living room and kitchen to not be freezing cold. It’s very disappointing. One of there hired trades drove their truck directly into my yard almost hitting my truck and destroying part of my yard. Then when the landscaping came to fix it they didn’t even notify me they were at my house and let me know they were here. Turns out while the were fixing my yard the damaged a pvc clean out cap that has yet to be replaced. I understand there will be some things that need to be addressed with any home new or otherwise but with a new home you expect less. There are several more issues I could go on about. It’s so hard to find anyone to take pride and respect in their work today. Integrity is lost. They throw these homes up and just don’t really seem to care. Which I get it’s numbers game. But the overall point here is that I am not so much mad but disappointed. Especially for a first time home buyer. The whole experience has been disappointing. It’s probably one of the most regrettable experiences of my life. If I had to do it again I would not buy from Lennar. If I wanted a ton of sissies with a home I would have bought a 1920s craftsman to remodel. I guess you get what you pay for. Thai is my analogy… just because I bought a Honda instead of a Mercedes doesn’t mean that the paint should have imperfections or that the seats have not been installed properly, or the radio not work. ... More

I will not buy a Lennar home again. The lack of attention to detail is astounding. First time buying a new build. Live and learn. No shows and lack of communication on getting repairs done underscores my dissatisfaction. Pre buying there was a lot of talk about being responsive. Let’s see it in action!

I had to make multiple calls to get any information and it delayed my closing and I had to escalate to the manager. Also, the warranty team is very slot in response no due diligence.

Is complicated but not impossible. I’m very happy

The sales process of my experience was disappointing as I was misled (straight up given wrong information) on several points. Fortunately, I had my own real estate agent to guide me appropriately. The rest of the experience, however, was good. Dylan, Evan and Logan were standouts in this process. They ensured that I was informed and made themselves available. Logan had to deal with the misrepresentations from the sales piece of this and he handled it very well. I was sad to see the exact same home that I bought being sold for a lot less in my neighborhood than what I paid. Feels like that decreases the property values for those that purchased out here first. ... More

Overall Lennar is a decent home builder, but there is room for improvements. Especially in quality of workmanship where it’s lacking attention to details.

quick and very easy to get your house

It was difficult getting anyone when you needed answers to immediate questions, always had to leave messages and wait for responses. It was nerve wrecking to wait as needed answers to make informed decisions.

They have always responded quickly when I had a question and helped make this a very smooth process.

Jessica was awesome, she provided an excellent customer experience. I would highly recommend Lennar properties to my family and friends.

The worst new home buying experience I've ever had. The service level is the lowest I've ever seen. It's like buying a double-wide at Walmart.

I’m extremely happy with Lennar. The whole home buying process was very smooth. Excellent communication and they were always on top of the things and proactive in sharing information. I would definitely recommend Lennar.

Well-trained, customer-focused people. Attentive to needs AND desires.

Try to contac Lennar mortgage they were so respectful and humild sincere and trustworthy. When another places mortgages said not , they said yess” . I had dream house , make real just the rest is work hard and work hard. Thank you Lennar to trust me and I trust you.

New construction, exciting but very stressful, from the Finance to the Home building experience. Lennar really works with you to try get you into a home.

Sales agent was not helpful

This is my second home that I have built with Lennar. The houses they build are built well and to code. This house will last me the rest of my life and will be past down to my children. The experience of being able to see my house being built from the ground up was an amazing experience and the crews who built it know their jobs and do it well. I would highly recommend Lennar to anyone and everyone. Every contact that I had through the process from Lennar rep, to the job foreman to the crew were wonderful to work with. They were responsive and professional and always looked after my best interest. They built my forever home. I am thankful for them all. ... More

From the showing of the home to the completion of the buying experience, everything was smooth. We were in a crunch for time and we were able to agree on a great price and close in 2 weeks. Afterward, some minor items have arisen and been addressed quickly.

Very pleased with the entire experience. Dina was always very helpful. Impressed with the overall quality of the unit and the entire process.