
Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 18353 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Lennar - Great purchas experience from first meeting to the last meeting.
- Anonymous
- Verified HomeBuyer
- January 13, 2022
- San Diego, CA
Great purchas experience from first meeting to the last meeting. Construction quality is not really high though.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Customer Care Team - Pai is our assigned customer care rep. She goes above and beyond to make sure any issues are fixed in a timely manner. She is professional and responsive. We enjoy working with her!
- Anonymous
- Verified HomeBuyer
- January 13, 2022
- Hillsboro, OR
Overall, we had average experience. We wish the communication about closing date can be more transparency, we understand many factors could cause delay and actually are ok with it since we are not in hurry to move in. However, the last minute change on the home inspection date due to the construction is not ready as promised adding challenges to our moving timeline and extra time to coordinate and reschedule it.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - I like Lennar's quality of work.
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Lake Forest, CA
I like Lennar's quality of work. They do right things and the do things right
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - No gutters in the backyard created water ponding and a health
- Sheryl L.
- Verified HomeBuyer
- January 12, 2022
- Katy, TX
No gutters in the backyard created water ponding and a health issue. However, the builder refused to correct it.
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
Lennar - Lennar managed to close on time despite all of the supply chain
- Andrew J.
- Verified HomeBuyer
- January 12, 2022
- Erie, CO
Lennar managed to close on time despite all of the supply chain issues. On-site customer service and sales manager were very responsive. Questions and problems were resolved quickly.
Total Score 4
Quality 4
Trustworthiness 5
Value 2
Responsiveness 5
Responsive & Friendly
- Anonymous
- Verified HomeBuyer
- January 12, 2022
- Woodbury, MN
Build representatives were always very kind and responsive. This made the buying experience much more pleasurable than you would typically expect. The only shortcomings found in the process were by third-party contractors brought in to work on a specific area of the build. Most were very good, but there’s always one or two that take shortcuts. The builder was good at finding most of these and collecting on their own. Some of cars we found after moving in and had to request corrections. Builder has responded quickly and professionally to these few requests. All in all, I found Lennar to ...
Total Score 4
Quality 4
Trustworthiness 5
Value 2
Responsiveness 5
Overall pleasant and satisfactory experience.
- George H.
- Verified HomeBuyer
- January 12, 2022
- Kissimmee, FL
Well built home. Overall very pleased and glad to be living here. Some trouble with timely response and correction of several relatively minor but essential items that were not finished up to spec at closing. Lennar needs to replace the substandard sod contractor laying the grass for the yards.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 3
Great communication with sales staff and build manager
- Jessica A.
- Verified HomeBuyer
- January 12, 2022
- Fuquay Varina, NC
We were actually not looking to build when we moved to the area but thanks to shady moves by Zillow and the crazy market, our hand was forced. That said, our Lennar build offered a floor plan and options that we really liked for a reasonable price in an area where we are sure to make back the value plus. The options offered were nice and despite the delays we are comfortable in the space now. We're looking forward to the amenities (pool and playground) and being able to be more interactive with our neighbors here.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Great buying experience, I would recommend in the future.
- Thurben J.
- Verified HomeBuyer
- January 12, 2022
- Riverview, FL
Great buying experience, I would recommend in the future.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Very professional.
- Dana G.
- Verified HomeBuyer
- January 12, 2022
- Fort Myers, FL
Very professional. we bought during a difficult period of the Pandemic when supply chains were strained. Lennar did a good job managing expectations.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
The people were/are wonderful!
- Mary S.
- Verified HomeBuyer
- January 12, 2022
- Gettysburg, PA
The people I have worked with are wonderful and very helpful. They are available to answer my questions. I am, generally, happy with the features offered in my home, however, the drywall, painting and trim finishes are requiring follow up. That said, I have only been in my home for about four months. It was difficult to pick up everything on the walk through…I was not permitted to bring someone/advocate with me.
Total Score 4
Quality 3
Trustworthiness 5
Value 4
Responsiveness 4
Responsiveness to fix home quality issues.
- Huy V.
- Verified HomeBuyer
- January 12, 2022
- Henderson, NV
Mostly is what I expected from Lennar's good reputation. Their mortgage brokers and its department need lots of improvement, not for this, Lennar would have received 5 stars instead of 4 stars from me.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Elijah was very helpful on move in week as he fixed many things
- Benjamin M.
- Verified HomeBuyer
- January 12, 2022
- Haslet, TX
Elijah was very helpful on move in week as he fixed many things that were missed in the final walkthrough.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - It was a good experience
- Jeffrey R.
- Verified HomeBuyer
- January 12, 2022
- Arlington, TX
It was a good experience
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Good value for the price paid for our home.
- Dennis J.
- Verified HomeBuyer
- January 12, 2022
- Waxhaw, NC
Good value for the price paid for our home.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Inclusiveness of whole package
- Michele G.
- Verified HomeBuyer
- January 12, 2022
- New Caney, TX
Customer care programs from beginning to 1year after is a real win. Starting with Kent, not over selling me and answering all my questions through the whole process and even after I purchased. The personal touch of my Customer care rep. Cory. Helping with all the new owner questions once I moved in. Great extentions on warranty for registration of product's, heating & air-conditioning, kitchen appliances. Plumbing, roof, windows all covered on lennar new home warranties. Even landscaping, provided a hose and sprinkler to get started. Covered grass and plants for 60 days after move in. Wow ...
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Good inexpensive home
- Greg H.
- Verified HomeBuyer
- January 12, 2022
- Anna, TX
If you want an inexpensive plain vanilla home with efficient floor plan this is a good option.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - good experience and customer service
- Candace T.
- Verified HomeBuyer
- January 12, 2022
- Wake Forest, NC
good experience and customer service
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Very responsive.
- James M.
- Verified HomeBuyer
- January 11, 2022
- Punta Gorda, FL
I was disappointed with a few items that were not repaired or replaced prior to closing and it took too long after a warranty claim was submitted. Still waiting on 3 replacement doors.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
I love my home.
- Linda C.
- Verified HomeBuyer
- January 06, 2022
- Princeton, TX
My salesperson Carson was above and beyond helpful and patient. He made me feel as if he truly cared and did everything he could to keep me informed and guided me wisely. My loan officer Justin was exceptional as well.
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
decent
- Wei-Tang C.
- Verified HomeBuyer
- January 04, 2022
- Chapel Hill, NC
Lennar did respond to our issues systematically. Sometimes it was slow but it's good in general.
Total Score 4
Quality 5
Trustworthiness 4
Value 4
Responsiveness 3
Synergy of process
- Ronald M.
- Verified HomeBuyer
- December 31, 2021
- Durham, NC
overall a good experiences would hope in future they would;d offer more options in each package
Total Score 4
Quality 4
Trustworthiness 4
Value 4
Responsiveness 4
Lennar - Positive - Customer Service Rep very responsive and caringPositive
- John C.
- Verified HomeBuyer
- December 29, 2021
- Escondido, CA
Positive - Customer Service Rep very responsive and caring Positive - Lennar builds a quality house Negative - Even though Customer Service Rep was responsive it took a long time to resolve issues Negative - Lennar's choice of companies to administer their HOA is not good. HOA rules are not being enforced. We moved to this development and expected the HOA rules to apply to everyone, but they are not enforced and the neighborhood does not meet our expectations due to this
Total Score 4
Quality 4
Trustworthiness 5
Value 4
Responsiveness 3
Paint and floor
- Sang B.
- Verified HomeBuyer
- December 29, 2021
- Irvine, CA
Interior paint job could be done better. It wasn’t finished nearly. There is an area where floor was not leveled correctly. Response to issues was satisfactory except the title office was very hard to contact and my messages were often ignored.
Total Score 4
Quality 3
Trustworthiness 4
Value 4
Responsiveness 5
Neighborhood
- John H.
- Verified HomeBuyer
- December 29, 2021
- Mount Holly, NC
For the price Lennar should paint the house inside with quality paint. We should not have to paint our entire house as soon as we move in. Also the lighting should be better. Only have canned lighting and have to replace lights. The tile is not sealed and you have to do that immediately when you move in.
Total Score 4
Quality 4
Trustworthiness 4
Value 3
Responsiveness 5
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