Lennar Reviews

The home is solid. Initial issues were taken care of in a week after the first walk thru, Those issues were minor and only time will tell. The folks in finance department have their hands full and they are some great people! Overall it was a 4 star experience. Not bad or average...just good but not great! Why so many rentals already? Ask those questions as it impacts overall home quality.

We were able to buy in a community with amenities that satisfy the needs of the retirement phase of our life.

Celecia was great very helpful from beginning to end - I’m just a little upset I was told trash was included in our hoa and it was not - joel w mortgage was amazing even though we ended up just going the cash route he still was awesome ! Anthony and Katie were awesome when it came to warranty time they really helped me get things done Tim the construction manager was such an angel a true blessing very helpful ! I’m super thankful for each and everyone my new happy blessed home I’m thankful to the lennar team -!

We were kept informed weekly by sales agent Chandler about out townhouse progress, and he was quick to respond to questions, concerns. Our onsite manager Shay spent time with us as we neared closure and was helpful in making sure our house would meet our satisfaction. Some breakdown did occur toward the end as we never completed a review walk through after we moved in and we never were introduced to a customer care person. An additional note of significance to us occurred after we moved in: Shortly after our move all the smoke/carbon monoxide detectors went off about midnight without any stop. Husband was able to pull out batteries. The next day an electrician to correct the problem. A few weeks later it happened again. I was impressed with the immediate help I received, first from Shelley (the only person I knew to call) who directed me to the right folks. Thanks to customer Care Rep Deb and IES's Sarah who dispatched the electrician (who happened to be the same one who came in Sept) that day. We are happy with our new home! . ... More

Astonia is a gorgeous, peaceful community with spacious homesites for a variety. Good managers are great communicators, active listeners, and amazing supporters.

Eveything is a great experience

Lennar has tried to automate too much of the buying process and lost customer service abilities. There was not clear expectations or communication though out the process resulting in a lot of frustration along the way.

Very good house and comfy.

Our buying experience was pretty good. Timelines were met and the team kept us informed. We did not get to customize anything outside of their choices which was frustrating. Once we got into the house we had a water leak which flooded the kitchen the first time we used the dishwasher. We noticed several other issues which makes us seriously question the quality control. Instead of staining the wood trim ends we’ve found black sharpie markers covering a missed end. I can’t even fix it now! Electrical problems have also popped up and our breakers continue to pop when we just use a vacuum. Overall, we love the house and curb appeal but really struggling with many details inside. Lennar has been responsive to the issues but it’s been 2+ months of non stop issues. ... More

Good incentives, but the quality of the home is not great. You get what you pay for.

Delays due to missed inspections, poor workmanship, rude and dishonest customer experience reps! Nothing about this house or our experience was worth half the money we paid for it. Lennar reps constantly lied and tried to cover up their mistakes and those of their subs. We were forced to close before the house was complete and every worker we've had in since then have commented on the poor work that was done. I'm ashamed to own a Lennar house.

There were a lot of issues with communications. No one could get on the same page and they still dont even have my email updated. Pretty ridiculous considering the amount of money spent. The walls are paper thin and cheap insulation was used. I would not purchase a lennar home again.

Lennar choose to use Rannai Tankless water heaters. what they also CHOOSE to do was NOT include a way to control it with out a service call. NOBODY knew anything about the heater. NOTHING. After many hours of extreme frustration over 3 days and disbelief this is actually happening, Ryan came thru after learning what to do to get it running again. This was unnecessary frustration if Lennar has spent the $155 to install a controller to the unit, so thanks for that time wasted. Heres a tip... TRAIN your folks about the products you put in your homes. NOBODY could answer tankless question until is became a problem... all ya needed to say was... we are too cheap to include a controller, you need to buy that yourself. Also, my garage door is dented, and it bugs me.... you build is better than expected.... so ya got that going for you, which is nice... ... More

I did not realize how poor quality the units were and need of work. I had just sold my home in Sun City Anthem and was in a hurry to find something to move into. If I had more time I would have not picked Terra Bella at Anthem.

This is our second Lennar home and everyone involved has been professional, friendly and helpful. Based on our experiences we definitely recommend this company.

Nice staff and good quality of home buying

It took us awhile gathering information for them to process the application and using my VA in closing . Very pleased with the results and our new home.

Great relationship and process with Lennar after my 2nd home purchase with them. The process took time for a new construction but I was very happy and satisfied with the new home investment. Highly recommended!

Issues addressed immediately when found. Very customer oriented!

The home buying process was a lot easier than expected

I bought the house last August and there was a problem with the floor of the house. We are in November and still waiting for a solution

I love the idea of electronic signatures but I was constantly hunting people down to ask what's changed on documents I've already signed to the point where it was just an inconvenience. I spent hours reconciling before and after documents. I was also told certain things won't be changed, I belive it was the estimate document, because they are fluid. I'm sorry but I won't sign anything if it's not correct. Horrible experience!

So my home did not come with a garage door opener, so I had one professionally installed so now I am told since 'Lennar' did not install it my garage door is no longer under warranty. FYI, before I moved in it has a 'catch' about halfway up they said they fixed, but they did not...and now well my door is no longer under warranty so I guess it is my problem now

The buying process was very quick.

Get everything fixed before you move in.... landscaping is a mess....put in for your concernd