Lennar Reviews

Good experience. I just wish there was more communication on status of process. Need better quality control of homes. Felt the need to inspect every week to make sure there weren't oversights. Without a third party inspection many issues would have occurred.

The home buying process was quick and easy for us. Everything was done via the app and the closing was done over zoom. We love the house!

Customer service was fantastic from everyone except the construction landscaping person ( Eric). He said he had corrected everything pointed out during the walk through but then when we would go check it wasn't. He is the only person who we were very disappointed with. He did that more than once. He said it was done and it wasn't.

happy with new home quality

Things went smoothly…but too much email contact. Could not determine what might be important and what was additional marketing.

Buying the home was easy and quick. Some issues but they are being taken care of.

I really thought the lady who did my overall inspection was awesome and she took care of everything!

My experience has been mixed. I really like my new home and where I live. I opted to use the Lennar mortgage company because of the incentives but the experience was less than satisfactory. The representative was not very responsive and I had to hold them accountable for doing what they promised. Make sure you review your closing documents. There were several items to repair in the house before closing and the level of cleanliness was low. You would think that the builder would want to provide buyers with clean beautiful home. They acted like that wasn't realistic. The quality of the amenities is low. In this market with much higher prices, it may be difficult to get a quality home without overpaying for it. I have a long list of repairs to report to them. The crews that are building the homes have no respect for the neighborhood. They would leave their dirty food containers inside the home for days while building. Now that im in the home, im finding food trash in my backyard from the crews who are working on the other houses. I've even seen trash in the trees. The litter near my home is excessive. On another note, they are responsive, and polite. My neighborhood is great and I like the overall layout of my home. ... More

So far I have had no issues.

Purchasing the house was straight forward. Fortunately my team is very experienced with financing properties across the US as Lennar’s representative was not. My team made it much easier. That said the follow up gentleman who manages the repairs and questions (et cetera) is PHENOMENAL! I reeealy want to say his name as he needs a promotion.

The Lennar portals were easy to use and navigate. The sales people and agents were very friendly and ready to answer any questions I had. My favorite part though, is how responsive Lennar is to post-sales complaints or issues. They always have a service rep that reaches back out to you and they can get most issues reported resolved within a few days. For example, I discovered a crack in the wall behind the toilet and two days later someone showed up to fix it. This was 5 weeks after sale date.

I have been enjoying interior plan of my house. Chuck.

Jessica was out loan officer .She was the BEST . Always made sure us old goats understood every communication She put in long hours and treated us like family

Really enjoy the Cypress model home that we purchased. Got a little crazy before closing. Just had to take a deep breath, get closed, and start working on punch list items. List has gotten pretty short after nearly 2 months with only some minor cosmetic items remaining. Construction manager has worked diligently to help us out.

When we have a problem, they call us back immediately my wife and I really enjoy the courtesy and respect with Lennar

This was my first home purchase, and the overall buying process was great.

It would've been nice to know Verandah is located in a MUD ZONE. VERANDAH is an exurb of Greenville Texas and a exurb of Royce City Texas. That's very unique! I now empathize with citizens of Puerto Rico and DC. Located in an the nation, but unable to vote for my interest of my immediate area except the ISD. Greenville, the county seat, is approximately 20 miles away. The location is good for me, and my neighbors I've met, are friendly and excited about their new home purchase. There are not many lights on the street I live and it's pretty dark at night. This should've been looked at a little closer. There were some problems identified but the response to having them corrected has been reasonable. There should be vehicle speed signs posted. The major offenders appear to be construction workers and support personnel. Residents aren't immune from exceeding normal speed restrictions in the complex. It's a disappointment, to me, rain gutters we're not factored into the price of the home. I would have welcomed that, now that's an additional out of pocket expense for me and I hope not to run afoul of the HOA. This area is going to continue to grow and everyone who purchased here will be happy with their purchase. ... More

Throughout the process I was able to communicate with everyone I needed and the responses were timely.

All detail above in title

We are very happy with our home now, but the builders were very sloppy, and we had a lot of cleanup to take care of when we moved in to our place. The grounds in our subdivision are still cluttered with all kinds of construction trash. It is a shame that the company does not take more pride in what is left behind.

Sara was good but I wouldn't work with her again or recommend her. She is passive aggressive and has a big personality, not good traits for a sales person. Melanie with warranty was great! Very responsive.

From the start to end. The home buying process was great. From the sales to the builders. They kept us up to date on the process.

Lennar’s model is to build a lot of nice homes quickly. Community well planned and they streamline the process for output. This means no customization and a little less Quality Control than I would like. But, they fix the problems and the price gives you room to go back and customize the things you really want. They even worked with us to change lots mid-process. Overall. We are very happy

Professional and focused representatives. From the initial contact and sales experience through the construction management process to our new home finalization and orientation, everyone has been thorough and helpful. We expect and hope to not need to move again for a long long time, but know the builder and employees do seem to care well for potential and current homeowners.

Overall experience was good. Drywall finish is not, it’s terrible. I understand the builder has deleted the sliding glass door in the master bedroom which is great improvement that we would have liked. Makes good floorplan even better by creating needed wall space. Gateway location is convenient and up and coming.