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Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21154 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21154 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Buyer beware

  • James H.
  • Verified HomeBuyer
  • August 23, 2023
  • Bulverde, TX

If Lennar can save a nickel they will. They did not seal the walls, I am not sure if they just sprayed the walls with texture or if they actually used paint. The landscape was a mess, and we still have problems with the sprinkler system. We have dogs, so every day we have to walk to the yard and pick up styrofoam cups, fast food packages, and other garbage left to the wind. I had to coordinate the mailboxes being put in, they did not know who the waste disposal provider was, and it was a battle trying to get sprinklers, fences, and lawn fixed. The warrantee process is practically ...

Lennar responded:
Good afternoon James, Thank you for taking the time to post your review. If there are still any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Poor workmanship in many areas

  • Roland A.
  • Verified HomeBuyer
  • August 23, 2023
  • Foley, AL

Experienced multiple issues that seem to be the result of poor workmanship on the part of some subcontractors. Issue resolution is very slow

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 2

No recomiendo a Lennar

  • Zhendy B.
  • Verified HomeBuyer
  • August 23, 2023
  • Kissimmee, FL

No recomiendo a Lennar

Lennar responded:
Estimada Zhendy, Gracias por su retroalimentacion. Si quiere compartir detalles de su experiencia o hubiese detalles en su casa con los que le pudieramos ayudar dandole seguimiento, le pido nos envie un email a LennarCares@Lennar.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Schedule on time and good communication

  • Gerardo C.
  • Verified HomeBuyer
  • August 23, 2023
  • Hanford, CA

It was easy to work with the Lennar bank and insurance. Good communication

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Nate

  • Dominick E.
  • Verified HomeBuyer
  • August 23, 2023
  • Naples, FL

I went with Lennar because I was under the impression it was a reputable company. The mortgage department is extremely unorganized causing a lot of unnecessary time, work, and stress. At closing, the end of June, there was a list of items still not complete. I was promised the items would be promptly addressed. As of today, 8/23, not one item has been taking care of. Would not recommend Lennar.

Lennar responded:
Good afternoon Dominick, Thank you for your feedback and for taking the time to post this review. If there are still any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us by sending us an email with details of your concerns at LennarCares@Lennar.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Run while you can!!!

  • Nermin A.
  • Verified HomeBuyer
  • August 23, 2023
  • Mount Angel, OR

Please, please check Lennars review before buying!!! By far WORST experience ever. Bunch of idiots working there! Workmanship BAD! Very bad! Walls crooked, not responding to work requests and retaliation are just some of their qualities. Scott (main lennar builder guy) on question why is my half million dollars house so poorly built answered that he personally couldn’t afford one. Obviously, he cannot build one either. Never ever again. Do mot buy, save yourself headache.

Lennar responded:
Good afternoon Nermin, Thank you for taking the time to post this review. We are sorry for the poor experience you have faced with your new home and the numerous issues you had to face in your first two months of ownership. If there are any issues that have not been addressed, please do not hesitate to contact us directly at LennarCares@Lennar.com, so we can follow-up for you. - Lennar Customer Care

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Bad experience

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Raleigh, NC

Had a bad experience with the recent buying process with builders mortgage and couple of sales rep.I am fortunate to close the house on time.

Lennar responded:
Thank you for taking the time to post your review. We appreciate your feedback as we're always looking for ways to improve. Please don't hesitate to contact us if you have any future questions or concerns by sending us an email to LennarCares@Lennar.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

When I look at most of the houses in the front part of the neighborhood, mine seens incomplete. area where there should be stone is missing. They never bothered to let us know that they had the keys to our mail box. Not very happy with there workmanship!!

  • Carol V.
  • Verified HomeBuyer
  • August 22, 2023
  • Newark, DE

Not happy with company. Would not recomend

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 1

Great customer service

  • Loretta B.
  • Verified HomeBuyer
  • August 22, 2023
  • Shafter, CA

The experience was amazing. I only wish my end results were started at the beginning, but I am very satisfied with the outcome. I would refer everyone to Lennar and have already referred coworkers and friends. Thank you, LENNAR. My loan officer, sales rep, and building personnel were all amazing. They made my experience an exciting one,

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

home

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • San Antonio, TX

Things could have been made and done better in the home plus with landscaping and finance side.

Total Score 3


Quality 2

Trustworthiness 2

Responsiveness 3

Philip has been exceptional in addressing our issues.

  • Thomas S.
  • Verified HomeBuyer
  • August 22, 2023
  • Myrtle Beach, SC

Overall a good experience

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

Second home with Lennar

  • Spandana D.
  • Verified HomeBuyer
  • August 22, 2023
  • San Antonio, TX

This is our second home with Lennar and mostly had smooth experience through out the home buying process. Worked again with Joseph (sales), Leslie (loan officer) and Tony (escrow officer) from Lennar who were able to walk thru the closing process seamlessly and was able to answer all our questions in timely manner. Only issue we had was with Nicole from construction team during closing who won’t communicate neither respond to messages nor calls and had hard time getting details.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 2

Lennar.

  • Adriana P.
  • Verified HomeBuyer
  • August 22, 2023
  • Baytown, TX

The home buying experience was great. Sales consultant, loan officers, home inspectors & realtor did an amazing job at taking care of us. We did however have issues with the construction manager being extremely unprofessional and rude towards us when we pointed out mistakes and things that needed to be fixed during our tape walk. I would recommend lennar to friends and family, but was disappointed with the construction manager.

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 1

The whole process was easy to navigate through and the Processor was there when I needed help.

  • Mario J.
  • Verified HomeBuyer
  • August 22, 2023
  • Fort Worth, TX

The process was/went fairly easy in the sense that my paper-trail was easy to follow and even tho serious issue(s) came up unexpectedly I was right to provide them with the needed information. Since everything was done on-line at times, it was challenging for me but my son was there to help me. Finally, I'm glad and blessed that the process is over and I'm in a new house, Good luck to everyone.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Mediocre

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Dallas, TX

Wish that they would pay closer attention to detail and fix the problems vs slowly fixing issues.

Total Score 5


Quality 3

Trustworthiness 3

Responsiveness 3

Disappointing and Unnecessary Challenges with Lennar

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • North Las Vegas, NV

Overall, my experience with Lennar was disappointing and unnecessarily challenging. I had heard great things about the company, however, it seems like they have made a lot of changes, especially within the last five years. The most difficult part of the process was Lennar mortgage. We had a very challenging time getting responses and information in a timely manner if at all. Long story short, I actually kept a separate spreadsheet to keep track of the amount of document errors that had to be corrected and follow up emails/phone calls that were made without responses back from the staff at ...

Lennar responded:
Good afternoon. We appreciate you taking the time to share your feedback with us. I'm sorry to hear that you experienced a lack of communication and errors in the process. If you'd like to share more details, or if there's anything we can do to help you moving forward, please don't hesitate to reach out by sending us an email to LennarCares@Lennar.com

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Poor workmanship

  • Colonial J.
  • Verified HomeBuyer
  • August 22, 2023
  • Conway, SC

Not happy with issues at property. Will not buy another Lennar home.

Lennar responded:
Good afternoon. Thank you for your feedback. We are sorry to hear you are having some issues with your property. If you'd like to share more details, or if there's anything we can do to help you moving forward, please don't hesitate to send us an email to LennarCares@Lennar.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

I am not at all happy with the responsiveness on issues highlighted. NOT a single issue that we reported have been addressed yet

  • Shripad D.
  • Verified HomeBuyer
  • August 22, 2023
  • Summerville, SC

well the quality of home is good but NOT great hat carries Lennar and signifies name. also responsiveness towards issues report after moving is pathetic .

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Extremely disappointment

  • Jan Z.
  • Verified HomeBuyer
  • August 22, 2023
  • Punta Gorda, FL

7 Months delayed, no proper progress updates during this time, incomplete things, did not provide what they told\showed me. Very un-professional dis-organized procedure was not expected from Lennar. Still trying to get things done with no timely response.

Lennar responded:
Good afternoon Jan, We're sorry to hear that you were disappointed with our service. Please do not hesitate to contact us and share more details so we can improve our service by sending an email to LennarCares@Lennar.com.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Unclear and a bit chaotic

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Bremerton, WA

It was frustrating to not get a specific date and time for closing to arrange for moving labor. There was a succinct lack of ongoing communication between placing a deposit and clay of closing. All communication had to be initiated by me. It would have been nice to have regular updates weekly at least. The lines if communication between sales, mortgage loan officer and me were separate. Try making it a team effort to promote the 'Lennar' family. Additionally, Inspecid8cally asked if my loan would be sold and was told 'no'. That was apparently an outright lie.

Total Score 3


Quality 4

Trustworthiness 4

Responsiveness 1

Great experience & value

  • Jennifer D.
  • Verified HomeBuyer
  • August 22, 2023
  • Bargersville, IN

Sales rep & construction manager were great to deal with. Very thorough & did what they promised.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Fast Closing, mediocre build

  • Jeremiah R.
  • Verified HomeBuyer
  • August 22, 2023
  • Fort Worth, TX

Fastest closing we have experienced has its pro’s and cons… we got keys in just over 2 weeks. However the timeline to push for closing was so tight it was difficult to really examine the property. I recommend a 3rd party inspection! Many aspects of the home from various trades are mediocre at best. Drywall is lumpy and uneven. Paint is inconsistent and patchy. Floor trim has zero craftsmanship and many gaps. Walls are bowed. Plot grading is horrible, the lumpy yard will need re-graded and filled w fresh top soil. Garage is minimally mudded and not at all ready for primer/paint. Cabinets in ...

Total Score 4


Quality 2

Trustworthiness 3

Responsiveness 4

Daryll

  • Lynn L.
  • Verified HomeBuyer
  • August 22, 2023
  • Cedar Lake, IN

House was very dirty and the things I found one my first walk thou wasn't done on my move in day. Plus we had to wait for Daryll to arrive and I was told to be on time. I am still waiting for items to be fixed.

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 2

I love my new house.

  • Janice H.
  • Verified HomeBuyer
  • August 22, 2023
  • Myrtle Beach, SC

Damon and Steve were amazing!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Good Home Buying Experience

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Calabash, NC

Our experience with the Lennar team has been very good from the beginning. House was reasonably priced, done on time and has the expected minor issues so far. Steve the site manager was excellent in response to our questions and concerns throughout the entire process. Ronnie and his warranty folks have been great reacting and scheduling any issues we have had. The entire home buying experience has been smooth going from start to finish.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 5

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