Skip main navigation

Lennar Reviews

What Homeowners Have to Say About Lennar.

Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21154 homeowner reviews to learn why they are the right team to build your new home.

Lennar

has 3.7 out of 5 stars overall

21154 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

First time home buyer

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Lockhart, TX

Home buying went good but after one week in new home we had a plumbing backup. Found out it was due to a test ball left in the line from builders. Took a month to get repairs done. My advice to builders is to make sure you are using your check list.

Total Score 4


Quality 5

Trustworthiness 4

Responsiveness 4

Another cookie cutter builder with well organized processes

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Wake Forest, NC

Bought my 2nd townhome with Lennar in wake forest, NC area. All I can say Lennar delivers on time. However their finish quality has gone down significantly, they don’t pay much attention to detail before final walkthrough, even you note the issues it required multiple follow for the same issue. Sales process and customization almost to NIL. They kind of operate in zone of take it or leave it. So unless you are looking for an investment property you kind of avoid even for large single family home. Where color, design, floors, carpets, cabinets are predesigned by Lennar to max 2-3 combined ...

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 4

Hi

  • Haley J.
  • Verified HomeBuyer
  • August 22, 2023
  • Hutchins, TX

The customer service was terrible. We didn’t know what was going on from day to day. Representative didn’t want to answer phones

Lennar responded:
Good afternoon Haley, and thank you for posting your review. We appreciate your feedback. If there is anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@lennar.com. - Lennar Customer Care

Total Score 1


Quality 5

Trustworthiness 1

Responsiveness 1

Lennar Ocala - Freedom Crossing Preserve

  • Noemi G.
  • Verified HomeBuyer
  • August 22, 2023
  • Ocala, FL

I had an excellent experience with Lennar sales and mortgage associates purchasing the home. The salesperson was very helpful in keeping me informed during the nearly four months until the closing. However, everything turned into a very disappointing experience on the closing day. I could not make the final walk-through of the entire house because a cleaning company was at home just an hour before the closing. The project manager assured me everything was fixed from our first inspection walk a week before the closing. Minutes before the signing, after I shared my concerns, the sales ...

Lennar responded:
Good afternoon Noemi, Thank you for taking the time to share your detailed review. We're sorry to hear that you're disappointed and that we didn't meet your expectations. Please don't hesitate to contact us at LennarCares@Lennar.com if you have any outstanding issues that need to be addressed.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Good team but the quality of home is less

  • Deepika M.
  • Verified HomeBuyer
  • August 22, 2023
  • Little Elm, TX

Great experience with them. make sure to follow up with team to get details ahead.

Total Score 5


Quality 3

Trustworthiness 5

Responsiveness 5

Lennar Definitely Got Over On Me

  • Donald G.
  • Verified HomeBuyer
  • August 22, 2023
  • Converse, TX

From the Lennar using unskilled labor for cheap overhead cost to work. To their money grabbing hoa. Lennar has succeeded all expectations of failing to do the simple things by cutting corners, radius, and diameters in the quality of building homes. There is not enough space in this box to write down all the deficiencies.

Total Score 3


Quality 1

Trustworthiness 1

Responsiveness 1

Buying experience went smoothly but getting issues fixed is not going smoothly.

  • Douglas T.
  • Verified HomeBuyer
  • August 22, 2023
  • Ocean Isle Beach, NC

Make sure everything is in order and done before you move in. Pay attention during the walkthrough. Once you move in, it’s difficult to get them to come back to fix anything.

Total Score 4


Quality 3

Trustworthiness 4

Responsiveness 1

ITS BEEN HIT & MISS

  • Angel H.
  • Verified HomeBuyer
  • August 22, 2023
  • Monroe Township, NJ

EXPERIENCE AT THIS POINT HAS BEEN LESS THAN SATISFACTORY.

Total Score 3


Quality 1

Trustworthiness 3

Responsiveness 2

home review and issues of construction

  • Richard N.
  • Verified HomeBuyer
  • August 22, 2023
  • Tomball, TX

Ac outside unit to close to fence no room to get around to mow. Low water pressure Electrical outlet in garage covered by sheetrock. I didnt like need for prework on line visit

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Heidi, Chase & Blake

  • Toni P.
  • Verified HomeBuyer
  • August 22, 2023
  • Ocean Isle Beach, NC

These wonderful hard working people are truly amazing. We are so appreciative for Heidi, Chase and Blake! They are the best! We love our Lennar Home! Love Scott, Toni & Lobo

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Great experience for First time home buyer

  • Janette D.
  • Verified HomeBuyer
  • August 22, 2023
  • Princeton, TX

I think the hardest part would just be waiting for the house to be release for sale but once the house is ready everything is just so smooth from Sales to Mortgage and everyone from Lennar. Kudos to our sales person Kristian and mortgage team Cody.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Nightmare

  • Jose G.
  • Verified HomeBuyer
  • August 22, 2023
  • Fishers, IN

They do not respond to problems quickly and the quality of the repair leaves much to be desired.

Total Score 3


Quality 4

Trustworthiness 3

Responsiveness 1

Great and simple

  • Christine V.
  • Verified HomeBuyer
  • August 22, 2023
  • Watkins, CO

Our experience was awesome especially our salesman Steve

Total Score 4


Quality 3

Trustworthiness 5

Responsiveness 4

Good experience!!

  • Robert H.
  • Verified HomeBuyer
  • August 22, 2023
  • Statesville, NC

I love the home and overall community. There are sone items from the builder stand point that I think should be handled differently. First, I have noticed multiple homes being sold to corporate rental companies at much lower prices which affects my homes price. Secondly, I have found the landscaping to be very cheap and not planted all that well. Since moving in I have had multiple dead shrubs and my grass is dying while other lots are flourishing. The grass is flourishing without water. I water my trees, bushes and grass twice a day but still dying.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Not happy overall

  • John M.
  • Verified HomeBuyer
  • August 22, 2023
  • Port Charlotte, FL

Not happy with hundreds of 1 star reviews on Lennar.

Lennar responded:
Thank you John for your feedback. If you have any outstanding issues you would like to share with us, please do not hesitate to contact us at LennarCares@Lennar.com so we can follow up with you.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Sterling

  • Kendall L.
  • Verified HomeBuyer
  • August 22, 2023
  • Ocala, FL

Sterling was knowledgeable and professional during the whole process. She made the whole process painless

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Horrible customer service and everything else!

  • Nicole P.
  • Verified HomeBuyer
  • August 22, 2023
  • Parrish, FL

This experience has been way too stressful to even go into detail. So many issues and so many broken promises. No one gets back to you and when they do, it’s nothing but excuses. You schedule for things to be fixed and the contractors don’t show up after you’ve waited around all day for nothing. Missing light bulbs, horrible paint job, grout and paint all over the place, toilet paper holders falling off the walls, pavers loose, crooked poorly installed drawers, dirty carpets. The list goes on and oh! These things were supposed to be completed upon the second walk through and they weren’t. I ...

Lennar responded:
Thank you Nicole, for taking the time to share your detailed review. We are sorry to hear that your experience has been less than desirable. Please let us know if you have any outstanding issues by sending details to LennarCares@Lennar.com so we can follow up for you.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

RE

  • Richard E.
  • Verified HomeBuyer
  • August 22, 2023
  • Henderson, NV

I love my lennar home! There is some issues moving in due to the communication and wasn't even informed about the next step of moving to the new property which is quite disappointing but overall it's a great place to live!

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Not great, not bad

  • Eugene A.
  • Verified HomeBuyer
  • August 22, 2023
  • Westfield, IN

Mortgage side of Lennar was slightly inept but the house itself is great and I would purchase another lennar home.

Total Score 3


Quality 5

Trustworthiness 4

Responsiveness 5

The builder was great however I will not use Lennar Mortgage again.

  • Randy T.
  • Verified HomeBuyer
  • August 22, 2023
  • Kissimmee, FL

The town house construction started in April 2022 and was completed around May 2023, 7 months past the original October 2022 expectation date. The town house looks great and I love how it turned out! My issue was with Lennar Mortgage because it was not a smooth transition. There was too much back and forth and changes in the closing cost which almost had me pull out of the deal and my interest rate changed even though I paid to hold the interest rate (This was due to the build taking longer than expected). It was a horrible experience I would not wish on my worst enemy with Lennar ...

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 5

Blake,

  • Peter B.
  • Verified HomeBuyer
  • August 22, 2023
  • Ocean Isle Beach, NC

Blake, the contractor was great to work with

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

No big complaints

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Clovis, CA

I do wish during the walk-through we were given a list of things to remember and do when moving into the house. When we are doing the walk-through, and we are being told all these things we need to remember, let’s be serious we are barely going to remember every single detail that’s being told to us all at once. A list of to do items & need to know items is very important and I wish that was provided. There is also things around the condo that needed to be done prior to escrow closing unfortunately some of those items were not done but I was told it would be done after closing however, I ...

Total Score 4


Quality 3

Trustworthiness 3

Responsiveness 4

Awesome experience

  • Surekha D.
  • Verified HomeBuyer
  • August 22, 2023
  • Carmel, IN

I had good experience with Lennar throughout the process

Total Score 5


Quality 4

Trustworthiness 4

Responsiveness 4

Not very happy with the overall Experience.

  • Joseph M.
  • Verified HomeBuyer
  • August 22, 2023
  • Myrtle Beach, SC

If I had to do it over again I would not buy a lennar home. After moving in There were many things the Builder overlooked. For instance, The builder over looked many times. After closing now going on are Third month still waiting on windows to be replaced above the garage. That the builder knew was wrong. Just one of the things that were not right.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 3

Iovan

  • Anonymous
  • Verified HomeBuyer
  • August 22, 2023
  • Fort Myers, FL

Overall good except that I still waiting for Quantum to come and fix my fibre wire that some contractor cut it off.

Total Score 5


Quality 3

Trustworthiness 4

Responsiveness 4

Narrow Reviews by Area