Lennar Reviews

Great experience during the process. Everyone was helpful and accommodating as we were moving from out of state and had limited windows to see homes and ask questions

We had a great experience purchasing our first home with Lennar. We're very happy with the quality received. We had great interactions with every employee we worked with along the way.

The whole buying was just ok it’s after I bought my house that no one want to know me I had several issues spoke to many people in person none of them have been resolved very disappointed And because of this two other families that were interested in looking in here have now gone elsewhere

The process of the purchasing was not bad but a bit tedious. The family like the residence. On the negative side, there is no toilet paper holders, towels racks and medicine press installed in any of the bathrooms. Also in the master bedroom, the closet shelves broke. The sprinkler is not working. I will assume that spending money for a purchase this large, one should expect a better product. On the upside, the closet was fixed.

Lennar home is a good value for the money. Workmanship is decent. Some minor issues but no major complaints.

The buying process was great, very helpful staff, Rebecca is very knowledgeable and helpful, willing to take that extra step! Site management and their to new home owners could use some work. Follow up on issues can be slow or non existent and you feel like you’re a bother. A little TLC from the site manager would go a long way Also suggest with all the new building you have someone doing area clean up of trash at least occasionally. It’s really a mess with building materials and workers trash, food wrappers, water bottles.,,

I love kelly and lennar sales and their managers. They are the best in assisting customers. I had good deals for my last 3 houses. But Lennar mortgage is not customer friendly.

My experience with Lennar was a bit difficult because the person helping me was not bilingual. But those who processed my loan the communicated very well in Spanish except the real estate in Lennar . I’m happy with my new home and I hope I can enjoy it without not problems. Guillermo

This purchase experience is Lennar's second chance at earning our business. The sales experience on our first experience in Elburn, IL caused us to walk away. This second experience was better and enough to get our business. The home we chose has the space to suit our needs. The lot is good. We were able to choose some finishes, but the outside finishes were finalized, or so we thought. We were told that the brick was backordered, and what we were shown was more of a contrast between the siding that what we actually received on the build. When we were asked about the brick that was backordered, we were not given a choice and were told by the sales person that ("We will like what they choose anyway"). This irritated both of us. If we are asked for a choice, then that choice should be respected and delivered. The house was completed on time. The orientation was great. The guy did the orientation is stationed at the neighborhood in Hinckley. He did a great job. On closing day, the manager in charge of the neighborhood where we bought did a great job as well and has been responsive. The advice of both of them has been valuable. We appreciate it. The closing process irritated us. It took us 90 minutes to drive to the title company for a 30 minute closing. This was a waste of our valuable time when closings can be completed virtually. We cannot rate the responsiveness of issues as we have not had any yet (knock on wood). I did receive a threatening letter from Lennar regarding our mortgage in the mail. When I called, I was sent the threatening letter because there was a mistake in closing that affected the home warranty on the house. This angered me as we did not deserve the threatening letter in the first place. The woman who answered the phone attached to the number I was directed to call did not want to hear my dissatisfaction to the threatening letter sent to me because a mistake was made during the closing and quickly ended the call. As far as the house goes, so far so good. I wish the HVAC had a humidifier on it. I wish the windows came with blinds. The house is comfortable, and the space is packaged well. We are looking forward to getting our yard so we are not surrounded by mud. ... More

My experience buying from Lennar was mostly good. The team that assisted me was friendly and quite quick with the process. The house is spacious and beautiful, and it includes appliances such as air conditioning, a stove with an oven, a refrigerator, a dishwasher, a microwave, a water purifier, and an irrigation system for the outdoor plants. The construction materials feel cheap, although they look beautiful. Finally, my experience with Lennar's title company was quite bad. Overall, their service was good and friendly, but they made many mistakes and didn't prepare the documents as both parties had agreed from the beginning. My recommendation is that if you buy from Lennar, choose a different title company. These were the pros and cons I had in my specific experience; other people may have a different experience. ... More

I have had a very difficult time me window treatments the windows are all out of square. I had to return $5000. dollars worth of custom cut window treatments to Lowe’s due to the windows being out of square, and yes Lowe’s did do the measurements for the blinds. I am meeting with 2 more blind businesses this week, hopefully they can get the blinds made and installed. The back porch ceiling shakes so badly in the wind it sounds like it going to tear away and the outside vent on the stove hood flaps so loud in the wind. I called the project manager about all of these issues and he said everything was installed per the manufacturer plans and the issues are “normal”. Also I think the garage should have been finished in the price of the house. The DR Horton house I live in now had a finished garage, and window treatments installed in the building phase. The street behind the garage is not wide enough. If the across neighbors are parked in their driveway and we can’t use part of their driveway to get into ours we run over the grass. The Sod has issues all around the house, sunken places, spots that are bare. It is embarrassing for me to have these issues in a $500k dollar home. How can all of this be normal? The truth is that it is bad design and poor craftsmanship. I don’t live in the house, it’s a rental investment property and I’m frankly very concerned about complaints that may come and according to the project manager there’s nothing that can be done. The positives are that the home is beautiful and I love the porches. ... More

From the start, the builder was great to our requests. But I don’t know why there is a concierge! She did nothing really to help. The salesperson was okay and a little helpful. Some of the items we were promised did not happen as far as getting the home ready just prior to closing. Everything pretty much is online; not very personal. Like I said, the best person was the contractor in charge.

They should have meeting with new home owners quarterly to discuss issues they should provide directory where all essential &emergeny no s

We were pleased with the whole closing process - nothing too difficult. As we were moving in, little things needed attention. Refrigerator water line was not hooked up. After a few days, it was taken care of. The dishwasher rinse box was cracked and needed to be replaced. That was taken care of within a few days after the second repairman took care of it. Our first week here, we inquired about garbage cans and recycling bins. That still has not been resolved 3 weeks after asking for help. Our garage door opener was dangling. That was repaired within a day or two. We never received our HOA coupon/payment books, or any mail for that matter, and found out we were late with HOA payments and were charged late fees. Still don't know where the coupon books are. Four different apps for making payments is a bit much, but I'm sure we'll manage. Had a tough time getting ceiling fans installed and working with the light switches. We still have painter's tape on the master bathroom door - touch ups were not done yet even though it was reported a week or two ago. Lastly, our Internet is not set up yet. That should be taken care of this week. We are hoping to be living there by next weekend, but in my opinion, most of these things should have been done prior to us trying to move in. The follow - through with some of the office workers isn't very good. I'm sure, with this community in its early stages of development, there are many issues that need to be taken care of. I hope this review helps eleviate problems for future Calusa home owners. ... More

People from sales to walk -throughs were very nice. Within 1 month we’re seeing finishing work that is disappointing such as multiple caulking cracks that was used to fill in gaps around moldings in kitchen, bathrooms, up stairway, windows, around floors & doors. We saw some at pre walk- through that I guess fresh application of the same stuff was used; We’re making a list for our 1 year but will not want a repeat application that will end up the same. Bedroom carpet feels like no padding was used. Garage & storage room drywall taping & finishing job: - we’ve spent thousands & days of work making it look presentable. Selling disclosure has a “ yes” issue w/ no explanation in comments that we can’t get resolved for our records. ... More

Things are good. No major issues with our home. Our home is very nice!

My experience was okay with Lennar. My biggest let down with the buying process was the closing. I closed online but when I came to get the keys to my home no one was there to greet me or thank or congratulate me. They just handed me a dirty envelope with keys in it. Such a let down after making such a huge purchase and it being my first time. I did express my disappointment but no one seemed to care after the paperwork was signed. As far as the home itself, there have been a few issues. Not big issues, but being a brand new home I didn't expect this many issues one month into my new home. It is also a little tedious getting in contact with the right people to get repairs done. Especially if it's after hours. Most of the time they want to come during regular business hours which means I am also working so that makes it hard to coordinate. Other than those issues, everything else has been good. ... More

For first time home buyers Lennar is a an excellent option, as the process is a streamlined process, easy to follow and efficient tailored for new homeowners. entering the market. I would certainly recommend Lennar; and have recommend Lennar my friends that are looking to purchase. I plan to purchase from them again in the future.

The purchasing experience was good and up to standards, however I feel like the home falls short. Several problems with the trades that were hired to build the house. We had several problems with the breaker tripping, stove wasn’t connected to electricity properly, roofer is not a company the builder uses. Builder contacted a company in Denver that just hires whoever to do the roof, so when information was needed on the roof for insurance purposes, no one was able to be contacted about it. I love the layout of the house, the physical lot, but as far as construction, I wouldn’t buy another Lennar home. ... More

It took four visits to get a plumbing problem fixed. It took over a month to get a broken window replaced that started cracking the first cold day we had. We had an electrical issue. Everything was fixed but it took a lot of time. Drywall mud splashed all over the steps going up the stairs over the garage and in the floor upstairs. Over all happy with the home.

Only been in Brunswick County, NC for a few months. I can not give opinions on build yet when it comes to materials/craftsmanship as I just moved in 3 mos ago. If it stays like this, I'll be very happy. Any small issues we've had, Lennar handled promptly and to our satisfaction. So far very happy. I do believe the price was a bit high but, we wanted the location

I'm very happy with my house design and the local community. It's also close to shops and has lovely scenery along the area.

Purchasing experience was good. Not totally happy with the condition of property upon delivery.

The mortgage process itself was incredibly smooth and definitely a 5-star experience; the team made that part very easy. However, regarding the house quality, I have mixed feelings. While the home is decent overall, the workmanship is "good" when it could have been great. For a home price of over $500k, I expected much more attention to detail, specifically in the bathrooms and kitchen. We noticed that the tiles are not level in some areas, and the grout and caulking work could be significantly better. Overall, it is an okay home, but not something to brag about. I don't feel it is fully worth the price tag, though I understand the current economy makes high value hard to find right now. ... More

Still wondering about the craftsmanship and materials used in building these homes.