Lennar Reviews
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What Homeowners Have to Say About Lennar.
Lennar has a reputation for building quality new construction homes. Their satisfied homeowners give them an average rating of 3.7 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. You can read all of Lennar 21154 homeowner reviews to learn why they are the right team to build your new home.
Customer Reviews
Aqesome experience from everyone
- Juan R.
- Verified HomeBuyer
- August 15, 2023
- Davenport, FL
Super fast experience people, and great overall experience with quality ,time and value for money thank you guys
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Camden model
- Patrick H.
- Verified HomeBuyer
- August 15, 2023
- Hardeeville, SC
Contracting the house was seamless. Once we had to deal with construction site supervisors, we had many issues. They did not keep us updated. We had to call them to get updates. Closing dates were moved without notifying us; they changed it seven times. The craftsmanship was awful. Sloppy work. The painting contractors were the worst. Paint splatters all over wood floors, door sills, and tile. Painters never covered roof metal accents so needless to say overspray all over it. Shutters were never installed, chrome accessories were installed when we paid for upgraded nickel. ...
Total Score 3
Quality 2
Trustworthiness 4
Responsiveness 5
Complaints
- Mayra R.
- Verified HomeBuyer
- August 15, 2023
- Naples, FL
Brand new house with a lot of issues.Severals. Wasting time doing claims to be cover by warranty. Staff don’t perform the right job on the site. Totally disappointed.
Lennar responded:
We apologize for your negative experience. Please feel free to contact us at LennarCares@lennar.com if there are any specific items you would like us to address.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Great job
- David P.
- Verified HomeBuyer
- August 15, 2023
- Woodburn, OR
Good follow up with all issues related to house and concerns regarding minor repairs!
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 4
Maintenance and Repairs
- Antonio G.
- Verified HomeBuyer
- August 15, 2023
- Jurupa Valley, CA
I have submitted several issues that need to be addressed and have not received any response from you. When will my repair and maintenance issues be taken care of?
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Great Responce
- Peter F.
- Verified HomeBuyer
- August 15, 2023
- Mint Hill, NC
The response was timely and the problem was easily fixed.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Renters
- Dannie S.
- Verified HomeBuyer
- August 15, 2023
- Surprise, AZ
My experience had been fine until I realized Lennar sold two new homes next to me to a corporation that rents out these homes. I currently have one neighbor that is already breaking HOA rules. I would have never bought a home where rentals are allowed. Many others are also very upset..
Total Score 5
Quality 4
Trustworthiness 3
Responsiveness 5
Thank you
- John V.
- Verified HomeBuyer
- August 15, 2023
- Henderson, NV
Rick Anthony my loan officer was outstanding and any questions I had he always replied to help.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
N/A
- Aretha J.
- Verified HomeBuyer
- August 15, 2023
- Jarrell, TX
My home is beautiful. Minor issues but they have come right out after a virtual visit. The process for me went very fast, I would have like input & requested on carpet in the bedrooms.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
None
- Anonymous
- Verified HomeBuyer
- August 15, 2023
- Tomball, TX
Was a long process. All good.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Great Buying/Non responsive to issues after you buy
- Tomas G.
- Verified HomeBuyer
- August 15, 2023
- Inver Grove Heights, MN
It was a fairly easy experience to buy a new home from Lennar. The whole process was great and very pleasant. After you buy they have not responded to issues, I had to resort to calling the installers to fix issues like flooding in the yard. In addition, I entered multiple service requests and have not received any communications from Lennar.
Total Score 4
Quality 3
Trustworthiness 3
Responsiveness 1
Overall experience was good
- Sanjeev P.
- Verified HomeBuyer
- August 15, 2023
- Plainfield, IL
Make sure to take photos during the Orientation, since there are many spots which they might not fix before Closing Paint job is not up to the mark
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
First time home buyer. Zero regret with Lennar!
- Anonymous
- Verified HomeBuyer
- August 15, 2023
- McKinney, TX
Great experience with builder. They are very attentive to issues and helped with the mortgage process.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Easy Process
- Mary H.
- Verified HomeBuyer
- August 15, 2023
- Summerville, SC
Purchasing a home was easy and on time. Sales staff were very nice. Construction Manager was very knowledgeable and answered questions quickly
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Warranty specialist
- Christopher P.
- Verified HomeBuyer
- August 15, 2023
- Fountain Inn, SC
My experience has been horrible The team especially Beth my warranty lady, lacks urgency and seems to be a bit overwhelmed with her workload. I constantly have had to follow up with your office to try get things fixed in my house. I have An ongoing request that has been going on for a month. I have even reached out to your division president and I have not gotten a response. I reached out to Mark over 1 week ago with no return phone call. This company does not find customer service important. I will not purchase a lennar home again neither will I recommend anyone to purchase a home from ...
Lennar responded:
Hello Christopher, Thank you for taking the time to share your feedback with us. We are very sorry to hear that you have not received a response to your warranty request yet. Please send us an email at LennarCares@Lennar.com with details of your concerns so we can do the proper follow-up for you.
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Nicky
- Carlnique M.
- Verified HomeBuyer
- August 15, 2023
- Punta Gorda, FL
We have dealt with a Lennar a few times before and the service is consistent and the homebuying is a fairly easy process. Great team!
Total Score 5
Quality 4
Trustworthiness 5
Responsiveness 5
Home needs lots of work
- Sarah M.
- Verified HomeBuyer
- August 15, 2023
- Fort Worth, TX
We moved into our new Lennar home about a month ago. For the price we paid, I would expect the quality of the home build to be great but I have been sorely mistaken. The paint job is terrible. Some base boards were primed but not painted. It seems like there was only one coat of paint applied to the whole house and actually needs to have 2. There were scratches on faucets and cabinets. Glue on the tile. Multiple chipped tiles through out the house. Paint on the tile. Light switches hung crooked. The house was not cleaned well prior to us moving in. I have submitted for warranty and they have ...
Lennar responded:
Hello Sarah,
We would like to express our sincere apologies for the frustration you experienced. I understand that you were not happy with the outcome.
If there are still any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com
Total Score 2
Quality 1
Trustworthiness 2
Responsiveness 3
Logan is best
- Ieshan J.
- Verified HomeBuyer
- August 15, 2023
- Lafayette, CO
Sales rep is awesome, before and after sale, he (Logan) is extremely supportive and humble. Few issues from the punch list were not completed, after taking possession, I created the ticket but not all the issues are resolved and the tickets are closed.quality of material is significantly dropped from other projects in Erie, Co. Broken HVAC base is not replaced, water flow in basement is not towards drain but nothing is being done in spite logging ticket, 5 shrubs and 2 trees died and few patches of grass but only 2 trees are replaced and for rest I am continuously following up without much ...
Total Score 5
Quality 2
Trustworthiness 3
Responsiveness 1
Very disappointed
- Andrea B.
- Verified HomeBuyer
- August 15, 2023
- Fort Myers, FL
I would never recommend you guys to anyone I wish I could tell people when I see them in the neighborhood not to buy here it is the worst house it was put together like a 5 year old did it sorry I brought with you guys
Lennar responded:
Thank you, Andrea, for taking the time to share your feedback with us.
If there are still any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com
Total Score 1
Quality 1
Trustworthiness 1
Responsiveness 1
Receptive to claims
- Jeffrey W.
- Verified HomeBuyer
- August 15, 2023
- New Caney, TX
There is a genuine concern by Lennar to fix anything which needs it.
Total Score 4
Quality 4
Trustworthiness 4
Responsiveness 5
Highly trustworthy builder produces wonderful homes
- Lori W.
- Verified HomeBuyer
- August 15, 2023
- Lakewood Ranch, FL
Lennar is a builder I trust. They built our home in the time frame they promised. They delivered a product they promised. They fixed the very few issues we had with it after we took possession. It’s a beautiful product and I highly recommend them.
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
Lennar Home
- Anonymous
- Verified HomeBuyer
- August 15, 2023
- Lakewood Ranch, FL
Was not happy with my Lennar experience. We love the area and our neighborhood but the the experience with Lennar and its salespeople is very sketchy! We were given three days notice to do our walkthrough and it was during a time our Lennar salesperson knew we were NOT available due to the personal and work commitments. They stopped corresponding with us after we asked for a new date then went ahead and did the walkthrough without us. We got a very brief video of our walkthrough that was conducted by a Lennar salesperson. Not only was this a conflict of interest but the video we received ...
Lennar responded:
Thank you for your review. We understand that you were not happy with the experience and we want to apologize for any frustration you encountered
If there are any outstanding issues or anything we can do to assist you going forward, please do not hesitate to contact us at LennarCares@Lennar.com
Total Score 2
Quality 2
Trustworthiness 2
Responsiveness 2
Lennar home
- Anonymous
- Verified HomeBuyer
- August 15, 2023
- Fresno, CA
I had a better experience with outside buys than with Lennar. I felt it was fine but wasn't great. I had higher expectations. I feel floor plan could have been better designed. They give zero options to modify anything. I feel their quality of features has decreased. They downgraded the materials they used in our neighborhood after few homes. They didn't include fridge anymore either. Also response time wasn't great for certain aspects of their mortgage and closing communication. Outside lenders, I had previously used had great communication and availability. I used lennar due to the closing ...
Total Score 3
Quality 4
Trustworthiness 4
Responsiveness 3
Disappointing--especially electricity wired improperly- to get correction had to hire garage door service and an electrician with my own money. Grass never mowed as was part of the purchased
- Barbara R.
- Verified HomeBuyer
- August 15, 2023
- Newark, DE
DISAPPOINTING- workmanship under par. No help in solving issues
Total Score 3
Quality 3
Trustworthiness 3
Responsiveness 1
Sandra
- Anonymous
- Verified HomeBuyer
- August 15, 2023
- Danville, IN
Trust worthy, they are great value for all that need quality housing , security
Total Score 5
Quality 5
Trustworthiness 5
Responsiveness 5
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