Lennar Reviews

All in all a good experience from sales, mortgage and other teams

Satisfaction guaranteed! Lots of perks!

Before closing, there were several finishing issues, including the most horrendous tape and bed job I’ve ever seen, that the contractors were very hesitant and seemingly annoyed to complete. After asking what the next steps were if it wasn’t right before closing, we were basically told “we’ll give you a different house and sell this to someone who won’t notice”. After closing it has been almost impossible to get a hold of anyone to help us with the issues we continue to find with the finishing work in the house. We have several friends that also live in this neighborhood who have had similar issues with their finishings. We love our home and I am grateful we were able to get such a good deal on it but I will probably never buy though Lennar again. ... More

Great company, great quality, amazing TEAM! Great job!

Best Journey No hesitation One step at a time Good coordination and communication Job was done in given time

We purchased a "Spec" home and everything on our walk-through was taken care of. Thank you Lennar!

The finishes in the house could use some improvement. Don't ever give a Lennar subcontractor a caulk gun. they suck at this. Painting is another thing they need more practice at, after move in, i was finding so many areas where they did not use any quality control with painting and caulking.

The buying process was very bad. Communication issues, not reasonable demands, lots of uncertainty... it was very stressfully to me and my wife. The company retains the whole process, from mortgage to title, insurance. I was expecting more in terms of building quality. The soundproofing is very questionable. Outside noises specially but also internal noises from baths can be heard all over the house, something that was not an issue in my older houses and apartments. The small issues were fixed after some weeks.

This was my third house purchased with Lennar, and I was really impressed by how poor the quality of finishing and details was compared to the others. They have tried hard to resolve everything, but for me it was a disappointment and I will think twice before buying the next house with them.

Overall experience was very positive.

The house it’s too cheap, a lot of small things it’s broken or will be broken short, house for 400k shut cost 200k for that quality

value for the price paid and Great Service

Tom, New Home Consultant, was always communicated and was extremely helpful throughout the process. We raised issues during the build about things that were concerns to us, when we received the house the issues were not addressed/fixed. We now live in a house that the garage door opener does not work, the floor in the master bedroom has a creaking sound that can be heard downstairs and outside the room, a tube we cannot put our wires in for our tv because of the sharp turn and no rope installed for us, one stair on the basement stairs that is different material then the rest of the stairs, our dryer vent on the roof of the house was glued shut resulting in errors on our dryer, paint was left all over our countertops and on the surface of the cabinet doors, the list goes on... The house is also not well built, you can hear people walking upstairs when you're downstairs, you can hear tv's when doors are shut and the volume is low, the washer and dryer cannot be used when you're sleeping because it is so loud in the master bedroom and other bedrooms surrounding it. I am highly disappointed that Lennar removed numerous things out of the house to reduce their costs, leaving many things looking unfinished. Financing through Lennar, with Tyler and Maria, was a nightmare. No one would return calls or phone calls until they needed something. I would never recommend going through their financing department if you were able to get the same rates somewhere else. It is not worth the stress. Our homebuyer concierge, Jenni, was great and always on top of things. She provided any information that was asked and went beyond. The Construction Manager, Isaac, attempted to resolve some issues. Some seemed rushed or completed just enough. He is very nice and tries to be helpful. I believe the bare minimum work that was provided was not his fault but the fault of Lennar, saying they wouldn't fix things or over working him. The house is beautiful on the outside and at the surface but so many things were just put together to look nice not to last. David, Warranty, was rude and disrespectful. He discredited and down graded 75% of the concerns we had about the house. David was so bad, we had to request another Warranty representative to help. ... More

We were happy with how things were going until the last two weeks to close. The Lennar rep dropped the ball and made it stressful. The punchlist items were not completed until the morning we closed. We didn’t get the Welcome Home banner or rug rolled out made us feel like just a number. And lastly there still are no street lights and it gets dark at 5pm was told these would be hooked up 2 weeks ago.

Truly was the best experience. This is the first home and was very scared to do a new build, but everyone I worked with was very professional, ,responsive, and I felt that they were building their own home. I will build again with Lennar in the future.

Smooth transaction to purchase. Great communication with staff. House is what I expect at this price point. Is it perfect? Nope. But it’s what I need it to be at this moment.

My experience buying my first new home was exciting. And my salesman with Lennar was awesome.

Who’s the community of Timer Creek seems nice and the home was built fairly quickly, there have been multiple quality issues that are unacceptable. I used to build houses and speak from experience as a licensed BC. Missing crown in kitchen, big hole in drywall, and other glaringly apparent defects should have been resolved prior to closing. Lennar mortgage and tactile have horrible communication with the customers. Not impressed!

Poor communication throughout the process. Failure of staff to communicate information and process things and respond to questions and queries in a timely manner if at all despite not even even financing the purchase. Poor complication at every level - sales, title, on site, etc….trying to get answers to anything during the process was someone kicking the can or passing the. Ucla to someone else who passed it to the next one and on and on. Also staff doesn’t seem to know what they’re doing or have the right information. Yup, overall just plain bad and glad it’s over.

The quality of workmanship does not reflect the price of the home. For the price we paid, we expected far better. The layout of the house is great and we love living here. Just wish there was a greater attention to detail that corresponded to the cost.

Everything is going great so far lennar is very helpful and there team are very nice polite people

It was hard process but glad we did it.

Still am very unsettled about coming in to buy home that was advertised with a red slash through it and advertised as reduced price. Went in on last day unexpectedly when I got email on home sale. Went by address and walked around. I wanted it no matter what. I was told I had to pay full price and was given 2 different reasons that I can't remember why I could NOT have sale price advertised. One of those reasons was: I had to pay cash? So I had to pay full price. Why was my Representative paid commission on base price of home? I was told I had to purchase at full price. I need someone higher up to answer that honestly so I may understand clearly. Not from anyone in Sales Office. My Representative is working with another family and a different Agent in the office. They got the sale price advertised. It doesn't make sense. I don't know if all communities give you the home "CONSTRUCTION CLEAN" which means: paint splatters on floors, windows dirty inside and out, entire 2nd bath tub overed in overspray paint that took 2 hours to scrub off, wood dust in all drawers and cupboards and yard had several big pieces of metal, wood and trash at the corner of lot I am responsible to clean up. If I found 2 ladies eating lunch in my house that closed 5 days prior because they thought no one lived there. They looked like cleaning ladies? I have a huge list of things I am catching now that I am slowly moving in. They are kind and want to fix. My schedule is full. I will sit down next week and make my list of items that were all sloppy when completed. This is a BASIC HOUSE: Basic lower end carpet, lower end door stoppers, lower end bath tub, lower end washer hoses that are huge rubber ones instead of nicer metal hoses.They have called to help and see what my needs are. I appreciate that. I am finally going to address the items and see if they can be fixed. We will see. I will appreciate that when I make my final list next week of over 20 small issues I need to discuss. ... More

Not worth the price. Workmanship and quality are poor, and customer service after closing is terrible. Find another builder.

From Trace at the welcome office to The ladies at signing everyone was amazing!