Lennar Reviews

Too many bad examples of poor customer experience to list. Our Landscaping is a joke, The warranty system is awful to work with. I would not buy another home from Lennar if they gave it to me.

It has not been a good experience. Prior to moving many issues were noted during walkthrough and not fixed. Over a month since I moved in and still complaining about things and some yet to be fixed

I went through different models and they all had white cabinets. I was told I was getting white cabinets, got gray. Was told to bad, you signed the contract. This is what you get, there are no options. Was told if I wanted a custom build, I had to go to a custom builder. I moved in and was trying to get cable hooked up, which is part of the HOA and there was a problem. I spent all day leaving messages and not once was called back. Finally at 4:30 I found someone who guided me in the right direction. Found beer cans in my cabinet while they were still building. Which explains some of the shoddy work done. When I moved in the floors were filthy, windows dirty, grout dirty, line of ants climbing up an outside wall into AC pipe. These are all things noted during the walk-through. I didn’t move in until two months after my closing, I was on a trip, and none of these things were taken care of. Cheapest appliances made. So if you want shoddy work and no choices about anything, which I was willing to live with a farmers sink, I wanted a split sink, which wall you are dictated to put your tv on, a tiny one car garage that you can’t put your golf cart and car in at the same time, which I find strange because it is a golf community, then Lennar is your builder. ... More

Many issues with my house they have yet to fix. How can then sell a home with a broken items and let you move in? This is ridiculous

Lennar is big, too big to know what the customer experience is. There are many people involved, fancy cool names for Lennar teams. But getting responses for a person (rather than a system) is another thing altogether.

I paid more than $585K for my home and very disappointed. Very bad quality, walls and ceiling was very rough and unprofessional done. Very dirty doors knobs, that not clean before closing. Many undone left before closing because I was from out of town and don’t have time to come back a day before closed. Totally disappointed about their house built and warranty service was a nightmare. No one care.

Sahil - Sales consultant is who you want when you buy a house. Eagle Mtg is not who you want to use when you buy a house. It was the worst experience that I have ever experienced buying a home.

We could not open kitchen drawers because oven wasn’t installed properly.

Buying with Lennar is a great experience. The process was smooth and excellent customer support.

Good customer service in issues

What an amazing experience working with the Lennar mortgage team. There was never a question asked that did not get answered. When issues came up they helped me figure out solutions. I am extremely satisfied with my total experience and look forward to working with Lennar for my next purchase.

the above did a most wonderful job of us purchasing a home. The process was easier than I had thought. These 2 people made purchasing this home an exciting experience

Purchased home for $281,000 supposedly on a deal. 6 days after we closed Lennar drops prices on identical house to $271,000. This is stealing from a customer. Spoke to Greg the salesman and he said there is nothing he can do. I felt like i was dealing with a car salesman. Will never purchase from Lennar again and ive told all friends, family, neighbors, and anyone i come across to never ever purchase from Lennar.

It took till the week before closing before we had our final approval, which was ridiculous, considering we had all the information they needed every time they asked for it. The house itself was a beautiful home but the materials used were the cheapest they could use. And the quality of the workmanship was horrible!!! My home still has walls that are not straight the siding has lumps in it,etc. Talking with my new neighbors there homes have the issues! Now we have to deal with all the huge trucks driving fast through the neighborhood and the dust getting all over our new homes and our vehicles. It is disgusting.!!! On the weekend people drive behind our homes and shoot guns. We have brought this to the attention of office , with nothing being done about it. Thanks for the horrible buying experience ... More

Our whole buying experience with Lennar was the best from start to finish everyone involved was informative and very helpful. We highly recommend your next purchase for a home be a Lennar home!

Though I have informed about cracks in the foundation, they were not fixed Reported about Ant hill before closure, it was not just an ant hill , it was an infestation of ants and was just watered, but not fixed before closure

Was a good experience everything finished very quickly and house looking good

My experience with purchasing a Lennar Silo Home in San Antonio was a great experience. Nick and Chris were very responsive to all my requests and inquiries. They responded above and beyond their normal duties. Also Lennar Mortgage made my transaction very easy.

Overall is a 3 start homebuying experience, house already seen screws on walls, sprinklers had to be adjusted and etc etc.

Cannot write a positive review yet. Once we get all the promise’s full filled and issues repaired, I look forward to writing that review.

Great overall experience from start to close. Lennar has simplified the home buying process. Five stars.

Name a problem with quality on a new built Lennar home and Lennar has it from the plumbing, HVAC, flooring, flatwork, concrete driveway, cabinets etc & my house is only a month old since closing.

Everyone was awesome to work with!!

LENNAR was extremely helpful and professional from start to finish. They answered all our questions, guided us through the process and I would highly recommend LENNAR to any new home owner.

Very disappointed in the quantity for the price. Cheap paint washes off interior walls with WATER! Nothing is level from walls to ceilings.