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Lennar Reviews

What Real Homeowners Say About Lennar

With an average rating of 3.7 stars, Lennar is known for building quality new construction homes. Homebuyers rate their experience based on factors such as floor plans, affordable upgrades, quality craftsmanship, and customer service throughout the homebuilding process. We've collected feedback from 21895 verified homebuyers to give you an honest look at what it's like to build a new home with Lennar. Read their unedited reviews, feedback, and complaints to help you decide if Lennar is the right builder for your new home.

Lennar

has 3.7 out of 5 stars overall

21895 Reviews

Ratings by Category

Overall 3.7

Quality 3.5

Trustworthiness 3.6

Responsiveness 3.6

Customer Reviews

Edgar

  • Juana M.
  • Verified Homebuyer
  • November 14, 2023
  • Land O' Lakes, FL

Overall is a 3 start homebuying experience, house already seen screws on walls, sprinklers had to be adjusted and etc etc.

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Poor, poor and poor. Great amenities

  • John E.
  • Verified Homebuyer
  • November 14, 2023
  • Wimauma, FL

Cannot write a positive review yet. Once we get all the promise’s full filled and issues repaired, I look forward to writing that review.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Josh

  • Joshua W.
  • Verified Homebuyer
  • November 14, 2023
  • Sun City Center, FL

Great overall experience from start to close. Lennar has simplified the home buying process. Five stars.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 4

Problems since day one

  • Michael F.
  • Verified Homebuyer
  • November 14, 2023
  • Lebanon, TN

Name a problem with quality on a new built Lennar home and Lennar has it from the plumbing, HVAC, flooring, flatwork, concrete driveway, cabinets etc & my house is only a month old since closing.

Total Score 1


Quality 1

Trustworthiness 1

Responsiveness 1

Everyone was awesome!

  • Peyton W.
  • Verified Homebuyer
  • November 14, 2023
  • McKinney, TX

Everyone was awesome to work with!!

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Fantastic experience!

  • JACQUELINE S.
  • Verified Homebuyer
  • November 14, 2023
  • McKinney, TX

LENNAR was extremely helpful and professional from start to finish. They answered all our questions, guided us through the process and I would highly recommend LENNAR to any new home owner.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

Dissapointed

  • Anonymous
  • Verified Homebuyer
  • November 14, 2023
  • Woodburn, OR

Very disappointed in the quantity for the price. Cheap paint washes off interior walls with WATER! Nothing is level from walls to ceilings.

Total Score 4


Quality 1

Trustworthiness 4

Responsiveness 4

Well built, a few things beyond basic needs

  • David S.
  • Verified Homebuyer
  • November 14, 2023
  • Mount Holly, NC

I’m impressed overall with the quality of building and don’t see a lot of shortcuts or compromises. I was pleasantly surprised for example to see a hybrid heat pump with a gas heat, a comprehensive insect control system installed during the construction process, a whole basement dehumidifier with automatic pump and the like. I was a bit disappointed that red clay was tracked all over the basement during construction and is nearly impossible to remove with muriatic acid followed by recommended floor cleaner. A minor complaint and hard to avoid if construction season is rainy but looks like ...

Total Score 4


Quality 5

Trustworthiness 5

Responsiveness 5

Worth Every Penny

  • Christopher H.
  • Verified Homebuyer
  • November 14, 2023
  • Fulshear, TX

First off, the seller's liaison Maddy P. was a peach. She (among the CM) in my opinion went above and beyond their scope of work. She was/is friendly, considerate and professional. David S. the construction Manager (CM) was great to work with also. He actually delivered the undeliverable. I put together a list of eleven issues I had with the exterior (which most were already on his list) and he delivered all eleven and one was actually on the drawings accurately, but I just didn't like the detail and he delivered... Can't tell you what that was...but thanks David S. We went into this ...

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Lennar Mortgage is awesome!

  • Leslie M.
  • Verified Homebuyer
  • November 14, 2023
  • Thornton, CO

The home was built very quickly and may have over looked at quality work. The home has multiple soft spots on the main floor and also on the 2nd floor. Vents in the master bedroom are loud and always flapping during high winds. Return vent in the basement has a big hole which was not closed/sealed properly. There’s a little water leak on the vent by furnace. Radon mitigation should’ve been part of the home since the average prior to having one installed is around 12-15. The installation of cable/outlet was off centered in the living room. Paint on main door still have the home number ...

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 4

Einstein

  • Einstein B.
  • Verified Homebuyer
  • November 14, 2023
  • Kissimmee, FL

check the home as it has many poor quality materials

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 1

Many issues

  • Philip D.
  • Verified Homebuyer
  • November 14, 2023
  • Ontario, CA

Everything started well, but there were issues at our 1st walk through that were never addressed. Windows and sliding doors were not aligned, chips in paint, chips n bath tub, chip in flooring. By second walk through things were still not fix Mark said check it off so you close and we will come fix any remaining issues…… Not the case the process to submit tickets is terrible and the follow up was worse. The biggest issue wears an electrical breaker was going off at the walk through. I identified it and asked for it to be investigated, at the second walk through the only fix was that the ...

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Sales process , value exceptional

  • William R.
  • Verified Homebuyer
  • November 14, 2023
  • Coatesville, PA

Our sales person Cheryl was an still is excellent! She answered all my calls and emails, and was extremely helpful assisting us when our vendors for closet and garage floor work need access for pricing. Having come from Tradions of America, to a Lennar home, we can say the value and overall craftsmanship of the home is exceptional ! The overall experience has been amazing!

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 3

Horrible communication with no accountability

  • Anonymous
  • Verified Homebuyer
  • November 14, 2023
  • Graham, WA

At first prior to going into contract, the sales team so super friendly and would always respond and communicate. I’ve you go into contract with them, it all goes away. Everyone on the office plays the blame game with no one taking accountability. They are rude and made our home buying experience very negative. David basically told us that his drive home was more important than us getting our keys and gave us all sorts of attitude. When he dropped off our keys, he did not acknowledge me but walked straight to my husband and only spoke to him. No one reached out to explain the closing process ...

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 1

Nice big house built too fast.

  • Anonymous
  • Verified Homebuyer
  • November 14, 2023
  • Rincon, GA

We keep finding staples in the carpet, and my kids have bloody toes from stepping on them. They did fix everything we pointed out during the walkthrough except the carpets. The carpets are stained, and we can't do anything about it. They force HOA, and the company they use is garbage and think that they own our houses and our community. Associa is sucks. We did have a warranty claim, and they got it fixed quickly. They built the houses too fast.

Total Score 3


Quality 3

Trustworthiness 3

Responsiveness 5

Lennar in Viridian

  • Anonymous
  • Verified Homebuyer
  • November 14, 2023
  • Arlington, TX

Viridian is a great neighborhood and community. You pay for that. The designs of the Lennar homes in this community are wonderful and the models show well. Unfortunately, the quality of the build is not what we expected for a home at this price point. We have been working through several warranty items which ultimately could have been non existent if there was a little more attention and higher level craftsmanship in the initial build. Lennar quite frankly needs to hire better contractors that seem to care about the quality of their work. And needs better quality control… interior paint and ...

Total Score 3


Quality 2

Trustworthiness 3

Responsiveness 4

Mr. Dominick S

  • Dominick S.
  • Verified Homebuyer
  • November 14, 2023
  • Lewes, DE

Our experience was positive. All persons involved were helpful and responsive in a timely manor. There were no major issues and we feel our purchase was great value for the amount we paid for the home. We would definitely recommend Lennar for a future home purchase.

Total Score 5


Quality 4

Trustworthiness 5

Responsiveness 5

Anita

  • Linda B.
  • Verified Homebuyer
  • November 14, 2023
  • Little Falls, NJ

Quality issues within the home our concern, floors, rugs walls, etc

Total Score 5


Quality 2

Trustworthiness 3

Responsiveness 4

Eric started working as the building manager 1 week prior to my cloding and he was responsive and did a good job.

  • Roselyn S.
  • Verified Homebuyer
  • November 14, 2023
  • Noblesville, IN

Lennar was very responsive when I initially signed for the property and things changed afterwards. The workmanship is poor and cheaper products, lights, bathroom fixtures are used. The paint job is very poor. I have begun to have my Villa repainted. I would not recommend at this time.

Total Score 2


Quality 2

Trustworthiness 2

Responsiveness 2

Needs work

  • Scot B.
  • Verified Homebuyer
  • November 14, 2023
  • Converse, TX

I felt there were a few shining stars in my experience, but there were communication issues with finance. There was poor craftsmanship on many issues. The repairs I requested on final inspection were not all completed, and when I tried to use my warranty to fix them, Lennar never contacted me to schedule repairs. I’m not sorry I bought the house, but I am sorry the company has such lack of integrity and pride in the job they do. When you make a promise to a customer, you should keep your word.

Total Score 4


Quality 2

Trustworthiness 2

Responsiveness 1

Great Realtor at Imagery

  • Tracy D.
  • Verified Homebuyer
  • November 14, 2023
  • Mount Holly, NC

Gina Woods is an extremely good and very helpful snd friendly tealtor for Lennar. She has helped us all the way through the process. A true knowledgeable professional we cannot say enough good things about her.

Total Score 4


Quality 4

Trustworthiness 4

Responsiveness 4

Salesperson Damon was arrogant and unprofessional

  • David V.
  • Verified Homebuyer
  • November 14, 2023
  • Bulverde, TX

The whole buying is experience was good until Damon the salesperson got involved and was arrogant and unprofessional. Soured the whole good experience.

Total Score 3


Quality 5

Trustworthiness 5

Responsiveness 2

Things could have been better if I had a quicker response to concerns.

  • April M.
  • Verified Homebuyer
  • November 14, 2023
  • Coatesville, PA

I've been in my home of just about 6 weeks and just got the keys to my mailbox 2 weeks ago after much effort on my part. My grass is dying along the edge and more brown/ gray spots are developing. I don't have a light in the front of my house and it's very dark now and I'm at the very end. I'm still waiting

Total Score 2


Quality 2

Trustworthiness 1

Responsiveness 1

Wishing the experience was better!

  • Anonymous
  • Verified Homebuyer
  • November 14, 2023
  • Menifee, CA

Would have liked to have been better informed during the whole process. Structural and design changes were made during the building process that I wish would have been shared with us. Issues addressed were not completed by final walk through. A month into ownership, we feel that some issues were forgotten about.

Total Score 3


Quality 2

Trustworthiness 1

Responsiveness 1

Loved this experience

  • Denise P.
  • Verified Homebuyer
  • November 14, 2023
  • Mount Juliet, TN

Lennar was wonderful to work with during the home buying process.

Total Score 5


Quality 5

Trustworthiness 5

Responsiveness 5

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