Lennar Reviews

Customer service has been excellent so far, and the walkthroughs with the builder representatives were extremely helpful. The level of some items are low grade and it would have been nice to be able to upgrade. For instance, the cabinets are cheap and don’t even have soft close hinges and drawer slides. The washer and dryer must be the most basic models and are very loud. The blown-in insulation in the attic appears to possibly be lacking. There is none over the garage. The darker color of the garage doors are nice, but they soak up heat from the Sun and turn the garage into an oven. The paver driveways are very nice but also too narrow. ... More

Buying and home closing experience was good. After we moved in, paint from several doors started to peel off within days. Front lawn irrigation was not programmed properly. Lawn dried up by the time we noticed.

Good sales/ buying experience. Lennar product fell short on expectations. Low quality materials for example very small doors. Windos that do not open. Lost space in the corner counter. Very dark house. Ensure the lights are off when you see the house.

We love our new home & neighborhood. However, Lennar really went the cheap route during the building process yet still charged us top dollar. Horrible flat white paint throughout the home, grade 1 air filters in the vents, bottom of the line appliances, messy touch up’s after walk through resulting in paint splatter all over new carpet and flooring…I could go on. The buying process was also overwhelming with repeat documentation required with short notice.

Mixed emotions about this product. Great floorplan, great purchase price, but the quality of workmanship and the quality of materials (e.g. cabinets) was disappointing. Some would would say "you get what you pay for'. The bundled golf package was a plus. Lennar Title and Lennar Mortgage experience was great. The sales experience wiht Adriana in the sales office was great too. Some stress with trying to move in because of a defective smoke alarm that chirped so much that we wouldn't be able to sleep causing a delayed move-in. Working with support to resolve.

As expected the overall build quality and the materials used are great. It was been a great experience with the sales team, mortgage team and the post sale representative. When I have created tickets for issues, the response and scheduling could use a lot of improvements

Jordan and Seth both were kind and patient with us. Bring seniors we are not very tech savvy and both of them helped us in that regard. On the construction side, this is the worst paint and grout job I’ve ever seen. I was expecting builder grade paint but the manner in which was applied is awful. When we went to pick up the keys to our home we met Richard, customer care, who said he would be by in a few days. That was the last we saw of him.

The home itself is beautiful and just right for me!

The overall moving experience was great. However, I find that the workmanship is less than subpar. Maybe it’s just me, but I’m into the details. Some of the doors are rough on the bottom. There are spots on the doors where paint is missing. The kitchen cabinet doors should have stoppers on them so that when you open them, they don’t bang against the wall.

Team isn’t always on same page.

Responsiveness to issue... The telephone that I RECEIVED WAS not the right phone to report my issue.. To request or report my sliding door is not smooth or easy to open and lock the Sliding door.. For your information IStill need correct number to report of any issue concerning the Home.. Thank you..

Overall, we love our new home. I am, however, very disappointed that the community area at the clubhouse and pool are still not done after being told many dates for completion

For the most part it went well.

My experience was great although the process was cumbersome.

I like the layout of the house but there are a lot of small details here and there. Like pencil marks were left in the kitchen walls. Wall plates were dirty with caulking. Small details that weren’t explained. The celebration and closing day to go over the house seem rushed. The representative was talking really fast and rushing through the check list. The sales representative was rhonda and she answer all my questions she showed me all the house models. And also all the houses that were available.

I recently purchased an apartment with Lennar and overall, the experience was positive. The process went smoothly, and I appreciate the professionalism of the team during the transaction. However, I do want to mention one concern. I referred a friend, Sherry, who also purchased a property through Lennar. While I was happy to receive the referral commission, unfortunately, it was issued under the wrong company name. Despite a few emails requesting a correction, the matter is still pending. I understand that mistakes happen, but I would appreciate a little more follow-up and support to resolve this properly. I truly hope Lennar continues to take good care of its customers, as the overall experience deserves to be fully positive. ... More

Overall was very good, but responsiveness to issues was pretty slow.

Samantha is amazing a true asset to Lennar

NICE HOMES GOOD EXPERIENCE OVERALL

Buying and financing was great. We have numerous problems since moving in. The biggest issue i have is the QA inspections. It was obvious that we were lied to by chris. Our dryer could not have ever been checked, because it was not connected to the breaker box correctly. We were told it passed 2 inspections. HOW. All of our issues have been corrected to date. This was our first new home purchased. I guess our expectations were too high. Lennar boasts all inclusive, yes. But all appliances are low end.

Buying experience and transparency with expectations are all solid. Quality of workmanship for the most part is good. My biggest complaint is the MDF used in the cabinets, baseboards and window sills and casing. A BIG no to any of that. I have been in my home for a little over a month and am incredibly careful to keep everything in first-class condition. I had some water from my walk-in shower leach out from under the door gap and saturated the carpet that abuts the bathroom tile. The carpet absorbed the water which ran straight to the base boards and within 30 mins, Completely ruined. The base boards bubbled up, paint discolored and now they have to be replaced. Same thing happened in the kitchen with my cabinets. I spilled a small amount of water on the floor next to the island sink. The water saturated the base of the cabinet and again... within 30 mins, the side of the cabinet was saturated, bubbled up and wrecked. Using MDF on windows, baseboards and cabinets is a really, really bad idea. Saving a few bucks by not using wood has me really disappointed with this part of my new home. I'm going to have to hire a contractor to swap out all MDF in the kitchen and both bathrooms. ... More

Our main concern is that we weren’t given the information we’d asked for. We didn’t know that there is Soltera South and North. We asked the salesperson about the HOA charges which are very high but she didn’t explain to us. We were looking for a home at Solitera but this lady didn’t give us full information about the location of Solitera amenities. We’re disappointed by this. We feel we’re scammed. There’s no Lenner in main soltera. We the south Soltera we’re paying HOA double for what isn’t benefiting us directly. I feel that we’re scammed by Lenner using Soltera name to sale their homes. Point blank There’s no Lenner in Main Soltera. We love our home very much but we miss the amenities we were looking and promised. We don’t want to drive miles to see lakes and nice flowers, we wanted to see it from our home. Overall, we’re glad we have our Lenner home and it was affordable to us. We are thankful ... More

Make sure to run water in the house. I had a plugged up shower drain. Had some missed items that needed to be fixed. Otherwise we had a good move.

There is poor material quality.

Lennar should allow some changes to be made before build is started. The kitchen sink design does not conform to allow basic accessories to be purchased, ie sink grates. Upgraded fridge is not a true upgrade