Lennar Reviews

Quality of workmanship is very bad

It takes one bad apple… Overall, I think Lennar is a good builder. Craftmanship/workmanship and material are least to be desired. Sales is good. Finance portion, amazing. Closing process, amazing. Warranty, so far so good (but not perfect). The foreman, I never met in person, let me just say I am glad I did not - one phone conversation is all the disrespect that I can take as home buyer.

We were super excited to purchase our home. We were excited to choose our lot. We were excited to start watching the house being built from the dirt up. We came every week to see the progress from the time it was dirt till it was completely done. We were told that we would get updates weekly with pictures, but we didn’t get very many so I’m glad that we came on our own.

The home buying process was pretty straight forward and any issues I had were treated quickly. Things were missed initially but are being worked on.

Not a fan of materials used in any part of the home. The paint/ and workmanship was awful.

Lack of communication and empathy from Sales team (Joe in particular), with Concierge and also with Mortgage and title. Building Team (Jose). Grateful for Mickey (Mortgage) - He went above and beyond to regain my trust and satisfaction after disappointment with Joe (Saleperson) and mortgage officer. Building Team (Jose) is excellent and extremely responsive. Closing was done remote, no excitement from Lennar Team when pick up house key at the end. No one has offer for us to take pictures, had to ask if it was ok. No engagement with new homeowner, it was very transactional.

The buying experience went well from the sales person to the loan people, to the site superintendent. It would have been nice to use a larger size DG or rock in the front yard though. The DG is more like sand and gets everywhere.it would have also been nice to get a set of plans for the house, if not paper a PDF.

From the start everything was handled professionally, within 3 weeks I closed on my home! As promised a 5.25% loan, 70k off the house! Best part their warrant crew has been excellent, easy and fast results for all repairs.

no direct phone interactions, need to wait for answers for loan progress, repairing, still, i have not received site map from the selling agent, it was a very frustrating experience.

From the first day we meet Seth the GC we where happy and surprised at the wealth of knowledge, understanding and time he gave to us by explaining any and everything we had questions and concerns about. We are the excited couple who like to come by and see the progress on a regular bases. So if something stuck out that we didn't understand or know about. I would contact Seth and within hour or sometimes minutes based on his availability he would respond and sometimes even show up to explain. This made us feel very comfortable with out investment.

Home builder does not have options.

When I came to Lennar I was looking for the home of my dreams a second home and I got stuck in a home that according to the Lennar seller was just an option and he force me to start the application and during the process he was going to help me to get in to the home I was looking, of course that never happened the guy really didn’t care . Due to my circumstances I accept to keep the home ,during home inspection I realize the cheap material that was used for the construction I’m afraid about a bad wind or rain I don’t think it will resist a storm . The warranty is only valid for a short period . The finance process was easy but I did not get the interest rate I was told on the beginning of the application despite an excelente credit score and 20%down payment it seems like they are in a hurry to sell their homes. ... More

My experience as first home buyer was great. All concerned parties were helpful and tools used to process the application from beginning to end was user friendly.

If I could give MORE then ZERO stars to Lennar it would not be enough. Working with Lennar Homes was absolutely HORRIBLE from the very start. I will NEVER EVER recommend. Workmanship is horrible for the price we paid. Lennar took away the so called wonderful home buying experience which we will never get. Thanks Lennar for DESTROYING our dream, be proud of yourself.

solar company was imposed on buyers. not very responsive solar company. the panels were already muddy at the time of move-in. build quality in average, not upto the brand name "LENNAR". window installation was average. overall average. buying experience was not the best. had to follow up on the next steps multiple times. no one from lennar provided a clear roadmap of things that would take place before closing and the procedures. everything was a on-the-go task to be sorted with out prior anticipation due to lack of information on the closing procedures. coyotes and squirrels roam around a lot causing inconvenience. ... More

It has been a long hard struggle just getting the house. There were many set backs, which could have been avoided. Now that I am in the house, 2 appliances have failed on me, and it seems that I have to pay for the repair which again, was avoidable. The paint on the walls is so thin that I wiped it off just cleaning a stain on the wall

Our construction manager Graham was awesome . He has a friendly and approachable attitude and find’s resolution for any kind of issues that we reported. The sales staff Marcela and Tommy were also very efficient and helped us in a smooth home buying experience. Thank you Lennar team.

Good house, but responses to any questions or concerns is bad. The customer's satisfaction is not the primary objective, but rather it is the selling of the house. After the house is sold, the response to any questions is even more bad.

The initial experience was good. The sales rep was very nice and seemed to be knowledgable. I went through Lennar mortgage. My loan officer was terrible. I had problems communicating with him. He was not responsive and I actually lost out on a lower mortgage rate because it took him three days to respond to me regarding the mortgage rates. The project manager was okay. It wasnt until I was in and had to put in a warrenty claim that I realized I was never given the sticker that gives the information needed for claims. I emailed the project manager and he said that he had been low on stickers so I didnt get one. He said he would drop one off but never did. Thank goodness for neighbors. The claim had to do with my HVAC. When the HVAC company came in they informed me there was splits in the duct work. Something was never sealed and the had to put more duct tape around existing duct work. I dont know how it passed inspection. As far as quality in workmanship. At first glance it looks okay but when you actually get in and clean you can see its not great. The fact I was told had to seal tile in the shower myself is a bit ridiculous. I feel that the house should be move in ready. I probably would not buy from Lennar again or even recommend a Lennar home. ... More

The house was not cleaned at all prior to closing, and we were promised that things would be fixed in the days after our closing. We still have not had anyone come to our house to touch up the damaged walls and paint issues. The concrete driveway has FOOTPRINTS on it from the construction workers, but Lennar says 'its within tolerance' so nothing will be done about PERMANENT FOOTPRINTS in our concrete driveway. Horrible experience and will never buy Lennar again. Also the sales agent Yatsi is among the worst sales agents we have ever dealth with. Totally clueless.

Love Lennar!!! Great service, awesome staff and lovely home Thank u Lennar.

I’m very happy that I purchased a property with lennar is very trusted builder and offers the most Thank you

Mostly favorable reviews of everyone involved. Answers to some questions where not as timely as they should have been, otherwise everything was very good.

Our sales rep, Mitch, was very helpful in explaining any issues and kept us updated on timeline and decisions we needed to make. The build process went well and as we were moving from another state, we couldn't be here during the process as often as we would like. The online updates were helpful, but the process to retrieve them was a bit wonky and there weren't as many as we expected.

Would highly recommend to others